Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SERVICE BRAKES, HYDRAULIC
09V351000ELDORADO NATIONALfrom 01/31/2008 to 05/31/2009V (Vehicle)8210/13/2009MFRCHRYSLER GROUP LLC09/11/200909/11/2009
Defect SummaryEldorado national is recalling model year 2008-2009 amerivan mobility vehicles built on chrysler town & country and dodge grand caravan platforms vehicles. the rear brake lines may have been improperly routed and not secured properly during the alteration. if not routed and secured properly, the brake lines could rub against the vehicle causing a brake fluid leak.
Consequence SummaryA brake fluid leak could result in a loss of braking ability, possibly causing a crash.
Corrective SummaryEldorado national amerivan dealers will inspect the vehicles and if the brake lines were improperly routed they will be correctly reinstalled free of charge. the safety recall began on october 13, 2009. owners may contact eldorado national at 1-800-955-9086. these minivans have been altered into wheelchair accessible vehicles by eldorado. this recall is not being conducted by chrysler group llc and will not be performed at no cost by dodge or chrysler dealers unless they are also an eldorado national dealer.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
03/05/201234472
 During a service visit to have the front brakes repaired under an extended warranty issued by the manufacturer for premature failure, i was notified that the rear pads and rotors also needed replaced, with the addition of an adapter to correct the problem that caused the premature failure of the rear pads and rotors. the manufacturers extended warranty did not cover the rear. the pads were not wearing evenly, the inside pads had worn to the wear indicator and the outside pads were worn to only 50%. additionally, the left rear rotor was worn at a more significant rate than the right rear rotor.
10/14/2010
 My van has been to the dealer 2 times with front brakes shaking the vehicle so bad it is hard to drive. it has started again within 8000 miles of the last repair. now has 36000 miles on it. i have owned 6 caravans and have never had this problem with the others. something is causing the rotors to warp.
03/05/201234472
 During a service visit to have the front brakes repaired under an extended warranty issued by the manufacturer for premature failure, i was notified that the rear pads and rotors also needed replaced, with the addition of an adapter to correct the problem that caused the premature failure of the rear pads and rotors. the manufacturers extended warranty did not cover the rear. the pads were not wearing evenly, the inside pads had worn to the wear indicator and the outside pads were worn to only 50%. additionally, the left rear rotor was worn at a more significant rate than the right rear rotor.
10/14/2010
 My van has been to the dealer 2 times with front brakes shaking the vehicle so bad it is hard to drive. it has started again within 8000 miles of the last repair. now has 36000 miles on it. i have owned 6 caravans and have never had this problem with the others. something is causing the rotors to warp.
03/05/201234472
 During a service visit to have the front brakes repaired under an extended warranty issued by the manufacturer for premature failure, i was notified that the rear pads and rotors also needed replaced, with the addition of an adapter to correct the problem that caused the premature failure of the rear pads and rotors. the manufacturers extended warranty did not cover the rear. the pads were not wearing evenly, the inside pads had worn to the wear indicator and the outside pads were worn to only 50%. additionally, the left rear rotor was worn at a more significant rate than the right rear rotor.
10/14/2010
 My van has been to the dealer 2 times with front brakes shaking the vehicle so bad it is hard to drive. it has started again within 8000 miles of the last repair. now has 36000 miles on it. i have owned 6 caravans and have never had this problem with the others. something is causing the rotors to warp.
02/25/201245650
 Drivers side rear brake stayed engaged. overheated wheel and brake assembly. this has occurred another time approximately 2,000 miles later. suspect traction control system was applying braking to that wheel. brake released when vehicle was restarted.
12/17/201134000
 The rear brake pads on this vehicle failed completely at only 34,000 miles. no tattle-tale compoent was on the original brake pads, so there was no warning that the brakes were wearing until the brake shoes starting grinding on the rotors. we have noticed excessive brake dust on the rear wheels starting at around 7500 miles on this vehicle. the front brakes still have 60-70% wear left on them.
12/12/201131000
 Tl- the contact owns a 2009 dodge grand caravan. the contact stated the rear brakes continuously wore prematurely. the contact stated that at 31,000 miles, he was told that the front brakes were at 45 percent and the rear brakes were only at 15 percent. the contact had not experienced a failure. the failure and the current mileages were 31,000. kmj
12/12/201131000
 Tl- the contact owns a 2009 dodge grand caravan. the contact stated the rear brakes wore out prematurely. the contact stated the rear brakes needed to be replaced at 31,000 miles. the dealer told the contact the front brakes were at 45%, but the rear brakes needed to be replaced because they were at 15%. the contact did not have any brakes failures, but feels this is a manufacturers defect. the failure mileage and current mileages were 31,000.rl
09/12/201141400
 Tl* the contact owns a 2009 dodge grand caravan. the contact stated that the brake pads and rotors were wearing prematurely. the dealer replaced the brake pads and rotors one year prior to the recent failure. the dealer could not explain the cause of the failure. the failure mileage was 41,400.
09/12/201141400
 Tl-the contact owns a 2009 dodge grand caravan. the contact stated that the brake pads and rotors were wearing prematurely. the dealer replaced the brake pads and rotors one year prior to the recent failure. the dealer could not explain the cause of the failure. the failure mileage was 41,400. kmj
09/12/201141400
 Tl-the contact owns a 2009 dodge grand caravan. the contact stated the brake pads and rotors are wearing prematurely. the dealer replaced the brake pads and rotors a year ago and 20,000 miles later the pad and rotors needed to be replaced. the dealer could not explain what's causing the brake pads and rotors to wear prematurely. the failure mileage was 41,400. jo
10/28/201136060
 We were on a trip and while on the trip the vehicle rolled over the 36k warranty. we were on the interstate going 75 mph when the rear of the vehicle started making a terrible vibration and vibration noises. we were able to get off on an exit within 1/4 mile of the vehicle making this noise. after we were able to stop the left rear tire smelled awful like something burning. after we got it to the dodge dealer they confirmed that the caliper had failed on the left side of the vehicle. they stated that our vin did not match those vehicles having the rear brake issues. obviously we were experiencing the same issue as the other vehicles. chrysler did agree to cover the failed caliper, but would not pay for the warped rotors or new brakes and would not cover the caliper on the right side as it had not yet failed (even though the rotor was badly warped). the rotors were on back order and would take 3 weeks to get in. we were told not to drive the vehicle as it was a safety hazard yet chrysler was unwilling to take responsibility and replace the right side caliper as it had not yet failed. we replaced the right side caliper at our cost and both rotors and brakes as both rotors were warped badly....from defective calipers...but since only 1 side was locking up and smoking they would only replace the 1 side. i did not want to put my family in a vehicle that could become a fire hazard and believe that this is totally irresponsible of chrysler to put peoples lives in danger and not even acknowlege it since our vin supposedly did not fit with the vehicles that were deemed to have that problem. we contacted chrysler customer service directly and talked about the issue and the representative was basically unwilling to look up anything never offered to take any information from us (name, vehicle info), but yet was very eager to dismiss that there was an issue.
11/16/201134918
 They had to replace the front brakes at 32000 miles and now the rear brakes at 34900. i have had multiple chrysler vans and never had to replace the brakes even after 60000 miles or more.
10/28/201136060
 We were on a trip and while on the trip the vehicle rolled over the 36k warranty. we were on the interstate going 75 mph when the rear of the vehicle started making a terrible vibration and vibration noises. we were able to get off on an exit within 1/4 mile of the vehicle making this noise. after we were able to stop the left rear tire smelled awful like something burning. after we got it to the dodge dealer they confirmed that the caliper had failed on the left side of the vehicle. they stated that our vin did not match those vehicles having the rear brake issues. obviously we were experiencing the same issue as the other vehicles. chrysler did agree to cover the failed caliper, but would not pay for the warped rotors or new brakes and would not cover the caliper on the right side as it had not yet failed (even though the rotor was badly warped). the rotors were on back order and would take 3 weeks to get in. we were told not to drive the vehicle as it was a safety hazard yet chrysler was unwilling to take responsibility and replace the right side caliper as it had not yet failed. we replaced the right side caliper at our cost and both rotors and brakes as both rotors were warped badly....from defective calipers...but since only 1 side was locking up and smoking they would only replace the 1 side. i did not want to put my family in a vehicle that could become a fire hazard and believe that this is totally irresponsible of chrysler to put peoples lives in danger and not even acknowlege it since our vin supposedly did not fit with the vehicles that were deemed to have that problem. we contacted chrysler customer service directly and talked about the issue and the representative was basically unwilling to look up anything never offered to take any information from us (name, vehicle info), but yet was very eager to dismiss that there was an issue.
11/16/201134918
 They had to replace the front brakes at 32000 miles and now the rear brakes at 34900. i have had multiple chrysler vans and never had to replace the brakes even after 60000 miles or more.
10/28/201136060
 We were on a trip and while on the trip the vehicle rolled over the 36k warranty. we were on the interstate going 75 mph when the rear of the vehicle started making a terrible vibration and vibration noises. we were able to get off on an exit within 1/4 mile of the vehicle making this noise. after we were able to stop the left rear tire smelled awful like something burning. after we got it to the dodge dealer they confirmed that the caliper had failed on the left side of the vehicle. they stated that our vin did not match those vehicles having the rear brake issues. obviously we were experiencing the same issue as the other vehicles. chrysler did agree to cover the failed caliper, but would not pay for the warped rotors or new brakes and would not cover the caliper on the right side as it had not yet failed (even though the rotor was badly warped). the rotors were on back order and would take 3 weeks to get in. we were told not to drive the vehicle as it was a safety hazard yet chrysler was unwilling to take responsibility and replace the right side caliper as it had not yet failed. we replaced the right side caliper at our cost and both rotors and brakes as both rotors were warped badly....from defective calipers...but since only 1 side was locking up and smoking they would only replace the 1 side. i did not want to put my family in a vehicle that could become a fire hazard and believe that this is totally irresponsible of chrysler to put peoples lives in danger and not even acknowlege it since our vin supposedly did not fit with the vehicles that were deemed to have that problem. we contacted chrysler customer service directly and talked about the issue and the representative was basically unwilling to look up anything never offered to take any information from us (name, vehicle info), but yet was very eager to dismiss that there was an issue.
11/16/201134918
 They had to replace the front brakes at 32000 miles and now the rear brakes at 34900. i have had multiple chrysler vans and never had to replace the brakes even after 60000 miles or more.
08/11/20109886
 2009 d gr caravan purchased new, have had to have front brakes rotors , shaved , then brakes & rotors replaced , then again rear rotors shaved at 22,000 miles there definetly is an issue with the brakes on this vehicle. and needs to be address by dodge. also had elecrical problems and van cut off on me once going 45 mph , then approx 25 mph, then again at a stop. this is the 1st new car i have ever purchased , , not an easy thing for me as i only make $25,000 a yr and i am so frustrated that i promise i will only buy used from now on, if i am going to pay nearly $30,000 for a vehicle , i dont expect to have to have it in the shop 4 + times.and to have to shell out a couple hundred dollars every 6 months on it...
07/27/201138276
 The van had squealing noise (at times) while driving. then we noticed the strong smell of the brakes,like you are going down a steep hill,the burning smell.must be the brake caliper sticking...so i took it to the dealer(where i bought it new) and was told that i needed new brake pad,new rotors at a cost of $777.00. the van only had 38,282 miles on it.
11/30/201029877
 Vibration when braking. dealer stated that all 4 brake rotors were warped and would need to be turned. in addition front brake pads would need to be replaced. had to pay for this myself. at 40,000 miles vibration when braking started to reoccur. dealer agreed to replace all 4 rotors and pick up all but $250.00 of the cost as a goodwill gesture. from reading other complaints, there is something definitely wrong with the rotors on the 2009 dodge caravan/grand caravan.
07/27/201138276
 The van had squealing noise (at times) while driving. then we noticed the strong smell of the brakes,like you are going down a steep hill,the burning smell.must be the brake caliper sticking...so i took it to the dealer(where i bought it new) and was told that i needed new brake pad,new rotors at a cost of $777.00. the van only had 38,282 miles on it.
11/30/201029877
 Vibration when braking. dealer stated that all 4 brake rotors were warped and would need to be turned. in addition front brake pads would need to be replaced. had to pay for this myself. at 40,000 miles vibration when braking started to reoccur. dealer agreed to replace all 4 rotors and pick up all but $250.00 of the cost as a goodwill gesture. from reading other complaints, there is something definitely wrong with the rotors on the 2009 dodge caravan/grand caravan.
08/13/201123000
 Replaced front rotors and break pads at 23k, vibrating somewhat. dealer at that point said back brake pads wearing down, will soon need to replace and shave back rotors. at 26k, shaking on drivers wheel,vibrating badly when breaking was dangerous. needed back brake pads and new rotors, rotors were whorped. my 4th new caravan in 2 decades was a real disappointment! although, the extended warranty for the front brakes were only $50 and now the back brakes $120 deductible is not alot, i shouldnt be paying to replace until 4-5 years or 40k-50k miles like our last 8 cars! i guess it's better then transmission trouble at 50k on my 1st caravan.
07/31/20119000
 Steering wheel shaken at 9000 miles(warped rotors). dealer replaced free due to mileage and i have 21000 now and steering wheel is shaken like crazy again. this vans braking system is dangerous when braking with no idea brakes are in the early stages of warping. there is so many complaints about this models brakes and something needs to be done before we have deaths.
07/08/201128500
 2009 dodge frand caravan rear brakes failure at 28,500 miles.. went in for oil change at 24k was told brakes were getting low. at 28,5k i was told brakes were close to metal to metal. an extended waranty was issued for front brakes, i was told by chrysler that 15k to 20k was normal wear and life expectancy for the rear brakes on this vehicle. i refused repair and vehicle is sitting in my yard not being used. i was told also by chrysler that unless more info was sent to them supporting that the issue was not nornal wear chrysler would be denying my claim and would not be offering any assistance on thos issue.
07/14/201144024
 Warped front brake rotors: received a notice from chrysler of extended warranty on brakes because pads and rotors might need replacement earlier than expected. took it to the dealer 1/28/11 at 35,300 miles and they said there was no problem. at 44,000 miles noticed faint squeal. took it to independent mechanic who found that front brake rotors were severely warped and needed to be replaced. mechanic said there was was no need to replace pads, which were fine, and that this was unusual because they usually wear at the same time. (note that high mileage comes from cross-country trips in the interstate, without heavey use of brakes)
07/08/201128500
 2009 dodge frand caravan rear brakes failure at 28,500 miles.. went in for oil change at 24k was told brakes were getting low. at 28,5k i was told brakes were close to metal to metal. an extended waranty was issued for front brakes, i was told by chrysler that 15k to 20k was normal wear and life expectancy for the rear brakes on this vehicle. i refused repair and vehicle is sitting in my yard not being used. i was told also by chrysler that unless more info was sent to them supporting that the issue was not nornal wear chrysler would be denying my claim and would not be offering any assistance on thos issue.
07/14/201144024
 Warped front brake rotors: received a notice from chrysler of extended warranty on brakes because pads and rotors might need replacement earlier than expected. took it to the dealer 1/28/11 at 35,300 miles and they said there was no problem. at 44,000 miles noticed faint squeal. took it to independent mechanic who found that front brake rotors were severely warped and needed to be replaced. mechanic said there was was no need to replace pads, which were fine, and that this was unusual because they usually wear at the same time. (note that high mileage comes from cross-country trips in the interstate, without heavey use of brakes)
06/02/20109800
 Tl-the contact owns a 2009 dodge grand caravan. the contact stated that while driving approximately 45 mph he applied the brakes and the brake pedal began to pulsate. the steering wheel also began to shake during the failure. the vehicle was taken to an authorized dealer where the contact was informed that both front rotors were warped. the rotors were replaced. approximately eight months later the failure recurred. the vehicle was taken to another authorized dealer where the contact was informed that the brakes exhibited an acceptable amount of rust but did not need to be repaired. approximately four months later the vehicle was taken back to the dealer where the contact was advised to replace the rear rotors. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 9,800 and the current mileage was 23,000. sm.
07/08/201128500
 2009 dodge frand caravan rear brakes failure at 28,500 miles.. went in for oil change at 24k was told brakes were getting low. at 28,5k i was told brakes were close to metal to metal. an extended waranty was issued for front brakes, i was told by chrysler that 15k to 20k was normal wear and life expectancy for the rear brakes on this vehicle. i refused repair and vehicle is sitting in my yard not being used. i was told also by chrysler that unless more info was sent to them supporting that the issue was not nornal wear chrysler would be denying my claim and would not be offering any assistance on thos issue.
07/14/201144024
 Warped front brake rotors: received a notice from chrysler of extended warranty on brakes because pads and rotors might need replacement earlier than expected. took it to the dealer 1/28/11 at 35,300 miles and they said there was no problem. at 44,000 miles noticed faint squeal. took it to independent mechanic who found that front brake rotors were severely warped and needed to be replaced. mechanic said there was was no need to replace pads, which were fine, and that this was unusual because they usually wear at the same time. (note that high mileage comes from cross-country trips in the interstate, without heavey use of brakes)
06/02/20109800
 Tl-the contact owns a 2009 dodge grand caravan. the contact stated that while driving approximately 45 mph he applied the brakes and the brake pedal began to pulsate. the steering wheel also began to shake during the failure. the vehicle was taken to an authorized dealer where the contact was informed that both front rotors were warped. the rotors were replaced. approximately eight months later the failure recurred. the vehicle was taken to another authorized dealer where the contact was informed that the brakes exhibited an acceptable amount of rust but did not need to be repaired. approximately four months later the vehicle was taken back to the dealer where the contact was advised to replace the rear rotors. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 9,800 and the current mileage was 23,000. sm.
07/08/201128500
 2009 dodge frand caravan rear brakes failure at 28,500 miles.. went in for oil change at 24k was told brakes were getting low. at 28,5k i was told brakes were close to metal to metal. an extended waranty was issued for front brakes, i was told by chrysler that 15k to 20k was normal wear and life expectancy for the rear brakes on this vehicle. i refused repair and vehicle is sitting in my yard not being used. i was told also by chrysler that unless more info was sent to them supporting that the issue was not nornal wear chrysler would be denying my claim and would not be offering any assistance on thos issue.
07/14/201144024
 Warped front brake rotors: received a notice from chrysler of extended warranty on brakes because pads and rotors might need replacement earlier than expected. took it to the dealer 1/28/11 at 35,300 miles and they said there was no problem. at 44,000 miles noticed faint squeal. took it to independent mechanic who found that front brake rotors were severely warped and needed to be replaced. mechanic said there was was no need to replace pads, which were fine, and that this was unusual because they usually wear at the same time. (note that high mileage comes from cross-country trips in the interstate, without heavey use of brakes)
06/02/20109800
 Tl-the contact owns a 2009 dodge grand caravan. the contact stated that while driving approximately 45 mph he applied the brakes and the brake pedal began to pulsate. the steering wheel also began to shake during the failure. the vehicle was taken to an authorized dealer where the contact was informed that both front rotors were warped. the rotors were replaced. approximately eight months later the failure recurred. the vehicle was taken to another authorized dealer where the contact was informed that the brakes exhibited an acceptable amount of rust but did not need to be repaired. approximately four months later the vehicle was taken back to the dealer where the contact was advised to replace the rear rotors. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 9,800 and the current mileage was 23,000. sm.
07/14/201144024
 Warped front brake rotors: received a notice from chrysler of extended warranty on brakes because pads and rotors might need replacement earlier than expected. took it to the dealer 1/28/11 at 35,300 miles and they said there was no problem. at 44,000 miles noticed faint squeal. took it to independent mechanic who found that front brake rotors were severely warped and needed to be replaced. mechanic said there was was no need to replace pads, which were fine, and that this was unusual because they usually wear at the same time. (note that high mileage comes from cross-country trips in the interstate, without heavey use of brakes)
06/02/20109800
 Tl-the contact owns a 2009 dodge grand caravan. the contact stated that while driving approximately 45 mph he applied the brakes and the brake pedal began to pulsate. the steering wheel also began to shake during the failure. the vehicle was taken to an authorized dealer where the contact was informed that both front rotors were warped. the rotors were replaced. approximately eight months later the failure recurred. the vehicle was taken to another authorized dealer where the contact was informed that the brakes exhibited an acceptable amount of rust but did not need to be repaired. approximately four months later the vehicle was taken back to the dealer where the contact was advised to replace the rear rotors. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 9,800 and the current mileage was 23,000. sm.
04/28/201021291
 Very noticeable brake pulsation,all four brake rotors and pads replaced due to their being pitted,rusted and down to metal on metal. since off warranty asked for goodwill from dodge dealer and repair done for $100. once again on 08/02/2010 the front rotors were found to be bad by dealer and replaced by dealer under warranty. now, as of 07/07/2011 left rear brake appears to be stuck in a locked on position, brake is overheating,squealing and poor gas mileage and causing damage to rotor, pad and caliper per local mechanic. this failure is a real danger to someone who doesn't notice the condition as it may cause a fire due to excessive heat, premature tire wear, loss of braking due to fade and boiling of brake fluid. this condition also causes other brakes to work harder causing their premature wear.
06/15/201171400
 2009 dodge grand caravan 70,000 miles having problems with dragging rear brakes and short (under 20,000) miles for top of line brake pads still haven't found a fix for this.
06/23/201123673
 Tl-the contact owns a 2009 dodge grand caravan. the vehicle was taken to an authorized dealer to have the brakes repaired under warranty. while having the vehicle repaired, the contact was informed that the rear rotors were warped and needed to be replaced. the vehicle was not repaired. the contact expressed concern over the rotors warping on a low mileage vehicle. the failure and current mileages were 23,673. sm.
06/23/201123673
 Tl- the contact owns a 2009 dodge grand caravan. the contact took the dealer into the dealer to have the front breaks serviced under an extended warranty and was told that the rear rotors were warped on the vehicle and needed to be replaced. the contact feels this is a manufacturer
04/15/201125000
 Tl-the contact owns 2009 dodge grand caravan. the contact stated while attempting to brake the vehicle hesitates and pulsates. the vehicle was taken to the dealer who performed a diagnosed the failure was located at the rear and front brake rotors and pads. the dealer replaced the rear and front brake pads and rotors. the vehicle was repaired. the failure mileage was 25,000 and the current mileage was 27,000. li
01/20/201019295
 Brakes would squeal and screech while driving and would stop when the brakes were applied. the front rotor was red hot and smoking. i later had the same problem with the rear brakes and they had to replace the rotors pads and calipers. this appeared again after 15,000 miles and they said it was normal and wanted to charge me for repair.
06/27/20109100
 On 6/27/2010 my family and myself were traveling to hackensack mn on hwy 371 and when i attempted to pass a slow moving vechicle my mini van kept increaseing in speed. no injuries happened i calmly got it to stop but i had to pull off to the side of the road and shut off the engine. the cruise was on but not activated. i tried to hit the cancel switch hit the on off switch all the time pushing the brake pedal. the skid protection light and brake light came on and the brakes heated up realy bad but i was able to stop. the engine would not stop racing and the lights would not go out until i shut down the engine on the side of the road. we then continued our trip with no more incidents and i did try to get it to happen again with no luck.
04/10/201013000
 Shaking in steering wheel when brakes applied at higher speeds. started intermittently at about 12,000-13,000 miles, proceeded to get worse. husband at first couldnt feel it so i did not take it in. when it got really bad i told my husband to take it for a drive again, he said he thought it was the rotors to take it in to the dealer. sure enough i had warped rotors which were changed on june 4, 2010. i am not the only person i know to have this problem at such low miles on a dodge vehicle. i have informed them to notify you.
09/22/20093095
 Tl*-the contact owns a 2009 dodge caravan. while the contact was driving approximately 45 mph the brake pedal was engaged and the vehicle started to vibrate. the vehicle was taken to the dealer where the technician replaced the front rotors. the second failure occurrence was approximately six months after the service repair was performed on the vehicle. the dealer replaced the rotors and calipers. the vehicle was taken to the dealer for the identical failure for the third time, and had not been repaired at the time of the complaint. the manufacturer was notified which informed the failure would be under an investigation. the contact was waiting on a response from the manufacturer regarding the failure. the failure mileage was 3,095. the current mileage was 9,100.
11/18/2009143381
 Brand new 2009 dodge grand caravan. all four rotors on this van had to be replaced. the brakes were like new. mileage 14,338. *tr
04/03/2009235001
 Had to replace pads and rotors on 2009 dodge grand caravan. total mileage on vehicle was 23,500 miles. firestone, where work was done, told me that they had used cheap parts during manufacture. spoke to an acquaintance who also has the same type of vehicle and he had to replace his pads and rotors also at about the same mileage. think this is a safety issue because of people continuing to drive because they expect 30k or more just out of the pads and the fact that this has happened to 2 out 2 owners of dodge caravans. *tr
10/17/2009210001
 2008 dodge caravan. my wife complained about noise from brakes. brought in for a diagnosis and it needs both front and rear brake pads and rotors. the car has 21,000 miles, 90 percent on the highway. after research on the internet, this is a common complaint and chrysler is refusing to do anything about the accelerated wear on the pads and rotors. apparently the subpar materials that are used are over heating causing this wear. this is totally unacceptable. chrysler needs to address this and issue a recall. we were lucky to get 21,000 mi. from reading many other complaints, most need replacing around the 12,000 mile mark. *tr