Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/17/2013210000
 Tl* the contact owns a 2003 dodge grand caravan. the contact stated that immediately after parking the vehicle in a residential garage, the air bags inadvertently deployed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 210,000.
01/17/2013210000
 Tl- the contact owns a 2003 dodge grand caravan. the contact stated that immediately after parking the vehicle in a residential garage, the air bags inadvertently deployed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 210,000. kmj
01/17/2013210000
 Tl- the contact owns a 2003 dodge grand caravan. the contact stated that immediately after parking the vehicle in the residential garage, the air bags deployed without any warnings.the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 210,000. pm
12/07/2011173000
 Problem began with airbag light illuminating intermittently when turning left and steering column noise occurred at the same time. currently airbag light stays illuminated, with periodic steering column noise. this appears to be the same symptoms that resulted in a clockspring recall on minivans aged 1998-2000. called dealer and was quoted $250-300 to repair. seems this is a safety issue still and should be covered at no charge. have also submitted complaint to daimler/chrysler as well.
02/04/201190000
 2003 dodge grand caravan, 90k mis. airbag light on, intermittent cruise control operation. probable clock spring failure.
04/28/2010
 Air bag light comes on intermitantly. does not come on all the time but when it does, it stays on for a couple of minutes. has been happening for a couple of years.
01/15/201066000
 Airbag light has come on and remains on. contacted manufacturer. they did not offer any assistance. i am sure this is a safety issue.
11/10/2009650001
 My 2003 dodge grand caravan has the same clockspring problem that my 99 caravan did,thought this problem was redesigned. *tr
12/08/200892000
 Tl*the contact owns a 2003 dodge grand caravan. the contact stated that the air bag indicator illuminated and the horn and vehicle speed control stopped working. the dealer stated that the clockspring was the cause of the failure. the repair would cost $300. the failure mileage was 92,000.
02/17/200676000106/24/2004
 Dt*: the contact stated while driving 30-40 mph, the vehicle struck a cow. upon impact, the airbags did not deploy. there was prior braking and the impact was on the grill. there was a police report taken at the scene, but there were no injuries. the vehicle was towed to an independent repair shop.
10/06/200438500105/05/2004
 While driving srs light appeared on the dashboard and remained on. the driver will contact the dealer in the morning for this problem. *ak noise started coming from the steering column. *sc
01/22/20041
 While sitting in traffic both airbags deployed driver and passenger sustained neck and back injuries and were transported by ambulance to the hospital. vehicle was towed to the dealer for analysis. a representative was sent out to look at the vehicle. consumer has not heard anything as of yet.*ak
07/05/2003104/19/2002
 The airbag light remains on continuous, the horn is not working, the cruise control isn't working, and drivers side power window makes a squealing noise. i called an automobile repair service and was told that it was the clock spring on the steering wheel. i called a dodge dealer and was told that there was no recall on the part. *ak
06/01/2003402891
 Clock spring assembly failure - airbag warning light continuously on. *nlm
AIR BAGS - FRONTAL
10/16/201090000
 2003 dodge grand caravan engine died while driving for no apparent reason causing a major accident and injury to my wife. power steering and brakes became inoperable and airbag did not deploy.
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/08/200733960106/24/2004
 After the vehicle was started, airbag indicator stayed on for couple of minutes and goes off. after few minutes it comes back on. the cycle keeps repeating as long as the vehicle is in operation. because the air bag is required for safety, i took the vehicle to the dealer and they diagnosed the problem as open clock spring and replaced the clockspring. based on recall history of dodge grand caravans related to airbag indicator, i felt that the probem still exists with airbag indicator in 2003 dodge grandcaravan sport vehicle. *ak
06/01/200312000111/05/2002
 Airbag warning light on dashboard turns on and off intermittently. it is not clear whether the problem is with the airbag, a sensor, or the warning light itself. vehicle was bought new in 11/2002 and has not been in an accident or had the airbag replaced or worked on.
AIR BAGS - ON-OFF SWITCH ASSEMBLY
09/29/200449000201/03/2004
 I had the clockspring in my 2003 dodge grand caravan replaced (after the warranty expired) somewhere around 40,000 miles. the clockspring caused my steering wheel to lock up when turning a corner. the dealer repaired the clockspring along with a related airbag component they said was also needed. this repair work was done at the dealership in july of 2004. on september 29th,2004 i was involved in a collision with a woman who ran a red light. i was in my dodge grand caravan with my 4 children (14,10,6,and 5). there was extensive frontal damage to my car and my car went through a chain link fence following the impact. myself and my children were injured in the accident and i am curious as to why this airbag (that i just had replaced) did not go off during the impact.