Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/15/2013 | 59203 | ||
| The power locks have quit working on the rear sliding doors where my children sit. no way to unlock doors from outside to remove children in case of accident. the doors will not open from the inside unless manually pulled up. this is a very very common problem with dodge. only one manual key hole to unlock van on drivers door. this is very dangerous for passengers especially children | |||
| 06/17/2009 | 30000 | ||
| Tl- the contact owns a 2007 dodge grand caravan. the contact stated that the rear lift gate door could not be opened with the keyless entry fob, manual key or by using the latch manually. the contact had the latch assembly replaced however, the failure recurred. the failure mileage was 30,000 and the current mileage was 70,000. kmj | |||
| 06/17/2009 | 30000 | ||
| Tl- the contact owns a 2007 dodge grand caravan. the contact stated that the rear liftgate door will not open. the contact stated it will not open with the keyless entry, manual key or by using the latch. the contact had the latch assembly replaced, but that failed again. the failure mileage was 30,000 and the current mileage was 70,000.rl | |||
| 10/24/2012 | 87000 | 1 | |
| Head lights stopped working. not simple bulb replacement, major electrical problem in power distribution system. *tr | |||
| 10/24/2012 | 87000 | ||
| Head lights stopped working. not simple bulb replacement, major electrical problem in power disctibution system. | |||
| 05/09/2012 | 35000 | ||
| Interior dome lights stopped working. now, the malfunction light is lit up on the dashboard at 38,000 miles. | |||
| 05/19/2012 | 50000 | ||
| Tl-the contact owns a 2007 dodge grand caravan. the contact attempted to start the ignition three times and the engine immediately stalled. the vehicle was towed to an authorized dealer for diagnosis. the vehicle continued to remain at the dealer for further investigation where the contact was awaiting a diagnosis of the failure. the manufacturer was also notified of the problem. in addition, the wiring to the dome light was faulty which caused the dome light to melt two years prior to the most recent failure. the manufacturer had not been notified. the approximate failure mileage was 50,000. kmj | |||
| 10/06/2011 | 89828 | ||
| Airbag warning light came on and took it to the dealer. the dealer stated that the front impact sensors went bad because the wire harness corroded and caused the open circuit, causing the airbag warning light to come on causing damage to the components. | |||
| 07/24/2011 | 44638 | ||
| I turned the ignition on, put the car in reverse and backed out of a parking space. i pushed on the brakes and put the car in drive. the car began moving forward for about 10 seconds and then it lost all power with no warning, just stalled. the car's heat sensor gauge was normal just below halfway and i had a half tank of gas. there were no warning lights on the dashboard prior to the incident. it didn't feel like the brakes were working either. i put the car in park and then started it up again with no problems. it drove to my destination without any further problems. | |||
| 03/15/2011 | 62000 | ||
| Tl*the contact owns a 2007 dodge caravan. the contact stated that the power locks have malfunctioned. the contact stated that the keyless entry nor the main power lock on the drivers side door does not lock all of the doors. the contact had to manually lock each door. the contact took the vehicle to the dealer who stated that the locks are not covered by the warranty; however, the contact was responsible for the repair cost. the contact stated that the failure was on going problem with his year, make. and model. the contact was concerned that there was no related recall. the failure mileage was 62,000. | |||
| 03/15/2011 | 62000 | ||
| Tl. the contact owns a 2007 dodge caravan. the contact stated the power locks have malfunctioned. the contact stated the keyless entry nor the main power lock on the driver side door does not lock all of the doors. the contact has to manual lock each door. the contact took the vehicle to the dealer and the dealer stated the locks are not under warranty and the contact is responsible for the repairs. the contact stated this is a on going problem with this year make and model and stated the manufacturer should issue a recall. the failure mileage was 62,000. jo | |||
| 07/01/2010 | 72000 | ||
| Air bag light came on and will not go off. per owners manual and other sources - this is a failure of the airbag sensor. cause is leakage into the sensor from road salt and or water. air bag is possibly in a non-working condition - thus leaving the potential for bodily harm if a crash should occur. manufacturer is not offering a fix at this time, and actually denies any problems with said devices. | |||
| 10/08/2010 | 62000 | ||
| The headlights intermittantly shutoff or will not turn on while driving. i have replaced the bulbs, checked for a loose connections, and checked the fuses many times. this is okay during the day, however i live out in the country 15 minutes from the nearest town. i cannot drive at night without headlights or with the possibility that they will shutoff while driving. this is extremely dangerous. i have been lucky so far that nothing serious has happened but this is a problem that must be fixed! my wife and 7 month old child use this vehicle the most and i can't fathom the idea of them being injured due to this problem. others have suggested a faulty headlight switch. i have not had the time to take the vehicle in to the dealership to have it inspected. | |||
| 09/15/2010 | 51000 | ||
| On september 15, 2010 the rear passenger door to my 2007 dodge grand caravan caught fire 1 foot from my 2 year old daughter who was strapped in a 5 point harness carseat. i picked my son up from school at approximately 5:45,with my daughter in tow. i operated the rear passenger door to put her back into her seat after signing out my son with no issue. i noticed nothing wrong with the door. i drove approximately 1 mile to my house. halfway home i smelled something and when i pulled into the driveway, i saw smoke coming from an unknown source. i thought it was my air conditioning unit and by turning the car off i would solve the problem of the smoke. i tried to operate the automatic doors for my rear passenger doors but they didn't work. i was able to manually open my rear driver's side door but was not able to open the rear passenger door no matter how hard i pulled. i had no idea that door was on fire at that point. i noticed nothing wrong with the door other than it wouldn't open. i had to climb into the back through the other side to get my daughter. i went in to the house, still thinking that everything would stop smoking once the car cooled down and let my dog out in the back yard. i came back around to the front of the house after 5 minutes. i saw gray smoke billowing out of the rear drivers side door i had left open to air out the car. i walked around to the passenger's side and i saw the paint bubbling and melting and little flames licking the glass of the door. at that point i called the fire department and my neighbor took the hose to the car to put out the external fire. the fire department came in 5 minutes and put out the fire in the door. they gave me the burned piece and said they believed that the fire started in the motor for the automatic door. i called in a complaint to chrysler/dodge. my reference number is 19962230 with them. | |||
| 02/13/2008 | 15000 | 100 | 05/17/2007 |
| When slowing down after driving in overdrive and prior to engine reaching normal operating temperature all lights (head, tail, dash, dome, etc) dim to a nearly off brightness and come right back to normal brightness at the 3/2 down shift. this has occurred since the vehicle was new and the dealer advises that everything is working as designed. i don't think chrysler designed the lights to flash off and on when slowing down. also, at 7 months (15696 miles) the battery failed and had to be replaced. *tr | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 10/05/2007 | 2138 | 1 | 08/22/2007 |
| On 8/22/07 i purchased a 2007 dodge grand caravan from ed napleton dodge in oaklawn, illinois. on 10/5/07 while driving my vehicle, it overheated and the steering went out of control causing the vehicle to be hard to steer. looking under the hood the alternator belt was in shreds. it was learned that the power steering pump went out. *jb | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 02/13/2008 | 15000 | 100 | 05/17/2007 |
| When slowing down after driving in overdrive and prior to engine reaching normal operating temperature all lights (head, tail, dash, dome, etc) dim to a nearly off brightness and come right back to normal brightness at the 3/2 down shift. this has occurred since the vehicle was new and the dealer advises that everything is working as designed. i don't think chrysler designed the lights to flash off and on when slowing down. also, at 7 months (15696 miles) the battery failed and had to be replaced. *tr | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 06/19/2007 | 1 | 06/02/2007 | |
| We purchased an 07' dodge grand caravan june 07 and have had nothing but problems w/ it since shortly after the purchase. it has been in the shop twice for the same issue and is continuing to have the problem. when we had it in the last time we were told chrysler was working on the problem and would have something during the month of august ... well i phoned sept 11 12:15 pm and was told at that time they still had heard nothing in regards to the issue. it started out that the van would not shift into gear when coming to a stop ... feels like the transmission is going to drop out at times. it then moved to doing this while in motion as well ... the dealer assured us that nothing is going to happen it is a computer problem that chrysler is working on. there are other known customers w/ the same problem. when we had it in the shop the first time a dx was ran on the computer to reset everything ... didn't help at all. had it back in a week later for 9+days and at that time they dropped the transmission out and replaced the clutches and something else too. as soon as we drove it off the lot it was back to square one. my key has gotten stuck in the ignition once so far ... didn't take it in but did phone to let them know about the issue. that happened during the month of july .... now my back automatic doors will not open from the inside switch located near the doors, and my passenger side window was rolled down yesterday (09/15/07) and didn't want to go back up. i did finally get it up but scared to try and roll it down again. *jb | |||