Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
09/06/20121
 Should a vehicle owner continue to keep their older vehicles the headlamps on many vehicles have plastic faces that become etched over time making it impossible to drive the vehicle at night without putting on the high beams. hence night driving has become hazardous for these vehicles and to others. the kits to clean them do not work. the entire headlamp on the vehicles need to be replaced to correct this problem and that costs hundreds of dollars. it is not so simple as to just replace a plastic cover. the vehicle manufacturers should replace them free of charge. plastic doesn't remain clear and visible specifically in the northeast where salt and sand are applied to the roads for winter driving. highway driving is havec on plastic also. are the stats up for night driving accidents??? *tr
09/06/2012
 Should a vehicle owner continue to keep their older vehicles the headlamps on many vehicles have plastic faces that become etched over time making it impossible to drive the vehicle at night without putting on the high beams. hence night driving has become hazardous for these vehicles and to others. the kits to clean them do not work. the entire headlamp on the vehicles need to be replaced to correct this problem and that costs hundreds of dollars. it is not so simple as to just replace a plastic cover. the vehicle manufacturers should replace them free of charge. plastic doesn't remain clear and visible specifically in the northeast where salt and sand are applied to the roads for winter driving. highway driving is havec on plastic also. are the stats up for night driving accidents???
12/06/2010127000
 Tl- the contact owns a 2000 dodge grand caravan. while reversing the vehicle into the drive way the contact noticed that the back up lights failed. the vehicle was taken to the garage diagnosed located the failure at the back up switch, but the switch was located within the transmission; therefore the transmission will need to removed to replace the switch. the vehicle wasn't repaired. the failure and the current mileage were 127,000. li
01/15/2010100000
 Tl-the contact owns a 2000 dodge grand caravan. while driving at various speeds. the lens covers on the headlights fog up and looks like the is consolation in the headlights. the dealer was contacted and they stated that they will take note of it and call her back. they also recommended her to have them compounded. the headlights have been replaced with new ones . the failure mileage was 100000 and current mileage was 205000.cv
12/30/200899000
 Tl*the contact owns a 2000 dodge grand caravan. the contact stated that the headlights normally failed one at a time. the headlight's front control module was replaced in 2006. in december of 2008, the headlights failed while driving 65 mph. he took the vehicle to the dealer and they stated that the multifunction switch was the cause of the failure. the multifunction switch was replaced and corrected the issue temporarily. the failure mileage was 99,000 and current mileage was 180,000.
12/15/19995212/06/1999
 Dt: the contact stated there have been numerous electrical problems which resulted in the dashboard panel lights flashing on and off while driving. she took the vehicle to a dealer for multiple attempts to correct this problem. also, there was a leak within the roof, resulting in damage to the carpeting. there is a slashing sound within the roof compartment after a heavy rain. the carpet has been replaced five times, and the television was replaced once as a result of the leak. *ak. updated 11/30/2005 - glazed serpentine belt caused grinding noise when turning. the left middle seat head rest came loose from the guide rod. the door sticks and the siding door makes noise when opening. the rear window rattles when opened. the fog lihjt are ionpertive. the horn spunded weak because the keyless entry remote needed to be reprogrammed. the tail light had moisture in it. the locking gas cap was hard to open. the rear tire had a slow leak. *nm
EXTERIOR LIGHTING - BRAKE LIGHTS
02/25/20041501/19/2004
 I recently purchased my van used, and have had the following problems with it..the automatic door looks work when they want to. i have had my childs care seat come unbuckled from the middle bench seat before. my brake lights come on when they want to and stay on, in the middle of the night you will get up and find the brake lights have come on for no reason. the lastest problem is when you open a door on the van, the open door light comes on and my low gas light comes on and makes its warning tone and my fuel gauge goes to empty. when you close the door and the warning lights go off and my fuel gauge returns to full.*ak
EXTERIOR LIGHTING - HEADLIGHTS
11/14/201148000
 Tl* the contact owns a 2000 dodge grand caravan. the contact stated that condensation was building up in the headlights, causing difficulty in seeing the roadway when driving at night. the contact took the vehicle to the dealer where the dealer advised that there was nothing they could do to repair the failure. the contact stated the condensation on the headlights would not allow the vehicle to pass the state safety inspection. the vehicle was not repaired. the failure mileage was 48,000.
02/15/2006950001
 Dt*: the contact stated the headlight covers are oxidizing causing only 40 percent of the normal light out. the manufacturer has been alerted. updated 10/4/2006 - the manufacturer was contacted but they offered no assistance. *nm
12/15/200312500005/10/1999
 The lens cover for the vehicle headlights are discoloring. this condition has caused poor visibility when driving at night and even when using the high beam lights. the dealer was notified and informed consumer that the part was not covered under a manufacturers recall. please provide any further information. *nm
EXTERIOR LIGHTING - TAIL LIGHTS
08/01/20041
 Consumer noticed that the tail lights were inoperative. vehicle was taken to the dealer for inspection. *ak