Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | ||||||||||||||||
| 11V394000 | CHRYSLER GROUP LLC | from 06/24/2007 to 07/30/2008 | V (Vehicle) | 299718 | MFR | CHRYSLER GROUP LLC | 08/03/2011 | 08/03/2011 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2008 chrysler grand voyager, town and country and dodge grand caravan vehicles manufactured from june 24, 2007, through july 30, 2008. these vehicles may experience a heating and air conditioner (hvac) condensate leak from the hvac drain grommet onto the occupant restraint control (orc) module, which can lead to the illumination of the airbag warning light and a potential inadvertent airbag deployment without warning. | |||||||||||||||
| Consequence Summary | An inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the affected air bag module free of charge. the safety recall is expected to begin during august 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l01.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/05/2012 | 1 | ||
| Received safety recall l01 to replace the occupant restraint controller module (orc). the l01 recall was performed at dodge dealership in daytona auto mall, daytona beach florida where the vehicle was originally purchased. according to the procedure to replace the orc, the electronic stability dynamic sensor (esp) had to be removed and re-installed as part of the replacement for the orc. vehicle was picked up and driven home that day. the next day the vehicle was started and the esp, bake assist sensor (bas), and traction control sensor lights appeared on the dash. returned vehicle to dodge dealer to verify that this was not caused by the recall procedure. dodge dealer checked abs codes and said the steering angle control /clock spring sensor was defective, and would cost $500 plus to fix. all these components are connected to the abs system. i just cannot believe that one day after the l01 recall was done, that another component of the abs system failed. *tr | |||
| 11/05/2012 | |||
| Received safety recall l01 to replace the occupant restraint controller module (orc). the l01 recall was performed at dodge dealership in daytona auto mall, daytona beach florida where the vehicle was originally purchased. according to the procedure to replace the orc, the electronic stability dynamic sensor (esp) had to be removed and re-installed as part of the replacement for the orc. vehicle was picked up and driven home that day. the next day the vehicle was started and the esp, bake assist sensor (bas), and traction control sensor lights appeared on the dash. returned vehicle to dodge dealer to verify that this was not caused by the recall procedure. dodge dealer checked abs codes and said the steering angle control /clock spring sensor was defective, and would cost $500 plus to fix. all these components are connected to the abs system. i just cannot believe that one day after the l01 recall was done, that another component of the abs system failed. | |||
| 09/04/2012 | 35850 | 1 | |
| While driving to the market my wife experienced a sudden shudder in the steering/brakes pulling the vehicle out of the driving lane towards the shoulder. she brought the vehicle to a stop of the shoulder. she noticed the esp/bas warning light and the slippery road/traction control warning light had both activated on the dash/instrument panel. we brought the vehicle to the dealer who informed us the steering angle/clockspring sensor which activates the drivers airbag had failed and needs replacement. according to the dealer the item is not covered under warranty and repair would cost a total of $508. dodge recalled caravans 1996-2000 for a similar issue. we have already had to replace all the brakes, for what was termed premature whereout, at approx 22,000 miles. we had to replace the electronic keys which both crumbled after the 3rd year. what's next???? any help in this situation would be much appreciated. *tr | |||
| 09/04/2012 | 35850 | ||
| While driving to the market my wife experienced a sudden shudder in the steering/brakes pulling the vehicle out of the driving lane towards the shoulder. she brought the vehicle to a stop of the shoulder.she noticed the esp/bas warning light and the slippery road/traction control warning light had both activated on the dash/instrument panel. we brought the vehicle to the dealer who informed us the steering angle/clockspring sensor which activates the drivers airbag had failed and needs replacement. according to the dealer the item is not covered under warranty and repair would cost a total of $508. dodge recalled caravans 1996-2000 for a similiar issue. we have already had to replace all the brakes, for what was termed premature whereout, at approx 22,000 miles. we had to replace the electronic keys which both crumbled after the 3rd year. what's next???? any help in this situation would be much appreciated | |||
| 07/01/2011 | 55000 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated that she received notification of nhtsa campaign id numbers: 10v611000 (equipment:electrical:air conditioner) and 11v394000 (air bags:frontal). the contact had been on the waiting list to have her vehicle repaired under the recall since july 2011. the contact was unable to understand why the recall repair parts were taking extremely long to be shipped. the manufacturer was not contacted. and the vehicle was not repaired. the failure mileage was 55,000 and the current mileage was 60,000. kmj | |||
| 07/01/2011 | 55000 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated that she received the nhtsa campaign id number: 10v611000(equipment:electrical:air conditioner) and the nhtsa campaign id number: 11v394000 (air bags:frontal) recall notice in the mail. the contact stated that she had been on the waiting list to have her vehicle repaired since july 2011. the contact is unable to understand why the parts are taking so long to be shipped. the manufacturer was not contacted. the vehicle was not repaired. the failure was 55,000 and the current mileage was 60,000. nw | |||
| 03/23/2012 | 14750 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact received notification of nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control module) and contacted the dealer to secure an appointment for recall realted repairs. the dealer advised the contact that the parts needed for the recall repair would not become available for two-three months. the contact was not pleased with the time frame involved with having to have the recalled component serviced. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 14,750. kmj | |||
| 03/23/2012 | 14750 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact received the nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control module) recall notice in the mail and contacted the dealer to perform repairs on the vehicle. the dealer explained to the contact that the parts would not be available for another two - three months. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileage was 14,750. nw | |||
| 03/19/2012 | 39000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 11v394000 (air bags:frontal:sensor/control module). the vehicle was taken to an authorized dealer and the contact was informed that only four sets of the parts could be ordered per week. as a result, the contact was informed that she would have to have the vehicle repaired at a later date. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 39,000. the vin was unavailable. kmj | |||
| 03/19/2012 | 39000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 11v394000 (air bags:frontal:sensor/control module). the vehicle was taken to an authorized dealer and the contact was informed that only four sets of the parts could be ordered per week. as a result, the contact was informed that she would have to have the vehicle repaired at a later date. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 39,000. the vin was unavailable. sm. | |||
| 03/16/2012 | 98700 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle was repaired under the recall associated with nhtsa campaign id number 11v394000 (air bags:frontal:sensor/control module). two days later, the air bag warning light illuminated while driving 30 mph. the vehicle was taken back to the dealer. the manufacturer was also notified. the vehicle was not repaired. the failure and current mileages were 98,700. sm. | |||
| 03/19/2012 | 39000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 11v394000 (air bags:frontal:sensor/control module). the vehicle was taken to an authorized dealer and the contact was informed that only four sets of the parts could be ordered per week. as a result, the contact was informed that she would have to have the vehicle repaired at a later date. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 39,000. the vin was unavailable. sm. | |||
| 03/16/2012 | 98700 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle was repaired under the recall associated with nhtsa campaign id number 11v394000 (air bags:frontal:sensor/control module). two days later, the air bag warning light illuminated while driving 30 mph. the vehicle was taken back to the dealer. the manufacturer was also notified. the vehicle was not repaired. the failure and current mileages were 98,700. sm. | |||
| 03/15/2012 | |||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that after receiving notification of nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control module) the contact called the dealer to secure an appointment. the dealer advised the contact to bring the vehicle to the dealer so they could order the part needed for repairs. the contact stated that the recall advised that the dealer should have the part available. the contact stated that the dealer did not adhere to the recall notice. the contact had not experienced a failure. the current mileage was 24,000. kmj | |||
| 03/16/2012 | 98700 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated two days after the vehicle was taken to the dealer to have remedy work performed for recall under nhtsa campaign id number:11v394000 (air bags:frontal:sensor/control module). the air bag warning light illuminated while driving 30mph. the vehicle was taken to dealer. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 98,700. rds | |||
| 03/15/2012 | |||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that after receiving notification of nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control module) the contact called the dealer to secure an appointment. the dealer advised the contact to bring the vehicle to the dealer so they could order the part needed for repairs. the contact stated that the recall advised that the dealer should have the part available. the contact stated that the dealer did not adhere to the recall notice. the contact had not experienced a failure. the current mileage was 24,000. kmj | |||
| 03/16/2012 | 98700 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated two days after the vehicle was taken to the dealer to have remedy work performed for recall under nhtsa campaign id number:11v394000 (air bags:frontal:sensor/control module). the air bag warning light illuminated while driving 30mph. the vehicle was taken to dealer. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 98,700. rds | |||
| 03/15/2012 | 24000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated after receiving the recall notice (11v394000) air bags:frontal:sensor/control module the contact called the dealer to set up a appointment. the dealer stated to the contact to bring the vehicle to the dealer so they can order the part. the contact stated the recall stated the dealer should have the part. the contact stated the dealer did not adhere to the recall notice. the failure mileage was 24,000. jo | |||
| 10/24/2011 | 75000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that while driving approximately 10 mph, all of the air bags in the vehicle inadvertently deployed. the vehicle was towed to an impound lot. the vehicle was not taken to the dealer for diagnostic. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 75,000. sm. | |||
| 10/24/2011 | 75000 | ||
| Tl- the contact owns a 2008 grand dodge caravan. while driving at approximately 10 mph the all the air bags in the vehicle inadvertently deployed. the vehicle was towed to an impound lot. the vehicle was not taken to the dealer for diagnostic. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 75,000. ds | |||
| 10/24/2011 | 52000 | ||
| Occupant restraint control computer module for the air bag failed and needed to be replaced. | |||
| 09/01/2011 | 104000 | ||
| Tl* the contact owns a 2008 dodge grand caravan. the contact stated that there was a leak coming from the hvac onto the occupant restraint control module, causing the airbag warning light to illuminate. the dealer and manufacturer advised the contact that the vin was not associated with nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control module) recall. the vehicle was not repaired. the current and failure mileage was 104,000. | |||
| 09/01/2011 | 104000 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated that there was a leak coming from the hvac onto the occupant restraint control module, causing the airbag warning light to illuminate on the instrument panel. the dealer and manufacturer told the contact that the vin was not associated in the nhtsa campaign id number: 11v394000 (air bags:frontal:sensor/control module) recall. the vehicle was not repaired. the failure mileage was 104,000 and the current mileage was 104,000. nw | |||
| 10/10/2010 | 60000 | ||
| My 2008 dodge grand caravan has the 'check airbag' light on after only 60000 miles. from searching online, dodge has recalled this exact problem (spring in steering column) previously. i feel that there is still a defect in their manufacturing and this should be covered under recall. i've never heard anyone saying that had airbag problems with a vehicle except dodge!!!! this is the 3rd major problem with this new vehichle and i'm afraid to keep putting money into what could turn out to be a lemon! | |||
| 09/10/2010 | 45000 | ||
| 2008 dodge grand caravean se airbag light stays on toke it to dodge service dealer and they seed it was the airbag computer and the price was $375.00 plus $400.00 to remove the center consol and replaice it. its only 2years old and hase 45,000 miles so ther waranty does not cover it because ther waranty is only 36,000 miles so they sead that if i am in a accident the airbags wont deployed unles i have them chaing the airbag computer for $775.00 plus tax and extras that might com up i think thats b.s. giving that its only 2 years old...this grand caravan hase bin nothing but problems... | |||
| 10/10/2010 | 60000 | ||
| My 2008 dodge grand caravan has the 'check airbag' light on after only 60000 miles. from searching online, dodge has recalled this exact problem (spring in steering column) previously. i feel that there is still a defect in their manufacturing and this should be covered under recall. i've never heard anyone saying that had airbag problems with a vehicle except dodge!!!! this is the 3rd major problem with this new vehichle and i'm afraid to keep putting money into what could turn out to be a lemon! | |||
| 09/10/2010 | 45000 | ||
| 2008 dodge grand caravean se airbag light stays on toke it to dodge service dealer and they seed it was the airbag computer and the price was $375.00 plus $400.00 to remove the center consol and replaice it. its only 2years old and hase 45,000 miles so ther waranty does not cover it because ther waranty is only 36,000 miles so they sead that if i am in a accident the airbags wont deployed unles i have them chaing the airbag computer for $775.00 plus tax and extras that might com up i think thats b.s. giving that its only 2 years old...this grand caravan hase bin nothing but problems... | |||
| 12/10/2009 | 52000 | 1 | |
| I was going on a highway at approximately 50 mph and a truck pulled out in front of me. i had about 2 seconds to hit my brakes and hit the van head on into the side of his truck. none of my airbags deployed and the front passenger seat belt didn't lock down. my teenage daughter almost hit her head on the dash. the towtruck driver and others have said that my airbags should have deployed. it is very disturbing to know they didn't. i am very disappointed in this van. *tr | |||
| 08/05/2008 | 5000 | 1 | |
| I am writing about what i feel was a severe airbag malfunction. i was in a crash that was high enough impact to total my rental vehicle...smash the front windshield, and turn the front end of the vehicle into an accordion; moreover, the accident could have ended my life. i escaped with torn muscles in my shoulders, hairline cracks in my front teeth and a broken collar bone. as the driver, i am highly suspicious about the airbags not deploying in such a high impact incident. the incident occurred when a motorist ran a redlight and ran into the front drivers side of my vehicle. where all the other motorist in the accident had airbags deploy, the police and emergency crews were amazed that the vehicle did not respond differently in the accident.*tr | |||
| AIR BAGS - FRONTAL | |||
| 04/13/2009 | 33600 | 1 | |
| While pulling into a parking space in a strip mall, my drivers side steering wheel air bag deployed. there was no contact of any kind with another vehicle or object on the pavement. my right arm was injured with lacerations and contusions, although not serious enough to see a doctor. the next day, i took it into the dodge dealer for what i thought would be a warranty repair. the service manager said it looked to him like it had a front impact. i couldn't see any damage or indication of an impact , but he was quite sure and suggested i call my insurance company. the insurance adjuster said there had been a front impact. i have not had an impact of any kind since i purchased the vehicle approx. 6 months ago. i, of course, can not say it was never hit while parked in a parking lot. i can say the vehicle was not left unattended in a parking lot for 48 hours before the air bag deployed. i am concerned that an air bag can deploy, without warning, several hours, days, or weeks after the impact. if i had been traveling on the interstate highway when the bag deployed there could easily have been fatalities. by the way, the dodge dealer checked the computer controller and says there is absolutely nothing on it. i have ordered a new air bag and controller. *tr | |||
| 08/05/2008 | 5000 | 1 | |
| I am writing about what i feel was a severe airbag malfunction. i was in a crash that was high enough impact to total my rental vehicle...smash the front windshield, and turn the front end of the vehicle into an accordion; moreover, the accident could have ended my life. i escaped with torn muscles in my shoulders, hairline cracks in my front teeth and a broken collar bone. as the driver, i am highly suspicious about the airbags not deploying in such a high impact incident. the incident occurred when a motorist ran a redlight and ran into the front drivers side of my vehicle. where all the other motorist in the accident had airbags deploy, the police and emergency crews were amazed that the vehicle did not respond differently in the accident.*tr | |||
| AIR BAGS - SIDE/WINDOW | |||
| 08/05/2008 | 5000 | 1 | |
| I am writing about what i feel was a severe airbag malfunction. i was in a crash that was high enough impact to total my rental vehicle...smash the front windshield, and turn the front end of the vehicle into an accordion; moreover, the accident could have ended my life. i escaped with torn muscles in my shoulders, hairline cracks in my front teeth and a broken collar bone. as the driver, i am highly suspicious about the airbags not deploying in such a high impact incident. the incident occurred when a motorist ran a redlight and ran into the front drivers side of my vehicle. where all the other motorist in the accident had airbags deploy, the police and emergency crews were amazed that the vehicle did not respond differently in the accident.*tr | |||
| 01/01/1901 | 1 | ||
| 2008 dodge grand caravan side airbags failed to deploy. consumer states that his wife was in an accident when she got hit in the left side and the airbags did not deploy but luckily she came out with just injuries. *kb | |||