Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE
03E053000WIX FILTERATION PRODUCTS DIVISION E (Equipment)68563MFRCHRYSLER GROUP LLC10/24/200310/31/2003
Defect SummaryCertain aftermarket replacement fuel filters, models wix filter part numbers 33576, 33577, 33734; napa filter part numbers 3576, 3577, 3734; and carquest filter part numbers 86576, 86577, 86734 used on 1996-2000 daimlerchrysler town & country, dodge caravan, and plymouth voyager vehicles, can cause the fuel lines to leak.
Consequence SummaryA possible fire can occur in the presence of an ignition source.
Corrective SummaryWix will notify its customers and replace the fuel filters free of charge. note: this does not involve any products manufactured by the daimlerchrysler corp. nor any dailmerchrysler dealers. owner notification is expected to begin during november 2003. owners who do not receive the free remedy within a reasonable time should contact wix at 704-864-6711.
NotesThis recall only pertains to aftermarket replacement fuel filters and has no relation to any original equipment installed on chrysler town & country, plymouth voyager, and dodge caravan minivansor any other products manufactured by daimlerchrysler corporation.customers can contact the national highway traffic safety administration

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
08/11/20111450001
 Ruptured fuel line spraying gasoline onto muffler. the fuel lines are plastic and are attached to the fuel filter and are replaced together as a unit. the plastic line had a quarter inch rupture. this filter had less than 30k miles and was about a year old. why does chrysler use plastic fuel line? i do not know the cause - a weak inferior plastic or a sharp stone perhaps. either way, it does not matter. i have never seen a hard plastic used for fuel delivery. the old style rubber fuel hoses would be much better and safer. i am thinking this plastic is used because of the flex fuel option but i am not a mechanic. i am glad my vehicle did not catch fire. i was lucky. after replacing the filter with a new one from napa one of the fuel lines would not stop leaking. i had to return it for another non leaking filter. because of this i am also concerned about the quality of replacement parts as well. *tr
08/11/2011145000
 Ruptured fuel line spraying gasoline onto muffler. the fuel lines are plastic and are attached to the fuel filter and are replaced together as a unit. the plastic line had a quarter inch rupture. this filter had less than 30k miles and was about a year old. why does chrysler use plastic fuel line? i do not know the cause - a weak inferior plastic or a sharp stone perhaps. either way, it does not matter. i have never seen a hard plastic used for fuel delivery. the old style rubber fuel hoses would be much better and safer. i am thinking this plastic is used because of the flex fuel option but i am not a mechanic. i am glad my vehicle did not catch fire. i was lucky. after replacing the filter with a new one from napa one of the fuel lines would not stop leaking. i had to return it for another non leaking filter. because of this i am also concerned about the quality of replacement parts as well.
02/15/2006820001
 Nothing unusual leading up to this. had a check engine light. when we brought it to the dealer, there was a small leak on the fuel filler neck. the car was only 5 years old and is washed, garaged every night, and taken care of. fuel necks should not be failing in such short time. *tr
05/15/200326000
 When refueling, i slightly bumped the gas door and it broke in two. not a real big deal, but it is made of plastic and it broke very easily. not a great design. have there been more complaints of this problem? thank you
11/15/20020
 I only have 25,000 miles on my 2001 dodge grand caravan. (1) the sway bar links were repaired twice, and parts are on back order for a third repair. (2) i had to replace the front brakes after only 14,000 miles, and they are half gone already at 25,000 miles, plus the rear brakes have to be replaced. (3) the engine has a flat spot during acceleration, and i get about 11 miles per gallon in the city, and about 15-16 miles per gallon on the highway. it stated it got 18 miles per gallon in the city, and 24 miles per gallon on the highway. (4) the transmission makes a moaning sound; the power steering was leaking fluid, (5) i had to replace the battery the first summer i had it, the anti lock brakes went out early this summer (6) the driver?s side window would not roll up when we were at bear country usa surrounded by bears (7) the shift gear lever sometimes slips from drive to neutral, and i have had that looked at twice (8) the cruise control went out last summer
005/08/2001
 Fuel system part cracked in tow crash test, an explosion fire could result after a collision. this system need to be corrected.
05/26/2001
 Fuel leak was causing loss of power. vehicle has been towed to dealership.*ak
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
10/10/2007110/10/2007
 I recently bought a 2001 dodge caravan from a buy here pay here dealer. i ran a carfax report and said it came into south carolina 5/28 2007 with 70743miles on it the dealer who sold it to me repossed it at 79,608 miles which i thought was original miles. i found a receipt in the glove box which i have proof it was in balt. maryland 5/13 2006 with 71,951 in and out with major repairs. what i want to know what is the real mileage and if there is away i can verify .i have the check engine light and air bag lights staying on. have i bought hidden used lemon or what?i know when tou sign papers here and it says as is is law. do you have any suggestions on what to do or am i just stuck? *tr
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
09/15/20061060001
 Fuel tank leaks. *nm
08/04/200334000203/14/2001
 My vehicle is 28 months old and i am already on my third fuel tank cap. the previous two caps began leaking which was detected by my computer. the first cap was replaced just this past november, 2002. this cap had to be replaced only 8 months later. this last replacement was not under warranty because my vehicle had reached it's 36,000 miles since the first time the cap was replaced in november of 2002. *ak
02/01/2001
 Please request that manufacturer replace faulty fuel system parts as indicated by iihs crash tests. diamler-chrysler replaced the part on grand caravans manufactured after july, 2001 as well as on all 2002 models. obviously they took the iihs report seriously, however diamler-chrysler is not willing to remedy the problem for those of us who purchased the pre-july 2001 manufactured grand caravans. are they waiting for serious injury or death? please help. when i phoned diamler chrysler they informed me they were not able to duplicate the fuel leak in their own tests....yet they modified the grand caravans in the middle of a model year??? we need to get this matter rectified before someone is injured or worse.*ak
05/01/2001
 I have contacted daimlerchrysler requesting a change to the fuel tank fitting to prevent the failure of the fuel system as was indicated during the test by the iihs. after this fitting was done the iihs saw no fuel system leakage nor any evidence of weakness around the redesigned part(news release 7/17/01). please help me to get this rectified before the failure results in injury or death. thank you. toni bicknell . *k
06/01/2001
 Consumer is calling in regard to fuel tank assembly fitting for vehicle. consumer feels that the fitting should be changed. please provide further details.*ak
01/18/20011
 A frontal offset crash test was performed, when the vehicle was rotated 90 degrees onto its side during the routine post-crash investigation of the underbody a stoddard fluid leak was observed near the fuel tank, the leak continued for 36 min until the vehicle was returned to its normal position, inspection of the tank showed that the leak originated from the top right side of the fuel tank where the sender unit makes a seal with the tank housing. nlm