Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
08/08/2012400001
 After shutting vehicle off the headlights, interior lights, or parking lights will stay on indefinitely, resulting in draining the battery to zero. the only solution is to disconnect the battery for ten minutes. dealer could not diagnose problem. *tr
08/08/201240000
 After shutting vehicle off the headlights, interior lights, or parking lights will stay on indefinitely, resulting in draining the battery to zero. the only solution is to disconnect the battery for ten minutes. dealer could not diagnose problem
11/15/201256000
 I was driving home at 10:30 at night on thursday the 15th of november 2012 driving 65 mph on state highway 64 in pawnee county oklahoma and the windshield wipers went on by themselves and then the head lights went off by themselves. i took the vehicle to the dodge dealer and they recommended that i replace a clock spring but weren't even sure if that would fix the headlight issue. not to mention charging me $300 for the part when i have the extended electronics warranty on the vehicle. i feel that this is a very major safety issue and dodge needs to look into it further and correct the issue at no charge to the owners, this is obviously a manufacturer defect. there is no reason this vehicle should have this issue. it is a liability to dodge if not corrected. please look into this issue as it could end up costing someone their life. i would like to make sure that this gets looked into. please send me a supervisors number or email so i make sure this gets attention. if i do not hear something back within 48 hours, i will contact the the secretary of transportation myself, a mr. ray lahood through senator coburn. i am really pissed off about the situation. you drive down a road with your family in the dark of night and unexpectedly your headlights go out and you risk your families life. dodge didnt act like it was a big deal, but it could end up being a major liability for them if they do not remedy the situatuion.
10/03/2012510001
 Upon entering vehicle pressing keyfob to unlock any door or hatch the horn would start to sound, the windshield wipers (front and rear) would start to go on its on including windshield wiper fluid as well, lights would start to flash as well. i would have to open up the hood and hit the fuse box located next to the battery on the drivers side firewall just to get it to stop. i have taken the vehicle to the dealership on several ocassions to no avail because they cannot duplicate the problem and now i am out a diagnostic fee of $94.00 x2 and the cost of a rental car both times for my wife and three children because my 100% full warranty does not cover the cost of the rental because the problem could not be duplicated. after searching and reading about this problem that my wife and i are having with this cara van i think something should be done before someone is seriously hurt or killed by the caravan doing something that it was not asked to do!!!! *tr
10/03/201251000
 Upon entering vehicle pressing keyfob to unlock any door or hatch the horn would start to sound, the windshield wipers (front and rear) would start to go on its on including windshield wiper fluid as well, lights would start to flash as well. i would have to open up the hood and hit the fuse box located next to the battery on the drivers side firewall just to get it to stop. i have taken the vehicle to the dealership on several ocassions to no avail because they cannot duplicate the problem and now i am out a diagnostic fee of $94.00 x2 and the cost of a rental car both times for my wife and three children because my 100% full warranty does not cover the cost of the rental because the problem could not be duplicated. after searching and reading about this problem that my wife and i are having with this cara van i think something should be done before someone is seriously hurt or killed by the caravan doing something that it was not asked to do!!!!
08/14/2012900001
 Went to turn my lights on and they turned on then off then on again and then off. and now they will not turn on. everything else works, parking lights, dimmer etc. i had a diagnostic run and it showed the following trouble codes: b162f,b,c ; b1633, b1634, b1637. which all points to the tipm control module. so i called the shop, they called to find the part and there is none available. there are on backorder, about 800 of them to be exact. so that means that i have no headlights until 800 other people get theres. next thing to go is the wipers, horn and then the car to shut off as i'm driving. obviously if 800 of these are on back order there is an issue with them. *tr
08/14/201290000
 Went to turn my lights on and they turned on then off then on again and then off. and now they will not turn on. everything else works, parking lights, dimmer etc. i had a diagnostic run and it showed the following trouble codes: b162f,b,c ; b1633, b1634, b1637. which all points to the tipm control module. so i called the shop, they called to find the part and there is none available. there are on backorder, about 800 of them to be exact. so that means that i have no headlights until 800 other people get theres. next thing to go is the wipers, horn and then the car to shut off as i'm driving. obviously if 800 of these are on back order there is an issue with them.
07/27/2012450001
 The headlamps on my van turn themselves off at random times. they will turn off while the van is going down the street, parked in the driveway, anywhere. sometimes they don't turn on at all, instead they just flash several times and then stay off. *tr
07/27/201245000
 The headlamps on my van turn themselves off at random times. they will turn off while the van is going down the street, parked in the driveway, anywhere. sometimes they don't turn on at all, instead they just flash several times and then stay off.
02/01/201290000
 Tl- the contact owns a 2008 dodge grand caravan. the contact stated that the headlights stopped illuminating while driving at various speeds. the failure occurred on an intermittent basis. the contact also stated that the headlights would not always immediately turn back on. the vehicle was taken to an independent repair shop and was informed that the headlight module needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 90,000. rvk
02/01/201290000
 Tl-the contact owns a 2008 dodge grand caravan. the contact stated that the headlights stopped illuminating while driving at various speeds. the failure occurred on an intermittent basis. the contact also stated that the headlights would not always immediately turn back on when he attempted to. the vehicle was taken to an independent repair shop and the contact was informed that the headlight module needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 90,000. sm.
02/20/201261000
 On 4 occasions our 2008 dodge grand caravan has gone into a mode where the lights flash, the horn honks, the windshield wipers come on, washer fluid squirts out, and the doors lock. when moving, it also appears to downshift to lower gear. once it starts, it appears the only way to stop it is to let it run its course which can take up to 10 minutes (disconnecting the battery did not make it stop). during the time it is happening the key fob does not work. of the 4 times it has happened, it has happened twice while driving and twice while sitting still (once with key in ignition and once without). i have it at the dealer and so far in 2 days they have not found anything wrong. there are literally hundreds of other people with 2008 dodge grand caravans who have this exact same or similar issue. this is a potentially dangerous issue if you happen to be moving when it happens.
11/03/2010
 Driving at random times, speeds, etc, the lights would suddenly flash, wipers turn on high, wiper fluid come out and the horn would honk. sometimes this would last only 2-3 seconds, sometimes up to 10 miuntes. turning the key off and then back on would not clear the problem. taken to dealer in november 2010. they re-flashed the pcm and the issue disappeared for 12 months. problems resumed in november 2011. taken to dealer. could not diagnose and decided to change an accessory control module. situation causes very unsafe operating condition by distracting driver, obsuring drivers view, distracting other drivers, causing sight problems for oncoming drivers with uncontrolled illumination of lighting.
04/01/201138000
 Tl* the contact owns a 2008 dodge grand caravan. the contact was driving 55 mph when the vehicle started to jerk and burning fumes were emitted into the vehicle. the contact also mentioned that the headlights would fail sporadically without warning. the vehicle was taken to the dealer who diagnosed that the front passenger side caliper was defective and needed to be replaced. three months later, the rear driver caliper needed to be replaced as well. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the failure mileage was 38,000 and the current mileage was 55,643.
04/01/201138000
 Tl - the contact owns a 2008 dodge grand caravan. the contact was driving 55 mph when the vehicle started to jerk and burning fumes were emitted into the vehicle. the contact also mentioned that the headlights would fail sporadically without warning. the vehicle was taken to the dealer who diagnosed that the front passenger side caliper was defective and needed to be replaced. three months later, the rear driver caliper needed to be replaced as well. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was repaired. the failure mileage was 38,000 and the current mileage was 55,643. kmj
04/01/201138000
 Tl - the contact owns a 2008 dodge grand caravan. the contact stated that while driving 55 mph the vehicle started to jerk and burning fumes were emitted into the vehicle. the contact also mentioned that the vehicle head lights would go out sporadically with out any warnings. the vehicle was taken to the dealer who diagnosed that the front passenger side caliper was defective and needed to be replaced. three months later, the rear driver caliper needed to be replace as well. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was repaired. the failure mileage was 38,000 and the current mileage was 55,643. pm
06/15/201139000
 Headlights started with a flickering and random shut off, now no regular headlights but high beam come on for a second when you switch them on but wont stay on. multiple attempts to fix at 2 dealerships. possible problem frount module but no part available nationwide to even try to fix it. told by dealership used part would mess up brain on vehicle so used part not option either.
04/30/201187000
 The headlights will randomly go out. once in a while switching to high beam will help for a very short time, but usually i am completely without lights when it happens. there is no warning. the running lights do not even work anymore when that happens. i have been in a number of extremely dangerous situations because of this. i end up having to hope i can find a place to pull off the road, without being hit first, and turn the car off and on again until the lights finally work. nothing else stops working, just the lights. there are so many complaints all over the internet for so many different model years i can't believe this hasn't been recalled yet.
10/12/201066000
 My headlights (both high beam and low beam) will turn off while i am driving at night. it can also happen in the daytime, but i notice it at night. sometimes they will just go off for a few seconds and sometimes they will turn off and stay off. when they turn off and stay off i have to pull over (which can be hard in the dark with no headlights). stop the car and turn off the car. then when i restart the car the headlights will work again at least for awhile. sometimes this happens several times a night and other times it won't happen for days or even weeks. the problem first started happening about a year ago with approximately 50000 miles on the car. i have taken it to the dealer, but they can't find a problem
09/25/201043000
 While driving or parked & turned off wth no one near the van, the engine starts, the horn starts blaring, the wipers turn on full blast, the wiper fluid shoots out, and lights wont work! at first, we could disconnect battery or relay & it would stop. the last time, we had to disconnect alternator. this is a major safety issue!
EXTERIOR LIGHTING - HEADLIGHTS
12/10/2008331001
 I have a 2008 dodge grand caravan with 3.3 v6 engine. i have a headlight malfunction on my minivan. my headlight will flicker on and off while driving on the highway, city streets and sometimes while waiting for a stop sign. this is very dangerous at night when you need your headlight for visibility. headlight switch has been replaced with a new one but the headlight malfunction has not been solved. my vehicle has 35,600 miles and the first time the malfunction occurred was at 33,100 miles. *tr
EXTERIOR LIGHTING - TURN SIGNAL
06/18/200861601
 Our 2008 grand caravan has been in the dealership for repair 7 times since purchase. the last occurrence almost caused my wife to be in an accident. the turn signals of the vehicle stopped working. along with that the windows would not function nor would the ac. she had to restart the van twice to get the turn signals working again. while driving to the dealership for service, the vehicle shut off and restarted on its own while in motion. the dealer determined that it was the ignition node and replaced on 6-19-08. we have requested a buy back due to safety issues but have not been granted one at this time. *tr