Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | ||||||||||||||||
| 07E104000 | SAFELITE FULFILLMENT, INC. | E (Equipment) | 1657 | 01/15/2008 | MFR | CHRYSLER GROUP LLC | 12/11/2007 | 12/11/2007 | 571 | 205 | ||||||
| Defect Summary | Certain curved tempered replacement glass manufactured by hangzhou safety glass ltd and supplied to safelite by auto temp inc., identified as dot-430, and sold for use on certain domestic and foreign vehicles may not break into small pieces as expected of tempered glass and fails to conform to federal motor vehicle safety standard no. 205, glazing materials. | |||||||||||||||
| Consequence Summary | In the event of a vehicle crash, the occupant(s) may be seriously injured by shattered glass. | |||||||||||||||
| Corrective Summary | Safelite will notify its retail customers and replace the glass free of charge. retail customers can contact safelite toll free at 1-888-843-2906. safelite will notify its wholesale customers and reimburse wholesale customers for current inventory and at a specified rate for replacing their customer's glass. wholesale customers can contact safelite's wholesale division, service autoglass toll free at 1-888-246-6298. the recall began on january 15, 2008. | |||||||||||||||
| Notes | This recall only pertains to certain curved tempered replacement glass manufactured by hangzhou safety glass, ltd. (dot-430) and supplied to safelite by auto temp inc., and has no relation to any original equipment installed on the vehicles listed above. customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 10/02/2011 | 72000 | ||
| Tl- the contact owns a 2007 dodge grand caravan. the contact stated that the driver side window fell into the door panel abnormally. the dealer did not offer any assistance. the vehicle was taken to a private mechanic who was unable to duplicate the failure and advised her to take the vehicle to an authorized dealer. the manufacturer was made aware of the failure. no repairs were performed. the current and failure mileages were 72,000. kmj | |||
| 10/02/2011 | 72000 | ||
| Tl-the contact owns a 2007 dodge grand caravan. the contact stated that the driver side window had fell into the inside door panel and she was unable to remove it. the dealer did not offer any assistance. the vehicle was taken to a private mechanic who was unable to duplicate the failure and advised her to take the vehicle to a dealer. the manufacturer was aware of the failure. no repairs were performed. the current and failure mileages were 72,000. bw | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 11/10/2012 | 84000 | 1 | |
| Rear window shattered while parked overnight in a locked garage. no impact, temperature above freezing. *tr | |||
| 01/12/2010 | 39500 | 2 | |
| While driving the rear window blew out without being hit by anything i replaced the window and was told this was the 2nd one they heard of this week on a dodge minivan. *tr updated 03/15/10 *bf updated ivoq 05/12/10 | |||
| VISIBILITY/WIPER | |||
| 11/10/2012 | 84000 | 1 | |
| Rear window shattered while parked overnight in a locked garage. no impact, temperature above freezing. *tr | |||
| 11/10/2012 | 84000 | ||
| Rear window shattered while parked overnight in a locked garage. no impact, temperature above freezing. | |||