Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/26/2012 | 111000 | 1 | |
| I purchased this car used in august, after reading reviews i discovered the rack and pinion was an issue on this van, so i asked the previous owner whether they had any issues and they replied they had just replaced the rack and pinion due too a severe power steering fluid leak. after hearing this i figured that meant problem solved. unfortunately its now not even a month and a half later and am noticing a severe powersteering leak, my mechanic is telling me the rack and pinion has failed once again and needs replacement. usually this part last the lifetime of any other vehicle. i am concerned and very displeased about this issue as it can be very dangerous for my family and i as well as other motorist on the road. i also suspect i am not the only one experiencing this repeatedly. is there a recall im unaware of, what can i do? i was quoted between $700-800 for this job by three mechanics. is this something dodge may be liable for? *tr | |||
| 08/26/2012 | 111000 | ||
| I purchased this car used in august, after reading reviews i discovered the rack and pinion was an issue on this van, so i asked the previous owner wether they had any issues and they replied they had just replaced the rack and pinion due too a severe power steering fluid leak. after hearing this i figured that meant problem solved. unfortunetly its now not even a month and a half later and am noticing a severe powesteering leak, my mechanic is telling me the rack and pinion has failed once again and needs replacement. usually this part last the lifetime of any other vehicle. i am concerned and very displeased about this issue as it can be very dangerous for my family and i as well as other motorist on the road. i also suspect i am not the only one experiecing this repeatively. is there a recall im unaware of, what can i do? i was quoted between $700-800 for this job by three mechanics. is this something dodge may be liable for? | |||
| SUSPENSION - FRONT | |||
| 12/11/2010 | 5089 | ||
| Back rear window imploded for the second time(first time 2009, second time 2010), nobody seems to have an answer for why this happens other than it was cold and snowy outside so the weather must have caused this to occur, (that is what they say) my family was in the van in the driveway getting ready to leave so i know for a fact that nothing went thru the window just a major defect of dodge. numerous issues with this van starting when van had 5000 miles, air bag sensor on, sliding doors do not work properly, loud sound from engine, tie rods need replaced for third time, control arm broke, locks make a whiny sound, check service engine light on told 3 times that we needed new spark plugs . really at 30,000 miles. we changed them, light still on today. after an inspection of van now dealer sates that the alternator, water pump, sertine belt, egv valve, valve gasket, all needs replaced and the light on had nothing to do with spark plugs, go figure. i have sent dealership and chrysler letters in regards to my safety concerns. this would be my fourth time calling chyrsler about major issues. they lack customer service and nothing ever done. we purchased new and van is now 5 years old with same and new problems since 5000 miles, now has 77,000. i will not be purchaseing a dodge van again!! | |||
| SUSPENSION - REAR | |||
| 08/08/2006 | 11500 | 1 | 03/03/2006 |
| Noise similar to bottoming out can be heard coming from drivers side rear of vehicle when passenger compartment is fully occupied. any dip in the road exacerbates the noise. *jb | |||