Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 01/01/1901 | 1 | ||
| 2003 dodge grand caravan with seat belts concerns **nar**cc the consumer stated that seat belts have a safety defect. *tr | |||
| 10/02/2004 | 22690 | 1 | |
| While driving 15 mph, the vehicle was involved in a rear end collision. upon, impact both passenger front and rear seat belts failed to restrain the passengers. this caused both passenger to sustained minor injuries. the vehicle was taken to the dealer for inspection. please provide further details. *jb | |||
| 05/01/2003 | 01/25/2003 | ||
| Unsafe gen3 seat belts - request to demand that daimlerchryler recall all vehicle types that have the gen3 seat belts. | |||
| 10/01/2002 | |||
| I would like to complain about the dodge seat belts. with the studies done why dodge hasn't changed all seat belts that aren't safe or achieved a high safety rating. i have ordered a 2003 dodge grand caravan and i am concerned about the seat belts in the back and middle seats. i would like for dodge to as an option on new vehicles at the least be able to trade in the 3 seat belts for the 4 grand caravan front seat belts. dt | |||
| SEAT BELTS - FRONT | |||
| 07/05/2004 | 1 | 03/03/2004 | |
| Dt*: the contact stated that both the front driver and passenger side seatbealts became unbuckled in a crash. the vehicle experienced both a frontal and rear impact; the crash involved 3 other vehicles. the vehicle was 2nd in the row of vehicles involved in the collision. the vehicle was travelling 70 mph at the time of the accident. the incident was the first time the consumer encountered the seatbelt becoming unbuckled without depresssing the release button. the buckle was free of dirt and other contaminants. the contact's feet went through the front passenger side of the windshield. the passenger sustained a broken left toe, crushed left foot, cuts on the right foot and leg. the driver sustained airbag burns on both arms and chest, as well as a knot on the head. the vehicle was totalled, and pictures were taken. a police report was filed. the manufacturer was contacted who directed the contact to the contact's insurance company. | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 03/25/2007 | 9000 | 300 | 01/14/2004 |
| I purchased my 2003 dodge grand caravan and took it into hall dodge dealership in virginia beach va for routine maintenance and informed them that my passenger seat belt continuously unlocks itself and has to be checked regularly for security while driving. i took the vehicle in once again for a second time and reiterated that the seat belt was doing the same thing. they told me the vehicle was just over the warranty and would cost almost $300 to repair the seat belt. i told them it was a safety item and to check for recalls. the service guy told me that the bottom locking devise on the seat belt was inoperable and needed to be replaced. please look into this matter as the seat belt is very unsafe. *jb | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 10/01/2005 | 32000 | 1 | 08/31/2005 |
| Dt: 2003 dodge grand caravan - the seat belts did not lock during an accident. this was a rear impact crash. consumer's vehicle stopped at a light, and traffic has just started to move, and vehicle in front started a chain reaction of stopping. the vehicle in the rear did not stop, hitting consumer's vehicle at 45 mph. upon impact, consumer slammed on the brakes and the other car went under the rear of consumer's vehicle. consumer's wife hit her face on the dashboard, and consumer hit the side of his face on the steering wheel. since the accident no one inspected the vehicle to see why the seat belts did not lock during the impact. consumer had the van for five weeks. a police report was taken, and there two persons were injured. *ak | |||
| SEAT BELTS - REAR | |||
| 12/11/2003 | 6500 | 3 | 05/19/2003 |
| On at least three separate occassions, my daughter's gen3 seat belt has unlatched with no apparant cause. my children are 2 1/2 and 4 and the soul purpose of buying the van was to help ensure their safety. if their belts are unlatching for no apparant reason, what will happen in a crash? they certainly will not be protected.*ak | |||
| 11/06/2003 | 1 | ||
| The rear captain's chair passenger seat in a gold dodge grand caravan at advantage rental car near the san antonio, texas airport has the seatbelt connection on the wrong side of the seat. it lookls like there are two left seats installed. i reported this to the inspector at the office and i'm told he tried to charge us $150 for damages not noted during pickup of the van.*ak | |||
| 05/03/2003 | 1350 | 1 | 02/24/2003 |
| I have a 2003 dodge grand caravan se with the middle child bench seats. my 4 year old son put his juice cup down between him and the infant seat buckled next to him. the juice cup hit the seat belt release for the infant seat and released it. this is very disturbing that this can happen. if i hadn't heard the click of the release , i would not have known my 4 month old daughter was unprotected. *nlm | |||
| SEAT BELTS - REAR - BUCKLE ASSEMBLY | |||
| 01/01/2007 | 40000 | 1 | 10/15/2006 |
| Daimlerchrysler gen3 seatbelt buckle - prone to failure. *ak | |||