Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
02/18/2010278031
 Our 2006 dodge grand caravan with less the 28,000 felt like it would not fully stop when hitting the brakes. i already had the front brakes done and take it to the dealer routinely for oil change and inspection. so i thought it was the tires since they were greatly worn (which is hard to believe @ this mileage) we changed all 4 tires. when we took it in to the dealer for an oil change and to get the automatic door failure looked @ they found the rear brakes were completely worn out and when they went to change the pads and machine the rotors it was so bad that everything started braking on them . mechanics own description on receipt ck. brakes are scrubbing in rear rotors were rusted to hub. pins for parking brake shoes to backing plate broke when taking off. replaced brake pins & 2 broken wheel stubs. chrysler has no respect for customers safety. tires and brakes are worthless, automatic doors malfunction all these are safety issues! not to mention there cars are lemons water pump broken, issues with air bag, engine light on (5 times) and air conditioning all this with less then 28,000 miles on the car. when is government going to stop giving these thieves bail out money and going to dedicate time to keeping us safe and not allowing car manufactures to rip us off! i am a mother of 4 and fear for my family's safety not to mention that these rip offs really hurt family's financially. *tr
12/22/2009550001
 Near failure in the brakes on my 2006 dodge grand caravan. went in to have tires rotated and told that the front breaks and rotors were dangerously worn and near failure. rears were 80% worn. brakes were just done less than 20k miles ago. *tr
02/27/2006442791
 I week ago, my 2006 dodge grand caravan started to make an intermittent brake noise; the brakes seemed to work fine. the car has 44279 miles. i checked the front brakes and determined that the original brakes and rotors should be replaced. the dealer told me that i needed a new master cylinder and quoted $390.90 plus tax for the repair. this was 27 feb 2009, the is . i bought the car from the dealership may 2007. my complaint is the master cylinder should not have failed this early in the cars life. is there any other record of this occurring for this vehicle make and model year? should the manufacture or dealer be responsible for payment of this repair? *tr
10/17/200830200102/28/2007
 Tl*the contact owns a 2006 dodge grand caravan. while driving approximately 35 mph, the contact heard a humming sound when the brake pedal was depressed. after the first incident, the humming sound occurred everytime the brakes were applied. the vehicle was driven to a local repair shop and the mechanic stated that the brake rotors were wearing before the brake pads. the dealer stated that the rotors were warped and needed to be replaced. the vehicle has not been repaired. the manufacturer informed him to have the vehicle serviced at an authorized dealer. the current mileage was 31,800 and failure mileage was 30,200. updated 12/22/08. *lj updated 12/23/08. *jb
01/02/2007126001
 Brakes constantly squeak and rotors have uneven wear. told by dealer when i took it in that brakes were fine and still had a long life this was at 12,600miles. at 20,000 miles problem worst and now more than one year with vehicle told it need new pads and a left(passenger) caliper. total cost $396 plus tax. they would not repair under warranty, had expired. i replace the caliper on my own and new pads. now at 36,000 miles same problem on drivers front side needs new pads and stuck right caliper. i brought this problem up to the dealer again and was told it was a bad driving habit causing this. both times told fix it on my own or pay us(dealer) to fix it. i think this is a defect in the vehicles braking system, yet the dealer will not give me a written estimate unless i have them do the work. something smells!!!!! *tr
03/31/200745004
 Tl*the contact owns a 2006 dodge grand caravan. the vehicle was modified with hand controlled brakes. while driving 65 mph, the brakes failed when depressed. the driver swerved to avoid a crash, but ended up crashing into a cement barrier. the vehicle was destroyed and towed away. the vehicle modification company examined the black box and concluded that the brakes did engage. the vehicle was not equipped with air bags. the purchase date was unknown. the current and failure mileages were 4,500.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
10/06/200735200204/10/2006
 Our brakes have failed for the second time. i took my van back to the shop that replaced the pads and rotors in may. they told me the calipers were defective, as they were under warranty i took the van to the dealer. the dealer stated the new rotors that were put on in may were defective, they refused repairs and charged me $50. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
01/25/200721000208/31/2005
 Tl*the contact owns a 2006 dodge grand caravan. while driving between 5 -20 mph, the contact heard a loud noise coming from the front passenger side of the vehicle when the brake pedal was depressed. the dealer replaced the front brake caliper, piston, and rotor. the failure ceased. the vehicle was taken to the dealer for regular scheduled maintenance and they stated that the front brake pads were wearing. the failure mileage was 21,000 and current mileage was 35,500.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
01/25/200721000208/31/2005
 Tl*the contact owns a 2006 dodge grand caravan. while driving between 5 -20 mph, the contact heard a loud noise coming from the front passenger side of the vehicle when the brake pedal was depressed. the dealer replaced the front brake caliper, piston, and rotor. the failure ceased. the vehicle was taken to the dealer for regular scheduled maintenance and they stated that the front brake pads were wearing. the failure mileage was 21,000 and current mileage was 35,500.
10/06/200735200204/10/2006
 Our brakes have failed for the second time. i took my van back to the shop that replaced the pads and rotors in may. they told me the calipers were defective, as they were under warranty i took the van to the dealer. the dealer stated the new rotors that were put on in may were defective, they refused repairs and charged me $50. *jb