Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
02/21/201325000
 Tl* the contact owns a 2009 dodge grand caravan. the contact stated that the tire pressure warning light illuminated. in addition, the rear passenger tire would continuously deflate. the vehicle was taken to a local mechanic, where the contact was advised that the valve stem locking nut was corroded, cracked and disintegrated. the contact was advised that the valve stems needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 25,000 and the current mileage was 49,000.
02/21/201325000
 Tl- the contact owns a 2009 dodge grand caravan. the contact stated that the tire pressure warning light illuminated. in addition, the rear passenger tire would continuously deflate. the vehicle was taken to a local mechanic, where the contact was advised that the valve stem locking nut was corroded, cracked and disintegrated. the contact was advised that the valve stems needed to be replaced. the manufacturer was notified of the failure. the failure mileage was 25,000 and the current mileage was 49,000. kmj
02/21/201325000
 Tl- the contact owns a 2009 dodge grand caravan. the contact stated that the rear passenger tire continuously deflated and the front driver and passenger tires blew out due to the valve stem locking nut corroded, cracked and disentagrated. the tire warning light would illuminate before the failure. the vehicle was taken to a mechanic shop and upon inspection confirmed the failure and advised that the valve stems needed to be replaced. the manufacturer was notified who stated they replaced one valve stem on one tire and they will not repair any other tires. the failure mileage was 25,000 and the current mileage was 49,000. mw
06/08/201136000
 Tl - the contact owns a 2009 dodge grand caravan. the contact stated that all four of the tire pressure monitor valves became fractured. the vehicle was taken to the dealer who replaced the tire stem. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 36,000 and the current mileage was 46,000. kmj
06/08/201136000
 Tl - the contact owns a 2009 dodge grand caravan. the contact stated that the tire pressure monitor system cracked on all four wheels. the vehicle was taken to the dealer and decided to replaced the tire stem. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 36,000 and the current mileage was 46,000. pm
12/03/2012223001
 I was coming up to speed on the highway and my tpms light came on, 2009 dodge grand caravan sxt, and i could feel a shake of a front tire going flat. i pulled over and the tire was indeed flat, put on the spare and returned home. i pumped the tire back up, or attempted to and noticed air coming out the side of the metal valve stem. i contact chrysler customer affairs number and got a song and dance that required me to go to a dealer to get it inspected but not repaired, then to recontact chrysler to see if they are going to do anything. dealership said it's not a warranty item and needs to be replaced, and that i should do all 4 tire stems as this is a common problem...hello, $600 for 4 tire stems, are you nuts? this is a safety issue, i have read many pages of complaints about total failure of these metal valve stems leading to crashes and severely damaged tires due to sudden and unexpected failure of the poorly designed valve stems. this should be a recall. i see chrysler changed the design in mid 2010 to a more reliable rubber design...hmm, perhaps this was due to all the complaints. unfortunately there will need to be more injuries or deaths due to this flaw before someone does something about it. vehicle is extremely well cared for and has 22,300 miles. *tr
09/07/201130000
 Tl* the contact owns a 2009 dodge grand caravan. the contact stated that the tire continuously deflated. the contact mentioned that while inspecting the vehicle, he noticed that the tire valve stem was corroded. the vehicle was taken to the dealer who confirmed the failure and advised that the valve stems needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 30,000 and the current mileage was 50,000.
09/07/201130000
 Tl - the contact owns a 2009 dodge grand caravan. the contact stated that the tire continuously deflated. the contact mentioned that while inspecting the vehicle, he noticed that the tire valve stem was corroded. the vehicle was taken to the dealer who confirmed the failure and advised that the valve stems needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 30,000 and the current mileage was 50,000. kmj
09/06/2012640001
 Almost to work in my 2009 dodge grand caravan which is approximately a one hour drive and light sensor came on in car. once got to work noticed rear driver side tire air low. at lunch tried to fill with air but could not because the was valve going into the tire. took to tire repair shop where they informed me that tire sensor cap was missing. they could not tell me why or how that would happen. they had to replace entire sensor at a cost of $130. then 3 days later tire light came on again and this time front passenger tire was low. looked at tire sensor cap and notice it was cracked, corroded and piece missing from cap. looked at other two caps and they are both cracked and corroded. so that explains why first cap was missing - it corroded and fell off. so now remaining 3 sensors need to be replaced. took to dealer but was told not covered under my extended warranty. seems to me if all 4 sensor caps are cracked, corroded and falling off there is a defect and a recall should be done. luckily i did not have the air leak quickly from the tire nor did it cause an accident but it easily could have. *tr
09/07/201130000
 Tl - the contact owns a 2009 dodge grand caravan. the contact stated that the tire continuously deflated. the contact mentioned that inspecting the vehicle he noticed that the tire valve stem was corroded. the vehicle was taken to the dealer who confirmed the failure and stated that the valve stems needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 30,000 and the current mileage was 50,000. pm
09/06/2012640001
 Almost to work in my 2009 dodge grand caravan which is approximately a one hour drive and light sensor came on in car. once got to work noticed rear driver side tire air low. at lunch tried to fill with air but could not because the was valve going into the tire. took to tire repair shop where they informed me that tire sensor cap was missing. they could not tell me why or how that would happen. they had to replace entire sensor at a cost of $130. then 3 days later tire light came on again and this time front passenger tire was low. looked at tire sensor cap and notice it was cracked, corroded and piece missing from cap. looked at other two caps and they are both cracked and corroded. so that explains why first cap was missing - it corroded and fell off. so now remaining 3 sensors need to be replaced. took to dealer but was told not covered under my extended warranty. seems to me if all 4 sensor caps are cracked, corroded and falling off there is a defect and a recall should be done. luckily i did not have the air leak quickly from the tire nor did it cause an accident but it easily could have. *tr
09/06/201264000
 Almost to work in my 2009 dodge grand caravan which is approximately a one hour drive and light sensor came on in car. once got to work noticed rear driver side tire air low. at lunch tried to fill with air but could not because the was valve going into the tire. took to tire repair shop where they informed me that tire sensor cap was missing. they could not tell me why or how that would happen. they had to replace entire sensor at a cost of $130. then 3 days later tire light came on again and this time front passenger tire was low. looked at tire sensor cap and notice it was cracked, corroded and piece missing from cap. looked at other two caps and they are both cracked and corroded. so that explains why first cap was missing - it corroded and fell off. so now remaining 3 sensors need to be replaced. took to dealer but was told not covered under my extended warranty. seems to me if all 4 sensor caps are cracked, corroded and falling off there is a defect and a recall should be done. luckily i did not have the air leak quickly from the tire nor did it cause an accident but it easily could have.
08/18/201150000
 Tl- tl the contact owns a 2009 dodge grand caravan. the contact stated that while driving, the tire went flat instantly. the contact changed the tire and drove the vehicle to the mechanic for inspection. the mechanic stated that the valve stem needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and stated that they would open a case on the failure. the failure mileage was 50,000. kmj
08/18/201150000
 Tl- tl the contact owns a 2009 dodge grand caravan. the contact stated that while driving the vehicle, his tire went completely flat instantly. the contact changed the tire and drove the vehicle to the mechanic for inspection. the mechanic stated that the valve stem needed to changed. the vehicle was repaired but the failure recurred with 2 other tires. the manufacturer was notified and they stated that they would open a case on this failure. the failure mileage was 50,000. ap
07/01/2011500001
 Tire pressure sensor was on. tire pressure was fine. one tire started a slow leak, brought it to mechanic. values have corroded, one fell in the tire. all the sensors had to be replaced. *tr
07/01/201150000
 Tire pressure sensor was on. tire pressure was fine. one tire started a slow leak, brought it to mechanic. values have corroded, one fell in the tire. all the sensors had to be replaced.
07/27/201161000
 At only 61,000 miles, the front wheel bearings on my vehicle have had to be replaced. the bearings were making loud noise and i was concerned that they would fail. had bearings replaced at a dealership.
06/15/201142400
 Tl- the contact owns a 2009 dodge grand caravan. the contact stated that while driving at any speed he heard a whining noise coming from the front wheels. the vehicle was taken to an authorized dealer where the front wheel bearings were replaced. the failure mileage was 42,400. rk
06/15/201142400
 Tl-the contact owns a 2009 dodge grand caravan. the contact stated that while at any speed he could hear a whining noise coming from the front wheels. the vehicle was taken to an authorized dealer where the front wheel bearings were replaced. the failure mileage was 42,400. sm.
06/18/201038000
 Tl- the contact owns a 2009 dodge grand caravan. the contact stated that she has had to replace three valve stems, (on any wheel of the vehicle) within the last year. the dealer replaced the sensor, but the failure reoccured. the manufacturer was not notified of the failure. the failure mileage was 38,000 and current mileage was 91,000. nw
05/01/201128000
 2009 dodge grand caravan. all 4 tire valves are corroding. one broke off and fell inside tire. other broke off when trying to unscrew of cap. both passenger tires went flat.