Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/01/2012 | 87000 | 1 | |
| We were stopped behind an ambulance in traffic when a large pick-up truck barreled into us. driver was intoxicated. my 5-year old daughter was strapped into the built-in booster seat in the middle bench. on impact, the whole bench came out of the floor and flipped her forward and then backwards. she sustained a black eye. *tr | |||
| STRUCTURE - BODY | |||
| 10/16/2012 | |||
| Tl- the contact owns a 2007 dodge grand caravan. the contact stated that while entering the vehicle, a child became caught in the path of the closing automatic sliding door. the child became pinned to the frame and sustained minor bruising as a result. the vehicle was taken to the dealer where the failure could not be duplicated. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure mileage was unavailable. the current mileage was 93,572. kmj | |||
| 10/16/2012 | |||
| Tl- the contact owns a 2007 dodge grand caravan. the contact stated while entering the vehicle her child was caught in the path of the closing sliding door causing her to be pinned to the frame. the child sustained minor bruises. the vehicle was taken to a dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure mileage was unavailable and the current mileage was 93,572. mh | |||
| 09/13/2007 | 2500 | 1 | 06/01/2007 |
| Tl*the contact owns a 2007 dodge grand caravan. from september of 2007 until may of 2008, the vehicle was taken to the dealer three times for transmission failure. while attempting to accelerate from a red light, the transmission feels as if it will drop to the ground when shifting from first to second gear. on may 14, 2008, the transmission was finally repaired under warranty. the vehicle was taken to the dealer for inspection because paint was peeling from the rear passenger side quarter panel. the dealer stated that tar adhered to the paint; therefore, they washed the quarter panel and scraped off the paint. when the vehicle and headlights are turned off, the instrument panel lights, fog lights, and headlights would remain illuminated, even though the switch was in the off position. while the vehicle was parked, the exterior lights would illuminate automatically, which drained the battery. the dealer stated that the headlamp switch shorted out. the vehicle was repaired, but the failure recurred. the contact stated that the switch on the panel to shut the vehicle doors did not work for two days. it has begun to work again, but the contact believes it is only a matter of time before the switch fails again. the current mileage was 7,000 and failure mileage was 2,500. updated 07/10/08. *lj updated | |||
| STRUCTURE - BODY - DOOR | |||
| 11/25/2009 | 37924 | 1 | |
| On several occasions, after pressing button to close rear sliding door, i tried to stop the door from closing by putting my body in the way. the door kept closing and did not automatically stop and reverse like it is suppose to. this not only happened to me, but also both of my small children. in every case, they were scared to tears because of the pressure put on them prior to the door reversing like it is supposed to. as an adult female, i was also scared by the amount of pressure the door placed on me as i pushed back to try and stop it before it would finally reverse. *tr | |||
| 10/18/2009 | 71000 | ||
| Tl*the contact owns a 2007 grand caravan. while the contact was exiting the passenger side rear sliding door it suddenly began to close on its own. a child's head became stuck in between the sliding door and the frame of the vehicle. the dealer was unable to diagnose the failure. there were no prior warnings. the current and failure mileages were 71000. | |||
| 05/19/2008 | 14000 | 1 | |
| My daughter got her thumb in the way of the power sliding door of our dodge grand caravan and the door shut completely on her thumb. i thought the door was supposed to open back up if there was something in the way of it. *tr | |||
| 10/19/2007 | 13500 | 3 | 02/12/2007 |
| The left electric sliding door intermittently stops working after the door opens. the problem eventually fixes itself several engine starts later. this leads me to believe there is an electrical system malfunction that could lead to other electrical component failures. manually closing the door after it is stuck open does not fix the problem. driving to a dealership with the door stuck open is unsafe. the dealer will not visit the vehicle to view the problem. if the intermittent problem goes away, the dealer will take no action to resolve the problem. *tr | |||