Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
02/22/201268000
 We have been replacing our brakes every 4 months our machanic says the braking system for this van was designed too small love the van but will trade in for something more safe we do have 4 children in our van daily and with the brakes wearing out so quickly we dont know when the brakes are gonna go out next...very dissapointed there has not been a recall of some sort
01/15/201057000
 Tl* the contact owns a 2008 dodge grand caravan. while driving approximately 25 mph, the vehicle began to shake as the contact was depressing the brake pedal. the contact noticed the brakes would hesitate to respond and there was also a burning smell present. the vehicle was taken to the dealer for diagnostic testing. the technician replaced the front brakes, the hubs, the wheel bearings and the tie rod. after the repairs the contact noticed that the rear brakes would hesitate to respond. the vehicle was taken to an independent mechanic for diagnostics. the mechanic advised the contact that the brake pads and rotors would have to be replaced due to excessive corrosion and pitting. the vehicle was repaired. the approximate failure mileage was 57,000.
01/15/201057000
 Tl- the contact owns a 2008 dodge grand caravan. while driving approximately 25 mph, the vehicle began to shake as the contact was depressing the brake pedal. the contact noticed the brakes would hesitate to respond and there was also a burning smell present. the vehicle was taken to the dealer for diagnostic testing. the technician replaced the front brakes, the hubs, the wheel bearings and the tie rod. after the repairs the contact noticed that the rear brakes would hesitate to respond. the vehicle was taken to an independent mechanic for diagnostics. the mechanic advised the contact that the brake pads and rotors would have to be replaced due to excessive corrosion and pitting. the vehicle was repaired. the approximate failure mileage was 57,000. kmj
01/15/201057000
 Tl- the contact owns a 2008 dodge grand caravan. while driving approximately 25 mph the vehicle began to shake when depressing the brake pedal. the contact noticed the brakes would hesitate to respond and a burning smell. the vehicle was taken to the dealer for diagnostic. the technician replaced the front brakes, the hubs, the wheel bearings and the tie rod. after the repair the contact noticed the rear brakes would hesitate to respond. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the brake pads and rotors would have to be replaced due to excessive corrosion and pitting. the vehicle was repaired. the approximate failure mileage was 57,000. da
07/08/2012560001
 I saved 15,000 dollars not easy wanted to buy my girlfriend a minivan and this is what i got. 4 months later front end started shaking and grinding seriously checked brakes in rear rotors looked shot and brakes were crumbling checked fronts same thing changed them and happened again 4 months later i didn't know buy purchasing this van it would put her and the kids in danger something needs to b done thanks. also the dealer who sold me this vehicle most likely new of this problem and sold it anyway they should also be held accountable. *tr
07/08/201256000
 I saved 15,000 dollars not easy wanted to buy my girlfriend a minivan and this is what i got. 4 months later front end started shaking and grinding seriousously checked brakes in rear rotors looked shot and brakes were crumbling checked fronts same thing changed them and happened again 4 months later i didnt know buy purchasing this van it would put her and the kids in danger something needs to b done thanks. also the dealer who sold me this vehicle most likely new of this problem and sold it anyway they should also b held acountable.
06/06/2011400001
 I wanted to register a complaint about the brakes on our 2008 dodge grand caravan. they are not designed properly for the vehicle they are on, as they are having to be replaced every 3,000 - 4,000 miles. chrysler knows it is an issue, but they will not offer an effective solution. they blame it on our driving style, but that is not correct. we currently own a ford taurus which is driven more than the van, and the brakes last 40,000 miles plus. we have owned 10-15 cars in our driving life, and they all have the brakes replaced around 40,000 miles. the caravan also has to have the rear brakes changed quite often, which typically only happens 1 time in the 100,000 mile life of our other cars. i did a google search for brake life expectancy, and the third link pulled up was the following forum where many other drivers have complained about the same issue. http://townhall-talk.edmunds.com/direct/view/.f1bbe4a just wanted to pass along my concerns. thanks!! *tr
06/06/201140000
 I wanted to register a complaint about the brakes on our 2008 dodge grand caravan. they are not designed properly for the vehicle they are on, as they are having to be replaced every 3,000 - 4,000 miles. chrysler knows it is an issue, but they will not offer an effective solution. they blame it on our driving stye, but that is not correct. we currently own a ford taurus which is driven more than the van, and the brakes last 40,000 miles plus. we have owned 10-15 cars in our driving life, and they all have the brakes replaced around 40,000 miles. the caravan also has to have the rear brakes changed quite often, which typically only happens 1 time in the 100,000 mile life of our other cars. i did a google search for brake life expectancy, and the third link pulled up was the following forum where many other drivers have complained about the same issue. http://townhall-talk.edmunds.com/direct/view/.f1bbe4a just wanted to pass along my concerns. thanks!!
07/17/200937500
 Purchased newx 2008 grand caravan. brakes started squeling at 18,000 miles, had dealer check and they said all was ok. at 37,500 miles, brakes failed. called dodge dealer who advised that warranty extended by dodge to 36000 miles had expired. i had brakes rebuilt at local master mechanic, who also found 2 faulty wheel bearings. cost was over $1,000. i contacted chrysler corp who agreed to pay 1/2 of the repair bill. since then we have had the brakes replaced 2 additional times, calipers stick heating up the wheel constantly. we finally traded in this vehicle 2 weeks ago, our 4th new and last dodge product. the brakes are underengineered on this vehicle. ps: the original dodge dealer told me that chrysler said if any vans come in under 36,000 mi to repair them at no charge but no recall was issued. the mfg warranty on brakes is 12,000 miles. 37500 miles on original sealed wheel bearings is unaceptable. also unaceptable is a brak system that cannot be relied on.
05/23/201241000
 Tl- the contact owns a 2008 dodge grand caravan. the contact stated that the brakes had to be replaced prematurely. the rear brakes were originally replaced at 41,000 miles. the contact stated that the brakes failed shortly after the replacement due to the rear calibers not releasing. the failure caused the rear rotors and brake pads to wear prematurely. the dealer advised that the parts needed for the repair were on backorder to the issue being widespread for the make and model. the vehicle was not repaired. the vin was not available. the failure and the current mileages were 41,000. kmj
05/23/2012
 Tl- the contact owns a 2008 dodge grand caravan. the contact stated the brakes failed prematurely. the contact stated the rear brakes were originally replaced at 41,000 miles. the contact stated that not to long after the brakes failed because the rear calibers did not release and wore down the rear rotors and the pads. the dealer stated this was a known problem and that the vehicle would have to wait to be repaired, because the part is on back order. the vin was not available. the failure mileage and current mileages were 65,000.rl