Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 07/07/2008 | 150000 | 1 | |
| Van stops for no apparent reason. just started in summer heat. transmission acted up, had it serviced---now transmission made huge noise, no reverse, loud whining, all going out. loud squeaks in supports, brakes replaced but still squealing even when pedal not pushed. horrible fogging problems, have had to pull over and wipe windows inside and out when raining. almost wrecked when vehicle stopped in traffic. can't see due to fogging when raining. just an accident waiting to happen---going to the junk yard. manufacturer needs to own up to problems. won't own another. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 12/05/2000 | 5 | 09/01/2000 | |
| I have repeatedly taken the van in for repairs for fuel mileage and pinging under acceleration as well as rattling in the steering column, intermitant wipers will stop working intermitantly. the most resent problem is the vents on the drivers side of the dash board cannot be shut off while the heater is on, this causes my head to get very warm while my feet are cold. the wiper switch, body computer and motor have been changed at 4 seperate trips to the dealer and this has not repaired the problem. all of these complaints have caused the van to be out of service for 14 days at the dealer, none of the problems have been resolved. | |||
| 1 | 12/06/1999 | ||
| Vents broken. nlm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 07/25/2003 | |||
| I just found this web site. and never realized how many people have had the same problems. my first problem was when my 3 year old daughter drove my car on the neighbors lawn because you do not need to step on the brake to pull it out of gear. i then looked in the owner manual which stated it was equipped with that feature. i have contacted everyone i could and no one is willing to help or solve this problem. my next incident was when my serpentine belt broke which caused my power steering pump and pulley to break and had parts dangling. thank goodness i was in my driveway. i have had my brakes done 3 times, and my latest problem was my heater core and there was water leaking inside my car. i wish someone could help i paid a lot of money for this car! *nlm | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 01/01/1901 | 1 | ||
| 2000 grand caravan recall for clockspring. consumer states that he mailed two different letters with a copy of the invoice for reimbursement but never received a reply. *nj the consumer stated when the air bag light stayed on, the horn, the chimes for the lights and the ignition did not work. the front passenger window regulator was replaced. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| 10/15/2003 | 1 | ||
| Water was leaking through the windshield on passenger's side. dealer won't admit it was a defective windshield. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 12/05/2000 | 5 | 09/01/2000 | |
| I have repeatedly taken the van in for repairs for fuel mileage and pinging under acceleration as well as rattling in the steering column, intermitant wipers will stop working intermitantly. the most resent problem is the vents on the drivers side of the dash board cannot be shut off while the heater is on, this causes my head to get very warm while my feet are cold. the wiper switch, body computer and motor have been changed at 4 seperate trips to the dealer and this has not repaired the problem. all of these complaints have caused the van to be out of service for 14 days at the dealer, none of the problems have been resolved. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 05/09/2007 | 79780 | 2 | 01/06/2000 |
| Tl*the contact owns a 2000 dodge grand caravan. the contact stated that the windshield wipers have failed intermittently for three months. visibility is impaired during rainy conditions. the contact stated that the headlights have failed since the vehicle was purchased. he stated that the plastic lens is frosting and turning yellow from oxidizing, causing poor illumination at night. the current mileage is 81,000 and failure mileage was 79,780. | |||
| 08/04/2004 | 1 | ||
| While driving in inclement weather the windshield wipers came on and off on their own intermittently. dealer was aware of the problem. *ak | |||
| 32552 | 1 | 04/01/2001 | |
| Water kept entering passenger cabin whenever it rained due to open seam on windshield beneath the windshield wipers.*mr consumer paid $27063 for the repair. after notifying dodge, they reimbursed her half of the expense even though it was over the mileage and year of the warranty. *ph | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 01/13/2000 | 07/11/2001 | ||
| Windshield wipers do not turn off when the switch is turned off. the wipers swipe an additional 2 - 8 times after they are turned off, even if the engine is off. the dealer tells me they will never fail to come on, they only fail to go off, and that changing the switch may not eliminate the problem. i am concerned that one day the switch will not respond when the wipers are needed and visibility will be compromised. it has gotten progressively worse since i have had the van. | |||
| VISIBILITY/WIPER | |||
| 09/06/2012 | |||
| Should a vehicle owner continue to keep their older vehicles the headlamps on many vehicles have plastic faces that become etched over time making it impossible to drive the vehicle at night without putting on the high beams. hence night driving has become hazardous for these vehicles and to others. the kits to clean them do not work. the entire headlamp on the vehicles need to be replaced to correct this problem and that costs hundreds of dollars. it is not so simple as to just replace a plastic cover. the vehicle manufacturers should replace them free of charge. plastic doesn't remain clear and visible specifically in the northeast where salt and sand are applied to the roads for winter driving. highway driving is havec on plastic also. are the stats up for night driving accidents??? | |||