Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 021699 | 12/31/1999 | 030298 | 609986 | Some vehicles may exhibit a constant lead or pull on a flat non-crowned road. *tt | 04/12/2000 |
| 020398 | 05/29/1998 | 601681 | Vehicle leads or pulls on flat non-crowned road. *yc | 11/10/1999 | |
| 020897 | 10/03/1997 | 54120 | Conditions with vehicle leads or pulls on a flat non-crowned road. *yc | 03/30/1998 | |
| SUSPENSION - FRONT | |||||
| 020697 | 06/27/1997 | 52537 | Vehicle lead to right under acceleration. *tw | 08/14/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/05/2008 | 1 | ||
| 1996 dodge intrepid had to have alot of front end work done on tie rod ends and bushings worn out then while driving the car the brakes failed for no apparent reason and caused a accident whole front end totaled and the air bags did not deploy why is it that dodge auto air bags do not deploy. *tr | |||
| 09/14/2007 | 20 | 07/15/1996 | |
| There are severe problems with the steering and front components such as tie rods, bushing failure- multiple replacements, etc. steering hasn't been right for years. low mileage, strange noises, handling. car doesn't stay in alignment, wheel doesn't return to center, car jumps out of driving lane. *jb | |||
| 05/28/2000 | 80000 | 2 | 10/04/1996 |
| Vehicle pulls to the left while driving 25 mph. consumer was able to drive the vehicle home. then, consumer noticed that the bushing was worn out, and steering rack broke. manufacturer was notified.*ak | |||
| 10/01/2004 | 1 | 10/15/1998 | |
| Entire suspension replaced. according to mechanic suspension was shot, and he has seen this on numerous occasions. he suggested this may be a recall problem, but advised to check into it to be sure. also, i have already replaced the multi-function switch approximately 3 years ago and have just been told it needs to be replaced again. i have been driving with high beams on because the lower beams do not work.*ak | |||
| 09/10/2002 | 2 | ||
| While traveling on highway heard a noise coming from the front of vehicle. dealership is aware of problem.*akboth of the inner tie rods and eight bushings needed replacement. the dealer informed consumer that this failure was premature. *jg | |||
| 03/01/1997 | 4 | 04/23/1996 | |
| On several occasions while driving there is a gas odor. recall campaign 98v184000 fuel injection was performed, but after recall repair the fuel odor returned, the recall repair has been done four times yet the problem still exist. *tt the heater didn't work properly, the power door lock wouldn't lock, the doors wouldn't open, the water pump was leaking, the headlights were too dim, the doors squeaked, there was a vibration coming from the brakes, there was play in the front end of the vehicle from the inner tie rods and power steering gear bushings. *jb | |||
| 03/01/1977 | 1 | 04/23/1996 | |
| Consumer states there is play in front end suspension, both inner tie rods and power steering gear bushings were replaced. *tt | |||
| 07/01/2000 | 1 | 04/04/1997 | |
| Consumer can hear a clunking sound whenever driving over a bump, sound comes from left front or middle of vehicle. not taken to dealer yet. *ak | |||
| 10/01/2000 | 1 | ||
| I heard noises like a loose bolt in the front end. bushing needed to be replaced on both sides. could not just replace bushings had to replace both tie rods. still noise in the front end will have checked soon. also loud noise when wheel is turned from side to side in cold. sounds like metal is sticking.*ak | |||
| 05/01/2000 | 1 | 07/01/1999 | |
| Car pulls to right. 2 repair shops told me the car has memory steer or defect in steering. *ak | |||
| 05/01/2000 | 1 | 11/01/1996 | |
| Steering wheel is shimmying and knocking. *ak right tie rod failed. *yh | |||
| 08/15/1996 | 06/26/1996 | ||
| Consumer heard noise from the steering system and front wheels. whenever vehicle was cold the noise got louder. dealer notified, and informed consumer that nothing could be found.*ak | |||
| 01/05/2000 | 1 | 09/01/1999 | |
| While coming out of a shopping center a large popping noise occurred, and vehicle would not move. the front right wheel would not turn and the front left wheel did turn. *ak | |||
| 06/17/1997 | 1 | 05/25/1996 | |
| Tires rumble at 25-30 mph, due to suspension failure. yh | |||
| 09/29/1999 | |||
| While driving vehicle there is a knocking noise and vibration which possibly could cause a loss of control and crash. please provide further information. *ak | |||
| While driving at slow speeds vehicle sways to the right or left. also, when making turns vehicle shakes or virbrates cause unknown. please give any further details. *ak | |||
| 07/07/1998 | 1 | 09/01/1996 | |
| The bushings and the rack and pinion steering are very loose, causing the vehicle to wander all over the road. the problem was noticed the first time by the dealer. at that time, the bushings were tightened, which did not solve the problem. the bushings have been loose again. the steering system needs to be replaced at this time. *ak | |||
| SUSPENSION - FRONT | |||
| 11/19/2008 | 143000 | 1 | |
| It started out my steering would get really tight and you couldn't move it at all and it happens everyday now we took it to the dealership and they said it was the rack-n-pinion and so they fixed it and its still doing it. *tr | |||
| 10/07/2008 | 148689 | 1 | |
| Repeated overheating problems resulted in replacing my radiator two times, thermostat three times and thermostat w/ breather housing two times. cooling system includes external metal pipes which help circulate coolant to heater. the pipes are hidden from clear view and when mine sprung leaks due to their placement the leaks were diagnosed as being blown head/head gasket by three separate shops. replacement of pipes solved overheating. moisture gets trapped in and around the frame and subframe areas where the motor and transmission mounts are located and allows for unnecessary premature deterioration of all the mounts, bushings, main frame and subframe. this hidden condition has resulted in all mounts needing replacement, transmission dropping, front inner&outer tie rods and bushings going out, rack n pinion problems and the subframe collapsing. documented records show that from 2004 through 2008 on average i drove 7000 miles a year. in that 28000 miles i replaced all motor/transmission mounts, all 4 inner&outer tie rod bushings/ends twice, radiator twice, thermostat housing twice, coolant pipes once and have gone through two sets of tires. i am replacing subframe, transmission mounts and front axle again. i continue fixing the car because i cannot afford to replace it but i am getting very concerned about the steering, axle or brakes giving out while driving on the highway or in heavier traffic. so concerned my documentation has been given to family members in case of fatality resulting from the defects mentioned. *tr | |||
| 01/15/2003 | 61255 | 4 | 03/12/1996 |
| I own a 1996 dodge inrepid with 61,255 miles on it as of today ( 1/16/2003). this vehicle has had three failuers of the water pump at a cost to repaire of $500.00 each time to repaire. i have also had the front suspension fail, which cost $1185.00 to repaire. this vehicle is not driven hard, mileage will show maybe 10,000 miles per year. i feel by the number of complaints on your system that the manufacture has had more than normal number of complaints for both these problems. i think a recall is called for, and some sort of remibrusment for the cost of repaires made. all my repaires where done by a goodyear facility or dealership. | |||
| 08/01/2000 | 1 | 04/01/1999 | |
| I had almost constant problems i.e. mechanical,equipment and fought a neverending battle with the dealership/warranty dept. and lost work/jobs ultimately leading to having no money to all my monthly bills or to get the car repaired, i had to voluntarily give up to reposession to the lender, and just recently over a year later i am recieving notices of traffic violations on this vehicle.caus. no safety defec tstated. *ak | |||
| 12/01/2000 | 1 | 12/01/1998 | |
| Problem w/steering column affected alignment causing need for new tires. | |||
| 12/01/1997 | |||
| Makes popping noise when turning ,shakes when applying brakes. had front align. tires replaced. tie rod bolts keep becoming loose. after reading complaints now scared to drive car esspecially since i have a toddler.can i get more information. *ak | |||
| 11/01/2000 | |||
| When first starting vehicle and turning wheels there is a loud scraping sound coming from front end. also, steering rack and pinion needs to be replaced. *ak | |||
| 06/15/2000 | 0 | ||
| While driving about 15 mph heard a popping noise from front of vehicle. consumer lost control of vehicle, and vehicle had to be towed. *ak | |||
| 03/01/1999 | |||
| On cold mornings while backing up turning steering wheel to the left or right, there is a loud creaking/popping noise coming from the front of the car. *ak | |||
| 12/23/1995 | |||
| There is noise coming from the front end of the vehicle due to the inner tie rods breaking. dealer replaced the tie rods/stuts/ sway bar, and did a front end alignment. *yc | |||
| 09/14/1999 | 2 | 05/01/1997 | |
| 3 times to the dealership for front end repairs. struts and bushings have been replaced. last time taken in the steering rack was loose. | |||
| 1 | 09/01/1997 | ||
| Vehicle wandered badly. replaced rack & pinion. then found broken frame weld from factory. factory repaired weld. problem not solved . car wanders and wears out tires rapidly | |||
| 10/01/1996 | |||
| There is a loud clunking noise coming from the front end of the car on cold mornings. the car must be warmed up for approximately 15 minutes. if you start the car and go the noise occurs. when you turn the wheel to the left and right it clunks until the car is warmed up. we had the dealer check it out on two occassions. the first time they did not hear it because it was a fairly warm day. the second time, the car was dropped off the night before. we specified to them to start the car the first thing in the morning. when we checked with them to see if they started the car when we told them to, they said they did in the afternoon. they claim they still did not hear the noise. the car is still making the c lunking noise on cold mornings and sometimes if it is cold in the afternoon. | |||
| 1 | |||
| Popping noise in the front end. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 10/13/2005 | 197205 | 1 | 03/01/1998 |
| 1. the event occurred while backing into my driveway 2. 1996 dodge intrepid, 3.5l, 196,000 miles. the lower control arm mount that is a structural element of the car's subframe had metal fatigued and separated from the subrfame. this caused the bottom of the front passenger side wheel to move outward and lodge against the fender. when the wheel moved outward, the half-shaft pulled out of the constant velocity joint disengaging the drivetrain from the front wheel. 3. the replacement cost of the subframe was prohibitively expensive, so the car is going to be scraped.*jb | |||
| Nhtsa recall campaign 99v215000 lower control arm bracket; front left lower control arm is deteriorating with just a matter of time of complete failure w/tire speration. please describe details ts | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 04/08/2005 | 50000 | 3 | 10/27/1996 |
| Under normal driving conditions, automatic in drive position shifts into 3rd gear causing high [300-400k] rpm and high fuel consumption. condition can be corrected by stopping vehicle, turning switch off, waiting until signal lights have disappeared, then turning switch on again. this is also a safety hazard due to potential for rear-end collision while vehicle is in off. *ak | |||
| 04/12/1997 | |||
| When driving at any speed the lower control unit would be making a very loud noise. when turning the wheel to the right or to the left there is a loud noise like a knocking noise. also, vehicle vibrates when the consumer gets on the highway. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 04/08/2005 | 50000 | 3 | 10/27/1996 |
| Under normal driving conditions, automatic in drive position shifts into 3rd gear causing high [300-400k] rpm and high fuel consumption. condition can be corrected by stopping vehicle, turning switch off, waiting until signal lights have disappeared, then turning switch on again. this is also a safety hazard due to potential for rear-end collision while vehicle is in off. *ak | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - LINES AND FITTINGS | |||
| 08/01/1999 | 1 | ||
| The linkage in the sway bars are faulty and break causing tie rod and handling problem. nlm | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 06/15/2000 | 0 | ||
| While driving coil spring broke on the driver's side without a prior warning. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 05/10/2001 | 55000 | 6 | 07/30/1998 |
| I have a 1996 dodge intrepid i bought in 1998 i have had numerous steering problems with this vehicle and have spent much money to fix this car. the bushings have been replaced,the bearings have been replaced, the power steering pump has been replaced, the steering hoses have been replaced,all this was done at under 55,000 miles and luckily gefore my fiance and my children were seriously hurt in an acident due to steering lose or control. these problems totaled around 2,500.to fix. now we are having the same problems again with the car having 90,000 miles now the power steering pump is out again and the rack and pinion is out and it is impossible to steer. we are a low income family so trade the car in is out of the question and getting it fixed right away is sometimes not possible. just by pure luck i was looking for prices of rack and pinions and i just stummbled across this web site and i am glad i did.*ak | |||
| After inspection of vehicle mechanic diagnosed that bushings were premturely wearing out. this prevented vehicle from being aligned. please give any further details.*ak | |||
| 1 | |||
| I'm a mother of a 2 year old, and have to take her in my car everyday. come to find out my bushings are bad, and that whole part has to be replaced with the part costing $800. plus labor. the dealership in town said that it is a common thing in the 96 and 97 intrepids, because they went to the new body, i can't afford a new car, or $800 to get this fix, and believe that dodge should do a recall on this, because it is unsafe to drive and is common. i've read lots of complaits of this same problem, and worry about having my daughter in the car everyday. my steering is very lose because of this problem. i did not include date and milage of when this happened, because it was a slow process. i just noticed when it was making the load noice when i turn. *ak | |||
| 01/26/2000 | |||
| Consumer experienced a steering problem. vehicle taken to dealer, and informed consumer that both tie rod ends and bushing needed to be replaced. repairs made at consumer's cost. *ak | |||
| While starting vehicle while it was cold vehicle would make a loud noise. dealer stated bushing were gone. please provide further informaton. *ak | |||
| 07/01/1998 | |||
| Defective bushing malfunctioned, causing the vehicle to vibrate harshly which may cause loss of vehicle control. this happened twice. dealer could not determine the cuause, but kept replacing the bushing. please provide further information. *ak | |||
| 1 | |||
| Bushings failure resulting in damage to steering rack. | |||
| SUSPENSION - REAR | |||
| 10/01/2000 | 0 | ||
| When consumer is backing out there is a noise in the rear of vehicle. dealership had been notified.*ak | |||
| 12/23/1995 | |||
| There is noise coming from the front end of the vehicle due to the inner tie rods breaking. dealer replaced the tie rods/stuts/ sway bar, and did a front end alignment. *yc | |||