Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||||
| 06 | 04/01/2006 | 10019905 | Leaking coolant at the heater tube crimps. customer satisfaction notification f06 - underbody heater hoses. *tt | 05/10/2006 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 03/21/2011 | 73000 | ||
| Took my 2005 grand caravan to the dealership due to a loud noise when turning. was just informed by dealership that i need a power steering pump, and rack and pinion, bushings and bearings. also need a new radiator. this is ridiculous for a barely 6 year old vehicle with 70,000 miles on it. i have also had the problem with headlight not coming on when you flip the switch. that is a huge safety issue! | |||
| 09/20/2009 | 84000 | 1 | |
| I have a 2005 dodge grand caravan sx. i have had trouble since one month of buying it. i take it back to the dealership who said they couldn't find anything wrong with it. since then, i've taken it back numerous times. they even kept it for a week and said they found nothing wrong with it. i would have to get it back to them when it had stopped. the problem is when i'm driving all the instrument needles go to null. shortly thereafter, it starts to lose power. i once was in the fast lane on a busy highway when i happened to look down and every needle had gone down. i got in the low lane and pulled off the highway for safety precautions when it went dead immediately! i called roadside service. when i turned the key to check my mileage it started up immediately. that was scary, because if i hadn't looked down when i did and it lost power before i could get it off the highway, i believe the outcome would've been tragic. this only happened once a year or once every six months. however, one never knew when it would happen next! the last time i drove it for some distance i had almost gotten home (within two miles) it did it again, this time three times before i could get home. i feel blessed. to say the lease, i don't feel safe in it and i'm still paying for this trap. i was checking to see if there were any recalls when i found a daimler chrysler problem website stating that they're not liable for anything that happens to someone injured or killed by these vehicles and they don't even try to fix the problem. i need an intervention of some sort. i can't afford this! *tr | |||
| 09/26/2008 | 42333 | 1 | |
| The oil light went on. i contacted dealer, they advised me i need an oil change. i made an appointment for the next available time which was a week away. i called back next day complaining of a knocking i heard. they finally advised me to get the van to dealer and they will rent a car for me. i checked the oil. it was full. my wife drove it to dealer in the morning. there was no oil in motor. the dealer claims i am responsible since i did not change the oil in 6 months and 7000 miles. chrysler rudely denies coverage even though i am under warranty, i purchased the car march 2008 with 35000 miles or so..it has been in for service before for a replacement of rack and pinion system and an engine light incident. *tr | |||
| 02/28/2008 | 40000 | 1 | 11/18/2004 |
| Clunking noise from under van when breaking hard. only heard 1 time in either direction. missing bolts in center of cradle (engine mount). bolts were replaced and tire alignment was adjusted as it had also changed. chrysler, as a good will gesture, refunded the cost of the repair, wheel alignment and partial cost of the 4 tires worn on the outside edge side edge. *tr | |||
| 01/15/2008 | 61287 | 2 | 09/14/2007 |
| Tl*the contact owns a 2005 dodge grand caravan. ever since the vehicle was purchased, the contact hears a thumping and knocking sound when the transmission is placed into drive. there is also tapping in the engine. he took the vehicle to the dealer several times, but the failure persists. on january 15, 2008, the dealer stated that the engine lifters failed and all of them needed to be replaced. the dealer replaced one lifter and declared the vehicle repaired. after leaving the dealer, the noise was still present. the current mileage was 66,128 and failure mileage was 61,287. updated 02/11/08 *tr | |||
| 11/18/2006 | 35500 | 3 | 08/16/2004 |
| Dt*: the contact stated while driving various speeds, the vehicle stalled without warning. the vehicle was maneuvered off the road and restarted. this occurred on three occasions. the vehicle was driven to the dealer each time however; the problem could not be duplicated. | |||
| 08/21/2006 | 18000 | 5 | 05/05/2005 |
| Vehicle stops. motor shuts off, no power available. at highway speeds. very dangerous loss of control in traffic! happened at least 4 times from date of purchase may 2005 to august 2006, but only at start up in parking lot. then it happened at highway speed on the highway with 4 children in van ages 1, 2, 8 and 10 years old! have no faith in safety of vehicle! dealer still wants me to drive around with the kids in this condition and i cannot put my children in danger. *jb | |||
| 09/16/2006 | 53280 | 1 | 04/14/2005 |
| Last saturday 09/16/2006 my husband and i went to drop off a key for the other car we own. my husband was driving. he drove out of the parking lot the van stalled. he tried to restart the van, it was not starting. we switched places to get the van out of traffic. called aaa and had the van towed to tarpon dodge located in tarpon springs fl. they checked the van out and said the engine was messed up. it was engine block. there was no warning lights to indicate any problem. we had our oil changed we have one receipt about one or two weeks old, can not locate the other receipts. they claim they tested the oil and it is dirty. dailmer chrysler corporation is turning us down on repairs and we are only going to receive 1 day rental change of $35.00. the dealer said tell would take $150.00 off our $3800.00 plus bill not including taxes. there has been other complaints about this same problem. first i told them to repair the 2005 dodge grand caravan so it would not void the so called warranty after the shock of the bad news. first i would like you to investigate this. second i hope that others will be protected by your investigation, so they will not have to go through this ordeal. third rental car cost is going to be around $1500.00 approx. and they should cover the cost while the repair until the van is repaired. i am hopeful that maybe through your investigation that some if not all of the cost would be covered. but as i stated before if you can assist others so they do not have to go through this ordeal it would help other consumers that would be the best out come. *nm | |||
| 07/18/2006 | 39423 | 1 | 12/08/2005 |
| I bought my vehicle in dec 2005, in june 2005 the air conditioner started blowing hot air, i brought it to the dealer on 2 separate occasions and they told me nothing was wrong with it. my vehicle has 39,000 miles on it and the a/c compressor just seized. i called my dealer to inform him of this and that it should be covered even though i'm 4,000miles over my warranty because of my earlier complaints, he told me he couldn't promise me anything but he would speak to his supervisor. i have not heard back from my dealer at this point. *nm | |||
| 02/14/2006 | 9784 | 1 | 07/13/2004 |
| Dt*: the contact stated there were multiple occasions were the transmission failed. when the transmission stuck in first gear the vehicle was taken to a dealership which replaced the veil body. two years later the vehicle stalled twice while idling. upon inspection the dealership determined although the rpms increased the vehicle failed to accelerate. the transmission stuck in second gear and the check engine light illuminated. the dealer rebuilt the transmission. later, when the transmission slipped between first and second gears the dealership replaced the throttle position sensors. afterwards the transmission had slippage and was slow to accelerate. every incident occurred at 40 mph or less. the check engine light illuminated. updated 03/09/06 | |||
| 05/08/2005 | 1 | 04/08/2005 | |
| Purchased a 2005 doge grand caravan from bob caldwell dodge dealership about 2 months ago. a little over a month of having the vehicle the air conditioning just stop putting out cool air and we noticeds some spots of something leaking in the drive way. we took the vehichle back to the dealership where we purchased and they indicated that a stone or rock had went through the air conditioner's compressor. there was nothing they could do and it would be $800+ to fix it. they indicated also that we weren't the first and that because of the design and the placement of the compressor that we won't be the last and even if we fix it, it will probably happen again. we called dodge directly and they spoke with the dealership and agreed that this was not something that they would considered under any warranty and denied to cover the payment of the services. we called around locally to other dealerships and there was a total of 5 in less then one week and all agree that is was some sort of design/placement flaw and that this would continue to happen. we could attach a screen protection somehow to the front to protect the compressor but still no guarentees. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 07/01/2011 | 85000 | ||
| Tl- the contact owns a 2005 dodge grand caravan. the contact stated that the rear underbody air conditioning lines were leaking and were compromised at the seal plate junction, causing freon to leak. the failure was preventing the vehicle from producing air conditioning in the vehicle. the manufacturer and dealer were contacted but did not assist the contact. the vehicle was not repaired. the failure and current mileage was 85,000. kmj | |||
| 07/01/2011 | 85000 | ||
| Tl- the contact owns a 2005 dodge grand caravan. the contact stated that the under body rear air conditioning lines were leaking and were compromised at the seal plate junction; causing the freon to leak preventing the vehicle to produce air condition for the contact. the manufacturer and dealer were contacted, and did not assist the contact. the failure was not repaired. the failure mileage and current mileage was 85,000. nw | |||
| 06/01/2008 | 45000 | 1 | |
| 2005 dodge grand caravan with 45,000 miles. needs evaporator, rear expansion valve and rear lines for ac. told that most chrysler minivans have this problem after just 3 years. with this many problems, why no recall? total cost for repairs is $1,250.00. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/20/2007 | 1 | 09/02/2004 | |
| Several problems with 2005 dodge grand caravan.... *nm | |||
| 04/17/2006 | 17916 | 1 | 12/31/2005 |
| Dt*: the contact stated the exhaust pipe protrudes below the bottom of the vehicle. the child may touch this pipe. updated 5/10/2006 - the exhaust pipe protrudes below the bottom of the vehicle and is too close to the outside edge (rocker panel). the pipe is located on the right side of the vehicle which is the side the consumer child safety seat is installed. when the sliding door is opened the child could be burned by the pipe. the consumer indicated that the pipe is only like this on the stow and go model grand caravan. updated 5/10/2006 - the parking brake cable had to be replaced and rerouted. the engine ran rough while idling and in park. the fuel gauge was erratic. at 1/4 of a tank or less the needle moves back and forth from empty to 1/4 of a tank. *nm | |||
| 03/14/2006 | 7000 | 1 | 11/07/2005 |
| Dt*: the contact stated while driving the engine stalled without warning. although the dealership was alerted no appointment was made for inspection. | |||
| 02/26/2006 | 25701 | 2 | 11/13/2004 |
| On jan 22,05 i had my 05' dodge grand caravan in the dealership because my air bag light had come on, they supposedly replaced my sensor along w/ my wiring harness, well on feb 26 06 my air bag light came on again, the dealership deal maker said i could bring my car in but i'll have to pay for it to be checked along w/ any repair, and this is because my warranty had expired. i don't feel i am responsible to pay for any repair on this. none the less for them to supposedly replace my sensor last year, along w/ my wiring harness and spark plugs beause of misfiring etc. to have bought this car used in nov of 04 and then to have it in on jan 05 is a little ridiculous. i have 40 some thousand miles on my car. and this issue should of been done correct the first time. *nm | |||
| 04/24/2005 | 15171 | 1 | 07/15/2004 |
| My 2005 dodge caravan is 9 months old and one day i'm driving and my engine starts making a tapping noiseand the oil light comes on. the next day (monday) i take it to stafford dodge dealer (robert stocking). they tell me i have less than 1 qt of oil in my car so i need to have my engine block replaced. i informed the dealership that i had my oil changed 1 month ago by jiffy lube, and also had checked my oil 2 weeks prior to the incedent and my oil was at the max line. the dealership contacted daimler chrysler (steve shoof) and informed them on what had happened and chyrsler denied the claim, therefore, i was stuck paying $5,070 plus $500 for a rental car for two weeks while my car was being repaired. actually i did find out when i went to pay for my car a note was on one of the mechanics receipts saying that the car had the wrong dipstick installed in my car; which probably lead to the oil aeration. i went back to look at my jiffy lube receipts and one of the notes in 10 nov 04 stated that the oil level was high when they tried to change my oil for the first time and thought possibly that i may have the wrong dipstick. the personnel at jiffy lube never told me directly that i may have had the wrong dipstick they only noted it on the receipt. if i had been told i would have went directly to the dodge dealer. i'm assuming with all the trouble jiffy lube had trying to read my dipstick when in all actuality the dipstick was 6 inches too long (per the dodge maintenance manager) therefore it lead to oil aeration and loss of oil pressure. the maintenace manager(john verne) at the dealership gave me the dipstick that was removed from my car. maybe you can assist me in getting this matter resolved. i have 4 children to support and i had to take the $5,070 out of my checking account so i could have a car to drive to get to work. | |||
| 01/18/2005 | 321 | 2 | 01/11/2005 |
| Brand new vehicle with 321 miles, 2 major manufacturer defects. #1. rear window seal leak . #2 major internal engine defect (lifters need to be replaced). *nm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 01/10/2010 | 105490 | ||
| Check engine light on. needs catalyic converter/erg valve. | |||
| 08/24/2005 | 5000 | 1 | 06/02/2005 |
| I was burned on the forearm while reaching under my van for an item that had fallen on the ground. the exhaust pipe runs very close to the side of the vehicle and is not protected by any sort of heat shield. *jb | |||
| 07/30/2005 | 1 | 07/21/2005 | |
| My three young children were burnt on the exhaust pipe of our 2005 dodge grand caravan w/sto & go seats. while reaching their leg under the van, to retrieve a quarter they dropped, they each received 1st & 2nd degree burns on their legs. the coin was only a few inches under the van; you could see it by standing on the passenger side of vehicle. when standing along the passenger side of vehicle you can plainly see the exhaust pipe just several inches under the sliding side door. *nm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 09/18/2006 | 45000 | 5 | 10/09/2005 |
| Dt*: the contact stated while starting the vehicle, the engine warning light illuminated intermittently. the vehicle was taken to the dealership who determined the emission gas recirculation valve (egr) had to be replaced. the manufacturer was contacted who coincided with the dealership determination. the contact was very concerned because the egr valve was part of the emission control. updated 11/30/2006 - the consumer purchased and installed the part himself. *nm | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 07/30/2005 | 1 | 07/21/2005 | |
| On sat, 07-30-2005, my three children(ages 9, 7, 5) each received 1st & 2nd degree burns on their legs (and went to the local emergency room) while reaching under our 2005 dodge grand caravan w/ sto & go seating. apparently the exhaust pipe runs just below the rear passenger door. *jb | |||