Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR
08/21/201042300
 Our 2007 dodge grand caravan sxt shows premature wear in the brake and rack-and-pinion systems. the front brake pads had to be replaced at 20,500 miles and again at 42,300 miles. the brake pads were completely worn out after just about 20,000 miles twice now. this is a safety concern, because you do not expect the brakes to wear out after 20,000 miles particularly in this family car, always driven with kids, very cautiously and never off-road. the rack-and-pinion system is worn out at 42,300 miles and that is also a safety concern because it is premature as well. the consumer does not expect a failure after such few miles. the car has been regularly and meticulously inspected at the chrysler dodge dealership according to dodge specifications where we bought the car at 11,234 miles in may 2008.
SERVICE BRAKES, HYDRAULIC
07/24/201144638
 I turned the ignition on, put the car in reverse and backed out of a parking space. i pushed on the brakes and put the car in drive. the car began moving forward for about 10 seconds and then it lost all power with no warning, just stalled. the car's heat sensor gauge was normal just below halfway and i had a half tank of gas. there were no warning lights on the dashboard prior to the incident. it didn't feel like the brakes were working either. i put the car in park and then started it up again with no problems. it drove to my destination without any further problems.
03/03/201160500
 Around january 2011, i noticed a rubbing noise after being part of a funeral precession. the noise would come and go. there were also a little shaking like a pothole when nothing was there and i assumed it was the road but i couldn't see it. i was not comfortable with the noise and needed to travel so i took it a shop. on february 23rd i was told i had a low level brake pad and to return in 6 to 8 weeks. my front brakes were done at 40,000 miles and the rear were done october 2010. the vehicle was near 60,000 miles on this check-up. i was still not comfortable and was going to return in early march, when i got paid. i went to apply my brakes going to work...they didn't work correctly...i hit two cars (totaled my car and middle car). my brakes failed at over 60,000. my lower legs still hurt over 2 months after the airbags deployed.
05/23/2009165001
 2007 dodge grand caravan. since about 5,000 miles the van has had an intermittent rumbling/squealing from the braking system, more pronounced at a stop, but also at low to mid-speeds. this past weekend, while driving down the driveway at less than 10 mph, the abs rumbled so loud the entire van shook. we then stopped the van, placed it in park and then back into gear (drive). when the brakes were again applied, they were rock solid (no movement of the brake pedal) then the pedal went all the way to the floor, resulting in a collision with a tree vice an on-coming vehicle. the passenger front tire rolled slightly up the tree, broke the wheel frame connection piece, bent the sway arm, buckled the front quarter panel, and exploded the tire. van currently has 16k miles. no injuries. event was witnessed by three people outside of the vehicle. but with that type of hit on the tree, shouldn't the airbags have also deployed? *tr
SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR
09/01/20114
 2007 dodge grand caravan. consumer writes in regards to problem with tie rods *tgw also, the abs sensor was replaced. *jb