Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEATS - FRONT ASSEMBLY - RECLINER
03V035000DAIMLERCHRYSLER CORPORATIONfrom 09/01/1997 to 04/27/2002V (Vehicle)106600004/23/2003MFRCHRYSLER GROUP LLC02/05/200302/12/2003
Defect SummaryOn certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly.
Consequence SummaryIf the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash.
Corrective SummaryDealers will replace the recliner bolts. owner notification began on april 23, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
NotesDaimlerchrysler recall no. c04. customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
230190108/10/2001623210Some vehicles may have a power seat adjuster loose fore/aft.*slc10/26/2001
2300800B11/24/2000230800A615688Subject regarding child seat tether anchors. *tt01/28/2001
23359909/03/1999607963Information on child seat tether anchors. *tt10/21/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
960001
 Consumer states while getting into the vehicle the drivers seat back collasped. please provide any further information. *ph
SEATS - FRONT ASSEMBLY - POWER ADJUST
09/20/1999205/01/1999
 Power driver seat moves back and forth on stops and had been replaced. now again, i am having the same problem but will not take it to original dodge dealership where purchased. everything done there in past has been problem and never corrected. other problems exist and will have it done out of state at another dealership that worked on it that did very good work and did not try to make me feel as though i am crazy. *ak
SEATS - FRONT ASSEMBLY - RECLINER
01/01/2005206/02/2002
 Dt: contact stated there was a recall on the bolts of the driver side seat; this had been repaired on june 4, 2003. since the repairs have been done there were ongoing problems with the seat. the service dealer will perform a diagnostic test, and if it was deemed that the problem was not related to the recall the contact will have to pay for this work.*ak
11/09/2004105/15/2004
 Took car for recall fix,after part broke(recliner bolts driver's seat 98 dodge intrepid)was told by dealer bolts can't be fixed without replacing recliner adjuster for $875 (part only)i was not satisfied with diagnostic and nothing has been fixed,it's been 3 days. please look into this matter. *jb
06/06/20031
 I have great misgivings about repairs effected by a daimler chrysler dodge dealership on a recent recall issued by the manufacturer and effecting a several chrysler models including my 1998 dodge intrepid. recall involved changing out driver's side recliner bolts. i've contacted daimler chrysler corp.'s customer service dept. to voice my concerns. chrysler's customer services as informed me that their dealer confirmed satisfactory completion of the work and that the specific recall case was considered closed. i asked for a written declaration from chrysler's customer services, confirming that the recall repairs were completed satisfactorily and were executed in strict compliance with the recommendation issued by daimler chrysler's technical/engineering department. chrysler's customer services refused to honor my request. what recourse do i have if i still am uneasy about the repairs effected?*ak
1
 The reclining bolt was weak. *nlm
07/29/2002
 Driver's seat has reclined while driving 30 mph. problem was due to a bolt shearing off. dealer and manufacturer have been notified. feel free to provide any further infromation.*ak
01/12/2001108/01/2000
 On a frontal impact, with about a 30 mph speed change, the right seat bottom moved forward as its anchor failed, and the split seat back failed, with a barn door effect due to poor latch placement, caused owner's 15 years old daughter to submarine forward causing the lap belt to ride up over her pelvis at the same time seat back collapsed on her, which caused terrible abdominal injuries, a chance fracture at l-3, and a severed spinal cord resulting in paraplegia. three point belt was being properly utilized at the time of the collision, and the trunk was lightly loaded.*ak