Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV)
J-0303/01/200910028832Chrysler: an incorrect positive crankcase ventilation (pcv) valve may have been installed. an incorrect pcv valve can cause excessive exhaust emissions. csc letter was received. *pe06/01/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
08/01/2012820001
 The rear heater diverter valve has a large crack in it and while searching i seen many others that had this problem. it should not happen. it causes coolant leaks and overheats. *tr
08/01/201282000
 The rear heater diverter valve has a large crack in it and while searching i seen many others that had this problem. it should not happen. it causes coolant leaks and overheats.
ENGINE AND ENGINE COOLING
06/01/2011450001
 Freon began to leak into the cabin of the vehicle after having the ac recharged. *tr
10/21/201173866
 Tl-the contact owns a 2009 dodge grand caravan. the contact noticed smoke coming from the engine. after inspection, he noticed that the heater had fractured and was causing water to leak onto the engine compartment. the contact took the part to the dealer where he was informed that the heater hose would need to be replaced. the manufacturer was made aware of the failure however, offered no assistance. no repairs were performed. the current and failure mileages were 73,866. kmj
10/21/201173866
 Tl-the contact owns a 2009 dodge grand caravan. the contact noticed smoke coming from the engine. after inspection he noticed that the heater had fractured causing water to leak onto the engine compartment. the contact took the part to the dealer where he was informed that the heater hose would need to be replaced. the manufacturer was aware of the failure;however, offered no assistance. no repairs were performed. the current and failure mileages were 73,866. bw
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
01/14/201134914
 Bought vehicle on 12-14-2010(used from a car dealer) vehicle was suppose to have been inspected(72 point check) this van had 34,916 miles on it. dealer did recalls and warranty work. we complained about the tire light going on & off. was advised that nothing was wrong with the monitor, that the tires just needed a little air for the higher altitude. they over filled tires. tire light came on again. this time we were advise, by a tire dealer, that the valves(monitors) were cracked & leaking air. also the engine light came on and stayed on until we got to the dealer, he said to turn off the motor and restart the engine. this time it went off. after reading the complaints about engine lights, we are scared that the dealers are again lying to us. we do not want to end up with the vehicle just stopping on us on the highway, infront of an 18 wheeler! this engine light problem has occurred to others and their transmission just quit. we believe that these dealers, are in denial. why did the dealer tell my husband just to turn off the vehicle without using a code to find out what the problem is? we have had the vehicle in 2 times about the 'low tire light & each time they just blew it off as needing air! it was an independent tire person who actually examined the tire to find the cracked valve-he did not have any thing to gain, as the valve stem was returned again to the dealer. when we looked back at the repair tickets (2) we noticed that our reporting of the tire light being on was not even on either of the repair tickets! btw: our 1999 dodge ram 1500 truck has the irregular & accellerated idle as well as the out of no where acceleration, which we found many complaints on the internet. we copied dozens of these complaints off the internet, as well as their solutions/fixes and gave the stack of paperwork to the dealer.(we had been back to the dealers dozens of times previously) as the problem kept coming back.the internet repairs it worked. we hope these can be 2