Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/21/2010 | 42300 | ||
| Our 2007 dodge grand caravan sxt shows premature wear in the brake and rack-and-pinion systems. the front brake pads had to be replaced at 20,500 miles and again at 42,300 miles. the brake pads were completely worn out after just about 20,000 miles twice now. this is a safety concern, because you do not expect the brakes to wear out after 20,000 miles particularly in this family car, always driven with kids, very cautiously and never off-road. the rack-and-pinion system is worn out at 42,300 miles and that is also a safety concern because it is premature as well. the consumer does not expect a failure after such few miles. the car has been regularly and meticulously inspected at the chrysler dodge dealership according to dodge specifications where we bought the car at 11,234 miles in may 2008. | |||
| 05/26/2010 | 37000 | ||
| 2007 dodge caravan with 37000 miles went for annual inspection. found both outer tierod ends were worn out and unable to pass inspection. van was never abused, nor put into severe service. four previous vans dating back to 1991 had over 100,000 miles and never this problem. therefore, the material must be defective. dealer says it is not abnormal for this early repair. i think chrysler used defective materials | |||
| 09/01/2009 | 60000 | 1 | |
| When i ride through puddles of water, i loose the ability to steer my vehicle. i was turning the corner entering onto a main road that had a moderate size puddle of water. i loss the ability to steer my van and almost ran into the median. the loss was only for a few seconds but long enough for me to loose control of my van. i could not steer my vehicle after a very hard gust of rain showered my vehicle as i was yielding before entering a main highway. after proceeding onto the hwy i had to stop and wait several seconds before being able to steer the vehicle. i have had one other occurrence after splashing into a very small puddle of water entering into the development that i live in. i was traveling very slowly as i was approaching the guard gate. i had to wait at least 20 seconds before being able to steer my vehicle. each occurrence the length of time that i loose steering seems to increase. each time it seems the water splashes on the passenger side of the vehicle. this seems to have become a problem within the last year. i am very concerned and will be contacting my dealer. *tr | |||
| 07/27/2007 | 22000 | 1 | |
| Continual power steering problem with vehicle and metallic sound from front suspension. i took to richmond dodge in richmond, mi for service 3 times for same complaint. on last service, learned tie rods, ball joints, and strut bearing defective. power steering still making noise and hard to steer. total shop time 10 days. *tr | |||
| 07/02/2009 | 45 | 1 | |
| 1-took chrysler 2007 grand caravan for repair, july 2, 2009, for brake repair and tuneup. repair man noticed the front tie-rods were of more immediate concern. he said he noticed same condition of damaged/bent tie rods on other chrysler mini vans (not sure if other chrysler vehicles as well). he even questioned whether there was an immanent recall. i did just write to chrysler expressing concern on tie rods. 2- the failure is the front tie rods (not sure on rear) which now makes sense as my front tires are prematurely worn. did the tie rods also cause the brakes to prematurely wear? i have 45k miles on vehicle (normal driving conditions)and am now on 2nd brake repair (rotors and pads). not 100% clear if brakes affected by tire rods damage but premature tire condition is, according to mechanic. consequences of front tie rod defect could be serious accident while driving. 3- action item: i will have repair place repair front brakes then bring van back in one week to repair the front tie rods ($150). then a week later get new front tires. couldn't afford all three at once. *tr thank you for any help/guidance | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 10/05/2007 | 2138 | 1 | 08/22/2007 |
| On 8/22/07 i purchased a 2007 dodge grand caravan from ed napleton dodge in oaklawn, illinois. on 10/5/07 while driving my vehicle, it overheated and the steering went out of control causing the vehicle to be hard to steer. looking under the hood the alternator belt was in shreds. it was learned that the power steering pump went out. *jb | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 09/01/2011 | 4 | ||
| 2007 dodge grand caravan. consumer writes in regards to problem with tie rods *tgw also, the abs sensor was replaced. *jb | |||