Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - IGNITION | ||||||||||||||||
| 11V139000 | CHRYSLER GROUP LLC | from 08/03/2009 to 06/17/2010 | V (Vehicle) | 195798 | 06/20/2011 | MFR | CHRYSLER GROUP LLC | 03/01/2011 | 03/01/2011 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2010 dodge journey, grand caravan, and chrysler town & country vehicles manufacturer from august 3, 2009, through june 17, 2010. some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off. | |||||||||||||||
| Consequence Summary | Engine shut off while driving could increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the win modules free of charge. the safety recall is expected to begin during july 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l02 & l25.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING | |||||
| RT-10-007 | 02/08/2010 | 10033544 | Dodge: etc light illuminated or diagnostic trouble code p2122 and/or p2127 set. vehicles equipped with power adjusting pedals or power adjusting pedals with memory (sales code xpp or xam) may have been built with the wiring to the app sen | 08/23/2010 | |
| SB-05-001-10 | 02/16/2010 | 10033545 | Chrysler/dodge: etc light illuminated or diagnostic trouble code p2122 and/or p2127 set. this bulletin involves disconnecting the wire harness clip near the etc sensor. some customers may experience an etc light illumination. upon furth | 08/23/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 01/21/2013 | 27500 | ||
| Tl* the contact owns a 2010 dodge grand caravan. the contact stated that while driving approximately 35 mph the vehicle stalled without warning. the failure recurred five times intermittently. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to duplicate or diagnose the failure. the contact referenced nhtsa campaign number: 11v139000 (electrical system) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 27,500. | |||
| 01/21/2013 | 27500 | ||
| Tl- the contact owns a 2010 dodge grand caravan. the contact stated that while driving approximately 35 mph the vehicle stalled without warning. the failure recurred five times intermittently. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to duplicate or diagnose the failure. the contact referenced nhtsa campaign number: 11v139000 (electrical system) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 27,500. kmj | |||
| 01/21/2013 | 27500 | ||
| Tl- the contact owns a 2010 dodge grand caravan. the contact stated while driving approximately 35 mph the vehicle stalled. the failure occurred intermittently five different times. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to duplicate or diagnose the failure. there was a recall under nhtsa campaign number: 11v139000 (electrical system) that could be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 27,500. da | |||
| 01/31/2013 | 25338 | ||
| Jan 31, 2:00pm i parked the vehicle to pick my son up from pre-school. after securing my children to their respective car seats, i buckled myself in and proceeded to start the engine, the vehicle's engine would not start. strong electrical-smelling fumes were emitted and the etc light came on. we had the vehicle towed to a jeep, dodge, & chrysler dealership for servicing for 5 days. the service tech insisted that nothing was detected aside from slight corrosion in the battery plugs, which needed to be replaced. we did what was advised and took our vehicle back on feb 6. feb 13, 9:45am after making a quick stop at a grocery store, the same problem occurred. the vehicle engine would not start, but the radio was coming on. i turned off the vehicle and proceeded to restart the vehicle. once again the etc light came on and this time, white smoke was coming out from under the hood. after seeing the smoke, i quickly turned off the vehicle and took my child out. our vehicle is now stranded in the parking lot of a grocery store waiting to be towed to the same dealership. | |||
| 12/26/2012 | 49000 | 1 | |
| I was driving down the express way at 75 mph and the car completely shut off. the car died and everything shut off (lights, heating, engine) i was able to coast to the side of the express way. i calmed myself down and started the car up again and drove home. the ignition ring recall was already replaced back in 2011 before we owned the van. we had a 2nd incident that happened on february 6th. this time i was driving in a parking lot and it died again. i turned on my hazards and started the van again and it started right up. *tr | |||
| 01/31/2013 | 25338 | ||
| Jan 31, 2:00pm i parked the vehicle to pick my son up from pre-school. after securing my children to their respective car seats, i buckled myself in and proceeded to start the engine, the vehicle's engine would not start. strong electrical-smelling fumes were emitted and the etc light came on. we had the vehicle towed to a jeep, dodge, & chrysler dealership for servicing for 5 days. the service tech insisted that nothing was detected aside from slight corrosion in the battery plugs, which needed to be replaced. we did what was advised and took our vehicle back on feb 6. feb 13, 9:45am after making a quick stop at a grocery store, the same problem occurred. the vehicle engine would not start, but the radio was coming on. i turned off the vehicle and proceeded to restart the vehicle. once again the etc light came on and this time, white smoke was coming out from under the hood. after seeing the smoke, i quickly turned off the vehicle and took my child out. our vehicle is now stranded in the parking lot of a grocery store waiting to be towed to the same dealership. | |||
| 12/26/2012 | 49000 | ||
| I was driving down the express way at 75 mph and the car completely shut off. the car died and everything shut off (lights, heating, engine) i was able to coast to the side of the express way. i calmed myself down and started the car up again and drove home. the ignition ring recall was already replaced back in 2011 before we owned the van. we had a 2nd incident that happened on february 6th. this time i was driving in a parking lot and it died again. i turned on my hazards and started the van again and it started right up. | |||
| 01/31/2013 | 25338 | ||
| Jan 31, 2:00pm i parked the vehicle to pick my son up from pre-school. after securing my children to their respective car seats, i buckled myself in and proceeded to start the engine, the vehicle's engine would not start. strong electrical-smelling fumes were emitted and the etc light came on. we had the vehicle towed to a jeep, dodge, & chrysler dealership for servicing for 5 days. the service tech insisted that nothing was detected aside from slight corrosion in the battery plugs, which needed to be replaced. we did what was advised and took our vehicle back on feb 6. feb 13, 9:45am after making a quick stop at a grocery store, the same problem occurred. the vehicle engine would not start, but the radio was coming on. i turned off the vehicle and proceeded to restart the vehicle. once again the etc light came on and this time, white smoke was coming out from under the hood. after seeing the smoke, i quickly turned off the vehicle and took my child out. our vehicle is now stranded in the parking lot of a grocery store waiting to be towed to the same dealership. | |||
| 12/26/2012 | 49000 | ||
| I was driving down the express way at 75 mph and the car completely shut off. the car died and everything shut off (lights, heating, engine) i was able to coast to the side of the express way. i calmed myself down and started the car up again and drove home. the ignition ring recall was already replaced back in 2011 before we owned the van. we had a 2nd incident that happened on february 6th. this time i was driving in a parking lot and it died again. i turned on my hazards and started the van again and it started right up. | |||
| 01/01/2013 | 67477 | ||
| Tl* the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled while driving at 70 mph. the contact was able to coast the vehicle onto the shoulder where it was restarted. the vehicle was able to be driven to a private mechanic where it was found that win module had failed. the vehicle was not repaired. the manufacturer informed the contact that the vehicle was not included in nhtsa campaign id number: 11v139000 (electrical system: ignition). the failure and the current mileage was 67,477. | |||
| 01/01/2013 | 67477 | ||
| Tl-the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled while driving at 70 mph. the contact was able to coast the vehicle onto the shoulder where it was restarted. the vehicle was able to be driven to a private mechanic where it was found that win module had failed. the vehicle was not repaired. the manufacturer informed the contact that the vehicle was not included in nhtsa campaign id number: 11v139000 (electrical system: ignition). the failure and the current mileage was 67,477. mah | |||
| 01/01/2013 | 67477 | ||
| Tl-the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle stalled while driving at 70mph. the contact was able to coast the vehicle onto the road shoulder and restarted the engine. the contact drove the vehicle to the local mechanic a diagnostic was performed the failure was located at the win module. the vehicle was not repaired. the manufacturer advised that the vehicle was not included in nhtsa campaign id number: 11v139000 (electrical system: ignition). the failure and the current mileage was 67,477. li | |||
| 09/28/2012 | 38000 | ||
| Driving on interstate i-90 when i lost power to wipers,turn signals,radio,power windows. i took the van back to the dodge dealer since they had fixed the wireless ignition module under a recall notice in august of 2010. i was told to touch the key and the power would return which it did do.i was also told that the problem of the key turning off the engine was fixed under the recall but they now have this problem. since first reporting the problem in october this has occured more frequently. | |||
| 12/06/2012 | 81153 | 1 | |
| When driving on the freeway at night the headlights suddenly shut off they would not come back on, neither the headlights or the high beams would work, i put the hazard lights on and got off the road, after that the headlights blinked when turned on and then would not come on at all, after that they came on and then shut back off again while driving on city streets, the headlights turn off while driving or do not turn on at all. *tr | |||
| 09/28/2012 | 38000 | ||
| Driving on interstate i-90 when i lost power to wipers,turn signals,radio,power windows. i took the van back to the dodge dealer since they had fixed the wireless ignition module under a recall notice in august of 2010. i was told to touch the key and the power would return which it did do.i was also told that the problem of the key turning off the engine was fixed under the recall but they now have this problem. since first reporting the problem in october this has occured more frequently. | |||
| 12/06/2012 | 81153 | 1 | |
| When driving on the freeway at night the headlights suddenly shut off they would not come back on, neither the headlights or the high beams would work, i put the hazard lights on and got off the road, after that the headlights blinked when turned on and then would not come on at all, after that they came on and then shut back off again while driving on city streets, the headlights turn off while driving or do not turn on at all. *tr | |||
| 12/06/2012 | 81153 | ||
| When driving on the freeway at night the headlights suddenly shut off they would not come back on, neither the headlights or the high beams would work, i put the hazard lights on and got off the road, after that the headlights blinked when turned on and then would not come on at all, after that they came on and then shut back off again while driving on city streets, the headlights turn off while driving or do not turn on at all. | |||
| 11/01/2012 | 2 | 04/01/2010 | |
| 2010 dodge grand caravan. consumer writes in regards to vehicle shutdown while driving. *smd shortly after the vehicle was purchased, the vehicle would fully shutdown; engine off, radio off, power locks disabled, windshield wipes off etc. the vehicle was taken to the dealer several times, only to get the vehicle back, with the problem still present. *jb | |||
| 09/25/2012 | 36360 | 1 | |
| The car shifts hard. when first started in the morning it ruins up high prm's before the car shifts. the car transmission sometimes fails to engage when i attempt to pass a car on the highway or when i just want to speed up. this can happen when i am going 30 mph or 60 mph. it happens at random times. recently the electrical system has started acting up. last week when i went into the grocery store the window went down by themselves while i was in the store.(it was raining out so i am sure the windows were up when i locked the doors to go inside) the driver's side door does not lock or unlock with the remote control. also when i go to exit the car the lock is sticking and it is at times difficult to open the door. today when my wife went out to the van the car had unlocked and the front lights were on. i re-locked the car and it unlocked itself again. i have had the car into the dealership where i purchased numerous times(5 or 6) to have the transmission looked at but they don't get anerror code so they say there is nothing that can be done. *tr | |||
| 09/25/2012 | 36360 | ||
| The car shifts hard. when first started in the morning it ruins up high prm's before the car shifts. the car transmission sometimes fails to engage when i attempt to pass a car on the highway or when i just want ot speed up. this can happen when i am going 30 mph or 60 mph. it happens at random times. recently the electrical system has started acting up. last week when i went into the gracery store the window went down by themselves while i was in the store.(it was raining out so i am sure the windows were up when i locked the doors to go inside) the driver's side door does not lock or unlock with the remote control. also when i go to exit the car the lock is sticking and it is at times difficult to open the door. today when my wife went out to the van the car had unlocked and the front lights were on. i re-locked the car and it unlocked itself again. i have had the car into the dealership where i purchased numerous times(5 or 6) to have the transmission looked at but they don't get anerror code so they say there is nothing that can be done. | |||
| 09/07/2012 | 79000 | 1 | |
| My vehicles is having strange electrical issues. the gauges move erratically, my dash lights and head lights flicker, my radio and air turn off by them selves. all the warning light flash and the warning chime sounds. all these things happen without warning. i called the dodge dealer and they told me that it sounded like the tipm. this component has affected thousands and thousands of caravan owners. they quoted me $900 plus dollars to get fix. that is $900 plus dollars that i don't have. with the numbers of incidents and the amount of potential dangers that this issue puts the community in, i believe that this should be a recall issue. unlike me who has a family, and i am still am making payments on the vehicle, a costly repair like this that i cant afford, could be afforded by dodge to recall it. i mean they are a huge company. *tr | |||
| 09/06/2012 | 27718 | 1 | |
| Prior to 9/6/2012, engine light came on for what the dealer said no reason. then on 9/6/2012, van broke and would not start. it appeared as if stuck in all gears and i was told this was an electrical problem. there is a recall on this type/year of van for electrical problems, recall #11v139000;however, no recall shows up for my van vin #. i don't feel this vehicle is safe. the dealer has had my vehicle for a week now along with another one same make and model/year that they are having the same issue. there is a definite problem with this model vehicle. my vehicle is still not repaired or exact problem diagnosed. yet, they expect me to drive it again when i get it back. these electrical issues need to be further evaluated. yes my van was in a parking lot but that was lucky. please look into this further. the dealer don't even understand the problem on these 2 grand caravans per our last conversation we had today. *tr | |||
| 09/06/2012 | 27718 | ||
| Prior to 9/6/2012, engine light came on for what the dealer said no reason. then on 9/6/2012, van broke and would not start. it appeared as if stuck in all gears and i was told this was an electrical problem. there is a recall on this type/year of van for electrical problems, recall #11v139000;however, no recall shows up for my van vin #. i don't feel this vehicle is safe. the dealer has had my vehicle for a week now along with another one same make and model/year that they are having the same issue. there is a definite problem with this model vehicle. my vehicle is still not repaired or exact problem diagnosed. yet, they expect me to drive it again when i get it back. these electrical issues need to be further evaluated. yes my van was in a parking lot but that was lucky. please look into this further. the dealer don't even understand the problem on these 2 grand caravans per our last conversation we had today. | |||
| 07/05/2012 | 69000 | 1 | |
| After approximately 30 minutes of operation at 50mph my entire dash light warning system light up & then went dark. the vehicle engine died. as i was slowly coasting to a stop, the lights & vehicle spontaneously came back on & resumed normal operation. a check of the diagnostic codes recorded no incident & i cannot recreate the failure. about 2 weeks after that incident, i started my engine, began to reverse out of a parking spot, when the a/c unit stopped blowing & lights went out, clock & dash went dark. i pulled back into the spot, parked, turned off the ignition & restarted the vehicle, and the a/c, radio, panel has worked fine ever since. still no codes reported during a diagnostic. someone is going to get killed driving the 2010 dodge grand caravan! all the while, the manufacture denies that there is a problem with their vehicles. i purchased this vehicle new, this isn't the first time i've had problems with this vehicle. i am fastidious about service & maintenance of my vehicle, and have the receipts to prove it. *tr | |||
| 07/05/2012 | 69000 | ||
| After approximately 30 minutes of operation at 50mph my entire dash light warning system light up & then went dark. the vehicle engine died. as i was slowly coasting to a stop, the lights & vehicle sponsaneously came back on & resumed normal operation. a check of the diagnostic codes recorded no incident & i cannot recreate the failure. about 2 weeks after that incident, i started my engine, began to reverse out of a parking spot, when the a/c unit stopped blowing & lights went out, clock & dash went dark. i pulled back into the spot, parked, turned off the ignition & restarted the vehicle, and the a/c, radio, panel has worked fine ever since. still no codes reported during a diagnostic. someone is going to get killed driving the 2010 dodge grand caravan! all the while, the manufacture denies that there is a problem with their vehicles. i purchased this vehicle new, this isn't the first time i've had problems with this vehicle. i am fastidious about service & maintenance of my vehicle, and have the receipts to prove it. | |||
| 11/16/2011 | 20000 | 1 | |
| Our 2010 dodge grand caravan minivan, has been for the past 6 months been stalling sporadically. today, it came to a head. we were 45 minutes north of our house and heading home. 10 minutes of driving to get to the freeway and 20 minutes on the freeway, in the center lane, 3 lanes wide, pouring outside, it is 8:50pm, and lightening out as well. our minivan just died on the freeway, with a fair amount of traffic. we were able to pull over quickly as the minivan shook to a halt, we were going 70 miles per hour. yesterday, when i tried starting it died right away, twice. the dealership knows about this as they see the minivan for this about every month, and they always say nothing comes up on the computer, nothing is wrong with it. i have complained to chrysler about this. they say it is because it happens right after we have filled up with gas. well, we didn't just fill up with gas today, and have only a half tank of gas, when this happened. out of the countless times this has died on us, it has only died 2 times after filling up. there is no rhyme or reason when this happens, can be morning or afternoon, we rarely drive in the evening. cold or hot days. chrysler has said that this issue is related to the new key, and recalled it, well we have had that changed at least 3 times already. *tr | |||
| 07/09/2012 | 32000 | 2 | |
| We had our ignition repaired 2 times already. once because the ignition shut off the engine at 60 miles per hour. then again for the recall for the ignition modular that was why the engine was getting shut off by the ignition and now the key will not come out of the ignition. we took the van to the dealership and explained that the key will not come out unless we play with turning on and off the van, putting it in reverse then forward, out of park into drive and wasting a lot of time and gas just to get it to come out. the service tech said first the key was into too loose before the recall and now it is in too tight after the recall part was put in. so after driving 100 miles for service we are told make sure to put the van in park and the key should come out. well it does not. nothing shows up on their computers so they will not fix the problem. the key will not turn off the engine so if the key is left in the battery could go dead. i have to go through off and on, drive, reverse to get the key out. i am afraid that the ignition problem could turn the engine off again at 60 miles an hour. no one is helping us because, in my opinion, this is the third repair on the ignition, making the van a lemon. so this is why we got no receipt of service for the tech telling us to put the van in park. my husband was a state trooper and taught defensive driving classes at the police academy. i have been driving for 45 years. so we both know how to put the van in park and how to remove a key from an ignition. chrysler has not responded to our complaint. *tr | |||
| 11/16/2011 | 20000 | ||
| Our 2010 dodge grand caravan minivan, has been for the past 6 months been stalling sporadically. today, it came to a head. we were 45 minutes north of our house and heading home. 10 minutes of driving to get to the freeway and 20 minutes on the freeway, in the center lane, 3 lanes wide, pouring outside, it is 8:50pm, and lightening out as well. our minivan just died on the freeway, with a fair amount of traffic. we were able to pull over quickly as the minivan shook to a halt, we were going 70 miles per hour. yesterday, when i tried starting it it died right away, twice. the dealership knows about this as they see the minivan for this about every month, and they always say nothing comes up on the computer, nothing is wrong with it. i have complained to chrysler about this. they say it is because it happens right after we have filled up with gas. well, we didn't just fill up with gas today, and have only a half tank of gas, when this happened. out of the countless times this has died on us, it has only died 2 times after filling up. there is no rhyme or reason when this happens, can be morning or afternoon, we rarely drive in the evening. cold or hot days. chrysler has said that this issue is related to the new key, and recalled it, well we have had that changed at least 3 times already. | |||
| 07/09/2012 | 32000 | 2 | |
| We had our ignition repaired 2 times already. once because the ignition shut off the engine at 60 miles per hour. then again for the recall for the ignition modular that was why the engine was getting shut off by the ignition and now the key will not come out of the ignition. we took the van to the dealership and explained that the key will not come out unless we play with turning on and off the van, putting it in reverse then forward, out of park into drive and wasting a lot of time and gas just to get it to come out. the service tech said first the key was into too loose before the recall and now it is in too tight after the recall part was put in. so after driving 100 miles for service we are told make sure to put the van in park and the key should come out. well it does not. nothing shows up on their computers so they will not fix the problem. the key will not turn off the engine so if the key is left in the battery could go dead. i have to go through off and on, drive, reverse to get the key out. i am afraid that the ignition problem could turn the engine off again at 60 miles an hour. no one is helping us because, in my opinion, this is the third repair on the ignition, making the van a lemon. so this is why we got no receipt of service for the tech telling us to put the van in park. my husband was a state trooper and taught defensive driving classes at the police academy. i have been driving for 45 years. so we both know how to put the van in park and how to remove a key from an ignition. chrysler has not responded to our complaint. *tr | |||
| 11/16/2011 | 20000 | ||
| Our 2010 dodge grand caravan minivan, has been for the past 6 months been stalling sporadically. today, it came to a head. we were 45 minutes north of our house and heading home. 10 minutes of driving to get to the freeway and 20 minutes on the freeway, in the center lane, 3 lanes wide, pouring outside, it is 8:50pm, and lightening out as well. our minivan just died on the freeway, with a fair amount of traffic. we were able to pull over quickly as the minivan shook to a halt, we were going 70 miles per hour. yesterday, when i tried starting it it died right away, twice. the dealership knows about this as they see the minivan for this about every month, and they always say nothing comes up on the computer, nothing is wrong with it. i have complained to chrysler about this. they say it is because it happens right after we have filled up with gas. well, we didn't just fill up with gas today, and have only a half tank of gas, when this happened. out of the countless times this has died on us, it has only died 2 times after filling up. there is no rhyme or reason when this happens, can be morning or afternoon, we rarely drive in the evening. cold or hot days. chrysler has said that this issue is related to the new key, and recalled it, well we have had that changed at least 3 times already. | |||
| 07/09/2012 | 32000 | 2 | |
| We had our ignition repaired 2 times already. once because the ignition shut off the engine at 60 miles per hour. then again for the recall for the ignition modular that was why the engine was getting shut off by the ignition and now the key will not come out of the ignition. we took the van to the dealership and explained that the key will not come out unless we play with turning on and off the van, putting it in reverse then forward, out of park into drive and wasting a lot of time and gas just to get it to come out. the service tech said first the key was into too loose before the recall and now it is in too tight after the recall part was put in. so after driving 100 miles for service we are told make sure to put the van in park and the key should come out. well it does not. nothing shows up on their computers so they will not fix the problem. the key will not turn off the engine so if the key is left in the battery could go dead. i have to go through off and on, drive, reverse to get the key out. i am afraid that the ignition problem could turn the engine off again at 60 miles an hour. no one is helping us because, in my opinion, this is the third repair on the ignition, making the van a lemon. so this is why we got no receipt of service for the tech telling us to put the van in park. my husband was a state trooper and taught defensive driving classes at the police academy. i have been driving for 45 years. so we both know how to put the van in park and how to remove a key from an ignition. chrysler has not responded to our complaint. *tr | |||
| 06/17/2012 | 35000 | ||
| The windshield wipers came on but would not turn off. the windows would not work, the control panel would not register. all warning lights lit up. the possible complications are multiple. the vehicle is considered unsafe to operate by the owners. | |||
| 06/02/2012 | 23900 | ||
| Rear passenger wheel gets extremely hot while driving. it appears that the caliper may be locking up. the rear wheel on the driver side also makes a high pitched whine, which is intermittent and usually goes away by tapping the brake pedal. we took it to the dealer and they said we needed a rear brake job. however, i believe this is due to defective calipers which are not releasing the pads from the rotors. the rear brakes on every car i have owned always last significantly longer than the front. the fact that the rear pads are worn excessively while front are not indicates a defect in the rear brake assembly. the ignition was repaired as part of a recall. however, after starting the car, the key does not return to the on position. this allows the car to run and be driven, however none of my lights or directionals work. i can wiggle the key to get it into the correct position, but sometimes it is not obvious that the key is in the wrong position. this results in me driving without headlights in the rain and thinking that i am signalling properly in turns when in fact everything is off. | |||
| 04/14/2012 | 60000 | ||
| Tl* the contact owns a 2010 dodge grand caravan. the contact stated the vehicle was repaired under nhtsa recall campaign id number 11v139000 (electrical system:ignition); however, after the repair was performed the ignition key fractured when inserted into the ignition cylinder. the failure occurred six times. the vehicle was taken to an authorized dealer and repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000. | |||
| 04/14/2012 | 60000 | ||
| Tl- the contact owns a 2010 dodge grand caravan. the contact stated the vehicle was repaired under nhtsa recall campaign id number 11v139000 (electrical system:ignition); however, after the repair was performed the ignition key fractured when inserted into the ignition cylinder. the failure occurred six times. the vehicle was taken to an authorized dealer and repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000. rvk | |||
| 04/14/2012 | 60000 | ||
| Tl-the contact owns a 2010 dodge grand caravan. the contact stated the vehicle was repaired under a recall associated with nhtsa campaign id number 11v139000 (electrical system:ignition). however, after the repair was performed the ignition key fractured when inserted into the ignition cylinder. the failure occurred six different times. the vehicle was taken to an authorized dealer and repaired. the manufacturer was notified of the failure. the approximate failure mileage was 60,000. js | |||
| 01/25/2012 | 48000 | ||
| Tl* the contact owns a 2010 dodge grand caravan. the vehicle was included in the recall under nhtsa campaign id number: 11v139000 (electrical system:ignition) and was repaired. after the repair the contact was driving approximately 35 mph when he noticed that the electronic functions of the vehicle failed. the vehicle did not stall but the turn signals and the instrument panel lights would not illuminate. the failure occurred two different times. the vehicle was taken to the dealer for diagnostic. the vin was not available. the vehicle was not repaired. the approximate failure mileage was 48,000. kmj | |||
| 01/25/2012 | 48000 | ||
| Tl- the contact owns a 2010 dodge grand caravan. the vehicle was included in the recall under nhtsa campaign id number: 11v139000 (electrical system:ignition) and was repaired. after the repair the contact was driving approximately 35 mph when he noticed that the electronic functions of the vehicle failed. the vehicle did not stall but the turn signals and the instrument panel lights would not illuminate. the failure occurred two different times. the vehicle was taken to the dealer for diagnostic. the vin was not available. the vehicle was not repaired. the approximate failure mileage was 48,000. kmj | |||
| 01/25/2012 | 48000 | ||
| Tl- the contact owns a 2010 dodge grand caravan. the vehicle was included in the recall under nhtsa campaign id number: 11v139000 (electrical system:ignition) and was repaired. after the repair the contact was driving approximately 35 mph when he noticed the electronic functions of the vehicle stopped working. the vehicle did not stall but the turn signals and the instrument panel lights would not illuminate. the failure occurred two different times. the vehicle was taken to the dealer for diagnostic. the vin was not available. the vehicle was not repaired. the approximate failure mileage was 48,000. ds | |||
| 10/18/2011 | 15500 | ||
| Tl- the contact owns a 2010 dodge grand caravan. while driving approximately 70 mph the vehicle suddenly stalled. the brake pedal became stiff on two occasions and the instrument panel did not illuminate. the contact stopped the vehicle on the shoulder and was able to restart it. the vehicle was not taken to the dealer for diagnostic testing. nhtsa recall campaign id number: 11v139000 (electrical system:ignition) may be related to the failure. the manufacturer stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 15,500. rvk | |||
| 10/18/2011 | 15500 | ||
| Tl- the contact owns a 2010 dodge grand caravan. while driving at approximately 70 mph the vehicle suddenly stalled. the brake pedal became stiff and the instrument panel gauges did not provide a reading. the contact stopped the vehicle on the shoulder and was able to restart the vehicle. the failure occurred two different times. the vehicle was not taken to the dealer for diagnostic. there was a recall under nhtsa campaign id number: 11v139000 (electrical system:ignition) that may be related to the failure. the manufacturer stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 15,500. ds | |||
| 10/09/2011 | 37800 | ||
| Was driveing about 40mph when all electrical power failed no turn signals wipers radio brake lights power windows etc.pulled over to side of road and when iturned off ignition all power came back on.this is the second time this has occured.also have trouble with the ignition of this vehicle sometimes takes 2or3 tries to start.vehicle was taken to dealer for a recall of the ignition but seems to have created other problems. | |||
| 08/24/2011 | 19645 | ||
| Tl-the contact owns a 2010 dodge grand caravan. the contact stated that the dealer performed repairs under nhtsa campaign id number: 11v139000 (electrical system: ignition) but the repair did not correct the failure. the contact was unable to turn the engine off and release the key from the ignition switch. the vehicle was not repaired. the failure mileage was 19,645 and the current mileage was 20,740. kmj | |||
| 08/24/2011 | 19645 | ||
| Tl-the contact owns a 2010 dodge grand caravan. the contact stated the dealer performed nhtsa campaign id number: 11v139000 component: electrical system: ignition, but the repair did not correct the failure. the contact was unable to turn the engine off and release the key from the ignition switch. the vehicle has not been repaired. the failure mileage was 19,645 and the current mileage was 20,740. li | |||
| 08/25/2011 | 100000 | ||
| Tl-the contact owns a 2010 dodge grand caravan. the contact was driving 35 mph when the vehicle caught on fire. the contact was able to pull over to the side of the road and exit the vehicle. the contact was not injured during the fire. the vehicle was destroyed. the fire department was called to extinguish the fire and advised that the fire originated under the hood on the driver side but did not advise the cause of the fire. the failure mileage was 100,000. kmj | |||
| 08/09/2011 | 22000 | ||
| Tl-the contact owns a 2010 dodge grand caravan. the contact stated that while driving approximately 65 mph, the ignition unexpectedly switched into the accessory position and the vehicle stalled. after a few moments, the vehicle was able to restart. the vehicle was taken to an authorized dealer, where they were unable to diagnose the failure. the dealer also stated that they would not perform the repairs associated with nhtsa campaign id number 11v139000 (electrical system:ignition). the vehicle was traded in since the recall remedy was not performed. the failure mileage was approximately 22,000. the vin was unavailable. sm. | |||
| 08/09/2011 | 22000 | ||
| Tl-the contact owns a 2010 dodge grand caravan. the contact stated that while driving approximately 65 mph when the ignition turned itself into the accessory position. the vehicle was able to restart after waiting a few moments. the vehicle was taken to the dealer and they advised him that they were unable to diagnose the failure and that they were not going to perform nhtsa campaign id number 11v139000 (electrical system:ignition). the vehicle was traded in since the recall was not performed. the failure mileage was approximately 22,000. the vin was unavailable. tb | |||
| 08/05/2011 | |||
| Tl-the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle was repaired under the recall associated with nhtsa campaign id number 11v139000 (electrical system: ignition switch). after having the vehicle repaired, the electrical system failed. the power windows, air conditioner, turn signals, and radio stopped functioning. the vehicle was taken back to the authorized dealer where the contact was informed that some of the parts for the vehicle were not functioning properly. the dealer and the contact attempted to notify the manufacturer, but had not received a response. the failure mileage was unknown and the current mileage was 22,346. sm. | |||
| 08/05/2011 | 22346 | ||
| Tl- the contact owns a 2010 dodge grand caravan. the contact had nhtsa recall campaign id number: 11v139000 (electrical system: ignition switch) performed on the vehicle. the contact stated the ignition switch was replaced and the electrical system failed on the vehicle. the contact stated the windows, air conditioning, the blinkers and radio stopped working. the contact took the vehicle back to the dealer and was told the part does not seem to work. the dealer and the contact tried to contact the manufacturer, but have not had a response. the current mileage was 22,346.rl | |||
| 07/18/2011 | 41500 | ||
| Tl- the contact owns a 2010 dodge grand caravan. while driving at any speed, the contact stated that the vehicle would suddenly lose all power. at times, he was unable to restart it immediately. the dealer made three attempts to duplicate the failure. the vehicle was repaired under recall number: . 11v139000 ( electrical system:ignition); however, the failure continued to occur. the manufacturer was aware of the failure. the vehicle was awaiting a fourth diagnosis. the current mileage was 42,000. the approximate failure mileage was 41,500. bw | |||
| 07/11/2010 | |||
| I received safety recall notice l25. called the dealer to schedul appointment and chrysler group recall assistance center. they are not aware of recall and stated that it was bogus. | |||
| 07/05/2011 | 62000 | ||
| Vehicle shut off while i was driving it and not it wont start except ever 500 key turns. | |||
| 07/11/2010 | |||
| I received safety recall notice l25. called the dealer to schedul appointment and chrysler group recall assistance center. they are not aware of recall and stated that it was bogus. | |||
| 07/05/2011 | 62000 | ||
| Vehicle shut off while i was driving it and not it wont start except ever 500 key turns. | |||
| 07/11/2010 | |||
| I received safety recall notice l25. called the dealer to schedul appointment and chrysler group recall assistance center. they are not aware of recall and stated that it was bogus. | |||
| 07/05/2011 | 62000 | ||
| Vehicle shut off while i was driving it and not it wont start except ever 500 key turns. | |||
| 07/11/2010 | |||
| I received safety recall notice l25. called the dealer to schedul appointment and chrysler group recall assistance center. they are not aware of recall and stated that it was bogus. | |||
| 07/05/2011 | 62000 | ||
| Vehicle shut off while i was driving it and not it wont start except ever 500 key turns. | |||
| 06/19/2011 | 28628 | ||
| When driving vehicle, vehicle stalled out and steering wheel became difficult to steer. when vehicle put in park, we were able to re-start. this is the 2nd time this has happened. two day previous car stalled out while driving on a flat surface at about 35 mph. steering wheel locked up and had to stop in center turn land completely, put in park, and re-start vehicle. | |||
| 05/28/2011 | 15000 | ||
| My 2010 dodge grand caravan would occasionally stall when started. but in the last month it has stalled threes time while driving, on one occasion it stalled pulling out of a parking lot into traffic. the dealer is yet to find anything wrong. | |||
| 05/12/2011 | 15000 | ||
| In the 12 months that we've owned our 2010 dodge caravan, the engine has shut-down in traffic multiple times. each time it has nearly caused an accident. dodge announced a recall but has not actually put it into action. | |||
| 05/03/2011 | 20300 | ||
| I was driving at about 30 mph when i noticed the air conditioner stop working. i began slowing down for a red light. when the light turned green i went to go and realized that the engine had stopped as well. i lost all power and engine function while driving. i was able to place the vehicle in park and restart it. | |||
| 03/04/2011 | |||
| Tl*the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle would stall without warning. the contact took the vehicle to the dealer who found that the vehicle was not included in (nhtsa campaign id number: 11v139000; electrical system: ignition). the failure mileage was unknown but the current mileage was 15,000. | |||
| 05/03/2011 | 20300 | ||
| I was driving at about 30 mph when i noticed the air conditioner stop working. i began slowing down for a red light. when the light turned green i went to go and realized that the engine had stopped as well. i lost all power and engine function while driving. i was able to place the vehicle in park and restart it. | |||
| 03/04/2011 | |||
| Tl*the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle would stall without warning. the contact took the vehicle to the dealer who found that the vehicle was not included in (nhtsa campaign id number: 11v139000; electrical system: ignition). the failure mileage was unknown but the current mileage was 15,000. | |||
| 05/03/2011 | 20300 | ||
| I was driving at about 30 mph when i noticed the air conditioner stop working. i began slowing down for a red light. when the light turned green i went to go and realized that the engine had stopped as well. i lost all power and engine function while driving. i was able to place the vehicle in park and restart it. | |||
| 03/04/2011 | |||
| Tl- the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle would stall without warning. the contact took the vehicle to the dealer and found that the vehicle was not included in (nhtsa campaign id number: 11v139000; electrical system: ignition). the failure mileage was unknown but the current mileage is 15000. nw | |||
| 05/03/2011 | 20300 | ||
| I was driving at about 30 mph when i noticed the air conditioner stop working. i began slowing down for a red light. when the light turned green i went to go and realized that the engine had stopped as well. i lost all power and engine function while driving. i was able to place the vehicle in park and restart it. | |||
| 03/04/2011 | |||
| Tl- the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle would stall without warning. the contact took the vehicle to the dealer and found that the vehicle was not included in (nhtsa campaign id number: 11v139000; electrical system: ignition). the failure mileage was unknown but the current mileage is 15000. nw | |||
| 04/26/2011 | 13835 | ||
| While turning a corner on my way to work at 5:30 am, my 2010 grand caravan with 13,835 miles totally went dead, i had the lights, blower on, the radio on and the rear defroster on, and everything went dead. no steering and the brakes were out. since i was turning left, i had to cross 4 lanes of traffic with no power. i was able to pull into a parking lot, put the car in park and it restarted. i did have to turn the key to the off position and put it in park, as putting it in neutral and turning the key did nothing. i checked the dodge website for the recall information and it says that my vehicle is not in the listing of recalled vehicles. i have sent an email to dodge. this did happen 2 to 3 previous times while driving on the freeway, but the car just seemed like it was losing power, but then it came back to life-it did not have a total loss of power and it did not require me to restart the engine. | |||
| 04/13/2010 | 26000 | ||
| Vehicle shut off while in drive. appears to be chrysler safety recall l02. we were planning to go on vacation tomorrow and brought the vehicle to john johnson dodge in boonton, nj. we were told they could find nothing wrong and thought it was a problem with the key. i called dodge at 800-543-1403 upon learning of the recall to find out why my vehicle was not repaired. i spoke to a man named jamie and was told the recall was not official yet. he then hung up on me. the call take place at approximately 8:15pm est. | |||
| 11/16/2010 | 7800 | ||
| Tl*the contact owns a 2010 dodge grand caravan. the contact stated that while driving 25 mph the vehicle suddenly shut off without warning. the contact had taken the vehicle to the dealer numerous times and they were unable to diagnose the failure. the contact called the manufacturer and was advised of the recall for the electrical system which will be released in april. the contact stated that if the vehicle continued to shut off in traffic a crash could occur. the failure mileage was 7,800. | |||
| 11/16/2010 | 7800 | ||
| Tl. the contact owns a 2010 dodge grand caravan. the contact stated while driving 25 mph the vehicle suddenly shuts off without warning. the contact has taken the vehicle to the dealer numerous and the dealer has not find a problem. the contact has called the manufacturer and the manufacturer stated a recall for the electric system will be released in april. the contact stated if the vehicle continues to shut off in traffic the vehicle will cause a crash. the failure mileage was 7,800. jo | |||
| 02/19/2011 | 28000 | ||
| Tl* the contact owns a 2010 dodge grand caravan. the contact was driving approximately 70 mph when the vehicle stalled without warning. the contact was able to restart the vehicle and the failure had only recurred once. the vehicle was taken to the dealer where the failure was unable to be duplicated. the dealer advised that the vehicle was included in the recall associated with nhtsa campaign id number 11v139000 (electrical system:ignition), but the repairs could not be performed yet for an unspecified reason. the vehicle was not repaired. the failure and current mileage was 28,000. | |||
| 02/19/2011 | 28000 | ||
| Tl* the contact owns a 2010 dodge grand caravan. the contact was approximately 70 mph when the vehicle stalled without warning. the contact was able to restart the vehicle and the failure had only recurred once. the vehicle was then taken to the dealer where the failure was unable to be duplicated. the dealer advised that the vehicle was includedin the recall associated with nhtsa campaign id number 11v139000 (electrical system:ignition), but the repairs could not be performed yet for an unspecified reason. the vehicle was not repaired. the failure and current mileage was 28,000. | |||
| 05/27/2010 | 1067 | ||
| Tl* the contact owns a 2010 dodge grand caravan. while driving approximately 15 mph, the vehicle stalled without warning. the contact was able to restart the vehicle immediately. the contact stated the failure occurred approximately five different times. the vehicle was taken to the dealer for diagnostics testing yet the technician was unable to diagnose the failure. the manufacturer was contacted and advised that the vin was not included in the recall under nhtsa campaign id number: 11v139000 (electrical system:ignition). the vehicle was not repaired. the approximate failure mileage was 1,067. | |||
| 02/19/2011 | 28000 | ||
| Tl-the contact owns a 2010 dodge grand caravan. while driving approximately 70 mph the vehicle stalled. upon restart the contact was able to continue driving. the failure has since recurred once. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the contact was also told the vehicle was included in the recall associated with nhtsa campaign id number 11v139000 (electrical system:ignition), but the repairs could not be performed yet for an unspecified reason. the vehicle was not repaired. the failure and current mileages were 28,000. sm. | |||
| 05/27/2010 | 1067 | ||
| Tl* the contact owns a 2010 dodge grand caravan. while driving approximately 15 mph, the vehicle stalled without warning. the contact was able to restart the vehicle immediately. the contact stated the failure occurred approximately five different times. the vehicle was taken to the dealer for diagnostics testing yet the technician was unable to diagnose the failure. the manufacturer was contacted and advised that the vin was not included in the recall under nhtsa campaign id number: 11v139000 (electrical system:ignition). the vehicle was not repaired. the approximate failure mileage was 1,067. | |||
| 05/27/2010 | 1067 | ||
| Tl* the contact owns a 2010 dodge grand caravan. while driving approximately 15 mph, the vehicle stalled without warning. the contact was able to restart the vehicle immediatley. the contact stated the failure occurred approximately five different times. the vehicle was taken to the dealer for diagnostics yet the technician was unable diagnose the failure. the manufactuer was contacted and advised that the vin was not included in the recall under nhtsa campaign id number: 11v139000 (electrical system:ignition). the vehicle was not repaired. the approximate failure mileage was 1,067. | |||
| 06/01/2010 | 5000 | ||
| Lemon vehicle but dealer states that it is not: 2010 dodge grand caravan sxt 4.0l , intermittent stalling of the engine without warning or service lights, will restart. stalling began in june 2010, was purchased in 3/10. dealer has not been able to replicate the stalling failture due to the intermittent nature. repairs attempted: reprogramming, moving a wiring harness, replacement of wireless control module. seems to stall more on left turns, or when outside temperatures are 90+ degrees for long periods. also had to have rear brakes and rotors replaced due to premature warping and brake failure: repair replaced components, only to still have driver side working harder than left and front brakes, finaly oil leak appeared and diagnosis was a failed oil cooler, repair: replace oil cooler: to be done on 10/4/10. overall vehicle is unsafe due to the unannounced stalling issue. | |||
| 06/04/2010 | 2521 | ||
| When speed control is on and active at highway speed, when going down a hill the transmission will downshift 3 gear levels very hard and engine will go into a high rpm rev. turned off speed control or stepping on the brakes this condition continued for 30 seconds. took car to dealership, there was no check engine light or error codes in the computer or any factory recall on this condition. this problem happened multiple times. dealership has to get intouch with factory to get help with this problem. can't use speed control where hills are involved, or not at all. this option or function is bad! | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 09/06/2012 | 27718 | 1 | |
| Prior to 9/6/2012, engine light came on for what the dealer said no reason. then on 9/6/2012, van broke and would not start. it appeared as if stuck in all gears and i was told this was an electrical problem. there is a recall on this type/year of van for electrical problems, recall #11v139000;however, no recall shows up for my van vin #. i don't feel this vehicle is safe. the dealer has had my vehicle for a week now along with another one same make and model/year that they are having the same issue. there is a definite problem with this model vehicle. my vehicle is still not repaired or exact problem diagnosed. yet, they expect me to drive it again when i get it back. these electrical issues need to be further evaluated. yes my van was in a parking lot but that was lucky. please look into this further. the dealer don't even understand the problem on these 2 grand caravans per our last conversation we had today. *tr | |||
| 10/01/2011 | 1 | ||
| 2010 dodge grand caravan. consumer writes in regards to safety recall notice concerning frequency operated button ignition key *tgw the consumer was informed, the parts were not available to fix the recall, even though he received a recall letter in the mail. *jb | |||