Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| H-30 | 12/01/2008 | 10028166 | Chrysler: the remote keyless entry transmitters on certain vehicles may exhibit poor retention to the valet key and could inadvertently separate from each other. csc letter was received. *pe | 03/09/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 07/30/2010 | 56000 | ||
| Tl-the contact owns a 2008 dodge grand caravan. the vehicle was parked and shut off when he engaged the sliding door button on the key fob to open the rear driver's side door. moments after the door was opened it began to involuntarily close. while the door was closing the key fob was once again engaged in an attempt to keep it open. the door continued to close so he began to manually force the door back open. while forcing the door open he fractured the sliding door cable. he could only operate the rear driver's side sliding door manually since the failure. the vehicle was taken to an authorized dealer where he was informed the rear driver's side sliding door was not latching properly and needed a new motor. the vehicle was not repaired. the failure mileage was 56,000 and the current mileage was 59,000. sm. | |||
| 09/25/2010 | 43000 | ||
| While driving or parked & turned off wth no one near the van, the engine starts, the horn starts blaring, the wipers turn on full blast, the wiper fluid shoots out, and lights wont work! at first, we could disconnect battery or relay & it would stop. the last time, we had to disconnect alternator. this is a major safety issue! | |||
| 06/11/2010 | 35500 | ||
| While the rear hatch of our 2008 dodge grand caravan was closing, our daughter walked behind the van. the rear hatch came down on her and did not stop. i hit the remote for it to go back up and it bounced on our daughter and began coming down again on her. i tried to lift it up while pulling my daughter out and it continued to come down. this van has been taken to rick hendrick dodge on numerous occasions for the power side doors failing. the side doors bounce open upon closing and we find one or both doors open when returning to the van from a store, etc. this has been reported as a safety issue to the dealership and to chrysler. we get the same response each time, which is they are unable to duplicate the problem. we have many witnesses who have seen this happen, including our salesperson. unfortunately, instead of rectifying the problem, our daughter now has a serious, complicated neck injury. she is being followed by a pediatric neurosurgeon at present. we have no idea what her prognosis will be. to date, she has had x-rays and an mri and remains in a cervical collar. she will have more x-rays in 2 weeks. she is a competitive gymnast who now has no activity. the power doors to these vans are extremely dangerous and people need to be aware of this. | |||
| 06/06/2010 | 43000 | ||
| The side sliding doors do not function properly when pushing button to make them close. they will close then reopen continously. the doors have tried to close when my son was getting in the car. thank goodness i was standing there to grab the door, because it would of caught his leg and hurt him. something needs to be done with these doors, because i am not the only one that has had these problems. | |||
| 04/10/2010 | 79247 | ||
| Automatic sliding doors fail to stay open when parked on a hill and have closed while child was getting in. automatic sliding doors fail to close when sitting on a hill. this always happens when sitting on a hill and sometimes when sitting on flat surface. there is a service bulletin for these problems but no recall. this could be very dangerous for a child getting in or out of the vehicle thinking the door has latched open when it has not. | |||
| 07/01/2008 | 6000 | 1 | |
| Multiple problems with 2008 dodge grand caravan se, van was special ordered at advantage chrysler jeep and dodge, des plaines il from factory with mygig ves, we took delivery on feb 2008, our sales guy quit before we even got the van. sad. _____________ first problem was within first 6 mos. loud whistle noise coming from windshield on warm and hot days at 60+ mph , dealer resealed but problem still same. __________________ brakes had to be redone after 14,000. this is a common problem, judging by all of the complaints, i was even more pissed off after getting a $500 bill and a dopey explanation from the shop manager at advantage chrysler jeep and dodge. we took it in for a break inspection, they did all the work without checking with me first. _________________ the next thing to stop working was the passenger side sliding door auto lock. it no longer responds to electric or remote switch. we have to lock and unlock manually. they suspected a harness but did not have one in stock, 2 months for delivery of part, i had no time to go back. _________________ just recently oct 2009 during a rain storm, the wipers stopped to function in any position, the wipers were turned on while the car was running, had to pull over shut off/on, then they worked fine. __________________ spouse also reported that radio stopped working, no audio or video temporarily, it also started to work after turning off then on of the key. _________________ we are | |||
| 03/04/2008 | 6029 | 1 | |
| Tl*the contact owns a 2008 dodge grand caravan. the contact stated that the remote sliding doors and rear hatch would open at will when the key remote was in the his pocket. he took the vehicle to the dealer, but they would not assist. when the contact would barely touch the remote, the doors would open. the manufacturer would also not assist. the current mileage was 9,884 and failure mileage was 6,029. updated 09/04/09.*jb | |||
| 09/30/2008 | 44000 | 1 | |
| Dodge caravan all the door lock stop working and is a vehicle substandard manufacturing issue. a similar problem with all other vans is already reported on the web and poor manufacturing is the result of this issue. it is not a wear and tear and is an issue which dodge is well aware of it and has done nothing so far. *tr | |||
| 09/28/2007 | 61000 | 1 | |
| Power locks won't work from either within vehicle or by the remote. just over 61,000 miles on vehicle. one time owner. *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 06/01/2009 | 4 | 02/29/2008 | |
| 2008 dodge grand caravan. consumer states there have been five recalls for her vehicle and had problems before the recalls were announced. she would like to terminate her lease early. *kb in june 2009, the vehicle needed new front brake pads and rotors at only 15,000 and again in august 2010. in the spring, the vehicle had no air condition. the dealer informed the consumer the part was manufactured too short and froze during the winter, which caused fluid to leak out. the problem was resolved after 3 weeks. in june 2010, the same hose ruptured and again the consumer was left with no a/c. the radiator cap had to be repaired which was why the consumer had to keep adding coolant. the washer fluid sensor was not working and needed to be replaced. in august 2010, the power sliding door stopped functioning for days. when the consumer took the vehicle to the dealer, they were unable to find a problem. however, two months later a recall was issued. the consumer stated she also experienced power failures with the vehicle. each time the problem occurred the engine would run, but nothing else in the vehicle worked, such as the windows, locks, windshield wipers and interior lights etc. the problem was sporadic and each time the consumer went to the dealer, they were unable to find any problems. *jb | |||