Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/11/201165000
 Tl- the contact owns a 2007 dodge grand caravan. the contact was driving 50 mph when he crashed into a row of trees and the air bags did not deploy. the contact suffered injuries as a result of the crash. the vehicle was towed to a collision shop and the contact was informed that the air bag sensors were not connected and were corroded. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 65,000. kmj
10/11/201165000
 Tl-the contact owns a 2007 dodge grand caravan. the contact stated that while driving 50 mph, he crashed into a group of trees and the air bags did not deploy. the contact suffered injuries as a result of the crash. the vehicle was towed to a collision shop and the contact was informed that the air bag sensors were not connected and were corroded. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 65,000. sm.
10/06/201189828
 Airbag warning light came on and took it to the dealer. the dealer stated that the front impact sensors went bad because the wire harness corroded and caused the open circuit, causing the airbag warning light to come on causing damage to the components.
04/01/201177000
 Tl- the contact owns a 2007 dodge grand caravan. the contact stated that there was a leak in the air conditioner which could cause the air bag to deploy without warning. the dealer nor manufacturer were notified of the failure. the vehicle was taken to a private mechanic who inserted red dye with freon that would identify and plug the leak. the mechanic advised the contact that the remedy may or may not correct the failure. the current mileage was 83,000. the approximate failure mileage was 77,000. rvk
04/01/201177000
 Tl- the contact owns a 2007 dodge grand caravan. the contact stated that there was a leak in the air conditioner which could cause the air bag to deploy without warning. the dealer had not been notified. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic who inserted red dye with the freon that would identify and plug the leak. the mechanic advised the contact that the remedy may or may not correct the failure. the current mileage was 83,000. the approximate failure mileage was 77,000. bw
07/01/201072000
 Air bag light came on and will not go off. per owners manual and other sources - this is a failure of the airbag sensor. cause is leakage into the sensor from road salt and or water. air bag is possibly in a non-working condition - thus leaving the potential for bodily harm if a crash should occur. manufacturer is not offering a fix at this time, and actually denies any problems with said devices.
01/20/2010530001
 Met herd of horses on main road, hit horses killed 4, totally wrecked my 2007 dodge grand caravan, no air bags deployed, repeat no air bags deployed. driver airlifted to norfolk, gen hospital, 5 facial fractures, chrysler notified on 2-22-10, as of 03-06-10 no response, cair number 19335234. have photos available, feel massive failure with air bags a great risk for future accidents, what do i do next. *tr
AIR BAGS - FRONTAL
12/29/201063000
 Airbag on driver side did not work with a high speed ifront mpact
05/23/2009165001
 2007 dodge grand caravan. since about 5,000 miles the van has had an intermittent rumbling/squealing from the braking system, more pronounced at a stop, but also at low to mid-speeds. this past weekend, while driving down the driveway at less than 10 mph, the abs rumbled so loud the entire van shook. we then stopped the van, placed it in park and then back into gear (drive). when the brakes were again applied, they were rock solid (no movement of the brake pedal) then the pedal went all the way to the floor, resulting in a collision with a tree vice an on-coming vehicle. the passenger front tire rolled slightly up the tree, broke the wheel frame connection piece, bent the sway arm, buckled the front quarter panel, and exploded the tire. van currently has 16k miles. no injuries. event was witnessed by three people outside of the vehicle. but with that type of hit on the tree, shouldn't the airbags have also deployed? *tr
AIR BAGS - SIDE/WINDOW
01/12/200832000103/02/2007
 Tl*the contact owns a 2007 dodge grand caravan. while driving 30 mph, a vehicle crashed into the rear driver's side of the contact's vehicle. the vehicle spun, rolled over into a ditch, and landed on its roof. the side air bags failed to deploy and the seat belts did not lock. the contact was informed that when he purchased the vehicle, the seat belts would lock in case of a rollover. the driver and front passenger were ejected from the seat belts and struck their heads. the driver sustained a misaligned back and upper and lower spinal strain. the driver sustained a cut hand and upper and lower spinal strain. the vehicle was towed and determined to be destroyed. a police report was filed. the current and failure mileages were 32,000.