Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
01/01/20051
 Recall campaign received concerning transaxle floor shifter ignition/park interlock failure. *bf *sc
05/15/20020
 In october the driver and rear catalytic converters became clogged in turn heating up the transaxle and causing unrepairable defects. in december, i began smelling gas fumes and checked under the hood, i noticed that there was a leak from the top of the fuel injector rail in the passenger rear of the engine. water pump was replaced in may 2002 and again in december 2002. in december a pulley and piston were also replaced
07/08/20021
 My 18 year old daughter was killed in an automobile accident involving a dodge intrepid. we are investigating to see if there was a steering failure. she would have lived had her seat belt not failed. her seat was reclined and as a result she slid under the seat belt causing her injuries. why is there no warning that this failure can occur? kids do not read the owner?s manual! we feel that the case maker is responsible for her death but no one wants to help because of the cost. what can be done to help us? sincerely, consumer complainant stated during a follow up call that both belted front occupants died as a result of rear ending a parked trailer with an impact speed of app. 40-45 mph according to their investigator. both frontal airbags deployed in the crash. the male driver's head impacted the trailers safety bar resulting in an open head wound. the female passenger slid under the seat belt residing on the floor board with an internal head wound and a lacerated heart. it was observed that the passenger's belt was buckled after the crash. the angle of the passenger's seat was between 1-2 o'clock. the driver was pronounced dead a the scene and the passenger died the following day. the trailer was parked at a weight station on ramp when it was struck on a sunny after noon at about 4:00pm. the posted speed on the two lane highway was 70 mph. the road was straight and known to the driver. drugs or alcohol were not a factor. eye witness says the driver was awake at the time of the event. it is not known why the crash occurred. there is speculation that there was a steering problem because the consumer heard that the intrepid had steering problem. the complainants lawyer is investigating this issue. according to lawyer the passenger's seat was reclined further back than what was stated by complainant. eyewitness stated as such. cw. *la an inspection of the vehicle was performed, however there were no indications that the accident was caused by a steering or braking problem. *jb
79000109/01/1997
 Please contact me with status. *ph **dimsii ivoq entry posted after 12/12/02 cut over to artemis**770834
10/15/2002300003
 The consumer stated that the water pump has been replaced on two occasions, from 30,000 miles to 66,000 miles. at the current mileage, the problem has reocurred. the dealer had been notified. ts the consumer stated that the problem is when you pull the water pump, it causes stress to the housing and the gasket. the consumer stated that this is the fourth water pump, and it's like having an oil change. the consumer requests to be reimbursed for the charges, and stated that on one occasion the manufacturer rep insisted on paying half of the charges, when a nut had broken off of the water pump and had gotten into some belts and caused costly damages. scc
10/26/2002
 Consumer states that the oil gauge indicator would show low to no oil pressure while driving. vehicle taken to a repair shop and informed that the oil pump needed to be replace. ts
01/01/2000
 Left bank sensor has gone out.consumer noticed that engine check light was coming on. dealership told consumer about sensor, consumer has had sensor replaced once before.*ak
11/25/20010
 Engine check light kept coming on, although automobile was being taken to the shop. but after taking it to the shop, she was told that cylinder was misfiring. then, was told after engine light came back on again, and cylinder was burned out.*ak
05/28/2001
 While driving engine check light would come on and remains on until vehicle is turned off. vehicle is hard to start. fuel pump had been replaced, but engine check light still remains on. *ak
10/27/2000
 Was driving vehicle when it started to lose power for no reason. it failed to go over 30mph. took it to a private mechanic & was informed a drum broke off in transmission. part holding drum had sheared off. transmission needed complete overhaul. also, had rear tie rods replaced/thermostat was replaced twice for overheating, and 02 sensors replaced twice due to engine check light coming on.*ak
01/01/2000110/01/1997
 Leaks fuel directly over engine, extremely dangereous! recall this also! this car also is our second intrepid to have catastrophic transmission failure to be covered under warrenty. also the second intrepid we owned that dealers refuse to fix air conditioner leak, they only spray an anti fungicide on the evaporator coil. *ak
09/22/1997103/01/1997
 Have had repeated problems with this car since purchase 2 years ago. water pump has been replaced at least 3 times. check engine light keeps coming on, unable to determine cause. rough idling since water pump #2 - unable to determine cause. power steering failure. numerous minor problems with interior/exterior that do not seem to stay fixed for any length of time. (we consider this car a lemon!!!!)
10007/01/1998
 On hot days (90 degrees +), the entire interior lighting package comes on unexpectedly. this is very annoying during the day, and a serious safety hazard after dark. i asked sunshine dodge (dealer) to investigate and repair the problem. they claim they were unable to replicate the conditions. it is now a matter of record that this car has this specific manufacturing defect. if i get into an accident as a result, chrysler corp. pays. *ak
01/02/199909/01/1998
 No summary listed for this vehicle. *ak
01/17/1998
 Unspecified.
08/01/1996
 Chemical odor in vehicle causes sores in eyes and nose. chrysler refuses to test air.