Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SERVICE BRAKES, HYDRAULIC - FLUID
DP04007CHRYSLER GROUP LLC10/13/200410/27/2004FUEL RAIL, BRAKE FLUID, CHASSIS
 On september 5, 2004, mr. robert galenty of iselin, nj, petitioned the agency to conduct defect investigations of certain model year (my) 1993-1997 vehicles produced by daimlerchrysler corporation.his petition identified three issues of concern: 1) fuel leaking from the fuel injector rails; 2) brake fluid contamination resulting in brake failure; and 3) susceptibility of the vehicle frame to damage while the vehicle is being towed.mr. galanty alleged that his 1996 dodge intrepid had each of these three problems.concerning fuel rail leakage, daimlerchrysler commenced a recall (98v-184) of approximately 722,600 vehicles to address engine fuel rail leaks that could lead to a fire, including those vehicles cited in the petition and the petitioner's 1996 dodge intrepid.on october 7, 1998, nhtsa opened a recall query investigation (rq98-018) to evaluate the adequacy of the recall remedy.that investigation was closed on july 8, 2002 without requiring further action by daimlerchrysler.very recently, on june 9, 2004, nhtsa denied a petition (rp04-001) to reopen rq98-018 after finding that there was no new information that would indicate any basis for reopening it.this is still the current position of nhtsa on this issue.concerning brake fluid contamination and frame alignment, a review of nhtsa's database shows no other complaints on either one of these issues on the vehicles cited in the petition.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
11/20/2002
 Consumer noticed excessive brake premature wear, every 1000 miles dealer has replaces 3 times pad and rotors. please provide further information. ts
03/01/1997
 Unusually high pedal effort required for maximum braking (to acitivate abs.)
SERVICE BRAKES, HYDRAULIC - ANTILOCK
09/07/20060407/10/2006
 I had a recall performed on vehicle last year at martin dodge in bowling green, ky. after getting the services rendered i noticed several problems. one was that the turn signals were no longer operable, automatic transmission would not shift past second gear and would miss gears repeatedly, and abs brakes failed. also noticed that suspension was worse after they performed suspension recalls. i have tried on several occasions to contact the dealership and they only suggested that i bring it for a diagnostic at my cost, even though the problems existed after getting the recalls fixed. i incurred court cost of $166.00 because of improper equipment and the buy, here, pay here lot was requesting $2,280 for a car that i had no choice but to junk it because no being able to pass inspection for the road. i would appreciate anything you could do to aid in me absorbing the cost of this situation. *ak
11/01/1999
 No summary listed for abov evehicle. *ak
12/12/199607/04/1996
 Vehicle experienced the following problems: tie rod end replaced, brakes pulled to left, transmission and shocks replaced three occassions, windows won't stay up, steering wheel crooked, reservoir cap replaced twice, brake rotors out of round, rack and pinion replaced twice, fuel gauge replaced, driver window fixed 3 times, tires replaced 3 times in 4 years, child safety seat belt won't adjust and needs replacement. *ak *ml
05/01/199905/01/1997
 When consumer applies brakes they are hard. also, when he applies brakes in sudden stop, they don't engage. front end dips when consumer brakes, and there is a clanking noise coming from the front of the car while driving 25 to 30mph. airbags didn't deploy when consumer had an accident while driving 30mph. *ak
06/11/1999
 Engine lifters needed to be repaired. would make loud ticking noise when it's suppose to go up & down. took to dealer & informed by mechanic no noise was heard, but would repair the lifters. owner picked vehicle up & it started leaking fuel in middle of road & made puffing sounds & finally stalled out. towed vehicle back to dealer. the brakes were replaced after being hard to apply. have squeaking noise in back of vehicle. the ticking noise came back. *ak
103/19/1998
 Brakes continually experience noise. mjs
01/06/1999107/31/1997
 When applying foot to brake pedal received no response. extended stopping distance occurred. dealer not aware of the problem. *ak.et.
06/28/1998
 Anti-lock brakes are defective. when driving 50-60 mph on wet or dry pavements, the vehicle experiences extended stopping distance. the vehicle will slow down and keep rolling. it will not stop, the dealer cannot duplicate the problem. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
09/09/1998104/13/1997
 Brakes completely worn out. mjs
110/25/1997
 Brakes continually make squealing noise.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
12/24/1998100011/01/1996
 Dealership would not fix the problems while the car was under warranty. with out a large amount to be paid to them for the services. thanks. * no summary listed for above vehicle. *ak
08/05/200003/01/1999
 No summary listed for above vehicle. *ak
03/24/1998
 When driving at any speed and applying the brakes, the brakes were soft. when consumer went to apply brakes again, they went straight to the floorboard due to master cylinder failure. also, consumer has had rotors and pads replaced. dealer is aware of problem, and can't determine the cause. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
08/11/20031
 Consumer states rear brakes are leaking fluid. dealer stated, cylinder needed to be replaced. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
07/03/2000
 Pads crumbled, they separated from metal backing. driving on freeway and when pressing on brakes it felt like they were crumbling. second time, it was metal on metal braking. took vehicle in to dealer, and dealer fixed problem. second time same problem happened while driving out of garage. contacted dealer, and the dealer won't do anything second time around.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
12/12/199607/04/1996
 Vehicle experienced the following problems: tie rod end replaced, brakes pulled to left, transmission and shocks replaced three occassions, windows won't stay up, steering wheel crooked, reservoir cap replaced twice, brake rotors out of round, rack and pinion replaced twice, fuel gauge replaced, driver window fixed 3 times, tires replaced 3 times in 4 years, child safety seat belt won't adjust and needs replacement. *ak *ml
 Front brake rotors are prematurely wearing, cause unknown. please give any further details. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
03/24/1998
 When driving at any speed and applying the brakes, the brakes were soft. when consumer went to apply brakes again, they went straight to the floorboard due to master cylinder failure. also, consumer has had rotors and pads replaced. dealer is aware of problem, and can't determine the cause. *ak
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC
 Booster pump on brake shaft breaks off, causing loss of power steering and brake failure. please give any further details.*ak
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM
 Booster pump on brake shaft broke off, causing loss of power steering and 80% of brakes. please give any further details.