Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 09/13/2007 | 2500 | 1 | 06/01/2007 |
| Tl*the contact owns a 2007 dodge grand caravan. from september of 2007 until may of 2008, the vehicle was taken to the dealer three times for transmission failure. while attempting to accelerate from a red light, the transmission feels as if it will drop to the ground when shifting from first to second gear. on may 14, 2008, the transmission was finally repaired under warranty. the vehicle was taken to the dealer for inspection because paint was peeling from the rear passenger side quarter panel. the dealer stated that tar adhered to the paint; therefore, they washed the quarter panel and scraped off the paint. when the vehicle and headlights are turned off, the instrument panel lights, fog lights, and headlights would remain illuminated, even though the switch was in the off position. while the vehicle was parked, the exterior lights would illuminate automatically, which drained the battery. the dealer stated that the headlamp switch shorted out. the vehicle was repaired, but the failure recurred. the contact stated that the switch on the panel to shut the vehicle doors did not work for two days. it has begun to work again, but the contact believes it is only a matter of time before the switch fails again. the current mileage was 7,000 and failure mileage was 2,500. updated 07/10/08. *lj updated | |||
| 10/01/2007 | 29541 | 2 | 10/01/2007 |
| Tl*the contact owns a 2007 dodge grand caravan. when the contact attempts to lock her vehicle with the power lock function, all the doors lock except the rear passenger sliding door. she has not taken the vehicle to the dealer because they will not provide her with a rental. the failure mileage was 29,541 and current mileage was 30,000. | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 06/19/2007 | 1 | 06/02/2007 | |
| We purchased an 07' dodge grand caravan june 07 and have had nothing but problems w/ it since shortly after the purchase. it has been in the shop twice for the same issue and is continuing to have the problem. when we had it in the last time we were told chrysler was working on the problem and would have something during the month of august ... well i phoned sept 11 12:15 pm and was told at that time they still had heard nothing in regards to the issue. it started out that the van would not shift into gear when coming to a stop ... feels like the transmission is going to drop out at times. it then moved to doing this while in motion as well ... the dealer assured us that nothing is going to happen it is a computer problem that chrysler is working on. there are other known customers w/ the same problem. when we had it in the shop the first time a dx was ran on the computer to reset everything ... didn't help at all. had it back in a week later for 9+days and at that time they dropped the transmission out and replaced the clutches and something else too. as soon as we drove it off the lot it was back to square one. my key has gotten stuck in the ignition once so far ... didn't take it in but did phone to let them know about the issue. that happened during the month of july .... now my back automatic doors will not open from the inside switch located near the doors, and my passenger side window was rolled down yesterday (09/15/07) and didn't want to go back up. i did finally get it up but scared to try and roll it down again. *jb | |||