Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0040 | 09/06/2000 | 614668 | Removable floor console electrical connector. *tt | 11/30/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE05004 | CHRYSLER GROUP LLC | 02/02/2005 | 06/01/2005 | HEADLIGHT MALFUNCTION | ||
| The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (bcm) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine the issue. | ||||||
| EA05009 | CHRYSLER GROUP LLC | 06/01/2005 | 05/02/2006 | HEADLIGHT MALFUNCTION | ||
| Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/01/2011 | 151000 | ||
| Tl- the contact owns a 2001 dodge grand caravan. the contact stated that while driving various speeds, the air bag warning light illuminated intermittently and whenever the contact would attempt a turn. the light remained illuminated as the failure progressed. the controls on the steering wheel failed and later, the horn also failed. after performing extensive research, the contact concluded that the clock spring failed. the dealer and manufacturer were both notified and neither offered any assistance to the contact. the vehicle was not repaired. the failure mileage was 151,000 and the current mileage was 166,000. kmj | |||
| 08/01/2010 | 60000 | ||
| Tl* the contact owns a 2001 dodge grand caravan. the contact stated that upon starting the vehicle, only one of the headlights illuminated. the vehicle was taken to various authorized dealers and independent mechanics where the body control module was replaced several times. the failure continued. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 60,000. | |||
| 08/01/2010 | 60000 | ||
| Tl-the contact owns a 2001 dodge grand caravan. the contact stated that upon starting the vehicle, only one of the headlights illuminated. the vehicle was taken to various authorized dealers and independent mechanics where the body control module was replaced several times. the failure continued. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 60,000. kmj | |||
| 09/10/2001 | 82000 | ||
| I have 2001 dodge grand caravan. the clockspring went bad. there are recall on many vehicle on previous year. the dealer told me that 2001 is not on the recall list and it will cost around $250 to repair it. it has been known the clockspring was a problem they might tried to fix the problem in 2001 model but it is not perfect. 2001 should be in the recall list..... | |||
| 04/17/2010 | 87000 | ||
| Tl*the contact owns a 2001 dodge grand caravan. when the vehicle was started, all of the interior lights, exterior lights, and lights on the instrument panel flashed and stayed on. the contact was able to stop the flashing by turning the headlights on and keeping them illuminated. the vehicle was taken to a repair shop and a diagnostic test indicated that the automatic adjusting front seats and automatic adjusting mirrors were the cause of the failure. the contact stated that the vehicle did not have auto adjusting seats or mirrors. the dealer stated that the body control modular needed to be replaced. the vin was unavailable at the time of the complaint. the current and failure mileages were approximately 87,000. | |||
| 11/30/2009 | 157531 | 1 | |
| 2001 dodge grand caravan, 157531 miles, instrument panel stops working when turn signals are used. took to the dealer diagnosed as bcm failure. parts not replaced. *tr | |||
| 12/01/2008 | 56000 | 1 | |
| Headlights, taillights and brake lights work intermittently. sometimes one head light will be out, next time another one will be out, next time they will both work. there is no order. same with the tail lights and brake lights. sometimes all lights work. we have changed the light bulbs. more than once. sometimes they work. sometimes not. no consistency. *tr | |||
| 09/02/2008 | 149000 | 1 | |
| I own a 2001 dodge caravan equipped with daytime running lights. during operation only the driver side daytime running light comes on. when headlights turned on, only passenger side headlight comes on. only one headlight works at any time. not enough light to see while driving. it is a constant issue. *tr | |||
| 01/01/2006 | 1 | ||
| 2001 dodge grand caravan headlights - passenger side won't work on low, only on high, driver's side is the opposite - works on low, not on high. this has been a continuing problem with no known fixes. many discussions regarding this problem online. please view the following websites, these are only a few of the ones i have found that others complain of the same problem. this should be considered a recall issue.: http://www.2carpros.com/forum/2001-dodge-caravan-headlights-vt75224.html http://www.topix.com/forum/autos/dodge-grand-caravan/tfgks9o3llh1abobm/p3 http://www.dodgetalk.com/forums/showthread.php?t=33586. *tr | |||
| 08/23/2008 | 70000 | 1 | |
| For multiple years, the headlights (and other electrical components such as interior lights and climate control) have shuddered or flickered while the vehicle is moving (especially noticeable at night). hard to notice bad lights until i either a) drive another car or b) pass a large roadside sign or approach another vehicle from behind on a non-streetlight highway. *tr | |||
| 04/30/2008 | 49000 | ||
| Tl*the contact owns a 2001 dodge grand caravan. the contact stated that the key does not turn in the ignition. the failure has progressively worsened. the vehicle has not been diagnosed by a mechanic or dealer. the current mileage was 54,000 and failure mileage was 49,000. | |||
| 08/28/2006 | 40000 | 16 | 03/25/2001 |
| 2001 dodge grand caravan - various electrical malfunctions including: headlight failure/flashing, instrument cluster light failure/flashing, traction control failure/brake pulsing, radio failure, seat belt connector failure. *jb | |||
| 04/09/2006 | 71000 | 2 | 01/15/2002 |
| We were on our way from florida to pennsylvania when we were told that one of our headlights were out. we purchased new bulbs and replaced them, then after further investigation realized that when the daylights were on, one light was on and one off, when we turned on the headlights the opposite light came on and the one that was on for daylights went out, then when the high beams were turned on the light that worked switched sides again. the new bulbs did not fix it, so we had to continue to drive home with one light, once in awhile both lights would come on for a few minutes. when we arrived home we took it to the dodge dealer and found out that the control module needed replaced. the worst part was that the control module had been replaced 14 months prior because of a similar problem (worse, the whole dashboard went out and the wipers didn't work along with the headlights!)! they could not find a cause to why the control module went again. i'm hoping it doesn't happen again in another 14 months (there is only a 12 month warranty on the part)! *jb | |||
| 02/01/2005 | 67000 | 1 | 03/15/2002 |
| Radio malfunctioning intermittently over approximately one month eventually leading up to complete failure. smelled smoke. heard of recall on radio. spoke with dealership. dealership said my vehicle is not involved with recall announcement. dealer checked and found no problems related to recall. subsequent electrically-related failures in recent months involving headlights, fuel gauge light, windshield wiper light, washer fluid pump, dead battery. *jb | |||
| 10/01/2005 | 109865 | 2 | 09/02/2005 |
| Engine hesitates and sputters badly when placed into gear with brake on and sputters badly when accelerating from a stop. this problem happens mostly when the air conditioning is on. it has been in the shop twice for this problem. built up carbon was cleaned from the intake, but the problem persists. also, the fan speed switch was replaced because it only worked on high. it has failed again with the same problem. *jb | |||
| 08/05/2005 | 61000 | 2 | 06/22/2002 |
| Two incidents: in feb 05, daylight driving approximately 4 minutes @45 mph during rainfall, all the dash information lights came on and wipers would not turn on. pulling off the road to assess the situation with the van still running all the dash lights suddenly went out. i continued to drive and 1 minute later all dash lights came on again. afraid to go on, pulled into a parking lot, placed van in park and dash lights would not go out. turned off engine, tried to restart car. first few turns of key, nothing happened and then the car finally turned over without any dash lights. driving home in rain, turned on headlights/wipers and moments later all dash lights again came on. at that same time, the headlights went out/windshield wipers stopped uncommanded. made it home/turned off engine. several attempts to restart engine failed, no dash information lights during start sequence, had to have van towed to dodge dealer. the dealer discovered main computer was fried. after many hours/days of trouble shooting, we were told the wiring harness to computer was chaffed causing the problem with the computer. dealership repaired the wiring harness and replaced the computer with a rebuilt one. in early august 05 while driving in darkness, the dash lights/headlights started to cycle on and off uncontrolled, all gauges went to zero and all squares around the transmission status lights (p,r,n,d,l) would all light up. the fan would all of a sudden turn on uncommanded and not go off until the car was turned off. took van under own power to dealer. determined wiring harness bad. took about 3 weeks for harness to arrive (9/23/05). expect work to be completed by 30 september????? *nm | |||
| 09/25/2001 | 9577 | 25 | 08/25/2001 |
| Dt: 2001 grand caravan sport, consumer says headlights flickered unpredictably. engine ran rough, and battery light came on. this happened at night at least once a month. took vehicle to dealer, who checked the van but could not duplicate the problem, no fault codes found in computer, updated pcm. vehicle was serviced regularly. problem began not more than a month after purchasing van.*ak *sb the problem still persists periodically.*sb *nm | |||
| 04/01/2005 | 1 | 05/31/2001 | |
| 2001 dodge grand caravan has problems with power windows, radio system and the light to the gas gauge.*mr *nm | |||
| 12/18/2003 | 35000 | 1 | 11/15/2001 |
| Dodge gc 2001 stalled while in motion with no warning during a very heavily traveled area in a school zone with many potential hazards. luckily i was only going about 10 mphs and coming to a stop. i interrupted flow of traffic at time of failure and when the tow truck came. a police officer helped direct traffic. mechanic said leak detection pump went out which caused the pcm (power train control module) to short out. this pcm controls many electrical elements. the engine light is on, the speedometer and passenger window doesnt work and i am told that several systems could fail but it is driveable. i have searched many dealerships in many states with all the same answer. the part i need, the pcm, is on national back order. there are none available in the us. this is the only vehicle i have to transport my children. i contacted dc corp and they will not tell me if it is safe to drive w/ a faulty pcm. it has been 3 weeks and my van is not fixed. i am at their mercy and they have denied responsibility as well as a rental request until my van can be fixed properly. unfortunately, your request for a rental vehicle has been declined. they claim we are unable to be of assistance in expediting parts that are not on order the part has been ordered. again i questioned the safety of driving the vehicle with a faulty pcm with no answer as of yet. their are over 250 pcm's on back order.*ak | |||
| 06/20/2003 | 76000 | 05/30/2003 | |
| The regulator on the front power driver side and passenger side windows is faulty. our van was built in canada and it appears to be a common trait of those vehicles. this is a serious defect that could result in injuries, someone should be held responsible for this defect and implement a recall to repair the problem- or discontinue manufacturing vehicles that dodge will not stand behind. *nlm | |||
| 05/23/2002 | 28500 | 1 | 05/23/2002 |
| All the lights flickered while in operation. the problem affected all exterior and interior lights. the dealer was not able to correct the problem. *jb | |||
| 06/01/2001 | 1 | ||
| When the remote or interior button was used to open the sliding electric door, the door popped open incomplete or popped open and then closed immediately.*jb | |||
| 07/31/2001 | 1 | 11/01/2000 | |
| An electrical system malfunction under the hood caused the vehicle to catch on fire, the fire inspector came to this conclusion based on a core that the fire burned. *yh | |||
| 10/21/2001 | 2 | 03/01/2001 | |
| Air bag light keeps coming on and going off constantly. this happens intermittently. contacted dealer, and dealer could not find anything wrong.*akthis vehicle has been in for servicing several times for electrical problems, the remote door opener failed and the passenger side electric window went out. *jg | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 05/24/2003 | 20220 | 1 | |
| Alternator bolt broke in engine block, causing stress on timing chain/alternator bracket from serpentine belt thus breaking bracket, causing belt to come off. *tt | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 10/31/2000 | |||
| Defective switch and 25 amp fuse caused vehicle to stall while driving which almost resulted in a crash. please provide further information.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 02/16/2007 | 59700 | 7 | |
| Tl*- the contact stated had ignition problems with the 2001 dodge grand caravan. when he tried to start the vehicle couldn't get the key to turn in the ignition on a number of occasions. he contacted the local dealership, and was informed that there had been a number of calls on the same problem with the same vehicle. the contact was informed to take something heavy and tap on the key so that the cylinder could connect with the key. the contact called the manufacturer, and they urged him to call nhtsa. the current mileage was 59800 ,and the failure mileage was 59700.*ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 03/15/2008 | 70000 | 90 | 06/01/2003 |
| When starting my car, the automatic headlights come on, however only the passenger headlight works. when i turn on the lights the passenger lights stay on and the driver side remains off. when i turn my lights onto a bright setting, the driver side lights work and the passenger side goes out. i have replaced both headlights and this still occurs. i have researched this problem online and have noticed hundreds of people experiencing the same problem. because lights are a safety issue, i strongly believe daimler-chrystler must do a safety recall and fix this problem. *tr | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 08/10/2005 | 91000 | 2 | 02/01/2004 |
| 1) events leading up to failure: each time this has occurred after or during a summer vacation trip that included 700+ miles. use of the ac usually continues on low fan speeds (1 or 2). 2) failure and consequences: first failure would be the power windows would begin not to work. second a relay fuse would go bad. then the switch that controls the fan speeds would short out only allowing for high fan speed only. 3)have not be able to fix the switches due to dealer charging high rates just to look for the electrical failure with no guarantee they would be able to find the fault and still wanting $70+/hour before any repair work is started. we have owned a 1996 caravan and 2001 gr caravan and this problem has happened on both vehicles. *jb | |||
| 11/09/2004 | 35000 | 2 | |
| The headlights and dashboard lights go off by themselves. vehicle was taken to the dealer on numerous occasions and no defects found. *ak | |||
| 09/18/2001 | 1830 | 5 | |
| While driving at any speed air bag light stayed on. dealer examined the vehicle, and found that the clockspring was defective. clockspring was replaced four times. also, dashboard lights and headlights came and off whenever they wanted to.*ak | |||