Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC - FLUID
DP04007CHRYSLER GROUP LLC10/13/200410/27/2004FUEL RAIL, BRAKE FLUID, CHASSIS
 On september 5, 2004, mr. robert galenty of iselin, nj, petitioned the agency to conduct defect investigations of certain model year (my) 1993-1997 vehicles produced by daimlerchrysler corporation.his petition identified three issues of concern: 1) fuel leaking from the fuel injector rails; 2) brake fluid contamination resulting in brake failure; and 3) susceptibility of the vehicle frame to damage while the vehicle is being towed.mr. galanty alleged that his 1996 dodge intrepid had each of these three problems.concerning fuel rail leakage, daimlerchrysler commenced a recall (98v-184) of approximately 722,600 vehicles to address engine fuel rail leaks that could lead to a fire, including those vehicles cited in the petition and the petitioner's 1996 dodge intrepid.on october 7, 1998, nhtsa opened a recall query investigation (rq98-018) to evaluate the adequacy of the recall remedy.that investigation was closed on july 8, 2002 without requiring further action by daimlerchrysler.very recently, on june 9, 2004, nhtsa denied a petition (rp04-001) to reopen rq98-018 after finding that there was no new information that would indicate any basis for reopening it.this is still the current position of nhtsa on this issue.concerning brake fluid contamination and frame alignment, a review of nhtsa's database shows no other complaints on either one of these issues on the vehicles cited in the petition.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - ANTILOCK
01/01/1994
 Seats- automatic seats. where anchored to the floor, plastic pieces have been noticed laying in the seat tracks on both driver and passenger sides, worried about seats leaving tracks if there happens to be an accident. head lights- way to dim for driving, especially if raining, also looks like the plastic cover is melting from lights being too hot also causing dimness. air bag cover on passenger side dash board is warping, affraid it may explode for no reason causing a fatality. abs - the light comes on for days then goes out for maybe a day then comes on again. had them checked out and they say its fine but light continutes to come on.
06/30/199807/01/1994
 No summary
SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE
09/09/19981
 Transmission jerked and fire started under the hood.
SERVICE BRAKES, AIR - DISC - ROTOR
 Anti lock warning lamp comes on and brakes feel vibration and not stopping, replace front brake rotors.
04/01/1996203/26/1994
 Rotors warp causing extreme steering wheel shimmy and poor braking.
SERVICE BRAKES, ELECTRIC
09/09/19959
 Antilock brakes intermittently fail. *aw
SERVICE BRAKES, HYDRAULIC
12/15/20020
 I was in parking garage at jfk airport. when i started car and put it into gear, the car shot forward and crashed into concrete barrier and pillar. the airbags never deployed and the braking did not slow it down. the car was totalled and the travelers insurance has offered $2275 less the $500 deductible.
SERVICE BRAKES, HYDRAULIC - ANTILOCK
01/02/200005/01/1997
 This auto has had major issue ex;abs system fails similar to the 1990-1993 minivans that were reca lled transmission failure at 25000 miles is ridiculous tie rods prematrurely wearing out ect..
01/01/2001105/01/1997
 Abs light is on constantly. vehicle has not been examined by dealer.*ak *tt
01/22/20020
 While reversing could step on brake pedal and brakes will make noises, and will not operate. dealer was contacted about it. please provide more information.*ak
01/28/200001/01/1998
 Transmission froze at 55 mph 1998 replaced still problems???, electronic control module went while in drive at 35mph, front tie rods replaced 2 times within a year, airconditioner went within 4 years, cooling system replaced within 4 years from manufactured date, abs module failed during driving on highway and again in city limits after dealer stressed that nothing was wrong with anti lock brakes i have had this car in the shop for major not minor repairs since the manufactured date at least 15 times and can prove each time. i am appauled that america can manufactur such a vehicle with all the major issues at hand, transmission, suspension,electrical,braking systems,fuel,airbags,structural, i wish there was someone who could address these issues with the manufacturer and get us all restitution. if it means legally or consumer agencies i am interested. i drive with 2 children and during the transmission, electrical and the abs failures they were in the car. i would like some type of a reply from them if at all possible. thank you for the website and the opportunity to be heard.
02/02/19980
 When consumer applied brakes there was air inside of the pedal. pedal went all the way down to the floor, and vehicle vibrated. *ak
02/15/20002
 Abs module failed at 48,000 miles. also, transmission was unable to shift into 1st. & 2nd. gears, and intermittently would stick in 2nd gar. if this occurred, would have to stop vehicle, and turn engine off to relief. dealer/manufacturer were not contacted at this time. *ak
03/15/2000108/01/1997
 Transmission needed to be completely replaced; power steering pump has been replaced twice, steering column has been replaced as well as chips in computer system that relate to steering, abs light will not turn off even though equipment has been thoroughly inspected; when car is started, a buzz comes from passenger area that lasts for 10 seconds; if vent is truned completely off, the buzzing returns; air conditioner compressor failed and all the hoses and vlaves need replaced;
08/14/1999
 While driving on highway abs light came on and stayed on. abs light stays on everytime when starting vehicle up. contacted a local mechanic. mechanic ran an analysis, and determined that the main computer was bad. freon leaked out of air conditioner at 92,000 miles. *ak
01/14/2000
 Airbag delay in deployment aprox 5 mins. abs system failed, and all tires locked up. *ak
 When applying brakes the abs light would come on, and vehicle would take longer to slow down. dealer had to replace abs. *ak
06/24/1998204/01/1994
 Car has a rough downshift at a stop light. when the light turns green a slight touch on the gas pedal causes first a 2-3 second race of the engine then a sudden 10 foot lurch. i must stay a car length behind the car in front of me and keep my foot on the brake to avoid a crash . dodge says i need a new transmission
02/18/1999202/01/1997
 Abs brakes and traction control went out. had to pay for repair. is there a recall. *ak
1
 Anti lock brakes fail intermittently.
2
 The antilock brake system failed, and the a/c did not blow out cold air due to a defective evaporator. the evaporator was replaced. scc
07/01/1996101/22/1994
 Abs brakes failed, abs light/traction control light come on/off. *ak
11/11/1993
 The whole anti-lock braking system has been rebuild. the anti-lock warning light comes on and you hear a click and the vehicle rolls forward a bit and the pedal goes down to the floor. *ak
02/22/19961
 Driving car, applied brakes, cruise control didn't disengage, hit brakes to miss a car, went into skid, hit brakes harder, lost control, went into ditch. *ak
 The abs light comes on and the abs system was totally replaced at 4300 miles. please descrbie. *ak
03/09/1996
 Abs brake system failed during an accident. *ak
12/11/1995
 Abs braking problems. please describe. tt
08/14/1995
 Abs, brake failure on wet surface while driving causing loss control hitting a curb causing under the body damages. tt
07/26/1995
 The control unit had to be replaced on the abs system on the car. please describe. tt
02/01/19951
 Abs system failure, abs indicator light comes on, abs module replaced. tt
10/14/19941
 Abs wheel sensor failed, also abs light comes on. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
05/07/1999
 Vehicle has been experiencing following problems: abs sensor light would come on and go out intermittently/cruise control would not work or engage properly/ check engine light would come on intermittently/brakes would lock up intermittently when applied/ faulty rotors causing excessive wear of brake pads, and vehicle would jerk into gear when applying accelerator pedal. dealer notiied. feel free to provide any other details. *ak
101/01/1994
 Anti lock warning lamp comes on.
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
06/09/1997107/14/1994
 Anti lock brake controller failed.
11/01/19941
 Anti-lock brake control module failed. *skd
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
01/01/2000105/01/1997
 While driving 15 mph, consumer applied the brakes and experienced complete brake failure, mechanic replaced the pads, and front and rear rotors. mileage at the time was 64000.*ak. mechanic stated the rotors were worn. *jb
03/15/2000
 Consumer pulled up to the light to make a right turn, and vehicle lost power. brakes were not working. driver shifted to right where another vehicle was present, and she hit the other vehicle. *ak
1
 Brakes squeal.
101/01/1994
 Brakes failed, causing vibration and not stopping.
11/25/1996211/25/1994
 Brakes repaired twice.
 While driving, the vehicle brakes failed. please describe. *ak
08/22/19942
 Brakes squealed.
08/17/19957
 Vehicle vibrates when brakes applied, also brake pedal goes to floor. *skd
 When brake applied, the wheel shimmies back and fourth, replaced rotor 3 times, replacement solved the problem 15,000 miles. tt
10/01/19941
 Brakes failed. *skd
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
07/13/199506/01/1994
 Front end of vehicle would shake when applying brakes, rattling noise under hood, all four door hinges would sqeak and drop when opening the doors this was returned several times to dealer,and still back doors do not work properly. engine mounts went out, rubber moulding around inside of drivers door fell off 3 times finally they glued it on again. engine check light kept coming on they replaced the sensor even though they didn't know what was wrong, the brakes and rotors gave out chrysler was contacted and they refused to replace rotors because it was not covered under warranty. transmission still slips when applying gas to pedal.vehicle sits and then surges.vehicle is in shop again for loud thumping noise in front end of vehicle possibly engine cradle . contacted chrysler about lemmon law at beginning of ownership of veh and they said it did not apply.
05/07/1999
 Vehicle has been experiencing following problems: abs sensor light would come on and go out intermittently/cruise control would not work or engage properly/ check engine light would come on intermittently/brakes would lock up intermittently when applied/ faulty rotors causing excessive wear of brake pads, and vehicle would jerk into gear when applying accelerator pedal. dealer notiied. feel free to provide any other details. *ak
03/01/1995103/01/1994
 No summary entered for abov evehicle. *ak
11/26/1996
 Transmission sifts roughly/ failed/leaked. in addition, vehicle died while driving. also replaced front brake rotors/pads/ water pump and electrical system. *ak
05/09/19941009/18/1993
 Automatic transmission failure, vehicle stalls when shifting gears. tt consumer received recall 94v024, had to wait 2 months because dealer stated he was unaware of recall and did not know how to do repairs, after repair the transmission did not seem to to work correctly and finally it gave out completely, after repairs, transmission still did not seem right and vehicle experienced stalling, dealer reprogrammed transmission, but this did not help either. front brakes squeal after front brake pads replaced and front rotors were turned. right front stabilizer and left side sway bar link were replaced, noise in front end. *slc
09/07/1995
 Failure of disc brakes, applied brakes extended stopping distance impact, 12:00 speed 15mph. tt
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
05/01/1996212/31/1994
 Brake pads failed.
0
 Front brake pads failed.
06/15/19961
 Premature wear of front brake pads, causing vibration while braking on a 6% mountain grade at 75 mph. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
02/15/2001700001202/13/2001
 Bought car in 2001, with 69,000 miles. 2 days after purchase, gauges stopped working, car ran fine, no noise, etc. intermittent problem. dealer could not duplicate. happened while driving past dealer, stopped and they checked for codes, none found. happened again, dealer had code for airbag module this time, replaced part. problem is still intermittent. 2003, driving at 75 mph on highway, car stalled, no restart. towed to dealer, they replaced timing belt and water pump. also had brake rotors and pads replaced at 72,000. they were done at 55,000 also. replaced tie rod ends 2004 at 97,000. they had been replaced a week before purchase at 68,500. passenger airbag cover warped, i fear it may fail in accident. *jb
01/01/2000105/01/1997
 Consumer stted while the rotors were replaced, the mechanic noticed the tie rods needed to be replaced as well.*ak *yh
7
 Upon depressing the brake pedal to make a normal stop there is heavy pulsating due to the front brake rotors which wear excessively. also, six set of rotors has been replaced. please provide any further details.*ak
09/09/19961
 Rotors failed causing damage to pads.
05/07/1997201/06/1997
 Fron tbrake rotors warped twice.
1
 Warped front brake rotors.
09/23/199706/27/1994
 Right front brake rotor cracked/shattered due to metal fatigue. *ak
3
 Front brake rotors warped, causing vibration while braking. *ak
08/27/19971
 Front brake rotors wearing down very fast on car. owner states that he had to take the car to the dealship to have the rotors changed at lease1 every other month. due to this problem the car is very hard to stop. *ak
1
 Brake rotors out of round.
101/01/1994
 Front brake rotors failed and replaced.
 Vehicle's front rotors are warping due to inferior materials used to make them.the dlr is aware of the problem.this problem does not extend to the other functioning brake components. *ak
06/18/19961
 Front brake rotors out of specification, causing vehicle to vibrate excessively when brakes are applied at high speeds.
04/20/1996108/19/1994
 Front brake rotors are rust-pitted. *ak
06/15/19961
 Premature wear of front brake rotors, causing vibration while braking on a 6% mountain grade at 65 mph. *ak
05/03/1996
 Disc rotor had to be replaced every 10k miles, please describe. *ak
04/17/1996
 The front brake rotors are overheating and warping, dealer has replaced them three times, symptoms of problem include severe shaking when applying brakes. *ak
03/22/1995
 Vehicle had premature rotor warp and brake failure. tt
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM
04/15/1994
 Back brakes do not work; vehicle stopped by front brakes; at times hard pedal; pedal travels to floor while stopping. *ak
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
02/15/1995
 Trunk lid falls unexpectly on consumer. brake pedal sticks. please describe all other probelms. tt
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM
02/14/19954
 Brake fluid leaks from fluid reservoir when brakes are applied, causing brake fluid level to drop. *skd
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING
101/01/1994
 Brake warning lamp is on.