Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - DOOR
SB-08-045-1108/04/201110041604Chrysler: the power sliding door fails, intermittently, to close. *pe10/12/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
08/31/2011
 1). noticed that the area around the rear left side of the vehicle (interior) gets hot. it is not the speaker as the speaker is working properly and the area gets hot even when not using the radio. my concern is that is the side where the gas pump is and hoping this doesn't cause a fire or explosion. our 22 month old baby sits on that side of the van. 2) noticed that there are scratches above the rear wheel hub on both sides of the van, from both sliding doors. 3) there is a hard shutter from the automatic transmission going from 1st to 2nd gear, whenever the speed hits 10mph. the shutter causes the vehicle to have a clunking motion. 4) whenever i start the vehicle, the rpms will shoot up and down after 2 minutes, before getting to normal idle.
02/01/2013565011
 The van was parked and i had the passenger rear side door open. i used the push button feature to close the door and realized i had forgot something on the floor. i reached in and grabbed it and the door hit my arm and instead of stopping and opening again it continued to close and my arm was caught in the door. the door didn't stop closing until i reached out with my left hand and grabbed the handle and pulled it off of my arm. my arm was bruised and has been sore since it happened. this is not the first time the door hasn't responded and re-opened when something was in the way. this is the first time anyone was injured. *tr
02/01/201356501
 The van was parked and i had the passenger rear side door open. i used the push button feature to close the door and realized i had forgot something on the floor. i reached in and grabbed it and the door hit my arm and instead of stopping and opening again it continued to close and my arm was caught in the door. the door didn't stop closing until i reached out with my left hand and grabbed the handle and pulled it off of my arm. my arm was bruised and has been sore since it happened. this is not the first time the door hasn't responded and re-opened when something was in the way. this is the first time anyone was injured.
08/31/2011
 We purchased a white 2011 dodge grand caravan 4/30/11, it now has 24,000 miles. we have noticed that both sliding side doors have caused like evenly placed black marks on the rear wheel wells when the doors have been in the open position. both door interiors have marks where the doors have made contact with the body making the fore mentioned marks. we have made computer inquiry searching for anyone with a dodge grand caravan having issues with the sliding doors rubbing? and have has hits on this issue.
STRUCTURE - FRAME AND MEMBERS
07/15/20114000
 Tl- the contact owns a 2011 dodge grand caravan. the contact stated that the driver stopped suddenly and the passengers head hit the head rest hard, causing the passenger to have headaches. the passenger did not go to the hospital. the dealer nor manufacturer were notified of the failure. the failure was not remedied. the failure mileage was 4,000 and the current mileage was 5,000. the vin was unavailable. nw