Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/26/2012 | 111000 | 1 | |
| I purchased this car used in august, after reading reviews i discovered the rack and pinion was an issue on this van, so i asked the previous owner whether they had any issues and they replied they had just replaced the rack and pinion due too a severe power steering fluid leak. after hearing this i figured that meant problem solved. unfortunately its now not even a month and a half later and am noticing a severe powersteering leak, my mechanic is telling me the rack and pinion has failed once again and needs replacement. usually this part last the lifetime of any other vehicle. i am concerned and very displeased about this issue as it can be very dangerous for my family and i as well as other motorist on the road. i also suspect i am not the only one experiencing this repeatedly. is there a recall im unaware of, what can i do? i was quoted between $700-800 for this job by three mechanics. is this something dodge may be liable for? *tr | |||
| 08/26/2012 | 111000 | ||
| I purchased this car used in august, after reading reviews i discovered the rack and pinion was an issue on this van, so i asked the previous owner wether they had any issues and they replied they had just replaced the rack and pinion due too a severe power steering fluid leak. after hearing this i figured that meant problem solved. unfortunetly its now not even a month and a half later and am noticing a severe powesteering leak, my mechanic is telling me the rack and pinion has failed once again and needs replacement. usually this part last the lifetime of any other vehicle. i am concerned and very displeased about this issue as it can be very dangerous for my family and i as well as other motorist on the road. i also suspect i am not the only one experiecing this repeatively. is there a recall im unaware of, what can i do? i was quoted between $700-800 for this job by three mechanics. is this something dodge may be liable for? | |||
| 06/11/2012 | 111102 | 1 | |
| I purchased this vehicle used in 2011 and about three months later i took into the dealer for an oil change and they said i need to change out my rack/pinion/steering since it had a small leak. now i have a larger leak underneath the van wherever i park. i checked myself to see that the small plastic clamps have come loose and transmission fluid was leaking out. that did not fix it since it is now leaking in the front passenger side. also i have a sunroof that leaks when we wash the van and when it rains, i have cleaned out the drains but the seal is worn down and i would have to purchase the entire assemble to fix the problem at $500 for the part does not include labor? i am happy with the vehicle other than the lemon part of the axle going bad. *tr | |||
| 04/19/2012 | 104000 | ||
| This has occurred multiple times in the six months since i have owned this vehicle. any time it rains, especially if my vehicle goes through a puddle, the power steering is greatly affected. the most recent time, the power steering was completely lost and i had to use all of my strength to maneuver the car into a safe location, out of traffic. the battery light came on and my car acted like it was going to stall. the belt squealed and then everything resumed... until i hit another puddle. in the times this has happened before, it was not nearly as long of a loss of power steering, nor did the battery light come on; the belts squealing always signals that the steering has resumed. my mechanic is baffled and we are scared to drive our vehicle, specifically in the rain. from my research, this is a common occurrence. | |||
| 08/28/2011 | 83072 | ||
| While leaving a parking lot i felt a snap in the steering. completed the trip while feeling heavy steering to the right. steering seemed ok. got home and tried the steering full left to full right and the steering locked in the left turn position. thought the parking steering lock was the problem and while trying to move the shift lever it locked in the d2 position and after more jiggling the lever locked in the lo position. the motor was running all of this time. | |||
| 08/08/2008 | 53000 | ||
| In 2008, the rak/pinnon/steering component had to be replaced on my 2006 dodge grand caravan. in 2011, the same component again had to be replaced. this also created a need to replace tires. the manufacturer warranty had expired. | |||
| 02/01/2011 | 95000 | ||
| Failure of steering gear box leaking powersteering fluid. van is only 5 yrs old. internet sites show this is a very common problem with these vans. one site states the parts are on back order, 9000 parts needed. talked to the dealer and want to charge to fix it. this is a premature failure of the part and should be covered or recalled. | |||
| 03/28/2011 | 88000 | ||
| I recently purchased a 2006 dodge caravan sxt. one week later the rack and pinion needs replacement | |||
| 11/01/2010 | 97000 | ||
| I have a 2006 dodge grand caravan stx 3.8l van. the van has been making a loud whining noise over the past several months. the noise is prevelant when cold or warm and when turning. thought this may be a power steering issue. changed power steering fluid. noise still persists. tightened serpantin belt. noise still persists. took it to a mechanic. mechanic said it was a rack and pinion issue. is there a recall on this. does anyone else have this issue. | |||
| 03/28/2011 | 88000 | ||
| I recently purchased a 2006 dodge caravan sxt. one week later the rack and pinion needs replacement | |||
| 11/01/2010 | 97000 | ||
| I have a 2006 dodge grand caravan stx 3.8l van. the van has been making a loud whining noise over the past several months. the noise is prevelant when cold or warm and when turning. thought this may be a power steering issue. changed power steering fluid. noise still persists. tightened serpantin belt. noise still persists. took it to a mechanic. mechanic said it was a rack and pinion issue. is there a recall on this. does anyone else have this issue. | |||
| 03/28/2011 | 88000 | ||
| I recently purchased a 2006 dodge caravan sxt. one week later the rack and pinion needs replacement | |||
| 11/01/2010 | 97000 | ||
| I have a 2006 dodge grand caravan stx 3.8l van. the van has been making a loud whining noise over the past several months. the noise is prevelant when cold or warm and when turning. thought this may be a power steering issue. changed power steering fluid. noise still persists. tightened serpantin belt. noise still persists. took it to a mechanic. mechanic said it was a rack and pinion issue. is there a recall on this. does anyone else have this issue. | |||
| 03/28/2011 | 88000 | ||
| I recently purchased a 2006 dodge caravan sxt. one week later the rack and pinion needs replacement | |||
| 11/01/2010 | 97000 | ||
| I have a 2006 dodge grand caravan stx 3.8l van. the van has been making a loud whining noise over the past several months. the noise is prevelant when cold or warm and when turning. thought this may be a power steering issue. changed power steering fluid. noise still persists. tightened serpantin belt. noise still persists. took it to a mechanic. mechanic said it was a rack and pinion issue. is there a recall on this. does anyone else have this issue. | |||
| 03/01/2011 | 72000 | ||
| After having my 06 dodge gc serviced at the local dealer for a catalytic converter at 72000 miles, i was informed my rack and pinion was bad and need to be replaced for $1100. just the response for this site alone leads me to believe this is a bigger problem and dodge should fix the problem | |||
| 02/21/2011 | 116000 | ||
| 2006 grand caravan rack & pinion went bad. this seems to be a problem with all chrysler vans. | |||
| 01/31/2011 | 57126 | ||
| Rack and pinion needs to be replaced on my van that has less than 60,000 miles. it is leaking power steering fluid. | |||
| 01/25/2011 | 49250 | ||
| For at least six months, i have heard a whining sound coming from my engine, normally after driving on the interstate for about fifteen miles. when i slow down, the whining lowers in pitch; when i accelerate, the pitch goes up. in recent weeks, the whining has gotten louder. i have had the car for under two years. it has handled well and has been regularly serviced. the dodge dealership, after spending seven hours, informed me that the steering fluid was low due to a leak and that the steering rack would have to be replaced at a cost of $1250 plus labor (it would be an all day job). they also indicated that i would soon need a serpentine belt, which would cost $125 plus labor. upon researching on the internet, i have discovered that this problem has been common in 2006 grand caravan models but that dodge has chosen not to recall them. i have looked at pricing of the parts needed to do this and find the rack available for a tenth of the price this dealership (shelby motors in champaign, illinois) wanted to charge. i have also read numerous accounts of the successful remedies that were used instead, including replacing a faulty steering fluid reservoir. the power steering has not worked any differently that it did the first day i purchased the vehicle. the pitch is not affected by turning. i also read that these parts should not need replacing in a car with such low mileage. i have seen no evidence of any leak on my garage floor. | |||
| 12/20/2010 | 52000 | ||
| Power steering complaint for 2006 dodge grand caravan. there is a loud whining noise coming from power steering. power steering fluid leaks and is constantly replaced. previous repairs have included a replacement of power steering fluid, replacement of power steering fluid resevoir, and replacement of filter. the problem is fixed for an intermittent time after each repair and then returns. a search of common automobile forums for 2006 dodge grand caravan power steering defect reveals numerous complaints about same problem. it is noted that the normal response from the manufacturer is to replace the entire rack and pinion set. this is happening on very low mileage vehicles. most original complaints appear to occur on vehicles between 40,000 and 60,000 miles. | |||
| 09/16/2010 | 80000 | ||
| 2006 gc sxt 3.8 engine, had whining in power steering from cold start daily for first few mins, then quiet. at 80,100 had to replace rack and pinion, at 117,500 had to replace power steering pump, hose and resevoir, at 151,000 had to replace catalytic converter. what's next? neither power slider works, both stop about 6 inches from closing, and will not open automatically. should i keep going til 200,000 or get rid of it now? | |||
| 10/09/2010 | 102000 | ||
| Rack and pinion leaking on my 2006 dodge grand caravan i already had a tie bar replaced and now the r&p is leaking which will cost $500 to 1000 to get it fixed as per quotes from several shops. | |||
| 09/16/2009 | 16000 | ||
| 2006 dodge grand caravan w/ 3/8 engine power steering leak... this is a common issue with the car... see this thread : http://townhall-talk.edmunds.com/direct/view/.f106de4/169 my car only has 16k miles on it... steering should be fine... never had a car have this happen... | |||
| 05/10/2010 | 31000 | ||
| We bought a 2006 dodge grand caravan with 10k miles in 2007. the van now has 31,000 miles and the power steering fluid started leaking. mechanic said the rack and pinion steering needs to be replaced at a cost of $1,000! this van is driven 20 miles a day, to-and-from work. after doing some research, apparently many dodge caravan owners are experiencing this same problem on vans less than 5 years old. considering most drive trains last the entire life of a car/van, this seems to be a manufacturer defect that should be covered under a recall by dodge. | |||
| 05/20/2009 | 76081 | ||
| Power steering on vehicle always makes a whinning noise. my neighbor has the same make and model and he says that the dealer said the power steering fluid resevoir is undersized for this vehicle. is anyone else having this complaint about the power steering having noise and hard to turn? i bought this car used and it has always made this noise. | |||
| 05/07/2010 | 51863 | ||
| Tl*the contact owns a 2006 dodge grand caravan. while driving at approximately 30 mph, the contact stated that the vehicle suddenly lost power steering. the contact drove the vehicle to an authorized dealership where the power steering gear pump, rack and pinion, power steering reservoir, high pressure line and the power steering belt were replaced. the failure mileage was 51,863. the current mileage was 51,868. | |||
| 04/02/2010 | 65614 | ||
| Need to replace steering rack and steering reservoir at 65,000 miles. vehicle had been making noises since 40,000 miles. dealer stated needed transmission fluid change. power steering fluid leaked under vehicle. had purchased extended warranty, but, part is not covered. total cost approx. $800. | |||
| 03/04/2010 | 21200 | 1 | |
| Wife noticed about 5~6 months ago a humming noise when the engine is first fired from sitting overnite. a few days ago i drove van to work a 3 mile commute, drove fine, when leaving work for lunch i noticed a puddle of power steering fluid under the right side of racknpinion(rnp). in checking the fluid level it was down a little. called dodge 800-992-1997 to report our '06 gc sxt with 21,200 miles, obtained case # and setup appointment with dealer to diagnose problem $48. dealer stated rnp needed replacing for $1018. i checked with local o'reilly auto parts and could get rnp for under $300. dodge called and said they would pay 40/60, them 40%, me 60%. i explained to rep that if vehicle had 60~85k miles i would understand this, but at less than 25k come on. they refused to take it up the chain and only offered the $400, since it was out of warranty. i explained in my research that i found numerous other folks that have had the same problem under the 50k mark. no luck what so ever. i explained to rep i could purchase part and replace it cheaper - why should i pay $600 (parts store warranty lifetime). going to replace it myself and save $600. i feel dodge should step up to the plate since this is a manufacturing quality issue. i am tired of having fluid all over my concrete drive way. thanks dodge, for nothing. i am surprised dodge does not express any interest in my safety being my steering could go out on my wife and children thus causing an emergency situation and placing them in grave danger with respect to life, limb or property damage. shame, shame, shame. *tr | |||
| 02/22/2010 | |||
| I have been told by a dodge dealership that the following is wrong with my car and i need the following: - erg valve - water pump - power steering rack - rack & pinion even though the car runs fine and does not shakes or anything. after doing some research online i found at a website, www.edmunds.com, reviews from many other owners of also a 2006 dodge grand caravan to be having the same problems that i am having. some of them have low mileage on their cars and others have high mileage. it is too much of a coincidence that so many people are having the same problems on their 2006 g. caravan. seems to me that there is a problem with the 2006 line and if this is the case is something dodge needs to fix and cover the repair costs and not the owners. also the repairs total cost are too much money at this moment to afford. *tr | |||
| 02/24/2010 | 62300 | 1 | |
| I have a 2006 dodge grand caravan....in january 2010, i had a routine inspection of my car and was told the right inner tire rod was loose. when i took the car in on 2/24/10 for repair, i was then informed that the rack and pinion needed to be replaced as fluid was leading. my car has only a little over 62,000 miles on it. i noticed online that other owners have had problems with the rack and pinions on the dodge caravan, needing to be replaced at low mileage such as mine....some as low as 40,000. *tr | |||
| 12/01/2009 | 51000 | 1 | |
| Steering system makes a loud humming noise all of the time. vehicle has 51000 miles on it, and my mechanic told me the rack and pinion has to be replaced. i asked how he could tell without looking, and he told me that this is well known problem, with these vehicles. *tr | |||
| 10/28/2009 | 47000 | 1 | |
| We bought almost three years ago 2006 dodge grand caravan. right now it only has 47000 miles. recently we noticed a leak and we took the car for service & we found out the power steering rack is broken and leaking oil. we thought it was covered by the warranty. but the dealer told us it wasn't covered by the warranty. they estimated the cost around $1300. we called chrysler and they failed to help us. after we did some search we found out so many dodge grand caravans getting end up breaking the power steering rack at early age. we believe chrysler need to recall this and fix the issue. it is not fair for us when our car has only 47,000 miles . *tr | |||
| 10/09/2009 | 45120 | 1 | |
| My 2006 dodge grand caravan has developed a loud whining sound from under the hood at a cold start and continuing for several minutes. the noise is present when sitting still with the wheels straight but gets worse when the wheel is turned. *tr | |||
| 11/16/2006 | 4300 | ||
| Tl*the contact owns a 2006 dodge grand caravan. the contact stated that the air conditioner became inoperative and had to be replaced. the power steering rack also had to be replaced due to a loud grinding noise that was heard coming from the steering column. in addition, the radiator fans would overheat and were replaced. the manufacturer did not assist. the failure mileage was 4,300 and current mileage was 58,000. | |||
| 04/12/2009 | 49628 | 1 | |
| I got up and went out to start the van and noticed a awful whining sound i took it to a garage and they told me that it was the rack and pinion i told them i just bought this van.they told me to take it back to the dealer and find out if there is a recall on it. he said this is a known problem for this van and the part is probably on back order. so my question is if it known for this problem why would a dealer sell me this van knowing i have a family of six. i did take it back to the dealer im still waiting for them to call me back and let me now what's going on. sound like a big law suit waiting to happen if something isn't done and it causes a accident. what gets me is they sold this van to me with this existing problem. van was bought in march 2009 mileage 49,628. they should have to start telling people about recalls or known problems on vehicles they are selling. *tr | |||
| 03/06/2008 | 1 | ||
| Maintained oil changes & at 14670 mi did 15000 mile service/maintenance kit; 3/6/08-20565 miles,leaking steering rack, under warranty, gear assembly power steering replaced & checked brakes for noise but no repair of them; 3/11/08-20740 miles, ses light is on & just replaced rack & pinion, cause=leak detection pump failure,pump natural vacuum leak detection, emissions,under warranty; 5/12/08-22282 miles, checked brakes for noise, replaced front brake pads & rotors,i paid & reflash for harsh 1-2 @/or 2-3 shift so reflashed pcm per tsb 21-018-07 for harsh shift, no charge but don't know if it was b/c of warranty; 9/09/08 25192 oil change & on 9/19/08 25562 miles ck engine light on & van died twice while driving, cause valve exhaust gas recirculation control so replaced egr valve, covered under warranty; 10/13/08 26324 miles, brakes squeaking, clean & adjusted brakes; 10/31/08 26788 miles,breaks squeaking, replaced front brake pads,under warranty; 1/13/09 28092 miles replaced right faulty right sliding door track,under warranty; 2/2/09 28463 miles replaced battery b/c battery failed vat test & did oil change; 2/20/09 28945 miles did 30k service said will need rear brakes soon had no choice but to get the extended warranty due to all the time spent at the dealer. reported all problems to chrysler but all they did was notate it but doesn't appear are going to do anything about all of the issues i had. they said, well the car was repaired. no one should have to be at a dealer this many times &so frequently especially since i only avg over 9000 but less than 10000 a yr. 3/30/09 car turned off by itself at stop light, i turned it on, van shook, gas pedal wouldn't move, turned on &off a couple of times &kept shaking &pedal wouldn't move &then finally it stopped shaking& i drove off. i set up appt & was sch for 2 days later but was able to drive the car so i cancelled & was told to bring in if happens again. approx incident date is date of 1st issue since multiple issues. *tr | |||
| 01/06/2009 | 40000 | ||
| Tl*the contact owns a 2006 dodge grand caravan. the contact stated that the vehicle would make a whining sound, especially in colder temperatures, and distract the concentration of the driver. she stated that the noise was loud enough to cause a concern. the noise occurred every time the vehicle was driven and would intensify when making turns at various speeds. she has scheduled an appointment with the dealer, but has not notified the manufacturer. the current mileage was approximately 50,000 and failure mileage was approximately 40,000. | |||
| 12/15/2008 | 42300 | 1 | |
| My 2006 dodge grand caravan with only 42,000 miles has developed a power steering fluid leak. repair shop says steering rack needs to be replaced. have not had this expensive repair done as yet. seems to be a universal chrysler problem, numerous other owners of same automobile have indicated the same problem. *tr | |||
| 10/11/2008 | 24500 | 1 | |
| I submitted this complaint to a local dealership that serviced my vehicle. i worry that there could be a major safety issue. i own a 2006 dodge grand caravan sxt. in the past year, i have brought it into dodge city of milwaukee for two service appointments, one in winter 2007 and another in spring 2008. during both visits, i complained of an persistent problem with the steering system. on sharp left turns, the van often makes a pulsing or howling sound. on both occasions, dodge city of milwaukee fixed something in the steering system, but the sound never went away. earlier today, as i was pulling into the alley behind my house, the car's steering suddenly froze and the oil light came on. i am not sure of the reason for this, but if there had been any traffic, or if i was traveling at a high speed, this would have been a major safety hazard. i checked the oil, which was a bit low but still in the normal range (i also complained on both visits that the car loses oil quickly and was assured by dodge city of milwaukee that this is normal). i shut off the car, turned it on again, and it seemed to work normally. since the steering was affected, i strongly suspect that this incident is somehow related to the problem that your technicians negligently failed to address. when i purchased a new dodge van in 2006 for my family of six, i never imagined that it would cause me to fear for our safety within two years. this is an entirely unacceptable situation. i believe that it is largely due to the failure of dodge city of milwaukee's service department to address problems that i repeatedly mentioned. i am copying my lawyer on this message, along with the wilde dodge salesman who originally sold me the car, and i also plan to inform the national chrysler customer service department. if the problem with this car is too obscure to identify, then i should be provided with a new vehicle that will not put my four small children at risk. *tr | |||
| 04/02/2008 | 31100 | 1 | |
| Owner noticed whining noise when turning. inspected power steering resevoir and noticed low reading. on next service date, dealer noted leak and stated that steering column was leaking. scheduled replacement of steering column and tie-rods. covered under warranty - 33,000 miles on 2006 grand caravan. waiting for scheduled repair. *tr | |||
| 02/09/2006 | 1 | ||
| Popping noise in steering column. while traveling at least 50 miles a loud winding noise was heard coming from the steering column, -possibly transmission. vehicle became hard to steer. all fluids have been checked and vehicle was serviced regularly.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/13/2007 | 25456 | 3 | |
| Loud whining noise coming from engine when cold. had power steering pump replaced on 1st visit. one month later same problem, had alternator replaced. 3 weeks later same thing. tech said there was an air bubble in the power steering line. the line was drained and fluid was replaced. better not happen again! *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 06/25/2007 | 22000 | 11/25/2005 | |
| Vehicle power steering makes loud resonating hum when turning. dealership cannot find the location of the noise. rack & pinion and power steering pump have both been replaced, and the noise still persists.*ak | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 01/13/2006 | 5089 | 1 | 09/18/2005 |
| On january 12, 2006 my van starting making a clunking sound from the front right passenger side and then would suddenly jerk and pull the van to the right. i scheduled a service appointment for the next day. while in route to the dealership the van came to an abrupt stop as well as while trying to stop the van there was no control in the steering. the van slid until stopping. fortunately i was only going about 15 mph as i had just started through the intersection. the outcome was the bolt that holds the control arm in place broke in half. there was rust in the center on the broken bolt. the van was towed to the dealership and new parts were ordered. it took about one week to repair. dodge was notified but has failed to call me back in regards to the letter i sent them. *nm | |||
| STEERING - RACK AND PINION | |||
| 06/29/2009 | 40000 | 1 | 06/01/2008 |
| Tl*the contact owns a 2006 dodge grand caravan. while driving at any speed, the vehicle began making a noise. the vehicle was taken to the dealership where the contact was informed that the rack and pinion steering needed to be replaced; it was replaced at that time. the contact sent the manufacturer a letter but received no correspondence at the time of the complaint. the failure mileage was approximately 40,000. the current mileage was approximately 50,000. updated 5/20/2010 *cn updated 05/24/10. *jb | |||
| 04/19/2009 | 44187 | 1 | |
| Rack and pinion leaking fluid from rubber boot and needs replaced; mechanic said very common problem for 2006 grand caravans with over 40,000 miles. has replaced more than he cares to admit. of course no longer under warranty and part is on back order? must really happen alot when the part is on back order, maybe time for a recall. *tr | |||
| 12/16/2007 | 41000 | 1 | 10/01/2007 |
| Tl*the contact owns a 2006 dodge grand caravan. after repairing the brakes, the contact turned the steering wheel and heard unusual noises. a week later, he discovered oil on the ground underneath the vehicle. the mechanic stated that the rack and pinion was failing. the dealer stated that the parts for the repair were on backorder. the failure mileage was 41,000. updated 6/16/08 *cn | |||
| 03/17/2008 | 53000 | 1 | 12/08/2007 |
| Observed loud humming noise from under the hood while running engine. looking underhood observed fluid sprayed on engine. dealer diagnosed problem as rack & pinion. the van only has 53,000 miles. full dealer inspection in december prior to purchase claimed there were no issues with the vehicle. the repair estimate was $800. i was told squeezing the boot on end and you could see oil leaking out as the cause of the oil. also, previously observed a click sound when doing tight u-turn at speed. the van sat for several days until we took it to dealer monday morning. i contacted chrysler (1-800-992-1997) very few miles for this to fail. after a long delay while the researched the issue, they said that it was outside the 36,000 warranty and would not be covered by other warranties. they said they could not provide me any information on how often this problem has occurred. i would hate to have steering fail while driving on the interstate. the dealer told me rack & pinion is commonly on back order but they happen to have one in stock. *tr | |||
| 02/23/2008 | 57000 | 1 | 05/01/2006 |
| I noticed what appeared to be an oil leak coming from the right front side of my undercarriage. i immediately scheduled an appointment with my mechanic, who informed me the rack and pinion in my 2006 dodge grand caravan needed replaced. when i asked him how common it is for a vehicle of the age mine is, with so few miles for cars today, he said it was becoming common and even showed me another dodge grand caravan on the rack for the exact same thing. i was told $873 to fix it. i then called the local dodge dealer who said they had not heard of any grand caravans having this kind of problem and that they could not help me. i immediately got on the internet where i have found website after website describing the same problem as mine and that the rack and pinion for my vehicle is on back order. this really seems like a real issue that dodge needs to address, rather than jab it to the consumer. *tr | |||
| 02/20/2008 | 20000 | 2 | |
| Tl*the contact owns a 2006 dodge grand caravan. contact stated that the vehicle began making a clanging noise when the wheel was turned. additionally, the power steering fluid was low. when more power steering fluid was added in the vehicle, the fluid began leaking. the dealer stated that the power steering rack and pinion needed to be replaced. the repair was not made because the part was on back order. the vin, purchase date, powertrain, engine size, and number of cylinders were unknown. the current and failure mileages were 20,000. | |||
| STEERING - RACK AND PINION - RACK | |||
| 01/01/2008 | 37000 | 1 | 04/01/2007 |
| Around 37,000 miles a whining noise started coming from the front on my 2006 dodge grand caravan. after just speaking to the dealership mechanic on the phone, he knew immediately what the problem was, the rack and pinion was leaking steering fluid. this issue has been common enough that the parts have been constantly on back order. after research online i have found many of the same complaint. how many complaints does it take? *tr | |||
| 12/26/2007 | 45345 | 1 | 06/19/2006 |
| Tl*the contact owns a 2006 dodge grand caravan. while the vehicle was at a shop for a routine inspection, the mechanic stated that the rack and pinion was defective. the contact notified the dealer and they stated that the parts for the repair were on back order and did not know when they would be available. the manufacturer did not provide any assistance. the failure and current mileages were 45,345. | |||