Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
05/01/20091
 I recently purchased a 2008 dodge caravan and discovered that i couldn't get all the car seats in. we called several friends to see what they do, and they say that they gave up after getting bloody knuckles trying to put the seats in and now don't use one. the car manufacturers claim that because there are 7 seat-belts that it is a seven passenger vehicle. this leads to parents getting frustrated because they can't fit the car seats, so they let their child go without. the back seat has 3 seat belts but it is impractical to get 3 car seats, or booster seats in. there is a gap in what the safety guidelines require and what the manufacturers are selling. this leads to parents giving up and children suffering the consequences. i am a fireman and experience won't let me give in to letting my children travel unsafely. surely, the manufacturers can add 4-5 inches of hip room, allowing 3 child seats to fit where there are 3 seat belts. *tr
02/06/200913963
 Tl*the contact owns a 2008 dodge grand caravan. the contact stated that the second row bench seat has a lock in the back of the seat, but it is not locking properly. there are no instructions in the manual that state how the seat should lock in the frame. the vehicle was taken back to the dealer and the contact stated that they were doing it incorrectly and could not figure out the correct way to lock the seat in place. he called different manufacturers and they stated that the seats should be locked in a downward position. the picture in the manual does not effectively illustrate how to lock the seats. six different mechanics could not figure out the pictures in the manual. the failure mileage was 13,963.