Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
11/04/2010
 I have a 2007 dodge grand caravan that has it's middle row right seatbelt replaced twice in less than two years. first one feb. 2009 and second one nov. 2010. same problem each time with the seatbelts - they would just quit working - they would get stuck and would not be able to latch seatbelt. and if you could get it latched for some reason - it would be nearly impossible to get it unlatched when need too.
01/12/200832000103/02/2007
 Tl*the contact owns a 2007 dodge grand caravan. while driving 30 mph, a vehicle crashed into the rear driver's side of the contact's vehicle. the vehicle spun, rolled over into a ditch, and landed on its roof. the side air bags failed to deploy and the seat belts did not lock. the contact was informed that when he purchased the vehicle, the seat belts would lock in case of a rollover. the driver and front passenger were ejected from the seat belts and struck their heads. the driver sustained a misaligned back and upper and lower spinal strain. the driver sustained a cut hand and upper and lower spinal strain. the vehicle was towed and determined to be destroyed. a police report was filed. the current and failure mileages were 32,000.
SEAT BELTS - REAR
03/31/200938000
 Tl*the contact owns a 2007 dodge grand caravan. the contact stated that the rear passenger side seat belt would not operate. she was concerned because that was the location where she latched her small child in the safety seat. the vin was unknown. the current and failure mileages were less than 38,000.
SEAT BELTS - REAR - BUCKLE ASSEMBLY
07/24/20074000107/16/2007
 Tl*the contact owns a 2007 dodge grand caravan. while idling at a red light, a vehicle rear ended the contact and the driver side rear seat belt did not retract. a police report was filed. as a result, the passenger lunged forward and struck her forehead on the back of the driver seat. the driver sustained muscle and back injuries. the passenger sustained forehead, neck, and eye injuries. the vehicle was inspected by the dealer and they stated that the seat belts worked properly. the vehicle sustained over $7,000 in damages to the rear end. the vin was unknown. the current mileage was 9,385 and failure mileage was 4,000.