Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
04V021000DAIMLERCHRYSLER CORPORATIONfrom 04/01/1992 to 07/31/1999V (Vehicle)231576806/14/2004ODICHRYSLER GROUP LLC01/13/200401/15/2004
Defect SummaryOn certain passenger vehicles, the floor shifter ignition-park interlock may fail and allow the shifter to be moved out of the park position with the key removed. an inoperative interlock may also allow the key to be removed when the shifter has not been placed in the park position.
Consequence SummaryEither circumstance may result in the vehicle rolling away without warning.
Corrective SummaryDealers will install a new load-limiting push rod into the floor shifter lever of the affected vehicles. owner notification began on june 14, 2004. owners should contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. c45.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
210060103/16/2001211699621898Automatic transmission fluid usage atf+4. *tt *mj10/03/2001
210599A09/03/1999210599607959This bulletin announces the availability and installation of a resuable automatic transmission oil pan gasket. *tt10/19/1999
21049902/26/1999604364Service and parts information on 1999 running changes to transmission range sensor (trs) *tt04/27/1999
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
18129906/18/1999181797607298This bulletin explains the operation and application of the leak detection pump (ldp) monitor test. *tt09/17/1999
81404/01/1999604988California emissions recall on reprogramming powertrain control module. *tt05/21/1999
POWER TRAIN - AXLE ASSEMBLY
21079804/24/1998600751Subject on delayed transaxle engagement. *ak06/05/1998
POWER TRAIN - DRIVELINE
21109906/25/1999210598606171Subject regarding auxiliary differential vent. *tt08/11/1999
POWER TRAIN - MANUAL TRANSMISSION
21089805/22/1998601667N 4 - 3 coast down shift point wa smoved to a higher speed (30 mph).*ak11/09/1999
21039802/13/1998600372Subject on transaxle desensitization to intermittent faults / driveability improvements. *yc11/04/1999
21019802/13/1998600373Subject on shift schedule changes/enhancements. *yc05/12/1998

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
POWER TRAIN - AUTOMATIC TRANSMISSION
EA03011CHRYSLER GROUP LLC07/17/200301/30/2004AUTO TRANS IGNITION-PARK INTERLOCK04V021000
 The manufacturer reports above are based on daimlerchrysler
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
EA03011CHRYSLER GROUP LLC07/17/200301/30/2004AUTO TRANS IGNITION-PARK INTERLOCK04V021000
 The manufacturer reports above are based on daimlerchrysler

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
06/13/20062
 Transmission failure for 1998 dodge intrepid es at 103,000 miles. rebuilt one put in and lasted 30,000 miles. put in rebuilt engine again at 130,000 miles. engine starting to act up again only after 5 months of driving. temperature control not working properly and engine starting to act up again. all this in less than three years. seems to be a major defect in transmissions. *jb
01/01/19011
 1998 dodge intrepid transmission failed at 58000 miles.*mr *nm
01/15/200283000
 On the air conditioning problem, the bearings in the tension pulley went bad and it shreaded the serpentine belt which we had just replaced along with the entire new engine. about the transmission. a sensor went bad and the car would not shift out of first gear unless the car was stopped and the ignition turned off. after that, as soon as we brought the car to a stop it would again fail to shift out of first when re-accelerating. the engine is the big problem. the oil light came on. my wife pulled over immediately. but the engine quit before she could even get the car stopped. had it towed to a chrysler dealership. the said it had no oil. we changed oil in this car like clockwork. every 3000 miles and we have receipts to prove it. there was no oil leaking. and no blue exhaust smoke indicating it was burning up inside the motor. we suspected build up of engine sludge but dealership disposed of old motor before we could see it. chrysler corporations customer service center treated us terribly. very rude and disrespectful. they said engine failure due to lack of maintenance. we had similar problem with our previous vehicle. a dodge ram that was building up sludge. it was under warranty and we received a new engine. after doing extensive on-line research, i have discovered that this is a very typical problem. and chrysler maintains a cavalier attitude about it. they seem to be telling everyone that it is not a big problem and that each case is isolated. this cost us over $4000.00. and now we can't sell the car. i'm wondering when the new motor will go. it now has 63000 miles. sorry for the long letter, but, i wanted to give you as many details as possible. thank you. ronald w. ault. 989 435-9941. (bvdvdude@aol.com)
09/03/2001103/01/1998
 Engine check light came on and the transmission would not shift out of first gear. the speedometer did not work either. the mechanic said the transmission needed to be replaced and also informed me that other dodge intrepids had the same problem. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION
06/18/200656500108/01/1998
 Dt*: the contact stated the brake pedal was depressed while traveling at 50 mph and it went completely floor. the brake returned by a spring, but there was only around 2% of braking power. the automatic transmission was down shifted, but the transmission failed to move from the drive position, although the lever indicated an auto stick position. the accelerator pedal was released and the vehicle eventually slowed to a stop on its own. the vehicle was driven slowly to a brake repair shop where it was determined the brake line was corroded and ruptured. the brake line was replaced. the vehicle has not been inspected concerning the transmission problem. the manufacturer has not been alerted. the vehicle is being used in a salt belt state and there have been other corrosion issues, such as the master cylinder and brake rotors. updated 07/05/06. *jb
05/01/200231000104/23/1998
 Since buying the vehicle in 1998, i have experienced issue with: electrical interior and exterior lights going on and off while driving (dealer has not been able to locate problem) rack and pinion had to replace at 36,000 miles i have to replace the brakes every year, they constantly are making a grinding noise. have had to replace power window mechanism on driver side when first bought vehicle, now the automatic power down on drive side is not working as well as not being able to use power unlock and lock for rear driver passenger door. automatic transmission leak from hose, have had to replace hose. *jb
01/01/19011
 Safety recall regarding the transaxle floor shifter ignition park interlock on the 1998 dodge intrepid.*mr the vhicle would not start. the dealer replaced the timing cover, vc cover, main timing chain, tensioner and guides. *nm
06/15/2004140000302/15/2004
 Driving down interstate 65 mph 1998 dodge intrepid blewup so hard it even broke the starter off the transmission bell hausing. this was a nice clean taken care of car but the moters are junk and chrysler said tuff
01/14/20051
 A knocking noise was heard coming from the front. the vehicle started running roughly. the driver noticed that the transmission light flashed on the dashboard then off. the driver was able to pull over. the vehicle stalled, the driver tried to restart,but was unable to do so. the driver had the vehicle towed to the dealer. the mechanic informed the driver that the transmission needed to be replaced. *jb
09/29/2004105850211/15/2002
 While driving on a busy interstate, the vehicle lost power. there was no warning. upon entering the interstate, the consumer noticed that the vehicle was not accelerating. *ak *sc *jb
09/25/2001171581
 Nar 9-8-03. transmission, air conditioner, and defective water pump. *cb
08/13/20042
 While the vehicle was running or parked and when the ignition switch was placed in the on position, consumer could move the vehicle while shifting from park to reverse ,and to neutral without applying the brake pedal. consumer received a recall notice for replacement of transmission axle floor shifter park interlock ignition. the work was performed. but consumer informed the mechanic that this problem recurred. dealer and manufacturer were aware of the problem, but there was no solution.*ak
12/19/200379000209/14/1999
 Within the last month our family has experienced two transmission failures in two different chrysler vehicles we own. the first, a 1999 chrysler sebring, had the transmission catastrophically fail after only 60,000 miles. the second, a 1998 dodge intrepid, had the clutches in the transmission fail after 79,000 miles. both of these cars were extremely well cared for and driven normally. both vehicles have been serviced according to the service manual supplied with the car. as a consumer, its hard to see how a company can charge $2,000.00 to replace a part of a car that failed without reason. i will never buy a chrysler product again. *la
09/08/200351000402/02/1999
 I believe my vehicle overall is defective. we purchased this vehicle new and have had nothing but problems with it. had to replace rocker arms and engine at 51,000 miles. have since replaced computer, transmission, intake manifold, cooling system, catalytic converter and now have a check engine light on again with codes relating to cooling and the catalytic converter. this vehicle is just an accident waiting to happen. who knows what will go wrong with it next.*ak
12/20/2001
 I have found an excellent and informative website against dailmler chrysler at www.daimlerchryslervehicleproblems.com for anyone who would like more information mainly in regard to intrepid, 300m, concorde, lhs premature engine, steering, transmission and other common failures. i have experienced many of these problems myself and dailmer chrysler simply does not care, i could have even been killed in one instance. after owning another vehicle and putting nearly 30,000 miles on it i have not had any of the ridiculous problems experienced with chrysler's dodge brand of vehicles. there is a lot of information consumers need to know that dailmer chrysler does not want you to know about these vehicles and their common problems chrysler ignores, some of which are potential safety concerns such as the defective seat belt design chrysler continues to use and defective steering design and or components that can cause sudden looseness or change of response in steering, which can lead to a serious accident. these guys have been receiving complaints daily about these problems and have been referring consumers to the nhtsa, i hope that in turn the nhtsa will add this to the list of their complaints so others will also know about this. thank you very much for your time. *nlm
12/01/2000105/01/2099
 Transmission will come out of gear on its own and drop down to a low gear. it then locks out the higher gears. this is a dangerous operation as it could result in a accident by being rearended from another vehicle. chrysler has had problems with this since 1992 and at one time repaired or replaced all defective vehicles. it is still an on going safety hazard.*ak
12/01/2000
 Transmission shifts down while driving at any speed. please provide additional information.*ak
09/03/2001103/01/1998
 Engine check light came on and the transmission would not shift out of first gear. the speedometer did not work either. the mechanic said the transmission needed to be replaced and also informed me that other dodge intrepids had the same problem. *ak
08/17/200107/01/1998
 My rotors warped at 18000 mi. i had to bring the car in twice to have the clunking in the steering wheel corrected and now the car pulls to the left. today, the transmission stuck in 2nd. gear. in other words, i have had many of the problems that others have described on your web site.*ak
07/01/2001106/01/1998
 Powertrain -- check engine light illuminated as coming to a stop, and car jolted. from that point on, car stuck in second gear. 24 days out of warranty, with under 32k miles. dodge would not pay for repair even though it is a known issue with dodge. windows stuck in up position on 3 occasions, affecting rf, lf, and rr windows. motors replaced under warrenty.
03/05/20011
 Transmission stuck in 2nd gear. *ak
04/15/1999608/25/1998
 Vehicle had vibration in the motor and transmission did not shift gears correctly. consumer has taken vehicle to dealer 6 times, but was told by dealer that vehicle was fine, and that it was normal characteristic of vehicle. cause was unknown. *ak radiator fan motor failed. motor window regulator failed. gearshift control faied. rear strut assembly failed. windshield wiper blade and windshieled pivot carrier assembly failed. a/c evaporator coil failed. instrument panel trim failed. battery failed. door weather strip failed.
07/31/2000105/01/1998
 No summary
08/22/1999207/01/1999
 Transmission has not seated into park on more than one occasion. key can be removed from ignition no matter where the shift lever is.
02/07/1998201/29/1998
 Transmission not shifting properly.
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
03/13/2001111/01/1998
 Service dealership claims wires were exposed as a result of some previous repair. this vehicle had no previous repair work except for a sensor which was replaced under warranty. terefore, the malfunction had to result from factory workmanship or the dealer performing the warranty sensor replacement. yet, i'm getting no assistance from dodge in this power train control module replacement, which is costing in excess of $1,000. the vehicle is approximately 6,000 miles past warranty coverage. i would recommend that no one purchase a dodge product because, obviously, dodge will not stand behind their products.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL)
04/15/1999608/25/1998
 Vehicle had vibration in the motor and transmission did not shift gears correctly. consumer has taken vehicle to dealer 6 times, but was told by dealer that vehicle was fine, and that it was normal characteristic of vehicle. cause was unknown. *ak radiator fan motor failed. motor window regulator failed. gearshift control faied. rear strut assembly failed. windshield wiper blade and windshieled pivot carrier assembly failed. a/c evaporator coil failed. instrument panel trim failed. battery failed. door weather strip failed.
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
09/09/20041
 After dealership indicated that the floor shift ignition park interlock recall 04v021000 repairs were performed consumer was able to remove the key from ignition without the vehicle being in park. when the dealership was contacted they indicated that the recall repairs were not performed because the parts weren't available.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
03/11/2005112000102/02/2005
 1998, dodge, intrepid was parked in front of house. ignition off, key out, in park. car rolled away due to failure of the floor shift parking interlock, struck house down the street. car was totaled. notified by mail of recall for this problem after the accident. contacted daimler chrysler who will not repair or replace car. *ak
08/14/20042
 The dealership providing wrong information regarding the consumer having the floor shift ignition park interlock recall 04v021000 performed. the first time the appointment was made the dealership indicated that they have to order the parts to perform the recall. the second time the appointment was made they indicated they could not perform the recall because the vehicle had a salvage title although the vehicle was deemed road worthy by the state. *ak
12/16/2003850001
 Consumer received recall 04v021000 concerning transmission lever and linkage:floor shift failure. when vehicle was off and the key out of the ignition floor shift gear could be moved out of park. this make/ model, and year was on recall, but consumer's vehicle was not included in the recall due to vin. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
07/02/2002104/01/2000
 I was getting my kids out of the car and my son got in the front seat and was able to move the car out of park and into reverse on my automatic transmission. i am able to move the shift into all gears without the car runnig or a key in the ignition. my car with my son rolled out of the driveway and across a street and into a lake on top of a park bench.. i was not parked on a hill. i was in flat ground. dodge reports i have a inoperative shift interlock and they are not responsible for the problem, but. 685,000 dodge cirrus, strattus, chrysler sebring, and plymouth breeze in 1998 were all recalled for this problem. cars with automatic tranmissions can have a nonfunctional interlock system causing them to roll away. after the my car came to a rest my son fell out of the car into the water. it was listed as nhtsa recall number 98v183. my son did not have to depress any brakes to change the gears on my car and have it roll away . i must use the parking brreak at all times. if all other dodge cars had this problem why would intrepid be the exception. it si all made by the same company and proably the same parts.*ak
01/23/20021
 Vehicle was parked in parking lot when it rolled across the lane and hit a parked vehicle, this vehicle belongs to the writers son who lives in the same household, timothy underwood. *slc
 Consumer is concerned that 7 year old child released vehicle from gear without applying brakes and with engine being off, resulting in a collision. please provide any further details.*ak
05/04/2001103/01/1998
 Our son got in the car before his mother. he moved the shifter and the car started rolling. there was no key in the ignition and we have found that this shifter moves easily without a key. my son was inside the car and it started rolling. my wife was walking toward the car then ran and opened the door trying to get inside to step on the brake. my wife is 25 weeks pregnant and was pulled from the car and hit by the door and drug approximately 20 feet. my son then jumped out of the car into a ditch while the car was still rolling and went and got help for his mother. my son is fine and so far there seems to be no harm to the baby. my wife has multiple bumps and bruises and a major road rash but is doing okay. we would like to be contacted asap regarding this situation. we have contacted dodge corporation also. please call us at 812-282-5740. thank you.*ak
POWER TRAIN - AXLE ASSEMBLY
06/21/200578000105/15/1999
 Dt: caller got recall letter on trans axle floor shifter ignition/park interlock system #c45. caller took it to dealer, dealer said they did the recall work, but the caller said it was not fixed. she said she coudn't shift it without a key and she could take the key out while it is in gear. manufacturer said the work was done, and the problem was something else . they offered no help. caller said problem is listed on the recall letter but they will not fix it. caller said one time she forgot to put it in park and took the key out and the car rolled away. she was able to stop the car. *ak
POWER TRAIN - MANUAL TRANSMISSION
01/07/2004106/11/1998
 Repairs were done to the engine on 3 occasions, rotors 2 occasions, brakes 1 occasion, control arms (suspension) 1 occasion, steering 1 occasion, & electrical. although i only have 54,000 miles on my car and the engine has been replaced, the dealership refuses to fix the ongoing engine problems. the dealership manager, rod harris, admits it a lifter ticking but insists that it is normal. chrysler gave me an added care service contract that is good through 6/26/04 and to 75,000 miles. plan code is ad675h. they refuse to fix my car. this is the second time, after the first three attempts to fix it, i have been to the dealership. i filed a complaint with chrysler on 1/12/04. also note they still have my vehicle today 1/12/04 because the transmission failed. it's been in service for 5 days. transmission failed while i was driving on 1/7/04. i am concerned with the safety of the vehicle and the engine failing now with my 10 month old daughter. *la