Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| H 06 | 04/01/2008 | 10025305 | Emissions recall h06-spark plugs. approximately 440 engines in the above vehicles may have had incorrect spark plugs inadvertently installed in three of the six cylinders. csc was received. *pe | 07/28/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 09/02/2012 | 118000 | 1 | |
| We are a used car dealership that recently bought a 2008 dodge grand caravan with 118,000 miles on it. a customer was driving the vehicle when the incident occurred. after the vehicle was driven approximately 5 miles and placed in their garage, the customer noticed some smoke/steam coming from the vents. the customer assumed it was associated with the air conditioning and went into the house only to return a moment later to check on the van and at that time noticed a massive amount of smoke coming from the vehicle. the customer quickly backed the van out of the garage, turned it off and called the fire department. by the time the fire department made the brief trip to the customers' house, the van was completely burnt. there is some damage to the siding on the house as well. luckily no one was injured and the customer was able to get the van out of the garage. everything is completely burnt in the van-even the glass curled and melted because of the heat. chrysler has been made aware of the issue. *tr | |||
| 04/04/2012 | 79650 | ||
| Tl- the contact owns a 2008 dodge grand caravan. while parked, the contact noticed that the check engine light was illuminated. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the egr valve would have to be replaced but informed the contact that the part was on a galactic backorder. the vehicle was not repaired. the approximate failure mileage was 79,650. kmj | |||
| 04/04/2012 | 79650 | ||
| Tl- the contact owns a 2008 dodge grand caravan. while parked the contact noticed the check engine light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostic. the technician stated the egr valve would have to be replaced but informed the contact the part was on galactic backorder. the vehicle was not repaired. the approximate mileage was 79,650. ds | |||
| 02/12/2011 | 30000 | ||
| The van has shut off while driving approximately 7 times in the last year. the engine shuts off and there is no power to the brakes or steering. there are no error lights that display on the dash. once the car is stopped and placed in park the engine is able to be restarted. there is a big safety concern when this happens. it appears that there is a recall on a similiar issue on the 2010 caravan with the vehicle shutting off while driving. i have also researched the problem and found that there have been alot of the same complaints from consumers owning a 2008 dodge grand caravan. is there going to be a recall on my van for this problem? thank you | |||
| 12/15/2011 | |||
| In december of 2011, we decided to check the oil in our 2008 dodge grand caravan because the sound of the motor seemed to have changed. the van seemed to be running a little louder. we checked the oil, and sure enough there was no oil on the stick. we didnt know what happened to the oil. we wasnt sure if it leaked or burned. we brought the vehicle into the dealership. they asked if we noticed the oil leaking, we said no. they said in situations like these we document the mileage and top the oil off and have you come back up to 1000 miles later. so we did. we did this several times. the dealership admitted this shouldnt be occuring and the vehicle is definitely burning too much oil. they kept the van made a claim with nac our van warranty company to pay for expenses of repair, and nac sent back a report saying chrysler vehicles are expected to burn up to a quart to a quart and a half of oil for every 750 miles driven. so they sent us away without repairs. literally less than a week and about 550 miles later we were back at the dealership with more than 2 quarts of oil documented being burned. the dealership kept our van for repairs again...the warranty refused to pay for repairs and we are driving the van as is...im not sure of the safety issues but im sure there are many that can be assessed. ive searched the web and we are not the only consumers who are having this problem. we carry our family of seven to and from school etc and the purpose of newer vehicles are to ensure safety and eliminate worries of problems. please help. | |||
| 11/14/2011 | 42850 | ||
| The problem with the vehicle is stalling. this has occurred 5 times in the past 6 weeks. 2 of the times the minivan stalled while traveling at 65 mph. 2 times the vehicle stalled while driving locally. the dealer has been unable to fix the defect. this is a very dangerous condition. when the minivan stalls on the highway all you can do is coast to the shoulder. thankfully, no one has gotten hurt yet. | |||
| 12/05/2011 | 58000 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact was driving 70 mph when the vehicle stalled. the vehicle was taken to the dealer and the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileages were 58,000. kmj | |||
| 12/05/2011 | 58000 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact was driving 70mph when the vehicle shut down. the vehicle was taken to the dealer and the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 58,000. rds | |||
| 09/26/2011 | 50400 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated that after taking her vehicle for inspection she was advised that there was a leak in the coolant system. the vehicle was not repaired. the manufacturer was notified of the failure and offered no assistance. the failure mileage was approximately 50,400. rvk | |||
| 09/26/2011 | 50400 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that after taking her vehicle for inspection they advised her that it was leak in the coolant system. the vehicle has not been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 50,400. tb | |||
| 07/01/2010 | 70000 | ||
| Tl* the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle would intermittently stall while driving various speeds. in addition, the vehicle would not always immediately restart. the vehicle was taken to various authorized dealers and numerous different repairs were performed. the failure continued. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was 70,000. | |||
| 07/01/2010 | 70000 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle would intermittently stall while driving various speeds. in addition, the vehicle would not always immediately restart. the vehicle was taken to various authorized dealers and numerous different repairs were performed. the failure continued. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was 70,000. kmj | |||
| 07/01/2010 | 70000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle would intermittently stall while driving at various speeds. the vehicle would not always immediately restart. the vehicle was taken to various authorized dealers and numerous different repairs were performed. the failure continued. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was 70,000. sm. | |||
| 09/04/2011 | 76320 | ||
| Tl*the contact owns a 2008 dodge grand caravan. the contact stated the temperature gauge displayed that the vehicle had overheated. the contact checked the vehicle and observed fluid leaking. the vehicle had to cool down before it could be taken to the dealer. the dealer replaced the heating and air conditioner hose. the contact stated the failure was a manufacturers defect because the hose was in a metal casing. the current mileage was 76,320. | |||
| 09/04/2011 | 76320 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated the temperature gauge displayed that the vehicle had overheated. the contact checked the vehicle and observed fluid leaking. the vehicle had to cool down before it could be taken to the dealer. the dealer replaced the heating and air conditioner hose. the contact stated the failure was a manufacturers defect because the hose was in a metal casing. the current mileage was 76,320. rvk | |||
| 09/04/2011 | 76320 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated the temperature gauge went to the hot end of the vehicle. when the contact checked the vehicle there was fluid leaking. the contact had to let the vehicle cool down before taking it to the dealer. the dealer replaced the heating and air conditioner hose on the vehicle. the contact feels this is a manufacturer defect because the hose was in a metal casing. the current mileage was 76,320.rl | |||
| 01/08/2011 | 60000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle had a four second delay before starting. the vehicle was taken to an authorized dealer to have the failure diagnosed. the dealer was unable to diagnose the failure. the fuel pump was replaced, but the failure continued. the manufacturer had not suggested a proper remedy for the failure. the contact expressed concern over the possibility of the vehicle not starting. the failure mileage was 60,000. sm. | |||
| 01/08/2011 | 60000 | ||
| Tl. the contact owns a 2008 dodge grand caravan. the contact stated the vehicle has a four second delay before restarting. the contact took the vehicle to the dealer and the dealer performed a diagnostic. the test did not show any results of a malfunction and the dealer can not identify what is causing the problem. the dealer has replaced the fuel pump but that did not remedy the vehicle. the manufacturer has not suggested a proper remedy for the vehicle. the contact stated the vehicle was unsafe and feels one day it was not start. the failure mileage was 60,000. jo | |||
| 08/23/2010 | 75000 | ||
| When key is inserted into the ignition and turned, the vehicle does not start. the starter makes a click sound but does not turn over. several attempts turning the key are needed to start the vehicle. sometimes after trying 5-10 tries with no start, pulling the key out and reinserting or opening the driver door with the key removed will start the vehicle. eventually, the car will start normally. first it seemed to happen on after the engine was hot or hot outside 85 or hotter, but it got worse. i took it to the dealer, i told them i checked the starter solenoid and it wasn't reading 12 volts when van wouldn't start only reading under 5 volts, when the van would start it would read about 10 volts. the first trip to the dealer they replaced a starter motor, with in two days it happened again, they replaced the starter motor again with moper brand starter motor. this still did not fix the problem. i switch the battery with my other car to confirm not battery. still van has starting problems. i was able to leave van with dealer for a week, they couldn't reproduce the problem, but when i got in the van all the electronics were turned off, radio, ac.. that was not an accurate test. the van still has intermittent starting problems. when winter came the starting problems stopped. but this spring and summer is almost here the starting problem has occurred again. we don't if the van will start or leave us stranded. | |||
| 04/22/2011 | 63000 | ||
| This is an on going problem with our mini van. the vehicle shuts itself off for no apparent reason while in gear. we have the win module replaced as has been recalled in new models, but this did not fix the problem. as a family we are concerned for our safety while driving this vehicle. internet research has turned up clues that chrysler knows there is a problem and is refusing to act on a solution. | |||
| 01/19/2011 | 65037 | ||
| Tl*the contact owns a 2008 dodge grand caravan. the vehicle was taken to a local mechanic for a yearly inspection, and the contact was advised that the engine power pressure hose was leaking fluid. the manufacturer filed a report and stated that her vehicle was not included in the recall for the power pressure hose replacement. the vehicle was not repaired. the failure mileage was 65,037 and the current mileage was 68.545. | |||
| 01/26/2010 | 5000 | ||
| Making a left turn out of the parking lot of my child's parking lot, the vehicle engine stalled with no power. i had to stop where i was since it was hard to steer. put it in park and started the vehicle. it drove normally after with no error codes but was a dangerous situation in full morning traffic. took it to the dealer but they were not able to reproduce it. | |||
| 01/19/2011 | 65037 | ||
| Tl*the contact owns a 2008 dodge grand caravan. the vehicle was taken to a local mechanic for a yearly inspection, and the contact was advised that the engine power pressure hose was leaking fluid. the manufacturer filed a report and stated that her vehicle was not included in the recall for the power pressure hose replacement. the vehicle was not repaired. the failure mileage was 65,037 and the current mileage was 68.545. | |||
| 01/26/2010 | 5000 | ||
| Making a left turn out of the parking lot of my child's parking lot, the vehicle engine stalled with no power. i had to stop where i was since it was hard to steer. put it in park and started the vehicle. it drove normally after with no error codes but was a dangerous situation in full morning traffic. took it to the dealer but they were not able to reproduce it. | |||
| 01/19/2011 | 65037 | ||
| Tl*the contact owns a 2008 dodge grand caravan. the vehicle was taken to a local mechanic for a yearly inspection, and the contact was advised that the engine power pressure hose was leaking fluid. the manufacturer filed a report and stated that her vehicle was not included in the recall for the power pressure hose replacement. the vehicle was not repaired. the failure mileage was 65,037 and the current mileage was 68.545. | |||
| 01/26/2010 | 5000 | ||
| Making a left turn out of the parking lot of my child's parking lot, the vehicle engine stalled with no power. i had to stop where i was since it was hard to steer. put it in park and started the vehicle. it drove normally after with no error codes but was a dangerous situation in full morning traffic. took it to the dealer but they were not able to reproduce it. | |||
| 10/23/2008 | 834 | 1 | |
| Brand new 2008 grand caravan sxt engine fire. vehicle was purchased brand new and is three weeks old. total miles on vehicle 834. engine fire engulfed whole vehicle for a total loss. *tr | |||
| 08/24/2008 | 20051 | 1 | |
| I have a 2008 dodge grand caravan. i purchased the vehicle in june 2008 with 16,xxx miles on it. i have put less than 4,000 miles on the vehicle. 1) the vehicle first failed to start in the first part of july, called chrysler to come for a boost as it appear battery had gone out, when service arrived in parking lot at work, the vehicle started. i drove the vehicle to gator chrysler in melbourne, they could not find anything wrong with the vehicle. 2) vehicle would not start (believe the date was july 30th). vehicle was taken to gator chrysler again but had error codes they could follow. the vehicle would not start again until they put in a watch spring which they were certain that the vehicle was fixed. 3) vehicle was being driven down a dark road at approximately 9pm when vehicle completely lost all power and shut the engine off and all electrical without any warning and would not restart. manager of service at gator would not contact the chrysler representative as he believes all rights were lost as i had purchased a used vehicle. the fact that i purchased a used vehicle does not constitute it being ok for the entire vehicle to shut-down without warning and risk the loss of lives. i cannot believe this to be an isolated case with just this van and if so, shouldn't it then fall under the lemon law. *tr | |||
| 08/01/2008 | 5 | 10/01/2007 | |
| 2008 dodge grand caravan shuts down. the consumer stated at random times, the dashboard lights would illuminate, indicating an engine malfunction. soon after, the vehicle would cut off. *nj | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 11/18/2009 | 58000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that while driving, the vehicle was leaking water from the cooling system and overheating. the vehicle was taken to an authorized dealer, who stated that hoses for the cooling system needed to be replaced. there were no recalls addressing the failure. the manufacturer was notified and advised the contact to inform nhtsa. the vehicle was not repaired. the failure mileage was 58,000. the vin was unavailable. sm. | |||
| 11/18/2009 | 58000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated while driving the vehicle it was leaking water from the cooling system and over heating. the vehicle was taken to the dealer who stated they have to replace the hoses coming from the cooling system which will cost $400 for the repairs. there are no recalls for his vehicle in regards to the cooling system. the manufacturer was contacted and informed him to contact nhtsa. the vehicle was not repaired. the failure mileage was 58,000. mw | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
| 09/01/2012 | 35000 | 1 | |
| There was a smell of hot coolant anytime we were driving. i took it to the dealer and they said there was bad connection on the heater hose assembly and it would be $525 to fix. upon investigation in the dodge forums, this is an issue that is happening on a regular basis due to the heater hoses being directly above the exhaust collector and is causing the rubber to fail and thus causing coolant leaks. best case is it smells when the coolant is leaking on the exhaust, worst case is people are getting stranded due to overheating. dodge claims this is not covered under warranty. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 06/01/2009 | 4 | 02/29/2008 | |
| 2008 dodge grand caravan. consumer states there have been five recalls for her vehicle and had problems before the recalls were announced. she would like to terminate her lease early. *kb in june 2009, the vehicle needed new front brake pads and rotors at only 15,000 and again in august 2010. in the spring, the vehicle had no air condition. the dealer informed the consumer the part was manufactured too short and froze during the winter, which caused fluid to leak out. the problem was resolved after 3 weeks. in june 2010, the same hose ruptured and again the consumer was left with no a/c. the radiator cap had to be repaired which was why the consumer had to keep adding coolant. the washer fluid sensor was not working and needed to be replaced. in august 2010, the power sliding door stopped functioning for days. when the consumer took the vehicle to the dealer, they were unable to find a problem. however, two months later a recall was issued. the consumer stated she also experienced power failures with the vehicle. each time the problem occurred the engine would run, but nothing else in the vehicle worked, such as the windows, locks, windshield wipers and interior lights etc. the problem was sporadic and each time the consumer went to the dealer, they were unable to find any problems. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 04/21/2011 | 51200 | ||
| While driving our 2008 dodge grand caravan sxt with a 4.0 engine the engine just stalls while driving and the vehicle loses all power, brakes and steering! this has happened 2 times in the past 2 weeks. the speed of the vehicle does not matter. the dealer said they had not heard of this before and i should check the battery. no codes come on and the battery is fine, along with all other electronics. | |||