Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
09/23/200648280
 Tubes carrying coolant to the rear heater rusted through, causing coolant to leak out of the system. repair was not covered by extended warranty. have spoken with other caravan owners that have had the same failure. some were covered under warranty. have read on numerous forums 1) about this same failure on multiple model years (1999 - 2005) 2) how the bracket material is different than the tube, thereby causing galvanic corrosion 3) how chrysler has since changed the material of the tubes to reduce the possibility of galvanic corrosion. the repair (tube replacement) is relatively expensive, but potentially more so if there is complete drainage of coolant, causing engine/transmission failure.
10/10/201198000
 Tl* the contact owns a 2003 dodge grand caravan. the contact stated that the vehicle stalled while driving 25 mph. the vehicle would not restart until the contact added a small amount of fuel. the vehicle successfully restarted and was driven home where the failure recurred. the vehicle was then towed to an authorized dealer and the contact was informed that the engine speed circuit failed. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 98,000.
10/10/201198000
 Tl-the contact owns a 2003 dodge grand caravan. the contact stated that the vehicle stalled while driving 25 mph. the vehicle would not restart until the contact added a small amount of fuel. the vehicle successfully restarted and was driven home where the failure recurred. the vehicle was then towed to an authorized dealer and the contact was informed that the engine speed circuit failed. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 98,000. kmj
10/10/201198000
 Tl-the contact owns a 2003 dodge grand caravan. the contact stated that the vehicle stalled while driving 25 mph. the vehicle would not restart until the contact added a small amount of fuel. the vehicle successfully restarted and was driven home where the failure recurred. the vehicle was then towed to an authorized dealer and the contact was informed that the engine speed circuit failed. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 98,000. sm.
07/20/20061
 Own a 2003 dodge grand caravan sport . car was towed to dodge dealer on friday july 20,2006 , due to rough engine idling. was told that it was a pcm , would take until the following wednesday to have to part shipped in ( i live in the chicago area ). on thursday dodge called to say that the rocker arm in the # 5 piston needed to be replaced, this would take additional time. the rocker arm was replaced and again dodge called to advise me that now there was a short in the electrical harness and they would need to trace to locate the short. car was finally returned to me on august 9,2006 . my wife used it to go to the store , she called me and said the car had died while stopping at a red light .this was just 4 hours after picking the car up from the dealer. car was again towed to dodge dealer. total time dodge has had my car is now 21 days and counting . i've had to rent 3 different cars during this time all on my own expense . *jb
06/15/20038000
 I have had numerous problems with this vehicle, and after several attempts to fix the steering, and then having the timing chain replaced, the wheel bearing replaced and numerous other complaints, i don't feel the dealer or the manufacturer are listening to my concerns. i have contacted the better business bureau and a lemon law attorney, and have been told that chrysler has it's own mediation and arbitration. i don't think that this is fair, since in the last 7 months, my vehicle has been out of service 15 days.
ENGINE AND ENGINE COOLING - COOLING SYSTEM
03/01/200530000305/21/2003
 My 2003 new dodge caravan had the transmission replaced x3, air conditioner replaced x1 then repaired again x 2, replaced starter, wheel bearing, tie rod & continues to have problems. these major problems started when the car had only 30, 000 miles and is only at 60, 000 miles. the dealer nor chrysler corporation will replace or refund this car stated it does not fall under lemon law. multiple time lost from taking in this car to be fixed along with extra money spent to get rentals while this car was in the shop. *jb
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
12/09/200645000111/22/2002
 Power cable for radiator fan was rubbing against ac tubing. cable wore through causing a short circuit, failure of radiator cooling fan resulting in overheating of engine. wire cable bundle will have to be replaced and rerouted to prevent future vibration erosion of cable bundle.*jb
ENGINE AND ENGINE COOLING - ENGINE
03/25/2009600001
 Wife went to start car in morning. loud explosion followed by smoke from engine compartment. she left vehicle. she smelled burnt plastic smell. i checked later and saw exploded intake manifold and hose on top of engine. obvious explosion in engine intake area with enough force to blow manifold into pieces. car is at dealer. they are waiting for new intake manifold to repair vehicle. unconcerned about potential harm to driver/passengers of vehicle. this has potential for fire in engine compartment and vehicle and could be very dangerous situation. *tr
03/26/200870000
 Tl*the contact owns a 2003 dodge grand caravan. during acceleration, the vehicle jumps. the failure subsides after the vehicle has been driven for a period of time. during the second occurrence, the vehicle shut off during acceleration. during the third failure, the vehicle shut off while driving in reverse. the contact shifted into park and restarted the vehicle. the jumping still occurred until the vehicle warmed up. the failure is intermittent. the dealer was unable to determine the cause of the failure. there were no warning indicators illuminated on the instrument panel. the speed was unknown. the failure mileage was 70,000 and current mileage was 77,863.
07/11/200363001202/15/2003
 Vehicle stalled, several times, while in gear at stop light. it would immediately start up, but would stall at the next light. also, stalled once while in park. dealership retrieved vehicle and claimed it was the crank sensor and replaced it. the same evening, after driving the vehicle over a hundred miles out of town, the vehicle stalled again, but immediately restarted. the next day, the vehicle stalled again, several times, and restarted. however, it did finally stall and would not restart. vehicle was towed to closest dealership.*ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
07/07/20032
 Consumer states serpentine belt makes ongoing noise. dealer had replaced a couple of times the serpentine belt; but, problem still recurring.*ak