Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/01/2011 | 151000 | ||
| Tl- the contact owns a 2001 dodge grand caravan. the contact stated that while driving various speeds, the air bag warning light illuminated intermittently and whenever the contact would attempt a turn. the light remained illuminated as the failure progressed. the controls on the steering wheel failed and later, the horn also failed. after performing extensive research, the contact concluded that the clock spring failed. the dealer and manufacturer were both notified and neither offered any assistance to the contact. the vehicle was not repaired. the failure mileage was 151,000 and the current mileage was 166,000. kmj | |||
| 07/24/2010 | 130000 | ||
| Own a 2001 dodge grand caravan. passenger side airbag deployed immediatley after van placed in park and ignition turned off. one month later, driver's side airbag also deployed immediately after being placed in park and ignition turned off. no previous warning lights or indicators. | |||
| 10/16/2010 | 129000 | ||
| There was no event leading to this failure, my airbag light has been continuously on for a few days, and now my horn and cruise control do not work. after researching this problem i have come across a recall for the clock-spring, which only includes 1998-2000 models. but have also read numerous complaints of it on the 2001 model as well. i have sent an email to daimler chrysler and have not gotten a response yet. i hope it does not take a serious injury or a death to have this part part of the original recall. | |||
| 09/10/2001 | 82000 | ||
| I have 2001 dodge grand caravan. the clockspring went bad. there are recall on many vehicle on previous year. the dealer told me that 2001 is not on the recall list and it will cost around $250 to repair it. it has been known the clockspring was a problem they might tried to fix the problem in 2001 model but it is not perfect. 2001 should be in the recall list..... | |||
| 02/28/2009 | 82000 | 1 | |
| My 2001 dodge grand caravan airbag light is on. my horn and cruise control do not work as a result. contact dodge via email and was told this was not a recall item for my dodge grand caravan. this seems to be a clockspring issue. this was a issue on the 2000 dodge caravan- recall number 04v480000. *tr | |||
| 03/05/2008 | 85000 | 1 | |
| Airbag light comes on intermittently, particularly on turns. talked with local chrysler dealer and his assessment pointed to the clockspring. researched on internet and it certainly appears there is an issue with this item. dealer indicated it is not covered by warranties or recall and would cost in excess of $200 to replace. i believe this to be a manufacturers defect and should be replaced at no cost to the customer. no accidents or adverse effects encountered to date. *tr | |||
| 11/25/2008 | 112836 | 1 | |
| Nothing unusual leading up to this incident. the airbag light and our radio volume controls on the steering wheel for our 2001 dodge grand caravan were not working. after paying $70 to diagnose the dealer told us the clockspring was not working (it was open). i see that the prior year (2000) of caravan has this same problem. dodge issued a recall with lifetime warranty as this is not supposed to happen. *tr | |||
| 06/15/2006 | 65000 | 1 | |
| My 2001 grand caravan 's air bag light keeps on appearing intermittently. i've had the clock spring replaced which failed to end the condition. i'm aware that if the light is on, the airbags will not deploy. i'm also aware that there was a recall campaign which ended with the 2000 models. so, i guess that a person or persons in a collision in a 2001 or greater caravan may or may not be protected by the airbags. i've seen a lot of complaints about this and i can't believe this has not been addressed as a major safety issue. i hope it will be and that no one dies or is crippled for life as a result of a faulty airbag system!!! *tr | |||
| 01/01/2007 | 75000 | 1 | |
| The air bag light appears randomly on and off. according to my mechanic, if the light is on and there is a crash, the air bags will not deploy. i think this is a very serious issue. i had the clock spring replaced by my mechanic, and all was well for about a week and then it started all over again. also, failure speed is random. i would like some kind of resolution to this problem. i have heard this complaint from others and have seen it on the internet as well. please advise if possible. *tr | |||
| 06/11/2007 | 30000 | 70 | 09/16/2001 |
| Tl*the contact owns a 2001 dodge grand caravan. when the vehicle is started, the air bag light remains illuminated. the contact took the vehicle to the dealer, but they were unable to duplicate the failure. he has yet to notify the manufacturer. the failure mileage was 30,000 and current mileage was 47,000. the consumer stated the air bag light comes on intermittently when making a turn. updated 12/13/07 *tr | |||
| 04/19/2007 | 85100 | 200 | |
| Tl*the contact owns a 2001 dodge grand caravan. the airbag lights are illiminating randomly. the mechanic stated that the air bags would not deploy in a crash if the light is illuminated. the mechanic replaced the clock springs, but this did not solve the problem. the failure and current mileage were 85,100. | |||
| 08/14/2006 | 107000 | 1 | |
| Dt*: the contact stated the vehicle's airbag clockspring failed. the service dealer and manufacturere were contacted. there was a nhtsa recall # 04v480000 regarding airbags. the vehicle was not included in the recall due to the vin. | |||
| 01/06/2006 | 46706 | 500 | 11/29/2001 |
| Dt: the contact stated the air bag light has been illuminating intermittently since 2003. the contact noticed the light illuminates once the vehicle has heated up. the vehicle was taken to the dealership on july 1, 2003 but they were unable to duplicate the problem therefore no repairs were made. on december 27, 2004 the vehicle was taken back to the dealership while the light was illuminated. the dealership replaced a failed clock spring but the repair was unsuccessful. | |||
| 08/15/2005 | 27500 | 45 | 12/16/2000 |
| Airbag light keeps coming on & off intermittently along with warning bell. took to dealership. dealer said driver squibb circuit open & they replaced the clockspring assembly.*jb | |||
| 09/26/2005 | 2 | 09/04/2002 | |
| I currently own a 2001 dodge grand caravan-sport edition. the vehicle had an airbag clock spring replaced when the vehicle had about 25,000 miles. today the vehicle has 48,600 miles on it. the airbag light has come on once again just like the first time the clock spring failed. when the vehicle is in warm weather the light goes off. this has happened several times in the last few weeks. i have contacted the dealer that repaired it, i have been told that there is no current recall for this problem. i have been able to find a recall for model years 1998-2000 that describes the same issue with the clock spring. i feel that the problem was not corrected for this model year as well. can you please investigate this similar problem? *nm | |||
| 02/25/2005 | 86000 | 1 | 07/01/2001 |
| After starting the vehicle air bag warning light stayed illuminated until the vehicle was shut off. dealership was notified, but did not resolve the problem. *ak....also, right side sliding door was hard to open manually. dealer determined that door motor needed to be replaced. *ak | |||
| 09/16/2004 | 53000 | 1 | 01/01/2004 |
| After the consumer started the vehicle, the air bag warning light illuminated. the warning light stayed lit until the vehicle was shut off. *jb the air bag light was intermittent. *sc | |||
| 07/14/2004 | 33104 | 1 | 10/01/2003 |
| Consumer had the same problem as mentioned in nhtsa recall 02v293000. certain mini vans, the clockspring assembly may have been wounded incorrectly during vehicle assembly process. the dealer indicated this vehicle was not included in the recall due to vin. *ak *nm | |||
| 06/30/2004 | 04/01/2003 | ||
| Recently found out that my 2001 dodge grand caravan has a bad clock spring. without replacing the clock spring the air bag will not deploy. i have not yet replaced the spring so cost are unknown. *nm | |||
| 2 | 07/01/2001 | ||
| Airbag light on and off with movement of steering wheel or bumps in road. dealer replaced clockspring. 200 miles later airbag light is back on and stays on. taking to dealer tomorrow to be looked at.*ak | |||
| 10/21/2001 | 2 | 03/01/2001 | |
| Air bag light keeps coming on and going off constantly. this happens intermittently. contacted dealer, and dealer could not find anything wrong.*akthis vehicle has been in for servicing several times for electrical problems, the remote door opener failed and the passenger side electric window went out. *jg | |||
| 05/15/2001 | 10/01/2000 | ||
| Dealership informed me that my clockspring was malfunctioning and needed to be replaced. the clockspring would have to be ordered and to return in one week at the start of the day to have it installed. when i returned, i was informed that it was still not available a was now due to it being on national backorder. the airbag light goes off and on at various times. it always comes on and stays on now at initial start up. plus the attention bell sounds at that same time. this can also occur when changing lanes and making turns. any motion of the steering wheel can make the light come on and bell ring at any time while vehicle is turned on. this occurs in any gear, as well as while it is in park. occassionally when driving on a straight-a-way, the light will go off. however a simple lane change makes it come on again. this malfunction makes me fear for my life as well as for others, whether they are my passengers or another vehciles occupants. my greatest fear is that the airbag will deploy while i am driving and cause me to have a serious or fatal accident. i also fear that if i am involved in anytype of accident that the airbag may not deploy at all. i strongly feel that my safety as well as others, is in serious jeapordy. how can i get this part into my dealership and resolved quickly? i anxiously await your needed reponse. thank you!*ak | |||
| AIR BAGS - FRONTAL | |||
| 01/01/2008 | 70000 | ||
| Air bag light comes on intermittinly. tis has been going on for at least three years. i took it to my mechanic who said there was a recall on my model but only up to year 2000(figures). mechanic replaced clockspring but problem persists. mechanic said if light on during an impact, air bags will not deploy. i suppose someone must die or file suit before anything is done for all of us 2001 caravan owners. a recall to fix this should definitely be considered / instituted! | |||
| 01/26/2009 | 92000 | 1 | |
| I own a 2001 grand caravan with a issue with the air bag clock spring my van was built in dec of 2000 but is listed as a 2001 now there is a recall on this problem for van up to 2000 but mine falls outside of this recall. *tr | |||
| 01/04/2009 | 99000 | 1 | |
| First my airbag light came on. then my controls for my radio on my steering wheel quit working. then my horn quit working. then my cruise control quit working. this happened in about a 2 month time. i have been told by a couple of mechanics that there is a recall out for this problem. it seems to have a recall for other dodge vehicles but not my model. why? *tr | |||
| 06/01/2001 | 57 | 1 | |
| Tl*the contact owns a 2001 dodge grand caravan. ever since june 1, 2001 when the vehicle was purchased, the air bag light illuminates intermittently. within the last six months, the speed control has become inoperative and shortly afterwards, the horn began to malfunction. through online research, the contact discovered nhtsa campaign id number 04v480000 (air bags), which was related to some of the issues he was experiencing. the dealer stated that his vin was not included in the recall. the failure mileage was 57 and current mileage was 78,247. updated 09/10/08. *lj updated 09/11/08 *jb | |||
| 10/10/2007 | 1 | 10/10/2007 | |
| I recently bought a 2001 dodge caravan from a buy here pay here dealer. i ran a carfax report and said it came into south carolina 5/28 2007 with 70743miles on it the dealer who sold it to me repossed it at 79,608 miles which i thought was original miles. i found a receipt in the glove box which i have proof it was in balt. maryland 5/13 2006 with 71,951 in and out with major repairs. what i want to know what is the real mileage and if there is away i can verify .i have the check engine light and air bag lights staying on. have i bought hidden used lemon or what?i know when tou sign papers here and it says as is is law. do you have any suggestions on what to do or am i just stuck? *tr | |||
| 10/12/2006 | 1 | 01/01/2000 | |
| I rear ended a vehicle in october and my air bag did not deploy. *nm | |||
| 09/21/2004 | 53900 | 1 | |
| When hitting a bump at any speed, the air bag light illuminated. the dealership was notified, but did not resolve the problem. *ak *sc | |||
| 07/29/2001 | 6400 | 2 | 07/01/2001 |
| The air bag warning light came on while driving because the clock spring was defective. this resulted in air bag malfunctioning. the clock spring was replaced, but the failure recurred.*ak *jb | |||
| While driving and without collision occurring passenger's side airbag deployed. cause unknown. please give further details.*ak | |||
| While traveling 40-45 mph and as a result of front end collision air bags did not deploy. please provide further information. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 03/31/2007 | 300 | 3 | 08/29/1991 |
| Tl*the contact owns a 2001 dodge grand caravan. the contact stated that the instrument panel lights illuminate intermittently. the vehicle has been to the dealer on three occasions for this failure. she stated that her radio and abs light are currently experiencing the same failure. the abs light is constantly illuminated and the radio activates approximately once per month for two hours. the engine size was unknown. the current mileage is 95,000 and failure mileage was 300. | |||
| 11/01/2005 | 80000 | 1 | 07/26/2001 |
| The air bag light goes on and off periodically. there was concern that the air bag would not deploy when needed or, conversely, it would deploy without any warning. took it to the dealer, he indicated that a spring needed to be replaced. as i was looking into recalls for this problem, i noticed that, although there was no recall, there were plenty of complaints. why is this defect allowed to coninue to give consumers problems, but there is no action from the manufacturer to fix via a recall? *nm | |||
| 08/17/2005 | 03/31/2001 | ||
| Air bag light is on when car is in motion. dealer said it was a clockspring failure and that it needed to be replaced. | |||
| 04/06/2005 | 37800 | 1 | 02/28/2001 |
| Air bag light comming on and going off. *ak | |||
| 12/01/2004 | 41000 | 1 | 08/30/2001 |
| My 2001 dodge grand caravan sport has a non-functioning air bag system due to a faulty clock spring assembly. i also own a 2000 caravan that has been recalled for a faulty air bag clock spring ass'y. my neighbor has a 2002 grand caravan sport that has been recalled. dodge refuses to issue a recall for my 2001 car.*ak | |||
| 11/04/2004 | 1 | ||
| The air bag light appeared on the dashboard and remained on. consumer drove the vehicle to the dealer for inspection, and mechanic informed consumer that a recall was not for this vehicle. the consumer would have to pay for parts and labor. *ak the consumer stated that the recall dealt with the same problem she was having with her vehicle. *tc | |||
| 09/18/2001 | 1830 | 5 | |
| While driving at any speed air bag light stayed on. dealer examined the vehicle, and found that the clockspring was defective. clockspring was replaced four times. also, dashboard lights and headlights came and off whenever they wanted to.*ak | |||
| 04/01/2004 | 45000 | 20 | 01/18/2001 |
| Air bag light will light up when driving. had vehicle serviced and clockspring was replaced. this item has been recalled on my other vehicle same make and year different model. wondering why it has not been recalled for this vehicle as well.*ak | |||
| 05/06/2004 | 5 | 03/30/2003 | |
| Clock spring failure. airbag light constantly going off and on. contacted manufacturer-stated that no recall on my vehicle, but there were some recalls for that year and model, but mine was not manufactured during that time frame. (???) told that the airbag would not work when light was on. recall needed!!!!*ak | |||
| 09/01/2003 | 1 | ||
| Clockspring failed, causing airbag sensor light to stay on. *ak | |||
| While driving, the air bag warning light illuminated. dealer diagnosed that the air bag module and sensor had failed and replaced. | |||
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||
| 08/19/2004 | 67500 | 1 | 07/31/2001 |
| Dodge 2001 grand caravan ir bag warning light stayed on. had to have the clockspring replaced as it had failed. this was a recall item on 1996-1999 chrysler products made in canada as was my vehicle. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 04/30/2004 | 1 | 06/30/2000 | |
| 1. no events or lights leading up to the crash. ( lights, error message for air bag, etc. ) 2. side impact airbag - did not go off. i was in a side impact car crash at sliding passenger door on our dodge grand caravan. 3. over $6,000.00 worth of work done on vehicle. nothing was done to coorect or even look into why the airbag didn't go off. got run around from the dealership, chrysler corporate office also the auto body shop that fixed our vehicle. i was referred to the auto shop by my reputable car insurance company state farm.*ak | |||