Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 06/14/2012 | 150000 | ||
| I purchased a dodge grand caravan in 2012, and it came with the built in car seat. after using this car seat for my youngest son, we came to realize that the seat is broken. the one place that it clips to was broken. this was not safe for my son, and now the seat will not even fold down to get to the back. all dodge could say to me was they were sorry but basically was not their problem. | |||
| 01/05/2004 | 1 | ||
| While strapped into a 2003 dodge caravan's middle captians seat,my son was in his car seat that was using the latch system. the middle seat of the van pivot to give acces to the rear seats. in duing so the middle seat could sit back in the proper position without locking down into the floor. it will look like it is locked but could not be. since the ancor and tether for the latch carseat are attached to the seat and not to the floor or roof or car. when the middle seat pivots the carseat go with it. so when my son was strapped into his car seat and the middle seat povitted during a stop. my son was thrusted into the back of the drivers seat. his face was cut and badly bruised due to the drivers seat's hard plastic back. my complaint is why dont they have the latch system attached to the car and not the seat and why does the middle seats sit like they are locked down even though they might not be. i did contact dodge they were not interested in the problem.*ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 02/11/2006 | 45500 | 1 | 03/18/2004 |
| My wife and 3 children, in a 2003 dodge grand caravan were hit in the rear while stopped at a red light. the driver seat broke, and collapsed to the full recline position during the wreck. this has caused my wife to have back, neck, head, and a left knee injury. i told dodge about this seat, so they sent an investigator out, then wrote me back saying the seat was not broke but bent, and that i had no claim. when i went to pick the car up from the body shop, the owner showed me the seat, pulled the cover down to see that the metal tube was split in two. i took the seat to the local dodge dealership, and they too agreed the seat broke. now, i have the seat and pictures. the only way to actually see the seat back is broken, is to pull the cloth material away to see it. the body shop owner said the dodge investigator never looked inside the seat. although, i could tell it was broken when i arrived at the accident, by the way the seat back was kind of twisted, and tweaked over to one side. there have been lawsuits in the past on chrysler/dodge because these seat have killed babies in a baby carrier behind the driver seat because of these seat reclining back, and yet dodge is in denial. *jb | |||