Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 05/05/2012 | 30000 | ||
| Tl* the contact owns a 2011 dodge grand caravan. the contact stated that while driving 35 mph, the accelerator pedal depressed to the floor and the engine exhibited a loss of power. there were no warning lights indicating the failure. the failure recurred often. the vehicle was taken to the dealer, who stated that there was no failure and offered no assistance. the manufacturer was notified and stated that they were aware of the failure for this model, but offered no assistance. the failure mileage was 30,000 and the current mileage was 34,110. | |||
| 12/15/2011 | 7205 | ||
| When vehicle is started, engine rpms surge up and down, will not settle for about 1-2 minutes. sometimes it will cause car to launch forward and continue to kick forward unintendedly once shifted into d i have taken vehicle to several dealers, on multiple occasions. they have done numerous repairs, but unable to find a fix. problem has progressed to missfire at highway speeds which causes a violent shake until i manually downshift (with electric shifter) i have made formal complaints to chrysler, but no call backs. dealer has found codes p0300, and p0301 pending, stored, and active on various times. according to chrysler master tech, chrysler knows of of defect and effects early 3.6 pentastar engine, but hasn't found a fix. what makes this a safety concern, is that i to merge on the highway, or pass a vehicle, i have to race the engine, and hope the engine doesn't fail or shut off. currently, im awaiting another appointment with chrysler, but knowing there isn't a formal solution has me concern for the safety of my children as i drive them around. | |||
| ENGINE AND ENGINE COOLING | |||
| 09/28/2011 | 9700 | ||
| When starting, the engine ocassionally makes a rattling noise and check engine light comes on. i took it to the dealer and after stating that no codes were captured, they cleared the code. the check engine light came on again so i took it back and they replaced the cam position sensor, which they said would fix it. it didn't and the check engine light continues to come on with a rattling at the start which now occurs more frequently. now the traction control light comes on at the start and ocassionally when driving at road speeds and dry conditions. the van loses power and is slow to accellerate. i have to pull over when driving, or if it occurs at starting, i have to shut the van down and restart the van and this corrects the problem. the next time it occurs, i will just drive it to the dealer and show them because they don't seem to believe me or they tell me there is nothing they can do. i see that i am now not the only one that this is happening too. | |||
| 06/29/2011 | 1500 | ||
| Tl-the contact owns a 2011 dodge grand caravan. the contact stated that she noticed that the engine check light had illuminated. the vehicle was taken to the dealer and they advised her that there was an electrical issue and they reset the system. also, that while driving at highway speeds the vehicle suddenly stopped accelerating and slowed down. she coasted to the side of the road and restarted it. the vehicle was taken to a dealer and they advised her that the cam sensor had malfunctioned, but they were unsure. the vehicle has not been repaired. in addition, the drivers rear third row seating seat belt had suddenly locked up with a passenger in the seat without any warning. after trying to loosen it it continued to tighten. the seat belt was eventually cut and the passenger received minor bruises to the abdamon. the vehicle was taken to the dealer again and they replaced the seat belt. the failure mileage was approximately 1500 and the current mileage was approximately 4200. tb | |||