Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
09/18/20070
 I own a 2000 dodge grand caravan and i want the gen 3 seat belts recalled. i have 2 child restraints installed on the same row next to each other and worry that in an accident the seats may possibly unbuckle each other due to the gen 3 belts. my seats are installed with zero movement at the belt path, but as well all know seat belts do stretch in an accident and who is to say that they won't hit the buckle release mechanism? *tr
05/02/2003002/15/2000
 I own a 2000 dodge grand caravan and i want the gen 3 seat belts recalled. i always make sure everyone buckles up before i even put the van in drive, but what good will that do if the seat belt comes undone? *nlm
05/01/200303/01/2000
 I have seen on tv and read on the unsafebelts.com website about the defect in the gen3 seat belts contained in many chrysler, dodge, jeep vehicles. i am registering a formal complaint to ask that all gen3 seat belts be replaced for free by the manufacturer with the gen4 seat belts.
10/01/2001
 Driver's and passenger's front seat restraints will sometimes lock or may stay unlocked. a few times consumer had to crawl out of seat belt because it wouldn't unlock. dealer will have to replace lock or latch mechanism. ocnsumer is being charged for part and labor.*ak
SEAT BELTS - FRONT - ANCHORAGE
01/01/2001
 Van has gen 3 seat belts which disengage too easily. *ak
04/01/2001
 I have grave concerns about the gen-3 seatbelt latches on my vehicle. *ak
211/04/2000
 Rear-most seat has a lever below it which allows you to adjust the front to back position to 3 different stops, when the seat is slid foward to the front-most stop, the outboard seat belts for that seat do not reach around the passengers on the left and right sides, middle belt is fine, consumer believes the original belts are incorrect, consumer was advised to call dealer and ask for seat belt extenders and after numerous calls and examining vehicle twice, consumer received belts. *jb
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
06/10/20061507/20/2000
 2000 dodge grand caravan - the front driver side seat belt will periodically and spontaneously un-latched. it just comes un-latched on its own - without moving it or touching it. very dangerous!!!! if i get in an auto accident, and the seat belt becomes un-latched, not only will i probably get killed, but it will look like i wasn't wearing my seat belt. please have chrysler recall the models prone to this!!! *jb
05/03/20021
 Rear seat belt buckles can become undone very easily. manufacturer was notified, and was assisting in solving problem.*ak *yh
405/01/2000
 The safety belt used to strap in my 1yr old daughter's car seat has came unbuckled a number of times when my 7 yr old is buckling her own belt and barely bumps the release button with her hand or elbow.*ak
03/07/2002
 Red release button on driver's side seat belt can easily become unlatched. consumer was made aware of problem after watching a prime time special on television. manufacturer was contacted. please provide more information. *ak
07/15/2001602/01/2000
 The passenger front seat belt comes unlatched at various times and speeds. the vehicle was taken to jenkins chrysler south, lavale md on 8/24/2001 where the problem was observed and parts were ordered. i was then told there would be a $100.00 deductible charge as the vehicle was now under the extended warranty. when i questioned this charge and said that i didn't feel there shoud be a charge because it was a safety item, i was told that chrysler would not cover the out of warranty repair and i would have to pay. when i asked for the service manager and told them i was going to file a complaint with the ntsa only then did they say they would take care of it. i am filing this complaint to make you aware of the problem and the dealers response. *ak
SEAT BELTS - INTEGRATED CHILD SEAT
12/29/2002
 Consumer stated that when buckling the child into the integrated child restraint it would not latch properly causing the child not to be restrained properly. dealer notified. ts
SEAT BELTS - REAR
11/17/200203/20/2000
 We have a dodge grand caravan with gen3 seat belts and have had them come unbuckled several times when using a child safety seat. *nlm