Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
02/10/2013820001
 It first started with the passenger side sliding door lock. it would not automatically lock and had to be done manually. now the driver's side door lock will not go up and down automatically nor will it do it manually. the door will also not open at all from inside or outside. this is a safety issue because passengers are not able to get out of the vehicle from that side. *tr
03/15/201260000
 Tl* the contact owns a 2006 dodge grand caravan. while parked, the contact attempted to unlock the doors with the key fob but the doors would not unlock. the contact stated the door had to be unlocked from the exterior manually using the key. the contact stated the electronic door locks from the driver's side control panel also were inoperable. the vehicle was taken to the dealer for diagnostic testing. the technician stated that the software would have to be updated. the software was updated however, after the repair the failure continued. the vehicle was taken back to the dealer a second time where the technician then advised the contact that the body control module would have to be replaced. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 60,000.
05/25/201155000
 Tl* the contact owns a 2006 dodge grand caravan. the contact stated the rear driver and passenger automatic sliding door locks failed to activate. in order to release both rear doors an occupant must manually open them from the exterior of the vehicle. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 55,000. the vin was unavailable.
03/08/201165000
 2006 dodge crand caravan rear power sliding doors. initially would not unlock with electric locks. now doors open/close partially about 10 inches from the closed position.
09/30/201070000
 1. normal use 2. automatic close/open doors fail every time they are used. door slides open fully, does not catch in open position, then closes on you. the first time or two our kids almost got caught in door closing. now open manually only. driver side door started first and now passenger door. 3. looking for options outside of multiple visits to dealer.
12/11/20105089
 Back rear window imploded for the second time(first time 2009, second time 2010), nobody seems to have an answer for why this happens other than it was cold and snowy outside so the weather must have caused this to occur, (that is what they say) my family was in the van in the driveway getting ready to leave so i know for a fact that nothing went thru the window just a major defect of dodge. numerous issues with this van starting when van had 5000 miles, air bag sensor on, sliding doors do not work properly, loud sound from engine, tie rods need replaced for third time, control arm broke, locks make a whiny sound, check service engine light on told 3 times that we needed new spark plugs . really at 30,000 miles. we changed them, light still on today. after an inspection of van now dealer sates that the alternator, water pump, sertine belt, egv valve, valve gasket, all needs replaced and the light on had nothing to do with spark plugs, go figure. i have sent dealership and chrysler letters in regards to my safety concerns. this would be my fourth time calling chyrsler about major issues. they lack customer service and nothing ever done. we purchased new and van is now 5 years old with same and new problems since 5000 miles, now has 77,000. i will not be purchaseing a dodge van again!!
09/01/201074000
 My 2006 grand caravan does not consistently allow the sliding power door on both sides close more than 1/2 or 3/4 of the way. additionally, if it does close it will intermittently will not cycle fully to fully secure the door. as a result the power mechanism which seals the door will cycle over and over until someone manually opens the door and then pulls it shut.
08/01/200945000
 Rear side power doors began to not open, close or lock properly. it started out as intermittent and was repaird under warranty but within a short period of time, it happened again. currently the doors only open, close and lock unlock manually. with the stuck automatic door - the door requires excess force to manually open and close the door. at times, the door can be open and the door open light does not register it to be open. the current situation still exists.
02/18/2010278031
 Our 2006 dodge grand caravan with less the 28,000 felt like it would not fully stop when hitting the brakes. i already had the front brakes done and take it to the dealer routinely for oil change and inspection. so i thought it was the tires since they were greatly worn (which is hard to believe @ this mileage) we changed all 4 tires. when we took it in to the dealer for an oil change and to get the automatic door failure looked @ they found the rear brakes were completely worn out and when they went to change the pads and machine the rotors it was so bad that everything started braking on them . mechanics own description on receipt ck. brakes are scrubbing in rear rotors were rusted to hub. pins for parking brake shoes to backing plate broke when taking off. replaced brake pins & 2 broken wheel stubs. chrysler has no respect for customers safety. tires and brakes are worthless, automatic doors malfunction all these are safety issues! not to mention there cars are lemons water pump broken, issues with air bag, engine light on (5 times) and air conditioning all this with less then 28,000 miles on the car. when is government going to stop giving these thieves bail out money and going to dedicate time to keeping us safe and not allowing car manufactures to rip us off! i am a mother of 4 and fear for my family's safety not to mention that these rip offs really hurt family's financially. *tr
08/01/20091
 I own a 2006 dodge grand caravan with approx 40k, i have never had daytime running lights which seems odd but my main complaint is one of my power sliding doors wont open when i press the button on my key or the button on the dash, it seems to not be unlocking. if you manually unlock the door from the inside and then press the button then the door opens fine. i see numerous other people on line with the same exact problem which makes me wonder why dodge has done nothing. *tr
07/15/20091
 I have a 2006 dodge grand caravan and the sliding doors are not working properly, the sliding door on the drivers side does not work at all with the control button or the remote, you have to manually open and close it but the passenger sliding door will open with the button sometimes, but will not stop once opened, it will close right back (a couple of times it almost closed on my kids getting in and out of the car). i bought the car for the ease of the sliding doors, but now i can't even use them. i'm worried that one of my children can get caught in the door and get seriously injured as the door does not stop once in motion. *tr
10/12/2009720001
 Automatic door on 2006 dodge grand caravan will not close. comes to within 6 inches of closing and stops. have driven off several times thinking it was closed but the kids started yelling at me and then i had to close manually. still trying to diagnose. *tr
03/05/2009380001
 Passenger side sliding door lock will not work with power swicths at 38000 miles. *tr
03/21/2009585001
 2006 dodge grand caravan, driver's side sliding door will not unlock from inside or outside using any method: power buttons, keyless remote or manually pulling lock knob. all other doors and locks function as normal. the problem began approximately 1 week ago but we have no idea what caused the problem. have seen several other postings on fixya.com with similar problems on caravan model. *tr
02/01/2009640051
 The passenger slider door's power lock is not working with the remote or with the lock switch. *tr
05/17/2007290001
 Rear passenger sliding door does not work the lock will only work manually. this is a bad thing as i have small children who can not unlock the door. it is a safety risk. *tr
07/29/200824000
 Tl*the contact owns a 2006 dodge grand caravan. the contact pressed the power door button to unlock the sliding doors. when her child attempted to exit the vehicle, the doors slammed shut and almost severely injured the child. secondly, when she attempted to unlock the trunk of the vehicle, it would only open sporadically. the dealer would not assist. the failure and current mileages were 24,000.
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
05/10/20083200
 Tl*the contact owns a 2006 dodge grand caravan. the contact noticed that the passenger side sliding door was making abnormal noises. the vehicle was taken to the dealer and they stated that the locking mechanism was inoperative. the vehicle was not repaired because she had to be placed on a waiting list. several weeks later, the sliding door would not latch properly, which allowed the door to open involuntarily. the contact is in the process of notifying the manufacturer. the current and failure mileages were 3,200.