Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
99V215000DAIMLERCHRYSLER CORPORATIONfrom 06/01/1992 to 10/31/1994V (Vehicle)40283002/07/2000ODICHRYSLER GROUP LLC08/09/199908/17/1999
Defect SummaryVehicle description: passenger vehicles. the lower control arm attaching brackets can crack due to fatigue and separate from the engine cradle.
Consequence SummaryIf this occurs, the transmission half-shaft could pull out of the transaxle and result in loss of power.
Corrective SummaryDealers will reinforce the engine cradle at the point where the lower control arm attaches to it.
NotesOwner notification began february 7, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
02169912/31/1999030298609986Some vehicles may exhibit a constant lead or pull on a flat non-crowned road. *tt04/12/2000
02039805/29/1998601681Vehicle leads or pulls on flat non-crowned road. *yc11/10/1999
02089710/03/199754120Conditions with vehicle leads or pulls on a flat non-crowned road. *yc03/30/1998
SUSPENSION - FRONT
02239412/01/199439004Vehicle drifts or leads consistently in the same direction regardless of road conditions. *tw02/28/1995
SUSPENSION - FRONT - STABILIZER BAR
02119510/01/199546370Squawk from front stabilizer bar isolator in cold weather (less than 20 degress f). bulletin involves replacing the stabilizer bar isolators with revised parts.04/25/1996
SUSPENSION - REAR
02039502/01/199502-05-9439251Rear spring rattle. *tw03/31/1995

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
PE98044CHRYSLER GROUP LLC08/11/199812/31/1998ENGINE CRADLE/CONTROL ARM BRACKET WELD
 Alleged that the front suspension weld fails or cracks causing the suspension to collapse and a loss of vehicle control
PE98022CHRYSLER GROUP LLC04/14/199808/31/1998REAR SUSPENSION TRAILING ARM/BOLT
 Alleged that the rear suspension trailing and/or its attachment bolt may fail, posing a risk of loss of vehicle control and loss of rear service brake operation
EA98025CHRYSLER GROUP LLC12/31/199808/19/1999ENGINE CRADLE/CONTROL ARM BRACKET WELD99V215000
 Alleged front suspension weld fails or cracks causing the suspension to collapse and a loss of vehicle control

Consumer Complaints

Fail datemilesoccurencesPurchase date
SUSPENSION
12/10/20091750001
 The vehicle started to turn itself when driving and could not be controlled while driving. this lead to us taking it to a tire shop and we were told the bushings on the rack and pinion and the bushings on the tire rod were gone off the car. the vehicle was not able to be driven until the bushings were repaired because the loss of control was so bad on the vehicle. the failure of the bushings caused the vehicle to have to be repaired. we almost loss complete control over the vehicle twice before we found out what was causing the extreme pull in the vehicle. the vehicle was taken to mechanic and they replaced the rack and pinion bushings and the tire rod bushings and tightened the tire rod bolts. this was a very scary situation for us and we were concerned for our safety and the safety of our child. this was also a very expensive repair to the vehicle. *tr
08/08/20081702861
 I have a 1994 dodge intrepid es, the vehicle is going into gear and popping out of gear sometimes. *tr
08/01/20021
 Consumer states that while driving at highway speeds the vehicle wanders all over the road. nlm
01/22/20020
 While driving about any mph and when starting heard noises coming from wheels. sometimes could not steer in any direction. please provide more information. *ak
01/22/20020
 While driving could feel a hard vibration on steering wheel, had contacted dealer, and they could not discover what has caused vibration. please provide more information. *ak
09/27/1999
 Consumer was driving and steering wheel vibrates and there is a lot of play in the steering wheel. *ak
08/11/1998
 The original welds that go around the strut tower are not holding, which could cause loss of vehicle control. the manufacturer/dealer are aware of the problem. not willing to correct free of charge. *ak
1
 Struts bolts failed, resulting in misalignment. *ak
SUSPENSION - FRONT
02/15/2001700001202/13/2001
 Bought car in 2001, with 69,000 miles. 2 days after purchase, gauges stopped working, car ran fine, no noise, etc. intermittent problem. dealer could not duplicate. happened while driving past dealer, stopped and they checked for codes, none found. happened again, dealer had code for airbag module this time, replaced part. problem is still intermittent. 2003, driving at 75 mph on highway, car stalled, no restart. towed to dealer, they replaced timing belt and water pump. also had brake rotors and pads replaced at 72,000. they were done at 55,000 also. replaced tie rod ends 2004 at 97,000. they had been replaced a week before purchase at 68,500. passenger airbag cover warped, i fear it may fail in accident. *jb
09/10/2002
 Consumer states that while driving and no warning the front suspension is cutting the tire causing the tire to wobble and it will be hard for the consumer to control the vehicle. dealer notified. mr
04/07/200103/01/2001
 I was driving my car when i took a right turn the car started to shake. then the steering wheel took a violent turn to the left and locked causing my car to be thrown into a concrete electrical pole i received several injuries to my head face and shoulder neck and back my car was at a total loss i could not believe what had just happened to me my mechanic looked at the car and he told me it could not be fixed then i later found that there had been recalls on the part that broke on my car i have researched this throughly andi cant understand with all the problems and complaints on this vechile why they are still on the road and the manufacturer wants to take no responsibility for it i was lucky to not have been killed! but the next person driving these poorly made cars might not be so lucky. *ak
10/01/1999106/01/1994
 No summary listed for abov evehicle. *ak
07/01/1999
 Car direction uncontrollable during acceleration, replaced tie rods. vehicle make clunking noise, during braking and steering, dealer recomends sway bar link replacement in front end. transmission shifting eratic, vehicle slow to shift on entering highways causing dangerous situation. transmission also causes vehicle to lurch during acceleration. shiftinh is delayed, but when it does shift there is sudden acceleration. cruise control shuts off intermitently, accelerates or decelerates up to 5mph when set. hood has shut and several other people many times. has not caused injury but is very dangerous. no visibility at night due to horible head lights.
05/01/2000
 Consumer was traveling about 45mph on highway and front end collapsed. without prior warning. she took vehicle to a local garage, and mechanic told consumer that he has seen several similar incidents. consumer said that when she turned key in ignition switch it wouldn't turn. *ak
10/15/1999308/01/1998
 The owner was operaing her 1994 dodge intrepid on highway 2 in northeast montana when her car suddenly sverwed violently to the left and caused her to lose control of her vehicle, resulting in an accident that thoroughly demolished her car. *ak
07/13/199506/01/1994
 Front end of vehicle would shake when applying brakes, rattling noise under hood, all four door hinges would sqeak and drop when opening the doors this was returned several times to dealer,and still back doors do not work properly. engine mounts went out, rubber moulding around inside of drivers door fell off 3 times finally they glued it on again. engine check light kept coming on they replaced the sensor even though they didn't know what was wrong, the brakes and rotors gave out chrysler was contacted and they refused to replace rotors because it was not covered under warranty. transmission still slips when applying gas to pedal.vehicle sits and then surges.vehicle is in shop again for loud thumping noise in front end of vehicle possibly engine cradle . contacted chrysler about lemmon law at beginning of ownership of veh and they said it did not apply.
02/10/2000106/01/1995
 No summary listed for this vehicle. *ak
02/03/2000
 Consumer was going 55mph and car stopped accelerating like it was in neutral, and started shaking from the front end. dealer will be notified. *ak
12/01/1994
 Steering / front suspension/ engine cradle is loose and noisy poblems started appearing around. *ak
09/09/1999211/01/1998
 I have found many complaints listed for this exact failure on the 1994 intrepids. this to me is a very very dangerous failure, as i was on a main highway when the failure occurred causing immediate loss of power. this could have easily occurred on the capital beltway that i was approaching, where vehicles routinely travel 55+ mph. i am very concerned for my own safety and that of my spouse/children should this failure happen again, and of course i am concerned about the welfare of others. in several e-mail messages that i have viewed service representatives have been quoted that chrysler is aware of a problem. i can make the e-mails and quotes available to you if you so choose. i just had this trans replaced today at a cost to me of $2,000.00. this seems to be the average price according to e-mails. i had no choice but to have the repair done as i depend on my vehicle for daily commutes/transport of children etc. i appreciate your prompt assistance, as i will be contacting local officials regarding this hazard. w. michael purdon, vp, purdon associates inc.
08/05/19991
 Gentlemen: i just bought recently a dodge intrepid 1994 used of course. this car was bought in guadalajara mexico and was when new imported from the usa. the problem is the following: yesterday, we heard a sound coming from the front suspension, so we took the car to a mechanic, who in order to test it and hear the noise, drove the car two blocks, and when turning in a corner, suddenly the front right shaft came out and broke down leaking oil and spreading small metal parts. we had to push the car back to the work shop and found the problem was not really in the shaft in itself, but the main frame or (bastidor) as we call it in mexico, who was teared off without any apparent reason, as it was not beaten, hitted or rusty it has no show of any harm. the mechanic said this is the first time he sees something like this. i am very concerned as this car was used in a highway the day before with my family and if this situation was present at that time, you can imagine the risk we ran on and the potential consequences. at this time, i have to replace both the frame and the shaft, meaning a strong disbursement for me, therefore i want to present my claim, as this seems to be a defective part. i remember when i was about to buy the car a friend came by and told me remember, it is a chrysler meaning warning. i sold a 1992 thunderbird sc in good conditions to buy this car and i never had a problem like this by far. maybe you guys can advise me what to do, ?do i sell the car or what? best regards and thanks...luis f. ascencio
07/06/1997
 When driving at 40 mph and above vehicle stalls/ jerks and cuts off. also, there is a rumbling noise coming from the front of the vehicle/electrical system malfunctioned, and inner tie rod failed. *ak
08/01/1998
 Vehicle was not steering correctly. dealer contacted, and stated the entire front end was worn out, repairwork could not be done to remedy the problem. consumer had repairs done at owner's expense. *ak
10/01/1993
 Owner experiencing front end problems; had to replace the whole front end of the vehicle; constantly replacing the tires; while driving down the road vehicle feels as though it's going to fall off the wheels.
102/15/1995
 Shaking/vibration in front end of vehicle.
101/01/1994
 Cracking sound in front of suspension during cold weather.
10/22/19961
 While driving at speeds of 30-40 mph, vehicle pulls to the right and left. *ak tie rod end is worn and rack and pinion bushings loose, dealer replaced tie rod ends and rack bushings. *slc
05/09/19941009/18/1993
 Automatic transmission failure, vehicle stalls when shifting gears. tt consumer received recall 94v024, had to wait 2 months because dealer stated he was unaware of recall and did not know how to do repairs, after repair the transmission did not seem to to work correctly and finally it gave out completely, after repairs, transmission still did not seem right and vehicle experienced stalling, dealer reprogrammed transmission, but this did not help either. front brakes squeal after front brake pads replaced and front rotors were turned. right front stabilizer and left side sway bar link were replaced, noise in front end. *slc
02/24/19954
 Front suspension noisy in cold weather.
SUSPENSION - FRONT - CONTROL ARM
02/24/2001
 Bolt that holds lower control arm to bracket fell off, causing tire to disconnect from vehicle. recall 99v215000 had previously been repaired. please provide any additional information/attachments.*ak
08/15/1999110/01/1997
 Transmission replacement, fuel rail leak, control arm, hard start, moisture in lamps, body noise, musty a/c evaporator odor, front hub click/clunk, rt. isolator squawks, .. . will never purchase another dodge ! ! ! !
12/03/1999
 While backing out of a parking space, front control arm, that supports the engine cradle, broke on the passenger side. three days before this happened, owner was hearing a clunking noise coming from the vehcle. manufacturer was notified about this problem. owner was told that vehicle was not included under recall # 99v215000. the vehcle was towed to the dealership. the problem has not been corrrected. *ak
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
1
 The front hub and bearing assembly was replaced, the right lower control arm and right axle had to be torqued the axle was frozen into the hub. *mr *scc *jb
11/04/2002
 While driving the vehicle the lower control arm braket was split from the frame. dealer has been notified. please provide futher information. ts
04/24/20011
 The vehicle exhibited symptoms of recall 99v-215 and was taken to the dealer for repair, the consumer is not satisfied with recall 99v-215 because he had to pay for the repair. nlm
09/01/20002
 Dealership is charging consumer to fix a recall for lower control arm. *ak in feb of 2000, consumer had an accident due to this recall 99v215, tire slipped from under the vehicle causing the car to slide into another one, dodge is wanting to charge consumer $4300 to fix recall problem. consumer also stated that there is a strong gas odor in vehicle. *slc
1
 The lower control arm attaching brackets failed prior to recall notice 99v-215 which caused the vehicle to loose power intermittently, consumer request reimbursement. nlm
102/01/1998
 Recall 99v21500 was complete, but additional damage to tie rod was caused by the recalled parts, consumer wants reimbursed. *slc
 Consumer has no part to repair recall concerning lower control arm. this has been a whole year delay.
08/10/2000109/28/1999
 Transmission skips and jumps, sometimes vehicle won't go anywhere, and loss of power.*ak consumer had recall (99v-215) completed on 12-may-2000, recall indicates the possibility of transmission problems that can occur due to defect in the lower control arm. consumer feels the transmission failure is directly related to the recall component failure. the vehicle is experiencing transmission problems after recall repair and would like it repaired at no additonal cost. *yh
 Consumer has been unable to have recall repair of the lower control arm performed. consumer arrived for appointment at dealer only to find out that there were no parts available. (99v-215) nlm
 Dealer technician broke the last bit used to install recalled 99v-215 reinforcemnet brackets and they are on national backorder, dealer unsure when part will become available. nlm
 The tool needed to peform the recall 99v-215 of the lower control arm attaching bracket is on national back order therefore the repair cannot be made. nlm
 Consumer feels the the recall work on the lower control arm attaching bracket (99v-215)was not performed in a timely manor and the the people at the dealer were rude. nlm
 Dealer technician broke the last bit used to install recalled 99v-215 reinforcemnet brackets and they are on national backorder, dealer unsure when part will become available. nlm
 The tool needed to peform the recall 99v-215 of the lower control arm attaching bracket is on national back order therefore the repair cannot be made. nlm
 Consumer feels the the recall work on the lower control arm attaching bracket (99v-215)was not performed in a timely manor and the the people at the dealer were rude. nlm
1
 Consumer was unable to have recall (99v-215) repair for the lower control arm bracket because the dealer had no parts available. nlm
01/01/1994
 Consumer received recall 99v12500/ lower control arm on feb. 15, 2000, dealer cannot perform the work due to the lack of a tool that is needed, and won't be available until april. *ak *ml
 Consumer contacted the dealer in reference to recall number 99v215000/manufacturer's recall 837/ lower control arm. manufacturer has yet to send the tools to correct the recall problem. please provide any further details. *ak
 Consumer received recall 99v2150000 concerning lower control arm. contacted dealer. dealer indicated that no parts or tools were available to correct recall problem. please give any further details. *ak
06/01/1998
 Consumer received nhtsa recall 99v215000/manufacturer's recall837 concerning lower control arm failure. dealer said that the control arm stripped, and could not repair the problem. *ak *ml
08/15/1999006/30/1998
 Consumer has been telling dealer/mechanic about a bumping noise. told by mechanic that transmission was gone. also, received a recall regarding lower control arm bracket. afraid that the transmission will fall out of automobile. *ak
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
02/10/20051510001
 Nhtsa recall 99v215000 on the engine cradle. the vehicle was taken to the dealer for the recall. however, the district manager is refusing to honor the recall because the lower control arm that attaches the brackets is broke. please provide further details. *jb all repairs finished using new factory parts. the consumer stated that no further action is necessary. *tc
07/04/2000
 Recall 99v215000; consumer was in reverse and vehicle was making a loud noise & started shaking. consumer found out that it was the lower control arm that broke which separated from the engine & pulled out the transaxle. dealer claimed that consumer had to hit something. consumer will be talking with the manufacturer. consumer also, found a recall on the vehicle for the problem. *ak
SUSPENSION - FRONT - CONTROL ARM - UPPER ARM
09/10/2000102/01/1999
 Driving 25mph & was making left turn when without any warning steering went out. vehicle kept straight. stopped vehicle & checked it. noticed upper control arm had broken & fell out on transmission. vehicle was towed to repair shop. entire upper control was replaced. mechanic could not indicate what caused it to break. *ak *slc
07/17/20000
 Dealer has not corrected recall in a reasonable amount of time.*ak
SUSPENSION - FRONT - MACPHERSON STRUT
02/23/1999111/01/1993
 Struts in the front and rear worn out causing excessive tire wear. mjs
SUSPENSION - FRONT - STABILIZER BAR
05/02/19972
 Stabilizer bar broke, causing front end to rattle. *ak
SUSPENSION - MULTIPLE AXLE - TORQUE ARM
11/20/1998104/01/1998
 Transmission failure requiring replacement of torque convertor and valve body with up-dated valve body assembly
SUSPENSION - REAR
10/07/2009151481
 Rear suspension support arm on driver's side fatigued and separated causing loss of control of vehicle suddenly without warning. support arm appears to have been weakened by rust corrosion, appears to be inadequate corrosion resistance. inspection of passenger side rear suspension support arm appears to be weakened from rust corrosion as well and most likely will fail from fatigue too. concern that failure occurs suddenly without warning and would result in loss of control and possible loss of life. *tr
 Rear trailing arm bolt sheared off, causing the rear suspension to drop which may have caused a loss of vehicle control and a crash. please provide further information.*ak
03/14/2000102/01/1994
 Rear left control arm has broken away from metal support attached to frame. bracket. *ak
07/01/1997
 Consumer reported that rear suspension trailing arm/bolt replaced on their vehicle. learned of this investigation through car & travel magazine of september 98 issue. consumer would like to know could there be a refund. *ak
04/01/1998
 Pe 98022; rear suspension trailing arm/bolt. when turning the vehicle the wheel feels like the tire is flat or the car is coming apart. dealer cannot duplicate the problem. *ak
02/16/1997111/28/1994
 Trailing bar broke.
 The left rear trailing arm bolt broke . tt
SUSPENSION - REAR - SHOCK ABSORBER
02/23/1999111/01/1993
 Struts in the front and rear worn out causing excessive tire wear. mjs

Some parts © 2024 Advameg, Inc.
Based on public records. Inadvertent errors are possible.
This web site is not associated with, endorsed by, or sponsored by and has no official or unofficial affiliation with the vehicle's manufacturer.