Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 1900101 | 03/23/2001 | 1900300 | 619127 | Some owners may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/15/2001 |
| 1900300B | 10/06/2000 | 190300A | 618868 | Some vehicles may experience loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 05/03/2001 |
| 0042 | 09/13/2000 | 615695 | Advance service information for loose steering. *tt | 01/28/2001 | |
| 190300A | 09/08/2000 | 190300 | 6092235 | Experiencing loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 11/29/2000 |
| 190300 | 06/02/2000 | 614153 | A condition may exist where a loose feel or clunk in the steering wheel as the wheel is moved from side to side. *tt | 09/29/2000 | |
| 190899 | 12/31/1999 | 610017 | Information when servicing the inner tie rod end to steering gear attachments. *tt | 04/14/2000 | |
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||||
| 190798 | 10/02/1998 | 602894 | Information on steering gear mounting bushing service. *ak | 11/16/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/11/2011 | 186112 | ||
| Rack and pinion / steering issues in 1997 dodge intrepid. after just driving 65-70 on the i-15 in southern california, i felt an odd vibration and pull in the steering of the 1997 dodge intrepid i was driving. exited the highway and attempted to turn into a business parking lot to examine the issue when the front end sent a pop sound and the vehicle came to a screeching halt. driver side front wheel was stuck in a right turn position during any position set on the steering wheel, while the passener side remained intact and normal. | |||
| 12/26/2008 | 222000 | ||
| Tl*the contact owns a 1997 dodge intrepid. while attempting to operate the vehicle, the contact noticed that the steering column was inoperative. a technician stated that the rack and pinion fractured and needed to be replaced. in addition, the bolt in the kit offered by the dealer has a smaller head and an improper locking pad that would inevitably lead to a failure. the contact is in the process of having the vehicle repaired and is waiting for a response from the dealer. the failure and current mileages were 222,000. | |||
| 03/16/2008 | 11 | 2 | 02/20/2007 |
| 1997 dodge intrepid-169,610 miles > > i only had this car for 1-1/2 years with less than > 3,500 miles driven. > > today on march 16, 2008 at 1:15pm, i came back to > college from spring break. i noticed that i was 29 > miles away from the college and the steering wheel > started to jerk to the right and move on its own. i > turn the steering wheel back to the left and had to > force the wheel to turn and move where i need to go. > > > the steering wheel never made noises as i was > driving > today, but i noticed that i had to force the wheel > hard to make a turn into the parking lot. when i > tried to park, the wheel would not respond, so i had > to force the wheel to turn and still did not work. > i'm now trapped in the parking lot because i'm not > sure that i'm safe on the road. > > i'm located in southfield, mi and in 8 weeks, i need > to drive back to indianapolis, in (approximately 312 > miles, 7-9 hours). incident two i was 4 miles away from school and noticed that i had steering problems. as i was forcing the wheel to corporate a truck was to my right and i could not control the car as the car jerked to the right. causing me to hit the trunk from my front right to the passenger tire. now my engine is having several problems that deal with one of the cylinders not responding after the incident. the car shakes violently if idled for seconds and moving sometimes. when this happened, my steering still didn't work so could not move the car without help and my car blocked several cars. i have spent over $1400 in keeping the engine from collapsing to the ground after the incident, a part that keeps the car from flipping over when turning. i still continue to have problems with the steering wheel. *tr | |||
| 02/12/2008 | 1 | ||
| Problems with the rack and pinion steering hesitant on turns when turning the steering wheel. took it to hayward dodge repair they told me that i needed a $4500.00 of repair this is along with some other things they say is wrong with the vech. they didn't acknowledge the main problem of the steering . also after i picked up the vech. i was driving on the free way & my hood flew open & came through my windshield. i was charged $135.00 for this 21 point inspection. with my hood &winshield damaged i went back the next day, the service mgr.told me to take him to court they wont take responsibility for the damage. *tr | |||
| 07/10/2006 | 71000 | 2 | |
| In the fall of 2005,the bushings on the tie rods were replaced due to excessive wear. on july 10 2006,my wife backed out of driveway into street,but could not go either forward or backward. a tow truck was call quoted $1460.00 and car was transported to dealer. dealer quoted $1460.00 to replace steering rack & rods. *nm | |||
| 02/15/2004 | 3 | ||
| Third failure of my dodge 97 intrepid for power steering and tie rod failure. replacements were as follows: 3/27/98 7,999 miles-power steering pump replaced(previous owner) 11/2/01 41,530 miles-thump noise in front end-repaired strut assembly (previous owner) 11/9/01 41,923-i purchased vehicle from dodge ewald-driving home i heard a thumping in the right wheel upon turning. took back to dealer who replied this is normal i stated no way!!!! replaced strut assembly and frozen outer tie rods and adjusting sleevings. 8/7/02 68,116 miles-pulling out of driveway-steering went. towed to dealer. replaced rack assembly and inner tie rods. 2/16/04 85,344 miles-backing out of parking spot-thump heard, no control of steering and right wheel severely facing in. towed to dealership. replaced rack assembly, tie rods. wheel alignment done however took hands of steering wheel and immediately pulled to the right. took back to dealership told that right wheel is worn (i wonder why!) -spoke to service and informed them that this part was replaced three times-stated that there is obviously something wrong. also each time the rack had to be special ordered due to none in stock (i now know why!) previous time i had to pay deductible but this last time my warranty expired and was told that the parts are only guaranteed for 1 yr. i had to pay $1,600 for this repair! researching this problem on-line has revealed that this is a well documented problem on the intrepid vehicles-multiple years!!!!!. *jb | |||
| 11/01/2003 | 113000 | 2 | |
| While backing out of a parking lot at 2 mph consumer heard a cracking sound coming from the vehicle. a few seconds later steering wheel began to spin in circles, without actually steering the vehicle. the vehicle was taken to an independent mechanic, who told consumer that steering bolt sheared off. *ak the tie rod grommet deteriorated which caused vibrations. the consumer almost lost control of the vehicle. the dealer replaced the steering rack, inner and outer tie rods and grommets. *nm | |||
| 07/08/2002 | 1 | ||
| My 18 year old daughter was killed in an automobile accident involving a dodge intrepid. we are investigating to see if there was a steering failure. she would have lived had her seat belt not failed. her seat was reclined and as a result she slid under the seat belt causing her injuries. why is there no warning that this failure can occur? kids do not read the owner?s manual! we feel that the case maker is responsible for her death but no one wants to help because of the cost. what can be done to help us? sincerely, consumer complainant stated during a follow up call that both belted front occupants died as a result of rear ending a parked trailer with an impact speed of app. 40-45 mph according to their investigator. both frontal airbags deployed in the crash. the male driver's head impacted the trailers safety bar resulting in an open head wound. the female passenger slid under the seat belt residing on the floor board with an internal head wound and a lacerated heart. it was observed that the passenger's belt was buckled after the crash. the angle of the passenger's seat was between 1-2 o'clock. the driver was pronounced dead a the scene and the passenger died the following day. the trailer was parked at a weight station on ramp when it was struck on a sunny after noon at about 4:00pm. the posted speed on the two lane highway was 70 mph. the road was straight and known to the driver. drugs or alcohol were not a factor. eye witness says the driver was awake at the time of the event. it is not known why the crash occurred. there is speculation that there was a steering problem because the consumer heard that the intrepid had steering problem. the complainants lawyer is investigating this issue. according to lawyer the passenger's seat was reclined further back than what was stated by complainant. eyewitness stated as such. cw. *la an inspection of the vehicle was performed, however there were no indications that the accident was caused by a steering or braking problem. *jb | |||
| 07/20/2003 | 225000 | 1 | |
| Consumer stated while backing out of the driveway there was a loud pop noise ,and then steering had failed. dealer notified.*ak | |||
| STEERING - COLUMN | |||
| 03/15/2203 | 1 | ||
| The steering column broke. *jb | |||
| 12/03/2002 | 1 | ||
| The steering column separated from the wheels.*jb | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 01/01/1998 | |||
| After having about 40-50% play in the steering wheel, i took it to the dealer. they told me that the steering gear box needs to be replaced. this is not a normal wear and tear item, and the dealer and dodge don't acknowledge a problem. dodge offered to give me a 50% discount on repairs, but i feel it is a defect that should be covered 100%. on | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/01/2001 | 1 | 09/02/1998 | |
| When making turns vehicle is very hard to steer. dealer found rack and pinion needed to be replaced. *ak power steering pump also needed replaced. *slc | |||
| 02/11/2000 | 1 | 07/01/1997 | |
| Rust on oil level dipstick. handle broken off oil level dipstick due to heat. metallic scraping noise from left from of vehicle. clunking from left front when wheels turned to right and driving in reverse. steering column moves up and down contacting the dash over bumps. car taken to dealer for all issues except dipstick tube. none of the problems were corrected. charged $300 for sway bar end links and power steering pump. new power steering pump still noisy after driving 500 miles as directed by dealer. *ak | |||
| 10/27/1997 | 3 | 07/01/1997 | |
| Sun roof- problem existed at time of sale, dealer aware that parts were defective and no replacements available. still not fixed as of 5/24/1999. car drifted to the left on flat roads and crowned highways-right lane. drift was severe. full lane change within 300 ft or less. dealer response- all components set to manufacturer's specs. nothing he can do. last trip in march 1999 dealer noticed wear on tires and rotated them. also ordered power steering pump and a steering idler arm. car does not drift anymore. front end has had a vibration from day 1. dealer can't seem to notice it of find out the cause. changed tires, rotated tires, checked on brake discs, etc. still no full solution. vibration is less the first noticed but still present at 5/24/99. some was corrected 12/08/1997, more remains. lights do not seem to be bright enough or the throw pattern is wrong. leaves blind, bark areas in front of car especially the high beams. dealer response: lights are set according to specs. they seem to throw lights more upward-short range and to the sides. oncoming traffic complaints. *ak | |||
| 1 | 05/01/1997 | ||
| Power steering pump failed. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 04/14/2003 | 61500 | 6 | 01/04/2001 |
| Engine light came on repeatedly and engine caught fire. the fire had come from the rear hood area. the dealer stated that the fire started from the #5 fuel injector/wiring harness/fuel rail. the vehicle also lost braking power and revved during the incident. there was an oil leak prior to the incident where the rocker arm cover was replaced, the power steering was noisy, leaked, and was replaced, and the bleeder screw was broken and the thermostat housing was replaced. *scc *nlm | |||
| 1 | 01/03/1997 | ||
| In cold weather the vehicle starts and constantly stalls without warning cause unknown. *ak the vehicle failed to start several times. the dealer tried to fix the problem but the problem reoccured. transmission fluid and power steering fluid leaks. the consumer believes the vehicle was lemon. *yh | |||
| 10/17/1997 | 1 | 01/07/1997 | |
| Power steering pump failed. | |||
| STEERING - LINKAGES | |||
| 07/01/1998 | |||
| While driving at 40 mph vehicle is stalling, and driver can hear some rubbing noise. vehicle will cut off while driving. also, consumer is having problems with the tie rods. *ak | |||
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||
| 02/12/2008 | 1 | ||
| Problems with the rack and pinion steering hesitant on turns when turning the steering wheel. took it to hayward dodge repair they told me that i needed a $4500.00 of repair this is along with some other things they say is wrong with the vech. they didn't acknowledge the main problem of the steering . also after i picked up the vech. i was driving on the free way & my hood flew open & came through my windshield. i was charged $135.00 for this 21 point inspection. with my hood &winshield damaged i went back the next day, the service mgr.told me to take him to court they wont take responsibility for the damage. *tr | |||
| 10/27/1997 | 3 | 07/01/1997 | |
| Sun roof- problem existed at time of sale, dealer aware that parts were defective and no replacements available. still not fixed as of 5/24/1999. car drifted to the left on flat roads and crowned highways-right lane. drift was severe. full lane change within 300 ft or less. dealer response- all components set to manufacturer's specs. nothing he can do. last trip in march 1999 dealer noticed wear on tires and rotated them. also ordered power steering pump and a steering idler arm. car does not drift anymore. front end has had a vibration from day 1. dealer can't seem to notice it of find out the cause. changed tires, rotated tires, checked on brake discs, etc. still no full solution. vibration is less the first noticed but still present at 5/24/99. some was corrected 12/08/1997, more remains. lights do not seem to be bright enough or the throw pattern is wrong. leaves blind, bark areas in front of car especially the high beams. dealer response: lights are set according to specs. they seem to throw lights more upward-short range and to the sides. oncoming traffic complaints. *ak | |||
| 03/14/1997 | |||
| Vehicle has been serviced for rough idling, hesitation and steering problems 3-4 times. idling and hesitation still exists. | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 10/23/2006 | 36000 | 2 | 01/11/2004 |
| 1997 dodge intrepid, inner tie rod bushing failed while taking the vehicle to get front end alignment, i was told the inner tie rod bushings needed replacing. i am in the process of repairing the bushing now. i have found one bushing completely gone except for the metel bushing part, and the other nearly as bad, suspect it would be totally gone in another month or two. | |||
| 03/01/2005 | 1 | 06/28/1997 | |
| The bolt that held the tie rod to the rack and pinion broke in the consumer's 1997 dodge intrepid which caused the right front wheel to collapse under the vehicle. *nm *jb | |||
| 12/10/2004 | 78000 | 1 | |
| Consumer complained about a tie rod problem. when driving over a bump in the road consumer felt front end shake. some times, front end shook without hitting a pot hole or bump in the road which affects the driver's control and movement. consumer took the vehicle back to the dealer, and was told that there was a problem with the tie rods. provide further details. *ak........*ak | |||
| 11/10/2004 | 1 | ||
| While driving 40 mph power steering failed. consumer had difficulty to maintain control of the vehicle, and and pulled over. vehicle was towed to the dealer for inspection, and mechanic determined that the inner and outer tie rods broke, and needed to be replaced. *ak | |||
| 07/03/2004 | 75000 | 1 | |
| While driving off from a stop sign consumer lost control of the vehicle. it would not move forward, and consumer found that the front wheels were bent inward. vehicle was backed up into a parking space on the street. consumer claimed that the left and right tie rod bolt sheared off.*ak | |||
| 03/24/2004 | 97000 | 1 | |
| Tie rods broke without warning. as a result, when turning in either direction vehicle felt like it was sliding or that the wheel was coming off. *ak | |||
| 03/25/2004 | 97000 | 1 | |
| Tie rods broke without warning. as a result, when turning in either direction steering feels like it's sliding or that the wheel is coming off.*ak | |||
| 09/10/2002 | 1 | ||
| Consumer states while turning a corner felt like wheels was going to fall off. had vehcile service, the inner tie rod went bad. nlm | |||
| 05/16/2002 | |||
| While driving tie rod fell off.*ak | |||
| 1 | 05/01/1998 | ||
| Had to replace rack and pinion and tie rods with just over 60,000 miles on the car.*ak | |||
| 05/28/2001 | |||
| While driving tie rod on right had broken in half. this caused steering wheel to lock up.*ak | |||
| 03/09/2001 | 1 | 02/01/1997 | |
| Bolts that hold inner tie rod to wheelbroked ,causing loss of steering. rack and pinion were replaced 18 months prior to this incident.*ak *slc | |||
| 10/27/2000 | |||
| Was driving vehicle when it started to lose power for no reason. it failed to go over 30mph. took it to a private mechanic & was informed a drum broke off in transmission. part holding drum had sheared off. transmission needed complete overhaul. also, had rear tie rods replaced/thermostat was replaced twice for overheating, and 02 sensors replaced twice due to engine check light coming on.*ak | |||
| 06/10/2000 | 1 | 01/01/1998 | |
| On 6/10/00 my son was driving our 1997 dodge intrepid while taking 3 of his friends home. as he turned onto a residential street at 5 mph the tie rod end bolt on the left side broke which resulted in his losing control of the vehicle. this could have resulted in a fatal accident if it had happened on the freeway or had he been driving carelessly. he was however he was able to stop the vehicle before it had hit a parked car . the there could have been injuries and other property damage as a result of the tie rod end bolt breaking. we have since had the car epaired, but we are advised by our mechanic not to drive the vehicle because of the condidtions in which the bolt had broke. he feels that it could happen again since there was nothing indicating that the break was going to occur and that there is nothing to keep it from happening again. we would also feel responsible if we were to have an accident while driving the car on the freeway or for that matter anywhere else. this is something that. *ak | |||
| Inner tie rod bolts that hold rack and pinion broke, causing a loss of steering. dealer has been contacted.*ak | |||
| 12/12/1996 | 07/04/1996 | ||
| Vehicle experienced the following problems: tie rod end replaced, brakes pulled to left, transmission and shocks replaced three occassions, windows won't stay up, steering wheel crooked, reservoir cap replaced twice, brake rotors out of round, rack and pinion replaced twice, fuel gauge replaced, driver window fixed 3 times, tires replaced 3 times in 4 years, child safety seat belt won't adjust and needs replacement. *ak *ml | |||
| 1 | |||
| Inner tie rod came loose which brought the car to a stop. dealer rebolted inner tie rod back on. *ak | |||
| STEERING - RACK AND PINION | |||
| 01/15/2008 | 165000 | 1 | 08/16/2006 |
| Rack and pinion steering broke on our 1997 dodge intrepid with no warning while it was being backed up, it was total steering failure. we have owned this car since new and it has never been an accident. thank goodness we had already made it to our destination and this happened before we headed home. the vehicle was towed home and is still parked in the garage until i can get some info on why this happened, and how can it be prevented. i have been told this is not a defect, but the more i look into it the more i see it as the norm. this is a very dangerous situation not only for the drivers of these vehicles but also for anyone in their path. *tr | |||
| 07/01/2005 | 152016 | 1 | 02/10/1998 |
| Dear sir or madam, i own a 1997 dodge intrepid es. about a year ago, my rack and pinion needed to be replaced. he installed the new rack and pinion, but i still heard intermittent clunking noises coming from the front end. i brought it back to him, he checked it, tightened it and said it should be fine. this past friday (07/01/05), i went to back out of a friend's driveway and heard one big clunk... then realized that my steering wheel had completely disconnected from both front wheels! i had the car towed and the (new) mechanic realized that the (original) bolts holding the inner tie rods had both snapped at once. he contacted the mechanic that had replaced the rack and pinion (a year ago) and found out that he had reused the original, factory installed bolts, thinking they were fine. he had no reason to think that they should not be reused. my new mechanic found out that dodge (daimlerchrysler) has a bolt kit to remedy this problem of the original bolts breaking. my new mechanic did not know until he called chrysler for the replacement bolts. i am hoping that you can tell any mechanic that orders a replacement rack and pinion for 1997 or earlier lh platform cars, that they use this bolt kit, provided by dodge (for approx $55.00) - if my mechanic had some way of knowing to use the heavier bolts in the first place, less rack and pinion assemblies would be damaged. i wish there were some way of letting all owners of these cars know about the heavier bolt kit - and suggest or require that these bolts be changed out - before the rack and pinion fails in the first place. the information is as follows: napa part no: 22-335 rack and pinion mopar kit no: 5072586aa bolt kit chrysler technical service bulletin: 19004-2 bolt kit for steering rack | |||
| 03/10/2005 | 2 | ||
| While driving 20 mph steering wheel vibrated uncontrollably. driver noticed smoke coming from the steering column. vehicle was taken to the dealer for inspection, and mechanic determined that the rack and pinion needed to be replaced. *ak | |||
| 1 | 11/01/2099 | ||
| Car started to vibrate bad around 74000 miles. took to 3 different repair facilites, was told by first the rack and pinion needed replaced, was a bad design and they see it all the time. was told other components were wore also because of the rack and pinion, total cost- $1500. midas muffler gave me a similar estimate for $1600. this week a firestone dealer checked the car, the right rear cradle cap bushing was gone,right front separated and about to fall apart. other suspension/steering components wore and needed replaced. they told me to take it to a dodge dealer and complain. this car is the second largest purchase we have ever made, besides our house. we feel cheated by dodge. we are afraid to drive the car for fear it will fall apart like others i have seen on this site.dodge should repair this car fully or buy it back from us. we will not be able to afford to take our children to see the ocean ( we live in ky) as we hoped to do this summer and the car is not dependable enough to drive out of my driveway!!*ak | |||
| 1 | 05/01/1998 | ||
| Had to replace rack and pinion and tie rods with just over 60,000 miles on the car.*ak | |||
| 2 | 01/28/1998 | ||
| While driving, steering locked. could not turn wheel left or right. took to mechanic to change rack and pinion. dealer contacted. *ak a worn belt was replaced but did not remedy stalling problem, now radiator leaks. consumer states that when replacing the air filter, the plastic case that holds the screws instantly breaks. dealer stated vehicle had a recent front end alignment, however the tires wore in 8000-10000 miles. *tt | |||
| 05/15/1998 | 1 | 12/01/1997 | |
| Broght to dealership. told nothing was wrong. told by friend who owns a 1996 intrepid that all the rack and pinion housings have a design defect and it costs $900 to replace.*ak | |||
| 01/17/2002 | |||
| Bolts that hold the rack and pinion together have sheared offf while consumer was driving, and steering became more difficult. contacted dealer ,and dealer was not willing to do anything.*ak | |||
| 09/30/2001 | |||
| While driving 30 mph and making a right turn heard a knocking sound. then, steering wheel locked up. left wheel had turned inward. vehicle was towed to repair shop who replaced rack and pinion. *ak | |||
| 03/15/2001 | 09/01/2000 | ||
| Without warning the steering locked up and would not turn right without a tremendous amount of effort. fortunately i was on a residential street and going slow. the repair shop said the rack needed to be replaced and mentioned that this was common on the intrepid.*ak | |||
| 03/01/2001 | 1 | 09/02/1998 | |
| When making turns vehicle is very hard to steer. dealer found rack and pinion needed to be replaced. *ak power steering pump also needed replaced. *slc | |||
| 02/18/2001 | 2 | 08/01/1997 | |
| On sunday (2/18/01) my wife was traveling home when the steering wheel locked in the middle of a turn exiting from the local interstate highway. she was terrified; our 18-month-old son was in the back seat of the vehicle. she was able stop the car without incident. when i arrived i found that when turning the steering wheel towards to right - the wheel would simply lock in place unless forced. we were able get the car home and immediately made an appointment with our local dealer. | |||
| 12/24/1998 | 1000 | 11/01/1996 | |
| Dealership would not fix the problems while the car was under warranty. with out a large amount to be paid to them for the services. thanks. * no summary listed for above vehicle. *ak | |||
| 02/13/2001 | 3 | 09/01/1997 | |
| This is second rack and pinion unit to go in this car. i really don't think that a 3 year old car should be going on its 3rd rack and pinion unit. *ak | |||
| 08/01/2000 | 1 | 01/01/2000 | |
| Bad steering rack. there is a clunking and rattling in the front end. i took it to the dealership and they told me that i need to replace the steering rack. the cost is $1100.00. i asked them if i could drive it the way it is and they told me that it is safe to drive. i bought the car with 33,000 miles on it and this problem occurred just a few months later. *ak | |||
| 10/25/2000 | 06/01/1999 | ||
| Loud clunking noise in the front end. steering wheel pulls left and right while driving. mechanic said needed new steering rack and pinion and that vehicle is not safe to drive.*ak | |||
| 08/10/2000 | 1 | 09/07/1999 | |
| Steering would not turn to left except when vehicle was in motion, and it would be difficult to turn steering at low speeds. consumer took vehicle to dealer, and was determined the rack and pinion failed. *ak | |||
| 12/12/1996 | 07/04/1996 | ||
| Vehicle experienced the following problems: tie rod end replaced, brakes pulled to left, transmission and shocks replaced three occassions, windows won't stay up, steering wheel crooked, reservoir cap replaced twice, brake rotors out of round, rack and pinion replaced twice, fuel gauge replaced, driver window fixed 3 times, tires replaced 3 times in 4 years, child safety seat belt won't adjust and needs replacement. *ak *ml | |||
| 09/22/1997 | 1 | 03/01/1997 | |
| Have had repeated problems with this car since purchase 2 years ago. water pump has been replaced at least 3 times. check engine light keeps coming on, unable to determine cause. rough idling since water pump #2 - unable to determine cause. power steering failure. numerous minor problems with interior/exterior that do not seem to stay fixed for any length of time. (we consider this car a lemon!!!!) | |||
| 04/23/1998 | 1 | 09/05/1997 | |
| Rack and pinion failed. nlm | |||
| STEERING - RACK AND PINION - RACK | |||
| 07/23/2004 | 97497 | 3 | 08/11/1998 |
| My 1997 dodge intrepid has had steering problems starting with power steering assist leakage, resulting in two replacements. but now the steering rack has fallen apart resulting in loss of steering control of the car. luckily it happened at low speed because it could have been fatal at highway speeds. i know this car has significant defects which chrysler refuses to accept. i will not repair until chrysler has the opportunity to make the repair.*ak | |||
| 11/12/1997 | 3 | ||
| Defective steering rack broke 3 times, causing difficulties with steering. this may cause a crash. please provide further information. *ak | |||
| 11/01/2000 | 04/01/1997 | ||
| Dealer advised clunking from front of vehicle was bad steering rack. steering rack should not be bad on a car that is only 3 yr old. dealer would be happy to replace it for $1200. not! this is a serious safety issue affecting the directional stability of the vehicle. this vehicle has not been abused in the least and for the steering rack to be bad after only 3 yrs and 60,000 miles is absurd and certainly indicative of a defect. there are 3 tsb's and 8 other odi complaints that directly address this defect. the only thing worse than not being able to steer a car is not being able to stop it. i cannot stress the seriousness of this defect enough. i hope chrysler will do the right thing and replace these bad racks and make the intrepid a safe car to drive.*ak | |||
| 09/09/1999 | |||
| While driving down the road and when turning the wheel heard a clicking noise. contacted the dealer was told vehicle needed a new steering rack. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| While making a left or right turn there was a popping noise occurring. dealer has been notified. mechanic stated steering column needed to be serviced.*ak | |||