Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
04/01/201022
 Tl-the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle vibrated abnormally when the brake pedal was depressed. the vehicle was taken to the dealer numerous times for the failure. the dealer replaced the front brake pads however, the failure was not corrected and the vehicle continued to vibrate abnormally when the brake pedal was depressed. the vehicle was repaired under a manufacturer's recall where the front and rear rotors, and brake pads were replaced. the failure recurred several months later. the vehicle was taken to an independent mechanic and a diagnostic was performed. the failure was located as the cd joint seal, which failed and caused the lubricant to cover the front suspension. the vehicle was not repaired. the vin was not available. the failure mileage was 22 and the current mileage was 24,165. kmj
04/01/201022
 Tl-the contact owns a 2010 dodge grand caravan. the contact stated that the vehicle vibrated while the brake pedal was depressed. the vehicle was taken to the dealer numerous times for the failure. the dealer replaced the front brake pads; however the failure was not corrected the vehicle continued to vibrate when the brake pedal was depressed. the manufacturer recall also replaced the front and rear rotors, and brake pads, and the failure reoccurred after a few months. the vehicle was taken to an independent mechanic a diagnostic was performed. the failure was located in cd joint seal failed and causes the grease to cover the front suspension. the vehicle was not repaired. the vin was not available. the contact the failure mileage was 22 and the current mileage was 24,165. li
09/15/201137000
 Tl* the contact owns a 2010 dodge grand caravan. the contact stated that after receiving repairs under a voluntary recall on the front wheel bearings, she was notified by the dealer that the failure was on the rear of the vehicle and not in the front. as a result, the rear wheel bearing, brake pads and rotors needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and the current mileage was 37,000.
09/15/201137000
 Tl - the contact owns a 2010 dodge grand caravan. the contact stated that after receiving repairs under a voluntary recall on the front wheel bearings, she was notified by the dealer that the failure was on the rear of the vehicle and not in the front. as a result, the rear wheel bearing, brake pads and rotors needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and the current mileage was 37,000. kmj
09/15/201137000
 Tl - the contact owns a 2010 dodge grand caravan. the contact stated that after receiving repairs for a voluntary recall on the front wheel barring she was notified by the dealer that the failure was on the rear of the vehicle not in the front. as a result the rear rear wheel barring, brake pads, and rotors needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and current mileage was 37,000. pm