Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
09/28/20119700
 When starting, the engine ocassionally makes a rattling noise and check engine light comes on. i took it to the dealer and after stating that no codes were captured, they cleared the code. the check engine light came on again so i took it back and they replaced the cam position sensor, which they said would fix it. it didn't and the check engine light continues to come on with a rattling at the start which now occurs more frequently. now the traction control light comes on at the start and ocassionally when driving at road speeds and dry conditions. the van loses power and is slow to accellerate. i have to pull over when driving, or if it occurs at starting, i have to shut the van down and restart the van and this corrects the problem. the next time it occurs, i will just drive it to the dealer and show them because they don't seem to believe me or they tell me there is nothing they can do. i see that i am now not the only one that this is happening too.
06/29/20111500
 Tl-the contact owns a 2011 dodge grand caravan. the contact stated that she noticed that the engine check light had illuminated. the vehicle was taken to the dealer and they advised her that there was an electrical issue and they reset the system. also, that while driving at highway speeds the vehicle suddenly stopped accelerating and slowed down. she coasted to the side of the road and restarted it. the vehicle was taken to a dealer and they advised her that the cam sensor had malfunctioned, but they were unsure. the vehicle has not been repaired. in addition, the drivers rear third row seating seat belt had suddenly locked up with a passenger in the seat without any warning. after trying to loosen it it continued to tighten. the seat belt was eventually cut and the passenger received minor bruises to the abdamon. the vehicle was taken to the dealer again and they replaced the seat belt. the failure mileage was approximately 1500 and the current mileage was approximately 4200. tb