Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION - FRONT
06/01/200412100211/16/2002
 Dt: beginning last year owner was having repeated problems with vehicle. about two weeks ago, there was a noise coming from front end, two or three people looked at it and couldn't find a problem. then another dealership found the problem which was the bushings had not been greased, and all front end suspension bolts were loose. no recalls on the vehicle as far as owner knows. as owner was driving the vehicle for the last few months, there has been a cracking noise and a snapping noise that seemed to come from the front suspension. this problem happened everytime the vehicle was driven. there are no other problems, problem with front end seems to be fixed. vehicle has been repaired 15 times in the last year. these repairs have had to do with steering and suspension noise. there have been bushings replaced, steering fluid replaced, and the transmission had to be replaced at 15,000 miles.*ak
06/08/2004358151
 While driving at any speed the consumer heard a rattling sound coming from the front of the vehicle. the dealer examined the vehicle and found that the sway bar link broke. *ak the consumer believes this is a premature failure and that the part should be recalled. *nm
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
10/09/20033
 Ball joints have failed several times. should be a recall as the failure of the joints prevents a vehicle from passing inspection as it is an important safety issue. *nm
SUSPENSION - FRONT - WHEEL BEARING
03/01/200530000305/21/2003
 My 2003 new dodge caravan had the transmission replaced x3, air conditioner replaced x1 then repaired again x 2, replaced starter, wheel bearing, tie rod & continues to have problems. these major problems started when the car had only 30, 000 miles and is only at 60, 000 miles. the dealer nor chrysler corporation will replace or refund this car stated it does not fall under lemon law. multiple time lost from taking in this car to be fixed along with extra money spent to get rentals while this car was in the shop. *jb