Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||||||||||||
| 03E053000 | WIX FILTERATION PRODUCTS DIVISION | E (Equipment) | 68563 | MFR | CHRYSLER GROUP LLC | 10/24/2003 | 10/31/2003 | |||||||||
| Defect Summary | Certain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak. | |||||||||||||||
| Consequence Summary | A possible fire can occur in the presence of an ignition source. | |||||||||||||||
| Corrective Summary | Wix will notify its customers and replace the fuel filters free of charge. note: this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. owner notification is expected to begin during november 2003. owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711. | |||||||||||||||
| Notes | This recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.customers can contact the national highway traffic safety administration | |||||||||||||||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||||||||||||
| 06E091000 | AIRTEX PRODUCTS | E (Equipment) | 24358 | 10/18/2006 | MFR | CHRYSLER GROUP LLC | 11/02/2006 | 11/02/2006 | ||||||||
| Defect Summary | Certain airtex fuel pump modules, p/nos. e7089m, e7094m, e7113m, and e7129m, manufactured between june 1 and september 24, 2006. these fuel pump modules were sold as aftermarket for use in certain daimlerchrysler vehicles listed above. silicone material used in manufacture of the flapper valve was out-of-specification, leading to excess swell of the flapper valve restricting the flow of fuel to the fuel pump module. | |||||||||||||||
| Consequence Summary | Fuel restriction could result in loss of power and/or engine stall, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Airtex will notify owners and replace the defective fuel pump modules free of charge. the recall began on october 18, 2006. owners may contact airtex toll-free at 1-866-867-3759. | |||||||||||||||
| Notes | This recall only pertains to aftermarket fuel pump modules and has no relation to any original equipment installed on vehicles by daimlerchrysler.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | ||||||||||||||||
| 00V268000 | DAIMLERCHRYSLER CORPORATION | from 02/15/1995 to 09/05/1999 | V (Vehicle) | 1163000 | 01/25/2002 | ODI | CHRYSLER GROUP LLC | 09/13/2000 | 09/14/2000 | |||||||
| Defect Summary | Vehicle description: mini vans built with 3.3l and 3.8l engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire. | |||||||||||||||
| Consequence Summary | Fuel leakage in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. owner notification began on january 25, 2002. due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. however, if a vehicle is leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| 881 | 06/01/2000 | 614185 | Customer satisfaction notification regarding fuel pump module. *tt | 10/12/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 12/09/2010 | 97000 | ||
| Tl* the contact owns a 2000 dodge grand caravan. the contact stated that whenever turning the ignition off, an extremely strong odor of fuel emitted inside and outside of the vehicle. there was fuel leakage visible on the ground. the vehicle was taken to an independent mechanic and repaired. the failure recurred and the muffler was replaced. the problem continued to occur. there were two different recalls related to the similar failure under nhtsa campaign id numbers 03e053000 (fuel system, gasoline) 00v268000 (fuel system, gasoline: fuel injection system). the vin was not included in the recalls and the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 97,000. the vin was unavailable. | |||
| 12/09/2010 | 97000 | ||
| Tl-the contact owns a 2000 dodge grand caravan. the contact stated that whenever turning the ignition off, an extremely strong odor of fuel emitted inside and outside of the vehicle. there was fuel leakage visible on the ground. the vehicle was taken to an independent mechanic and repaired. the failure recurred and the muffler was replaced. the problem continued to occur. there were two different recalls related to the similar failure under nhtsa campaign id numbers 03e053000 (fuel system, gasoline) 00v268000 (fuel system, gasoline: fuel injection system). the vin was not included in the recalls and the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 97,000. the vin was unavailable. kmj | |||
| 10/14/2011 | 128000 | ||
| My gas tank dropped on the ground because both brackets holding the gas tank to the vehicle had rusted through. this could have been a very bad incident if i had been traveling faster on a road with heavy traffic. | |||
| 12/09/2010 | 97000 | ||
| Tl-the contact owns a 2000 dodge grand caravan. the contact stated that whenever turning the ignition off, an extremely strong odor of fuel emitted inside and outside of the vehicle. there was fuel leakage visible on the ground. the vehicle was taken to an independent mechanic and repaired. the failure recurred and the muffler was replaced. the problem continued to occur. there were two different recalls related to the similar failure under nhtsa campaign id numbers 03e053000 (fuel system, gasoline) 00v268000 (fuel system, gasoline: fuel injection system). the vin was not included in the recalls and the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 97,000. the vin was unavailable. kmj | |||
| 10/14/2011 | 128000 | ||
| My gas tank dropped on the ground because both brackets holding the gas tank to the vehicle had rusted through. this could have been a very bad incident if i had been traveling faster on a road with heavy traffic. | |||
| 12/09/2010 | 97000 | ||
| Tl-the contact owns a 2000 dodge grand caravan. the contact stated whenever turning the ignition off, an extremely strong odor of fuel emitted inside and outside of the vehicle. there was fuel leakage visible on the ground. the vehicle was taken to an independent mechanic and repaired. the failure recurred and the muffler was replaced. the problem continued to occur. there were two different recalls related to the similar failure under nhtsa campaign id numbers 03e053000 (fuel system, gasoline) 00v268000 (fuel system, gasoline: fuel injection system). the vin was not included in the recalls and the vehicle had not been repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 97,000. the vin was unavailable. js | |||
| 10/14/2011 | 128000 | ||
| My gas tank dropped on the ground because both brackets holding the gas tank to the vehicle had rusted through. this could have been a very bad incident if i had been traveling faster on a road with heavy traffic. | |||
| 01/21/2001 | 168772 | ||
| After filling my 2000 dodge grand caravan with gasoline last night, i heard something give way under the car as i was driving home. i discovered the bracket holding the gas tank up had come apart. by the next morning, the gasoline tank had collapsed onto the road. when the tow truck came to haul it to the repair shop, the fuel pump pulled away from the tank and dumped the load of gasoline onto the road - a very dangerous situation. | |||
| 09/13/2009 | 151000 | 1 | |
| 2000 dodge grand caravan se. today, 13 sep 09, while i was driving home from work on my normal route, i suddenly lost power and had to pull over. there was smoke coming out of the back of the van and underneath, and a very strong smell of gasoline. i put my flashers on and came to a stop off the side of the road. i looked in the side view mirror and there was smoke and flames coming from underneath the van. i immediately got out and called 911. a man who pulled over to help me tried to put out the flames, but he said there was a flaming puddle under the van and a line of fire coming down from the undercarriage and he said it was a broken fuel line. the van is a total and complete loss and is now a burned out shell. had i not been able to get out and away from the vehicle in time, i could have been killed. this is not the first time i have seen a dodge vehicle catch fire and burn to the ground from a fuel line failure. *tr | |||
| 07/07/2008 | 150000 | 1 | |
| Van stops for no apparent reason. just started in summer heat. transmission acted up, had it serviced---now transmission made huge noise, no reverse, loud whining, all going out. loud squeaks in supports, brakes replaced but still squealing even when pedal not pushed. horrible fogging problems, have had to pull over and wipe windows inside and out when raining. almost wrecked when vehicle stopped in traffic. can't see due to fogging when raining. just an accident waiting to happen---going to the junk yard. manufacturer needs to own up to problems. won't own another. *tr | |||
| 10/23/2007 | 92000 | ||
| Tl*the contact owns a 2000 dodge grand caravan. the contact sporadically smelled a strong odor of gasoline coming from his vehicle. the dealer stated that the vin was not included in nhtsa campaign id number 00v268000 (fuel system, gasoline:fuel injection system), although the failures were identical. the contact would be responsible for the repair costs between $312- $700. the vehicle has not been repaired. he filed a complaint with the manufacturer. the failure mileage was 92,000 and current mileage was 106,000. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 05/14/2010 | 108000 | ||
| Tl*the contact owns a 2000 dodge grand caravan. while driving at unknown speeds, the vehicle stalled without warning. the vehicle would not start when the contact attempted to restart. the dealer was contacted and advised there were no recalls on the vehicle. the contact was able to locate a recall that potentially could have caused the failure but her vin was not included (nhtsa campaign id number 06e091000: fuel system, gasoline: delivery: fuel pump). the vehicle was not repaired. the failure and current mileages were 108,000. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 08/19/2006 | 115000 | 1 | 10/10/2000 |
| Was driving along highway when vehicle engine totally shut off. pulled vehicle off roadway. strong smell of gasoline present. upon checking vehicle, gasoline was dripping from undercarriage on right side. when tow truck arrived; mechanic checked vehicle and said that gas line had came off. next day when responding to alarm with fire department - it was for a gas leak; there was also a 2000 dodge grand caravan with identical problem. *nm | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 02/11/2008 | 36000 | 2 | |
| Tl*the contact owns a 2000 dodge grand caravan. while driving approximately 35-45 mph, the contact noticed gas leaking on the fuel rail. the gasoline smell entered the passenger compartment. the failure occurred twice. the contact discovered a leak under the hood. daimler chrysler stated that his vin was not included in nhtsa campaign id number 00v268000 (fuel system, gasoline:fuel injection system). the current and failure mileages were approximately 36,000. updated 06/09/2008. *lj | |||
| 01/06/2006 | 1 | 11/01/2002 | |
| Dt*: the contact detected an odor of gasoline after driving and suspected there was a leak. but was unable to pinpoint the source. there was nhtsa recall campaign 00v268000, regarding the fuel system. the vehicle had the same problems as indicated in the recall; however it was not included in the recall due to the vin. *ak | |||
| 06/17/2005 | 137000 | 1 | 05/15/2000 |
| Dt: 2000, dodge grand caravan, there was a fuel leakage in the fuel injection system. consumer noticed on website that there was recall nhtsa campaign 00v268000, consumer contacted the dealer service who referred her to the manufacturer. diamler chrysler told consumer that this vehicle was not included in the recall due to the vehicle identification number. consumer could smell gasoline when she turned the ignition on. the service dealer mechanic checked out the vehicle, and told her that there was a leak in the fuel injection system, the problem was not repaired. the consumer received a recall letter concerning the air bag clock spring failure. the letter stated that if the airbag light stayed on the vehicle should be taken to the dealer for repairs. consumer did not have this problem and she did not take vehicle to the dealer for repairs. there were no other known problems with the vehicle at this time. *ak *jb | |||
| 03/03/2005 | 91000 | 1 | 08/28/2000 |
| My 2000 dodge grand caravan mini van has a 3.3l engine. early in march 2005, i had a difficult time starting the vehicle and the smell of fuel was prominent. upon a search of fulel injection problems on the internet, i found nhtsa recall notice 00v268000. this notice describes the following problem for minivans with the 3.3l and 3.8l enginges: these vehicles have fuel rails with nitrole rubber o-ring seals that can degrade over time. fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire. i suspect that, although my vehicle is not in the recall, my problem is the same as the problem that affected the recalled vehicles. *jb | |||
| 05/27/2003 | 42000 | 1 | 08/01/2000 |
| The vehicle experienced the same defect with the fuel system leakage as stated in recall 00 v 268 000, however the vehicle identification number was not included in the recall. *ak *scc *jb | |||
| 03/20/2002 | |||
| ( nhtsa id# 00v-260-000 manufacturer recall id# 895 ) the manufacture has on backed order for 15,000 parts. manufacture notified and no one within the city or closeset city has any available. nlm | |||
| 12/05/2000 | 5 | 09/01/2000 | |
| I have repeatedly taken the van in for repairs for fuel mileage and pinging under acceleration as well as rattling in the steering column, intermitant wipers will stop working intermitantly. the most resent problem is the vents on the drivers side of the dash board cannot be shut off while the heater is on, this causes my head to get very warm while my feet are cold. the wiper switch, body computer and motor have been changed at 4 seperate trips to the dealer and this has not repaired the problem. all of these complaints have caused the van to be out of service for 14 days at the dealer, none of the problems have been resolved. | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 09/14/2002 | 1 | 08/01/2099 | |
| Fuel tank has a rubber vent ring on the top of the tank around the line which feeds fuel out of the tank. the vent dry rotted and deteriorated. the van was parked on our slanted driveway and gas began pouring out of the tank onto the driveway. the dealership and corporate headquarters have been contacted. they are firm with their position that the warranty has expired and the van was not repaired at one of their service centers, therefore they will not help with the costs of the repairs. ($737.00) the service manager at the dealership did admit this problem has never been seen before. he stated he has been asked to complete an engineering report for dodge corporate headquarters. should this car have been involved in an accident with this defective part, gas would have easily leaked from the tank causing an extreme safety hazard. dodge seems to be turning a blind eye to this problem and refusing to admit they sold me a car with a defective fuel tank. a response regarding this matter would be appreciated. dt | |||
| 11/01/1999 | |||
| Sounds funny, but the problem is, mice get into our van. and we're not the only one!! when we took the car in, the dealer told us they have had other complaints, our cashier even told us her van has the same problem. our kids are always getting sick and there is mouse droppings all over the care all the time. none of our other cars have this problem. all the windows /doors are closed, but there is always fresh mice droppings in the car (we live near a field, so yes field mice are nearby) it's gotten really bad as of late, and i'm affaid our kids are going catch something. again, the dealer has said others have complained, but they can't figure out where the mice are getting in. please help, as we feel this is unsafe (yes in a different way, then most of your complaints). *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 12/15/1999 | 5 | 2 | 12/06/1999 |
| Dt: the contact stated there have been numerous electrical problems which resulted in the dashboard panel lights flashing on and off while driving. she took the vehicle to a dealer for multiple attempts to correct this problem. also, there was a leak within the roof, resulting in damage to the carpeting. there is a slashing sound within the roof compartment after a heavy rain. the carpet has been replaced five times, and the television was replaced once as a result of the leak. *ak. updated 11/30/2005 - glazed serpentine belt caused grinding noise when turning. the left middle seat head rest came loose from the guide rod. the door sticks and the siding door makes noise when opening. the rear window rattles when opened. the fog lihjt are ionpertive. the horn spunded weak because the keyless entry remote needed to be reprogrammed. the tail light had moisture in it. the locking gas cap was hard to open. the rear tire had a slow leak. *nm | |||
| 12/03/2000 | |||
| Vehicle went over some road debris and filler tube got knocked off. it was exposed under vehicle & could break loose, or if sparked ignited. dealer very unconcern consumer. although warranty was good on vehicle consumer had to pay $818 for a new fuel tank. dealer said consumer was responsible for road hazard. *ak | |||