Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | ||||||||||||||||
| 11V394000 | CHRYSLER GROUP LLC | from 06/24/2007 to 07/30/2008 | V (Vehicle) | 299718 | MFR | CHRYSLER GROUP LLC | 08/03/2011 | 08/03/2011 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2008 chrysler grand voyager, town and country and dodge grand caravan vehicles manufactured from june 24, 2007, through july 30, 2008. these vehicles may experience a heating and air conditioner (hvac) condensate leak from the hvac drain grommet onto the occupant restraint control (orc) module, which can lead to the illumination of the airbag warning light and a potential inadvertent airbag deployment without warning. | |||||||||||||||
| Consequence Summary | An inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the affected air bag module free of charge. the safety recall is expected to begin during august 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l01.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V611000 | CHRYSLER GROUP LLC | from 02/01/2007 to 08/31/2008 | V (Vehicle) | 299635 | 01/14/2011 | MFR | CHRYSLER GROUP LLC | 12/08/2010 | 12/08/2010 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2008 chrysler town and country and dodge grand caravan vehicles. these vehicles may experience a water leak at the heating and air conditioner (hvac) drain grommet which can lead to illumination of airbag warning light and a potential inadvertent airbag deployment. | |||||||||||||||
| Consequence Summary | An inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the hvac drain grommet free of charge. the safety recall began on january 14, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety defect report k25. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| H 11 | 06/01/2008 | 10025382 | Customer satisfaction notification h11; radio software update. this notification applies only to vehicles equipped with a mygig radio (sales code rer with navigation system or ren without navigation system). csc was received. *pe | 08/05/2008 | |
| 08-031 | 04/16/2008 | 10024945 | Dvd software update mygig radio for many radio functional issues and improvements. *nj | 06/10/2008 | |
| 08-039 | 04/24/2008 | 10024906 | Dvd software update ren mygig radio for many radio functional issues and improvements. *nj | 06/06/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 06/07/2008 | 16700 | ||
| I have a 2008 dodge grand caravan with 16,700 miles. despite the fact that my brake pads were not ready to be changed, i had to replace the rotors in both front tires. i was having difficulty breaking at 35 mph. the van was driven only one half of a mile to the mechanics and the mechanic measured the temperature of the air near the front tires at 198 degrees f; the rear tires measured 140 degrees. | |||
| 05/08/2011 | 71548 | ||
| Tl- the contact owns a 2008 dodge grand caravan. the contact stated the air conditioner stopped blowing cold air. the contact took the vehicle to their mechanic and was told there was a crack in the discharged hose on the vehicle. the contact spoke with the dealer in regards to nhtsa recall campaign id number: 10v611000 (equipment: electrical: air conditioner) and was told their vehicle was not included. the failure mileage and current mileages were 71,548.rl | |||
| 05/18/2010 | 60000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the contact stated that while parked she attempted to turn on her air conditioner and only hot air would blow out. the vehicle was taken to an independent repair shop where the air conditioning unit was recharged. the air conditioner functioned as normal for approximately two hours when it failed again. the vehicle was again taken to an independent repair shop where the contact was informed she needed the entire air conditioning unit replaced. the failure mileage was 60,000 and the current mileage was 65,000. sm. | |||
| 06/06/2010 | 43000 | ||
| The side sliding doors do not function properly when pushing button to make them close. they will close then reopen continously. the doors have tried to close when my son was getting in the car. thank goodness i was standing there to grab the door, because it would of caught his leg and hurt him. something needs to be done with these doors, because i am not the only one that has had these problems. | |||
| 05/23/2010 | 32736 | ||
| 2008 dodge grand caravan leased. gear shift on the dash went from park to n or drive by itself. key out of the ignition and driver as well. | |||
| 07/01/2008 | 6000 | 1 | |
| Multiple problems with 2008 dodge grand caravan se, van was special ordered at advantage chrysler jeep and dodge, des plaines il from factory with mygig ves, we took delivery on feb 2008, our sales guy quit before we even got the van. sad. _____________ first problem was within first 6 mos. loud whistle noise coming from windshield on warm and hot days at 60+ mph , dealer resealed but problem still same. __________________ brakes had to be redone after 14,000. this is a common problem, judging by all of the complaints, i was even more pissed off after getting a $500 bill and a dopey explanation from the shop manager at advantage chrysler jeep and dodge. we took it in for a break inspection, they did all the work without checking with me first. _________________ the next thing to stop working was the passenger side sliding door auto lock. it no longer responds to electric or remote switch. we have to lock and unlock manually. they suspected a harness but did not have one in stock, 2 months for delivery of part, i had no time to go back. _________________ just recently oct 2009 during a rain storm, the wipers stopped to function in any position, the wipers were turned on while the car was running, had to pull over shut off/on, then they worked fine. __________________ spouse also reported that radio stopped working, no audio or video temporarily, it also started to work after turning off then on of the key. _________________ we are | |||
| EQUIPMENT ADAPTIVE | |||
| 07/01/2008 | 29 | 1 | |
| Tl*the contact owns a 2008 dodge grand caravan. the contact stated that the vehicle is equipped with a remote control that operates the rear hatch. the remote is used to place the wheelchair inside of the vehicle with the lift. the remote control is defective, and opens and closes the rear hatch and side doors without warning whether the buttons have been pressed or not. the manufacturer stated that they would investigate the issue, but he has not yet heard a response. the vehicle was taken to the dealer and they claimed to have reset the remote, but the failure still persists. the contact believes that this is a safety hazard because if the vehicle is parked and unattended, it could easily be stolen due to the doors opening randomly. the contact stated that there was a recall for the remote control. the vin was unknown. the failure mileage was 29 and current mileage was 6,000. updated 09/01/09. *lj the sliding doors would open on their own. updated 09/03/09.*jb | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/07/2012 | 2 | ||
| 2008 dodge grand caravan. consumer writes in regards to recall lo1, k25, j29 concerning the occupant restraint controller *tgw the consumer had to return to the dealer because steam started coming from under the hood, after the recall was performed. *jb | |||
| 05/08/2011 | 71548 | ||
| Tl* the contact owns a 2008 dodge grand caravan. the contact stated that the air conditioner stopped blowing cold air. the contact took the vehicle to their mechanic and was told that there was a crack in the discharge hose. the contact spoke with the dealer in regards to nhtsa campaign id number: 10v611000 (equipment: electrical: air conditioner) and was told the vehicle was not included in the recall. the vehicle was not repaired. the failure and current mileage was 71,548. | |||
| 06/01/2009 | 4 | 02/29/2008 | |
| 2008 dodge grand caravan. consumer states there have been five recalls for her vehicle and had problems before the recalls were announced. she would like to terminate her lease early. *kb in june 2009, the vehicle needed new front brake pads and rotors at only 15,000 and again in august 2010. in the spring, the vehicle had no air condition. the dealer informed the consumer the part was manufactured too short and froze during the winter, which caused fluid to leak out. the problem was resolved after 3 weeks. in june 2010, the same hose ruptured and again the consumer was left with no a/c. the radiator cap had to be repaired which was why the consumer had to keep adding coolant. the washer fluid sensor was not working and needed to be replaced. in august 2010, the power sliding door stopped functioning for days. when the consumer took the vehicle to the dealer, they were unable to find a problem. however, two months later a recall was issued. the consumer stated she also experienced power failures with the vehicle. each time the problem occurred the engine would run, but nothing else in the vehicle worked, such as the windows, locks, windshield wipers and interior lights etc. the problem was sporadic and each time the consumer went to the dealer, they were unable to find any problems. *jb | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 01/14/2010 | 20000 | 1 | |
| Mygig radio system stops functioning along with the backup camera. this happens randomly. shutting the vehicle off and restarting will sometimes make them work again. most times it has to be left off for several hours before the equipment will function again. took it to the local dealer for this and an air conditioning problem. was told it needed a software update that would correct both problems. update helped for a while, but the radio/backup camera problem has returned again in the past couple of months. *tr | |||