Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
05/11/2012111000
 I have an sxt version of this minivan. while replacing the disc pads i found that the parking brake cable on the rear driver side is worn almost in two. i checked several of my neighbors vehicles and found only the sxt versions with the rear sway bar seem to be affected. the se version did not have a rear sway bar. the parking brake cable is routed between the fuel tank and the sway bar and it rubs on the sway bar with any movement of the vehicle. this will cause two problems; 1) the parking brake will fail or only be applied to one side. if the vehicle is raised on the passenger side and the parking brake has failed and the wheels are not blocked, the vehicle could roll off of the jack. 2) the severed part of the parking brake cable could damage the wheel brake line and cause it to rupture resulting in total loss of all brakes.
05/11/2012111000
 I have an sxt version of this minivan. while replacing the disc pads i found that the parking brake cable on the rear driver side is worn almost in two. i checked several of my neighbors vehicles and found only the sxt versions with the rear sway bar seem to be affected. the se version did not have a rear sway bar. the parking brake cable is routed between the fuel tank and the sway bar and it rubs on the sway bar with any movement of the vehicle. this will cause two problems; 1) the parking brake will fail or only be applied to one side. if the vehicle is raised on the passenger side and the parking brake has failed and the wheels are not blocked, the vehicle could roll off of the jack. 2) the severed part of the parking brake cable could damage the wheel brake line and cause it to rupture resulting in total loss of all brakes.
05/11/2012111000
 I have an sxt version of this minivan. while replacing the disc pads i found that the parking brake cable on the rear driver side is worn almost in two. i checked several of my neighbors vehicles and found only the sxt versions with the rear sway bar seem to be affected. the se version did not have a rear sway bar. the parking brake cable is routed between the fuel tank and the sway bar and it rubs on the sway bar with any movement of the vehicle. this will cause two problems; 1) the parking brake will fail or only be applied to one side. if the vehicle is raised on the passenger side and the parking brake has failed and the wheels are not blocked, the vehicle could roll off of the jack. 2) the severed part of the parking brake cable could damage the wheel brake line and cause it to rupture resulting in total loss of all brakes.
05/11/2012111000
 I have an sxt version of this minivan. while replacing the disc pads i found that the parking brake cable on the rear driver side is worn almost in two. i checked several of my neighbors vehicles and found only the sxt versions with the rear sway bar seem to be affected. the se version did not have a rear sway bar. the parking brake cable is routed between the fuel tank and the sway bar and it rubs on the sway bar with any movement of the vehicle. this will cause two problems; 1) the parking brake will fail or only be applied to one side. if the vehicle is raised on the passenger side and the parking brake has failed and the wheels are not blocked, the vehicle could roll off of the jack. 2) the severed part of the parking brake cable could damage the wheel brake line and cause it to rupture resulting in total loss of all brakes.
10/17/200950000
 Tl* the contact owns a 2005 dodge grand caravan. the contact stated the rocker panel under the rear sliding doors was completely rusted. the contact took the vehicle to a body shop associated with the manufacturer who informed that there was a foam used by the manufacturer which caused the metal to rust once sustained with water. the contact notified the manufacturer and they stated that this was normal wear and tear. the vehicle had not been repaired. the failure mileage was 50,000 and the current mileage was 71,000.
10/17/200950000
 Tl*- the contact owns a 2005 dodge grand caravan. the contact stated the rocker panel under the rear sliding doors was completely rusted. the contact took the vehicle to a body shop associated with the manufacturer who informed that there was a foam used by the manufacturer which caused the metal to rust once sustained with water. the contact notified the manufacturer and they stated that this was normal wear and tear. the vehicle had not been repaired. the failure mileage was 50,000 and the current mileage was 71,000.
10/17/200950000
 Tl- the contact owns a 2005 dodge grand caravan. the contact stated the rocker panels are rusting from the inside out on the vehicle. the contact stated the rocker panel is located right in front and under the rear sliding doors. the contact took the vehicle to a body shop associated with the manufacturer and was told that there was foam used by the manufacturer that gets wet and causes the metal to rust from the inside out. the contact spoke with the manufacturer and was told this was normal wear and tear. the vehicle had not been repaired at the time of the complaint. the failure mileage was 50,000 and the current mileage was 71,000.rl
10/17/200950000
 Tl- the contact owns a 2005 dodge grand caravan. the contact stated the rocker panels are rusting from the inside out on the vehicle. the contact stated the rocker panel is located right in front and under the rear sliding doors. the contact took the vehicle to a body shop associated with the manufacturer and was told that there was foam used by the manufacturer that gets wet and causes the metal to rust from the inside out. the contact spoke with the manufacturer and was told this was normal wear and tear. the vehicle had not been repaired at the time of the complaint. the failure mileage was 50,000 and the current mileage was 71,000.rl
10/17/200950000
 Tl- the contact owns a 2005 dodge grand caravan. the contact stated the rocker panels are rusting from the inside out on the vehicle. the contact stated the rocker panel is located right in front and under the rear sliding doors. the contact took the vehicle to a body shop associated with the manufacturer and was told that there was foam used by the manufacturer that gets wet and causes the metal to rust from the inside out. the contact spoke with the manufacturer and was told this was normal wear and tear. the vehicle had not been repaired at the time of the complaint. the failure mileage was 50,000 and the current mileage was 71,000.rl
03/08/2008300001
 Bad noises from steering column and right front suspension. *tr
06/04/2007301501
 At about 12,000 our 2005 dodge grand caravan developed a thumping/binding in the steering/front axle. we had it in several times during the warranty period for the same problem; both axles were replaced and the steering column was replaced also, yet the thumping/binding never truly went away. shortly outside the comprehensive warranty period, the right front axle broke. fortunately it was in a parking lot, not on the highway. the right axle was replaced, but now the thumping/binding is back just like it was when we first started pursuing getting the problem fixed. the van only has 30,300 miles on it. *tr
05/09/2004100305/08/2004
 Tl*the contact owns a 2005 dodge grand caravan. after purchasing the vehicle, it began to shift out of gear. the contact took the vehicle to the dealer over ten times, but they could not duplicate the failure. the issue occurred whenever there was an incline in the road. the contact expressed extreme concern for the defect and the manufacturer informed her that they would not repair the vehicle for free. the most recent failure occurred while driving 50 mph. the current mileage was 51,000 and failure mileage was less than 100. updated 05/13/08 *bf the transmission slipped out of gear, t went from drive to neutral. there was also a rattling noise when the vehicle was in reverse. it took several tries to get the vehicle out of reverse. the rattling noise was due to the sway bar being broken. updated 05/13/08
12/26/2005230002612/26/2004
 I had purchased my vehicle december 26, 2004. i am the not-so-proud owner of a 2005 dodge grand caravan se. there were 20 k(give or take a thous miles) miles on it when i purchased it, and it currently has just shy of 79k. all of the listed complaints have happened since owning the vehicle for 3 months or less... 1---when i purchased the lemon, i heard a thudding sound, while driving (coming from the front driver wheel well side). i was assured that this was road noise. i persisted something was wrong, on the 3rd attempt, they had tighted/replaced a sway bushing (forgive me i think that is what it was called). i didn't hear the noise for a couple of days and it returned. i had brought it in about 3 additional times to 2 different dealers, finally telling me they can not duplicate the problem, their suggestion to be was to turn up the radio!! out of pure it gets on my !@#$ nerves attitude, took it to another place i 6/07, and replaced the struts and shocks....still hear the thudding....2.5 years after initial complaint! 2----my headlights most of the time, do not come on. or if you are driving at night, they go off without notice...how is this safe for me and my family...again could not duplicate. 3----my wipers rub funny while in use, which finally caused my back wiper to just not work on 7/4/2005. i go thru an unreasonable pairs of window wipers---once again, could not duplicate. this repair is still on the back burner for me to fix. 4--had to replace the egr valve to pass inspection/emissions....what about 7/70? 5-rust! i have several rust bubbles coating my white mini-van like a young child coming of age! *tr
09/14/200641000107/14/2006
 Bought my 2005 grand caravan in july 2006 with 39,000 miles on it. at 41,000 had the sway bar bushings replaced, covered by dealership warranty. this is the third caravan that i have owned since 2001 and every one has had the same problem. *nm
11/03/200625000108/12/2004
 Reference to case with sway bar bushing problem ref. number 10173990 . i had the same problem with my 2005 grand caravan with 25000 miles on it. i took it to the dealer and they repaired it no problem at no cost. then on 23 nov 2006 my van just died. battery was dead. would not jump start at all. towing service could not jump start it either and said something major was wrong. they towed to dealer in shreveport on flat bed where they said the battery was bad. but the good news they said it was all covered under warranty. and they also told me everything from front bumper to rear bumper is 100 percent covered under the warranty for the first 3 years/36,000 miles. so i don't understand why the dealers are so inconsistent is warranty repairs. it states in the manual what is and is not covered and to sum that up anything that shows any sign if hitting a hazard in the road is not covered. maybe we should start a class action here. *nm
SUSPENSION - FRONT
07/13/201135000
 Tl-the contact owns a 2005 dodge grand caravan. the contact stated that the doors would not lock unless done manually. the failure had also occurred twice in the past. the vehicle was taken to the authorized dealer on one occasion where an unknown repair was performed. the contact also disconnected the battery in the past to remedy the failure. the contact also stated that the front struts were replaced in the past and the automatic sliding doors failed. the failure mileage was 35,000 and the current mileage was 71,000. the vin was unavailable. sm.
07/13/201135000
 Tl-the contact owns a 2005 dodge grand caravan. the contact stated that the doors would not lock unless done manually. the failure had also occurred twice in the past. the vehicle was taken to the authorized dealer on one occasion where an unknown repair was performed. the contact also disconnected the battery in the past to remedy the failure. the contact also stated that the front struts were replaced in the past and the automatic sliding doors failed. the failure mileage was 35,000 and the current mileage was 71,000. the vin was unavailable. sm.
07/13/201135000
 Tl-the contact owns a 2005 dodge grand caravan. the contact stated that the doors would not lock unless done manually. the failure had also occurred twice in the past. the vehicle was taken to the authorized dealer on one occasion where an unknown repair was performed. the contact also disconnected the battery in the past to remedy the failure. the contact also stated that the front struts were replaced in the past and the automatic sliding doors failed. the failure mileage was 35,000 and the current mileage was 71,000. the vin was unavailable. sm.
07/13/201135000
 Tl-the contact owns a 2005 dodge grand caravan. the contact stated that the doors would not lock unless done manually. the failure had also occurred twice in the past. the vehicle was taken to the authorized dealer on one occasion where an unknown repair was performed. the contact also disconnected the battery in the past to remedy the failure. the contact also stated that the front struts were replaced in the past and the automatic sliding doors failed. the failure mileage was 35,000 and the current mileage was 71,000. the vin was unavailable. sm.
07/13/201135000
 Tl-the contact owns a 2005 dodge grand caravan. the contact stated that the doors would not lock unless done manually. the failure had also occurred twice in the past. the vehicle was taken to the authorized dealer on one occasion where an unknown repair was performed. the contact also disconnected the battery in the past to remedy the failure. the contact also stated that the front struts were replaced in the past and the automatic sliding doors failed. the failure mileage was 35,000 and the current mileage was 71,000. the vin was unavailable. sm.
03/21/201173000
 Took my 2005 grand caravan to the dealership due to a loud noise when turning. was just informed by dealership that i need a power steering pump, and rack and pinion, bushings and bearings. also need a new radiator. this is ridiculous for a barely 6 year old vehicle with 70,000 miles on it. i have also had the problem with headlight not coming on when you flip the switch. that is a huge safety issue!
03/21/201173000
 Took my 2005 grand caravan to the dealership due to a loud noise when turning. was just informed by dealership that i need a power steering pump, and rack and pinion, bushings and bearings. also need a new radiator. this is ridiculous for a barely 6 year old vehicle with 70,000 miles on it. i have also had the problem with headlight not coming on when you flip the switch. that is a huge safety issue!
03/21/201173000
 Took my 2005 grand caravan to the dealership due to a loud noise when turning. was just informed by dealership that i need a power steering pump, and rack and pinion, bushings and bearings. also need a new radiator. this is ridiculous for a barely 6 year old vehicle with 70,000 miles on it. i have also had the problem with headlight not coming on when you flip the switch. that is a huge safety issue!
03/21/201173000
 Took my 2005 grand caravan to the dealership due to a loud noise when turning. was just informed by dealership that i need a power steering pump, and rack and pinion, bushings and bearings. also need a new radiator. this is ridiculous for a barely 6 year old vehicle with 70,000 miles on it. i have also had the problem with headlight not coming on when you flip the switch. that is a huge safety issue!
03/21/201173000
 Took my 2005 grand caravan to the dealership due to a loud noise when turning. was just informed by dealership that i need a power steering pump, and rack and pinion, bushings and bearings. also need a new radiator. this is ridiculous for a barely 6 year old vehicle with 70,000 miles on it. i have also had the problem with headlight not coming on when you flip the switch. that is a huge safety issue!
05/13/201030498
 Vehicle shuts down without warning;power door locks inoperative at times;premature failure front stabilizer bushings;premature failure outer tie rod end. no repairs made but estimates have been obtained.
12/29/2008520001
 Sway bar links and bushings went out and the car is only 52,000 miles old. i have heard this is a common problem. the dealer told me it wasn't dangerous but it sure feels that way. they told me it isn't covered under my service warranty and i would have to pay over $400 even though i have a service contract. i see lots of people on the internet that have this problem and it has even been reported to you several times. why don't you have a recall. *tr
06/05/2008800001
 Our 2005 dodge minivan has 80,000 miles on it. the driver side front coil spring broke, not corroded, and only 3 years old. damaged tire. i had just gotten off the expressway and had parked. *tr
01/05/2005211
 From the day i drove this brand new vehicle off of the dealers lot i began complaining about a noise when i turned right. i brought it in several times to have it checked out and was told that they could not duplicate the noise so all was fine. eventually it got so bad that the front end was bouncing. they finally determined after 22 months that it was a bad sway bar bushing that needed to be replaced. *tr
12/30/200725400101/24/2007
 Knocking sound from under front-end. mechanic says its tie-rod or sway-bar and that he has seen in almost every other 2005 dodge grand caravan. *tr
10/16/200640384106/24/2005
 Dt*: the contact stated while driving 30 mph, there was a clunking noise coming from under the vehicle whenever it was driven over an uneven surface. this was accompanied by looseness in the steering. the vehicle was taken to a service dealer, who determined the front sway links and bushings needed replacement. the parts were replaced, which corrected the problem.
03/04/200624400109/16/2004
 Have 2005 grand caravan. it has 24,000 miles. the air bag light came on. i am taking it to the dealer tomorrow. also, the driver interior map light doesn't work, eventhough the bulb is ok. (am having that checked tomorrow, too.) when the light first went out, the automatic side doors stopped working. they didn't work for about 2 weeks and when i decided i had time to go to the dealer to get it checked, the doors started working again and have seemed fine since. the light , however, still doesn't work. the rear passenger map lights also come on randomly (usually overnight). there is a clunking noise in the driver side front end. we had some parts repaired on it in dec. (though the dealer did say they weren't sure what the problem was), but the noise is still there. (am having that checked tomorrow as well.) *nm
SUSPENSION - FRONT - STABILIZER BAR
09/19/20074
 Front sway bar bushing replaced three times under warranty but front suspension noise continued, especially when driving over rough road sections or speed bumps. dealer indicated it is a common problem, but once the warranty expired a different solution was found, cost $1,000 per side. *tr
11/11/200636000105/01/2005
 2005 dodge grand caravan which has 38500 miles on vehicle. the front swaybar bushings are wore out and it now makes a loud clunking noise every time it goes over a bump . dodge says it is a wear item and will not replace it even though i have an eight year/80000 mile warranty. if they will not fix this i will say this is the last american car i will buy. *nm
08/04/20055500103/24/2004
 Since purchasing in 2004. i have had to take back the van numerous times to complain to the dealership about noises while driving in the steering brakes and front right wheel base area. brakes popping and scrubbing, wheel base makes a scrubbing/cracking noises, and there was a whining noise while slowing at stops and in parking lots. they have replaced a map light. my sliding doors have stopped working once but the problem has not occurred again to take to the dealer. at a red light when it turned green i went to go and the engine cut off would not restart immediately. luckily no one was behind me and no oncoming traffic. i was on a hill and able to roll to the side and put the van back in park to restart. 08/11/05 took to dealer ship and they performed a computer flash update and listed a label aut and label gen part. here are the service dates when i took in it each time to complain about steering and driving noises. 08/04/05 took to dealer ordered parts serviced on 08/11/05 replaced power steering reservoir. 11/17/05 replaced rack and pinion. 08/16/06 took in brakes starting making noises told we had 20% left at 16,812 miles they told us to replace the brakes. 08/16/06 also had them look at the same noise as before and they lubed/greased strut dust covers. 11/08/06 took back for same noises and they replaced the sway bar links found my steering fluid low, replaced fluid and stated they could not find any cracks/leaks. i am still hearing noises come from the right front wheelbase. the power steering fluid has fixed the whining noises as of today. the brakes are not popping. they said the sway bar links fixed the popping. *nm
10/02/200523000110/28/2004
 First noticed popping/rubbing noise in front end. took in and they replaced the front stabilizer bushings and etc.. that was in oct 2005. i have taken back to wilson dodge in jackson, ms 3/4 times since. the problem still exist. the service man said he hear noise when turning 1/4 to right. but when i went to pick up vehicle they had not done anything to it. i have a friend that's a mechanic. he said the rack and pinion system is going out and is bad. i have stated this to wilson dodge. they wanted me to sign the last paper work but i would not sign because they had not fixed problem. i am taking to other dodge dealer ship this week to see if they can find problem. also i had to replace the brakes already at 26,000 miles. and they said i needed new rotors. this is ridiculous. i had a 1998 dodge caravan and only had to replace brakes once on it and it had 98,000 miles on it. *jb