Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/06/2012 | 64000 | 1 | |
| Almost to work in my 2009 dodge grand caravan which is approximately a one hour drive and light sensor came on in car. once got to work noticed rear driver side tire air low. at lunch tried to fill with air but could not because the was valve going into the tire. took to tire repair shop where they informed me that tire sensor cap was missing. they could not tell me why or how that would happen. they had to replace entire sensor at a cost of $130. then 3 days later tire light came on again and this time front passenger tire was low. looked at tire sensor cap and notice it was cracked, corroded and piece missing from cap. looked at other two caps and they are both cracked and corroded. so that explains why first cap was missing - it corroded and fell off. so now remaining 3 sensors need to be replaced. took to dealer but was told not covered under my extended warranty. seems to me if all 4 sensor caps are cracked, corroded and falling off there is a defect and a recall should be done. luckily i did not have the air leak quickly from the tire nor did it cause an accident but it easily could have. *tr | |||
| 07/01/2011 | 50000 | 1 | |
| Tire pressure sensor was on. tire pressure was fine. one tire started a slow leak, brought it to mechanic. values have corroded, one fell in the tire. all the sensors had to be replaced. *tr | |||
| 02/16/2011 | 47000 | ||
| Tl* the contact owns a 2009 dodge grand caravan. the contact stated that two of the valve stems deteriorated and caused the cap to fracture from the vehicle. the vehicle was taken to a local repair station where the first valve stem was replaced february 2011. the second failure occurred on april 2011 and the second valve stem was repaired at the same repair station. the contact called an authorized dealer who offered no assistance. the manufacturer was not notified of the failure. the current mileage was approximately 49,000 and the failure mileage was approximately 47,000. | |||
| 02/16/2011 | 47000 | ||
| Tl-the contact owns a 2009 chrysler grand caravan. the contact stated that two of the valve stems rotted away and popped off the cap. the vehicle was taken to a local gas station where the first stem was replaced february 2011. the second failure occurred in april 2011 and the same gas station repaired the stem. the contact called the authorized dealer who offered no assistance. the manufacturer had not been notified. the current mileage was approximately 49,000. the failure mileage was approximately 47,000-bk | |||
| 04/12/2010 | 35438 | ||
| April 12th i had the oil change in my 2009 dodge caravan at valvaline. as i was driving home my low light indicator came on. i checked the air pressure and they were all fine. i am in sales and do a great deal of travel in this caravan in the minneapolis area. i could feel the van pulling harder and harder to the right. when i pull in to the parking lot, the right front tire was low. the air valve blow out and complete deflated the tire. if i would have been driving, who knows what could have happened. i got the tire changed and brought the car to goodyear. i was telling me co worker about this and she has had the same thing happen to her 2009. | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 03/17/2012 | 33329 | ||
| A corroded valve stem let go just after the low tire light came on.this was the first time this has happened. we managed to pull over to the berm and called aaa. the man came out and put the spare tire on and we able to get home. i checked out the other valve stems and they are corroded also. | |||
| 05/24/2011 | 40778 | ||
| Valve system failure: while traveling 2000 miles from home, the low tire pressure dashboard warning light came on. we checked all tire pressure and filled one low tire, but light came back on. we took it to mechanic who noted that the valve stem was corroded and cracked, and could have come dislodged at any moment, causing a blowout. replaced tpms sensor at a cost of $153. | |||
| 07/10/2011 | 38750 | ||
| 2009 dodge grand caravan valve stem failure. in nov we went out for thanksgiving supper come out and found front left tire flat, valve stem was broken off and could not find cap or valve. van had about 38,000 on it. this sunday pulled back into drive and in matter of seconds rear right went flat. found same problem. went over to check left rear and found crack in stem within 1/32 below cap, i called for new stems dealer is out of stock so the van must sit. i will have to put rubber stems in and deal with the light so i can use the van. now what would happen if my wife or myself with kids and grandkids are on a trip busy roads,lots of traffic and this would happen. when these blow tires are flat in seconds. its makes me afraid to drive noing this could happen. $74.25 each per stem not including labor. this is not fair or should not be aload on vehicles. thanks for your time. the van now has 40,449 | |||
| 04/27/2011 | 135540 | ||
| Driver's front tire pressure sensor nut corroded and broke off causing an immediate flat tire. the almost new tire (less than 25,000km) was also destroyed in the process of bring the vehicle to a safe stop. had to purchase a new sensor as well as a new tire. $361.35 later out of my pocket for a defect that i am told is not restricted to dodge vehicles but with all tire pressure sensors in general. the defect having to do with the metal components being used. if the compnents were rubber as regular valve stems are or even rubber coated such failures would be greatly reduced. would like for dodge to pay my bill but unlikely..... mileage and speed are canadian and in km and km/h | |||
| 04/25/2011 | |||
| 2009 grand caravan. was washing the wheels, around the valve stem area, when the valve snapped off at the base of the valve cap, releasing all the air in the tire within 10 seconds. had this been a part failure during a high speed drive in heavy traffic, it would have been catastrophic. there should be a safety alert regarding this defect and an immediate recall. i refused to pay a $150.00 tire repair , so i opted out with removing the existing pressure monitoring system, and had a good old rubber valve stem put in, and the tire rebalanced. if a recall is not implimented soon, i plan on having all the valve stems replaced, and with all the other problems i've had with this vehicle, i would never again by a dodge. | |||
| 04/27/2011 | 135540 | ||
| Driver's front tire pressure sensor nut corroded and broke off causing an immediate flat tire. the almost new tire (less than 25,000km) was also destroyed in the process of bring the vehicle to a safe stop. had to purchase a new sensor as well as a new tire. $361.35 later out of my pocket for a defect that i am told is not restricted to dodge vehicles but with all tire pressure sensors in general. the defect having to do with the metal components being used. if the compnents were rubber as regular valve stems are or even rubber coated such failures would be greatly reduced. would like for dodge to pay my bill but unlikely..... mileage and speed are canadian and in km and km/h | |||
| 04/25/2011 | |||
| 2009 grand caravan. was washing the wheels, around the valve stem area, when the valve snapped off at the base of the valve cap, releasing all the air in the tire within 10 seconds. had this been a part failure during a high speed drive in heavy traffic, it would have been catastrophic. there should be a safety alert regarding this defect and an immediate recall. i refused to pay a $150.00 tire repair , so i opted out with removing the existing pressure monitoring system, and had a good old rubber valve stem put in, and the tire rebalanced. if a recall is not implimented soon, i plan on having all the valve stems replaced, and with all the other problems i've had with this vehicle, i would never again by a dodge. | |||
| 03/08/2011 | 53000 | ||
| 2 tpms valve stems on my 2009 dodge caravan broke off in the mechanics hand while unscrewing the valve stem cap as he was checking tire pressure. this occurred at the dodge dealer where i purchased the vehicle. this is 3 out of 4 valve stems on this van that have broken. first was on 10/20/10, other two today (3/8/11). metalic stems not made to stand up to normal road conditions. parts and labor is $152 each tire, just for the valve stems! | |||
| 01/14/2011 | 34914 | ||
| Bought vehicle on 12-14-2010(used from a car dealer) vehicle was suppose to have been inspected(72 point check) this van had 34,916 miles on it. dealer did recalls and warranty work. we complained about the tire light going on & off. was advised that nothing was wrong with the monitor, that the tires just needed a little air for the higher altitude. they over filled tires. tire light came on again. this time we were advise, by a tire dealer, that the valves(monitors) were cracked & leaking air. also the engine light came on and stayed on until we got to the dealer, he said to turn off the motor and restart the engine. this time it went off. after reading the complaints about engine lights, we are scared that the dealers are again lying to us. we do not want to end up with the vehicle just stopping on us on the highway, infront of an 18 wheeler! this engine light problem has occurred to others and their transmission just quit. we believe that these dealers, are in denial. why did the dealer tell my husband just to turn off the vehicle without using a code to find out what the problem is? we have had the vehicle in 2 times about the 'low tire light & each time they just blew it off as needing air! it was an independent tire person who actually examined the tire to find the cracked valve-he did not have any thing to gain, as the valve stem was returned again to the dealer. when we looked back at the repair tickets (2) we noticed that our reporting of the tire light being on was not even on either of the repair tickets! btw: our 1999 dodge ram 1500 truck has the irregular & accellerated idle as well as the out of no where acceleration, which we found many complaints on the internet. we copied dozens of these complaints off the internet, as well as their solutions/fixes and gave the stack of paperwork to the dealer.(we had been back to the dealers dozens of times previously) as the problem kept coming back.the internet repairs it worked. we hope these can be 2 | |||
| 02/22/2011 | 43000 | ||
| I bought my 2009 van in oct. in dec. i had to have both valve stems replaced because they were leaking air, i have since then read online about others having problems with this issue with the tire sensors. yesterday i went to take the cap off my front tire which had not been changed to regular valve stems and the whole stem came off in my hand and boom flat tire. thank god i was not driving when it went and had my children or someone else's child with me. i cannot believe that a design flaw like that would be not be recalled by now. just trying to take the cap off and boom it's in my hand. still cannot believe it. | |||
| 01/14/2011 | 34914 | ||
| Bought vehicle on 12-14-2010(used from a car dealer) vehicle was suppose to have been inspected(72 point check) this van had 34,916 miles on it. dealer did recalls and warranty work. we complained about the tire light going on & off. was advised that nothing was wrong with the monitor, that the tires just needed a little air for the higher altitude. they over filled tires. tire light came on again. this time we were advise, by a tire dealer, that the valves(monitors) were cracked & leaking air. also the engine light came on and stayed on until we got to the dealer, he said to turn off the motor and restart the engine. this time it went off. after reading the complaints about engine lights, we are scared that the dealers are again lying to us. we do not want to end up with the vehicle just stopping on us on the highway, infront of an 18 wheeler! this engine light problem has occurred to others and their transmission just quit. we believe that these dealers, are in denial. why did the dealer tell my husband just to turn off the vehicle without using a code to find out what the problem is? we have had the vehicle in 2 times about the 'low tire light & each time they just blew it off as needing air! it was an independent tire person who actually examined the tire to find the cracked valve-he did not have any thing to gain, as the valve stem was returned again to the dealer. when we looked back at the repair tickets (2) we noticed that our reporting of the tire light being on was not even on either of the repair tickets! btw: our 1999 dodge ram 1500 truck has the irregular & accellerated idle as well as the out of no where acceleration, which we found many complaints on the internet. we copied dozens of these complaints off the internet, as well as their solutions/fixes and gave the stack of paperwork to the dealer.(we had been back to the dealers dozens of times previously) as the problem kept coming back.the internet repairs it worked. we hope these can be 2 | |||
| 02/22/2011 | 43000 | ||
| I bought my 2009 van in oct. in dec. i had to have both valve stems replaced because they were leaking air, i have since then read online about others having problems with this issue with the tire sensors. yesterday i went to take the cap off my front tire which had not been changed to regular valve stems and the whole stem came off in my hand and boom flat tire. thank god i was not driving when it went and had my children or someone else's child with me. i cannot believe that a design flaw like that would be not be recalled by now. just trying to take the cap off and boom it's in my hand. still cannot believe it. | |||
| 10/10/2010 | 14800 | ||
| Tl-the contact owns a 2009 dodge grand caravan. the contact observed that the front driver side tire pressure sensor gauge was defective causing an excessive amount of air pressure loss in the tire. the dealer was notified of the failure and they informed the part was on back order for a period of two to three months. the contact had expressed concern of the safety risk involved. the failure mileage was 14,800. the vin was unavailable. js | |||
| 10/08/2010 | 31000 | ||
| Tire valve stem broke when putting air in the tire causing immediate deflation of tire. | |||
| 04/12/2010 | 35438 | ||
| April 12th i had the oil change in my 2009 dodge caravan at valvaline. as i was driving home my low light indicator came on. i checked the air pressure and they were all fine. i am in sales and do a great deal of travel in this caravan in the minneapolis area. i could feel the van pulling harder and harder to the right. when i pull in to the parking lot, the right front tire was low. the air valve blow out and complete deflated the tire. if i would have been driving, who knows what could have happened. i got the tire changed and brought the car to goodyear. i was telling me co worker about this and she has had the same thing happen to her 2009. | |||
| TIRES - VALVE | |||
| 06/18/2010 | 38000 | ||
| Tl- the contact owns a 2009 dodge grand caravan. the contact stated that she has had to replace three valve stems, (on any wheel of the vehicle) within the last year. the dealer replaced the sensor, but the failure reoccured. the manufacturer was not notified of the failure. the failure mileage was 38,000 and current mileage was 91,000. nw | |||